Merge remote-tracking branch 'upstream/master' into surface-2s-update-vjokai

devices/hololens/hololens2-setup.md

@@ -22,13 +22,10 @@ The procedures below will help you set up a HoloLens 2 for the first time.
 
 Connect the power supply to the charging port by using the USB-C cable (included). Plug the power supply into a power outlet.
 
-  - When the device is charging, the battery indicator lights up in a wave pattern.
-  - When your HoloLens is on, the battery indicator displays the battery level in increments. 
-  - When only one of the five lights is on, the battery level is below 20 percent. 
-  - If the battery level is critically low and you try to turn on the device, one light will blink briefly, then go out.
-
-> [!TIP]
-> To get an estimate of your current battery level, say "Hey Cortana, how much battery do I have left?"
+- When the device is charging, the battery indicator lights up to indicate the current level of charge.  The last light will fade in and out to indicate active charging.
+- When your HoloLens is on, the battery indicator displays the battery level in increments.
+- When only one of the five lights is on, the battery level is below 20 percent.
+- If the battery level is critically low and you try to turn on the device, one light will blink briefly, then go out.
 
 ## Adjust fit
 
@@ -52,40 +49,39 @@ To detach the back of the overhead strap, press the button below each connection
 
 To turn on your HoloLens 2, press the Power button.  The LED lights below the Power button display the battery level.
 
+> [!NOTE]
+> To power on HoloLens 2 for the very first time, after unboxing, press and hold the power button for at least 4 seconds to turn it on. Next time you power on HoloLens 2, it’ll start after a short power button press.
+
 ### Power button actions for different power transitions
 
-| To do this | Perform this action and watch for these indicator lights |
-| - | - |
-| To turn on | Single button press - lights will indicate battery state. |
-| To sleep | Single button press - lights will indicate battery state then go dark on sleep. |
-| To wake from sleep | Single button press - lights will indicate battery state. |
-| To turn off | Press and for hold 5s - all five lights will light then go dark on shutdown. |
-| To force the Hololens to restart if it is unresponsive | Press and hold for 10s - all lights will light then go dark on shutdown.  They'll relight on restart. |
+| To do this | Perform this action | The HoloLens 2 will do this |
+| - | - | - |
+| To turn on | Single button press. | All five lights turn on, then change to indicate the battery level. After four seconds, a sound plays. |
+| To sleep | Single button press. | All five lights turn on, then fade off one at a time. After the lights turn off, a sound plays and the screen displays "Goodbye." |
+| To wake from sleep | Single button press. | All five lights turn on, then change to indicate the battery level. A sound immediately plays. |
+| To turn off | Press and for hold 5s. |  All five lights turn on, then fade off one at a time. After the lights turn off, a sound plays and the screen displays "Goodbye." |
+| To force the Hololens to restart if it is unresponsive | Press and hold for 10s. | All five lights turn on, then fade off one at a time. After the lights turn off. |
 
 ## HoloLens indicator lights
 
 Not sure what the indicator lights on your HoloLens mean? Here's some help!
 
-### Lights that indicate the state of the device
-
-|When you do this | And then the lights do this | It means |
-| - | - | - |
-| You press the Power button. |All five lights turn on, then change to indicate the battery level. After four seconds, a sound plays. | HoloLens is starting up. |
-| You press the Power button. |All five lights turn on, then change to indicate the battery level. A sound immediately plays. | HoloLens is on, awake, and ready to use. |
-| You press and hold the Power button for five seconds or longer. |All five lights turn on, then fade off one at a time. After the lights turn off, a sound plays and the screen displays "Goodbye." |HoloLens is shutting down. |
-| You press and hold the Power button for less than five seconds. |All five lights turn on, then fade off one at a time. After the lights turn off, a sound plays and the screen displays "Goodbye." |HoloLens is entering sleep. |
-| You press the Power button. |One light flashes five times, then turns off. |The HoloLens battery is critically low. Charge your HoloLens. |
-| You press the Power button. |All five lights flash five times, then turn off. | HoloLens cannot start correctly and is in an error state. |
-
 ### Lights that indicate the battery level
 
 | Number of lights | Battery level |
 | - | - |
-|Four solid lights, one light fading in and out |Between 100% and 81% (fully charged) |
-|Three solid lights, one light fading in and out |Between 80% and 61% |
-|Two solid lights, one light fading in and out |Between 60% and 41% |
-|One solid light, one light fading in and out |Between 40% and 21% |
-|One light fading in and out |Between 20% and 5% or lower (critical battery) |
+| Four solid lights, one light fading in and out | Between 100% and 81% (fully charged) |
+| Three solid lights, one light fading in and out | Between 80% and 61% |
+| Two solid lights, one light fading in and out | Between 60% and 41% |
+| One solid light, one light fading in and out | Between 40% and 21% |
+| One light fading in and out | Between 20% and 5% or lower (critical battery) |
+
+### Lights to indicate problems
+
+| When you do this | The lights do this | It means this |
+| - | - | - |
+| You press the Power button. | One light flashes five times, then turns off. | The HoloLens battery is critically low. Charge your HoloLens. |
+| You press the Power button. | All five lights flash five times, then turn off. |  HoloLens cannot start correctly and is in an error state. |
 
 ## Safety and comfort
 

devices/surface-hub/surface-hub-update-history.md

@@ -24,12 +24,29 @@ Please refer to the “[Surface Hub Important Information](https://support.micro
 
 ## Windows 10 Team Creators Update 1703
 
+<details>
+<summary>September 24, 2019—update for Team edition based on KB4516059*  (OS Build 15063.2078)</summary>
+
+This update to the Surface Hub includes quality improvements and security fixes. Key updates to Surface Hub, not already outlined in [Windows 10 Update History](https://support.microsoft.com/help/4018124/windows-10-update-history), include:
+
+ * Update to Surface Hub 2S Recovery Settings page to accurately reflect recovery options.
+ * Update to Surface Hub 2S Welcome screen to improve device recognizability.
+ * Addressed an issue with the Windows Team Edition shell background displaying incorrectly.
+ * Addressed an issue with Start Menu layout persistence when configured using MDM policy.
+ * Fixed an issue in Microsoft Edge that occurs when browsing some internal websites.
+ * Fixed an issue in Skype for Business that occurs when presenting in full-screen mode.
+
+Please refer to the [Surface Hub Admin guide](https://docs.microsoft.com/surface-hub/) for enabling/disabling device features and services.
+*[KB4503289](https://support.microsoft.com/help/4503289)
+</details>
+
 <details>
 <summary>August 17, 2019—update for Team edition based on KB4512474*  (OS Build 15063.2021)</summary>
 
 This update to the Surface Hub includes quality improvements and security fixes. Key updates to Surface Hub, not already outlined in [Windows 10 Update History](https://support.microsoft.com/help/4018124/windows-10-update-history), include:
 
  * Ensures that Video Out on Hub 2S defaults to "Duplicate" mode.
+ * Improves reliability for some Arabic language usage scenarios on Surface Hub.
 
 Please refer to the [Surface Hub Admin guide](https://docs.microsoft.com/surface-hub/) for enabling/disabling device features and services.
 *[KB4503289](https://support.microsoft.com/help/4503289)

devices/surface/manage-surface-uefi-settings.md

@@ -128,51 +128,67 @@ For the specified boot order to take effect, you must set the **Enable Alternate
 
 You can also turn on and off IPv6 support for PXE with the **Enable IPv6 for PXE Network Boot** option, for example when performing a Windows deployment using PXE where the PXE server is configured for IPv4 only.  
 
-## About 
-
-The **About** page displays regulatory information, such as compliance with FCC rules, as shown in Figure 7. 
-
-![Regulatory information displayed on the About page](images/manage-surface-uefi-fig7.png "Regulatory information displayed on the About page")
-
-*Figure 7. Regulatory information displayed on the About page*
 
 ## Exit 
 
-Use the **Restart Now** button on the **Exit** page to exit UEFI settings, as shown in Figure 8. 
+Use the **Restart Now** button on the **Exit** page to exit UEFI settings, as shown in Figure 7. 
 
-![Exit Surface UEFI and restart the device](images/manage-surface-uefi-fig8.png "Exit Surface UEFI and restart the device")
+![Exit Surface UEFI and restart the device](images/manage-surface-uefi-fig7.png "Exit Surface UEFI and restart the device")
 
-*Figure 8. Click Restart Now to exit Surface UEFI and restart the device*
+*Figure 7. Click Restart Now to exit Surface UEFI and restart the device*
 
 ## Surface UEFI boot screens
 
-When you update Surface device firmware, by using either Windows Update or manual installation, the updates are not applied immediately to the device, but instead during the next reboot cycle. You can find out more about the Surface firmware update process in [Manage Surface driver and firmware updates](https://docs.microsoft.com/surface/manage-surface-pro-3-firmware-updates). The progress of the firmware update is displayed on a screen with progress bars of differing colors to indicate the firmware for each component. Each component’s progress bar is shown in Figures 9 through 13.
+When you update Surface device firmware, by using either Windows Update or manual installation, the updates are not applied immediately to the device, but instead during the next reboot cycle. You can find out more about the Surface firmware update process in [Manage Surface driver and firmware updates](https://docs.microsoft.com/surface/manage-surface-pro-3-firmware-updates). The progress of the firmware update is displayed on a screen with progress bars of differing colors to indicate the firmware for each component. Each component’s progress bar is shown in Figures 8 through 17.
 
-![Surface UEFI firmware update with blue progress bar](images/manage-surface-uefi-fig9.png "Surface UEFI firmware update with blue progress bar")
+![Surface UEFI firmware update with blue progress bar](images/manage-surface-uefi-fig8.png "Surface UEFI firmware update with blue progress bar")
 
-*Figure 9. The Surface UEFI firmware update displays a blue progress bar*
+*Figure 8. The Surface UEFI firmware update displays a blue progress bar*
 
-![System Embedded Controller firmware with green progress bar](images/manage-surface-uefi-fig10.png "System Embedded Controller firmware with green progress bar")
+![System Embedded Controller firmware with green progress bar](images/manage-surface-uefi-fig9.png "System Embedded Controller firmware with green progress bar")
 
-*Figure 10. The System Embedded Controller firmware update displays a green progress bar*
+*Figure 9. The System Embedded Controller firmware update displays a green progress bar*
 
-![SAM Controller firmware update with orange progress bar](images/manage-surface-uefi-fig11.png "SAM Controller firmware update with orange progress bar")
+![SAM Controller firmware update with orange progress bar](images/manage-surface-uefi-fig10.png "SAM Controller firmware update with orange progress bar")
 
-*Figure 11. The SAM Controller firmware update displays an orange progress bar*
+*Figure 10. The SAM Controller firmware update displays an orange progress bar*
 
-![Intel Management Engine firmware with red progress bar](images/manage-surface-uefi-fig12.png "Intel Management Engine firmware with red progress bar")
+![Intel Management Engine firmware with red progress bar](images/manage-surface-uefi-fig11.png "Intel Management Engine firmware with red progress bar")
 
-*Figure 12. The Intel Management Engine firmware update displays a red progress bar*
+*Figure 11. The Intel Management Engine firmware update displays a red progress bar*
+
+![Surface touch firmware with gray progress bar](images/manage-surface-uefi-fig12.png "Surface touch firmware with gray progress bar")
+
+*Figure 12. The Surface touch firmware update displays a gray progress bar*
+
+![Surface KIP firmware with light green progress bar](images/manage-surface-uefi-fig13.png "Surface touch firmware with light green progress bar")
+
+*Figure 13. The Surface KIP firmware update displays a light green progress bar*
+
+![Surface ISH firmware with pink progress bar](images/manage-surface-uefi-fig14.png "Surface ISH firmware with pink progress bar")
+
+*Figure 14. The Surface ISH firmware update displays a light pink progress bar*
+
+![Surface Trackpad firmware with gray progress bar](images/manage-surface-uefi-fig15.png "Surface Trackpad firmware with gray progress bar")
+
+*Figure 15. The Surface Trackpad firmware update displays a pink progress bar*
+
+![Surface TCON firmware with light gray progress bar](images/manage-surface-uefi-fig16.png "Surface TCON firmware with light gray progress bar")
+
+*Figure 16. The Surface TCON firmware update displays a light gray progress bar*
+
+
+![Surface TPM firmware with light purple progress bar](images/manage-surface-uefi-fig17.png "Surface TPM firmware with purple progress bar")
+
+*Figure 17. The Surface TPM firmware update displays a purple progress bar*
 
-![Surface touch firmware with gray progress bar](images/manage-surface-uefi-fig13.png "Surface touch firmware with gray progress bar")
 
-*Figure 13. The Surface touch firmware update displays a gray progress bar*
 >[!NOTE]
->An additional warning message that indicates Secure Boot is disabled is displayed, as shown in Figure 14.
+>An additional warning message that indicates Secure Boot is disabled is displayed, as shown in Figure 18.
 
-![Surface boot screen that indicates Secure Boot has been disabled](images/manage-surface-uefi-fig14.png "Surface boot screen that indicates Secure Boot has been disabled")
+![Surface boot screen that indicates Secure Boot has been disabled](images/manage-surface-uefi-fig18.png "Surface boot screen that indicates Secure Boot has been disabled")
 
-*Figure 14. Surface boot screen that indicates Secure Boot has been disabled in Surface UEFI settings*
+*Figure 18. Surface boot screen that indicates Secure Boot has been disabled in Surface UEFI settings*
 
 ## Related topics
 

devices/surface/support-solutions-surface.md

@@ -12,7 +12,7 @@ ms.pagetype: surfacehub
 author: dansimp
 ms.author: dansimp
 ms.topic: article
-ms.date: 09/08/2017
+ms.date: 09/26/2019
 ms.localizationpriority: medium
 ---
 
@@ -25,43 +25,54 @@ These are the top Microsoft Support solutions for common issues experienced when
 
 ## Screen cracked or scratched issues
 
-- [Contact Microsoft Support](https://support.microsoft.com/en-us/supportforbusiness/productselection) 
+- [Contact Microsoft Support](https://support.microsoft.com/supportforbusiness/productselection) 
 
+## Surface Power or battery Issues
+
+- [How to Charge Surface(Surface PSU information)](https://support.microsoft.com/help/4023496)
+
+- [Surface battery won’t charge or Surface won’t run on battery](https://support.microsoft.com/help/4023536)
+
+- [Surface won’t turn on or wake from sleep](https://support.microsoft.com/help/4023537)
+
+- [Maximize your Surface battery life](https://support.microsoft.com/help/4483194)
 
 ## Device cover or keyboard issues
 
 - [Troubleshoot your Surface Type Cover or keyboard](https://www.microsoft.com/surface/support/hardware-and-drivers/troubleshoot-surface-keyboards)
-- [Troubleshoot problems with Surface Keyboard, Surface Ergonomic Keyboard, and Microsoft Modern Keyboard with Fingerprint ID](https://www.microsoft.com/surface/support/touch-mouse-and-search/surface-keyboard-troubleshooting)
-- [Set up Microsoft Modern Keyboard with Fingerprint ID](https://www.microsoft.com/surface/support/touch-mouse-and-search/microsoft-modern-keyboard-fingerprintid-set-up)
-- [Enabling Surface Laptop keyboard during MDT deployment](https://blogs.technet.microsoft.com/askcore/2017/08/18/enabling-surface-laptop-keyboard-during-mdt-deployment/)
 
- 
-## Device won't wake from sleep or hibernation issues
+## Surface Dock Issues
 
-- [Surface won’t turn on or wake from sleep](https://www.microsoft.com/surface/support/warranty-service-and-recovery/surface-wont-turn-on-or-wake-from-sleep?os=windows-10&=undefined)
-- [Surface Pro 4 or Surface Book doesn't hibernate in Windows 10](https://support.microsoft.com/help/3122682)
-- [Surface Pro 3 doesn't hibernate after four hours in connected standby](https://support.microsoft.com/help/2998588/surface-pro-3-doesn-t-hibernate-after-four-hours-in-connected-standby)
-- [Surface Pro 3 Hibernation Doesn’t Occur on Enterprise Install](https://blogs.technet.microsoft.com/askcore/2014/11/05/surface-pro-3-hibernation-doesnt-occur-on-enterprise-install/)
+- [Troubleshoot Surface Dock and docking stations](https://support.microsoft.com/help/4023468/surface-troubleshoot-surface-dock-and-docking-stations)
 
+- [Troubleshoot connecting Surface to a second screen](https://support.microsoft.com/help/4023496)
 
-## Other common issues
+- [Microsoft Surface Dock Updater](https://docs.microsoft.com/surface/surface-dock-updater)
 
-- [Trouble installing Surface updates](https://www.microsoft.com/surface/support/performance-and-maintenance/troubleshoot-updates?os=windows-10&=undefined)
-- [Troubleshooting common Surface Pro 3 issues post-deployment](http://blogs.technet.com/b/askcore/archive/2015/03/19/troubleshooting-common-surface-pro-3-issues-post-deployment.aspx)
-- [Surface Pro 3 hibernation doesn't occur on enterprise install](https://blogs.technet.microsoft.com/askcore/2014/11/05/surface-pro-3-hibernation-doesnt-occur-on-enterprise-install/)
-- [Reusing the same NIC for multiple PXE initiated deployments in System Center Configuration Manger OSD](https://blogs.technet.microsoft.com/system_center_configuration_manager_operating_system_deployment_support_blog/2015/08/27/reusing-the-same-nic-for-multiple-pxe-initiated-deployments-in-system-center-configuration-manger-osd)
-- [Troubleshoot docking stations for Surface Pro and Surface 3](https://www.microsoft.com/surface/support/hardware-and-drivers/troubleshoot-docking-station?os=windows-8.1-update-1&=undefined)
-- [What to do if Surface is running slower](https://www.microsoft.com/surface/support/performance-and-maintenance/what-to-do-if-surface-is-running-slower?os=windows-10&=undefined)
+## Surface Drivers and Firmware
 
+- [Surface Update History](https://support.microsoft.com/help/4036283)
 
+- [Download drivers and firmware for Surface](https://support.microsoft.com/help/4023482)
 
+- [Deploy the latest firmware and drivers for Surface devices](https://docs.microsoft.com/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices)
 
- 
+- [Manage Surface driver and firmware updates](https://docs.microsoft.com/surface/manage-surface-pro-3-firmware-updates)
 
+- [How to manage Surface driver updates in Configuration Manager](https://support.microsoft.com/help/4098906)
 
- 
+## Deployment Issues
 
+- [DISK0 not found when you deploy Windows on Surface Pro Model 1796 or Surface Laptop](https://support.microsoft.com/help/4046108)
 
+- [Surface Pro Model 1796 and Surface Laptop 1TB display two drives](https://support.microsoft.com/help/4046105)
 
+- [System SKU reference](https://docs.microsoft.com/surface/surface-system-sku-reference)
 
+## Reset device
 
+- [Creating and using a USB recovery drive for Surface](https://support.microsoft.com/help/4023512)
+
+- [FAQ:  Protecting your data if you send your Surface in for Service](https://support.microsoft.com/help/4023508)
+
+- [Microsoft Surface Data Eraser](https://docs.microsoft.com/surface/microsoft-surface-data-eraser)