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# Frequently asked questions about HoloLens devices and holograms
This article answers some questions that you may have about using HoloLens, placing holograms, working with spaces, and more.
This article answers some questions that you may have about how to use HoloLens, including how to place holograms, work with spaces, and more.
Any time that you have problems, make sure that HoloLens is [charged up](https://support.microsoft.com/help/12627/hololens-charge-your-hololens). Try [restarting it](hololens-restart-recover.md) to see if that fixes things. And please use the Feedback app to send us information about the issue—you'll find the Feedback app on the [**Start** menu](holographic-home.md).
Any time that you have problems, make sure that HoloLens is [charged up](https://support.microsoft.com/help/12627/hololens-charge-your-hololens). Try [restarting it](hololens-restart-recover.md) to see whether that fixes things. And please use the Feedback app to send us information about the issue. You'll find the Feedback app on the [**Start** menu](holographic-home.md).
For tips about wearing your HoloLens, see [HoloLens (1st gen) fit and comfort frequently asked questions](hololens1-fit-comfort-faq.md).
For tips about hwo to wear your HoloLens, see [HoloLens (1st gen) fit and comfort frequently asked questions](hololens1-fit-comfort-faq.md).
This article addresses the following questions and issues:
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If you're having problems [pairing a Bluetooth device](hololens-connect-devices.md), try the following:
- Go to **Settings** > **Devices** and make sure Bluetooth is turned on. If it is, try turning if off and on again.
- Make sure your Bluetooth device is fully charged or has fresh batteries.
- If you still can't connect, [restart your HoloLens](hololens-recovery.md).
- Go to **Settings** > **Devices**, and make sure that Bluetooth is turned on. If it is, turn it off and on again.
- Make sure that your Bluetooth device is fully charged or has fresh batteries.
- If you still can't connect, [restart the HoloLens](hololens-recovery.md).
[Back to list](#list)
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If you're having trouble using a Bluetooth device, make sure that it's a supported device. Supported devices include the following:
- English-language QWERTY Bluetooth keyboards, which can be used anywhere you use the holographic keyboard.
- English-language QWERTY Bluetooth keyboards (you can use these anywhere that you use the holographic keyboard).
- Bluetooth mice.
- The [HoloLens clicker](hololens1-clicker.md).
You can pair other Bluetooth HID and GATT devices with your HoloLens. However, you may have to install corresponding companion apps from Microsoft Store to actually use them.
You can pair other Bluetooth HID and GATT devices together with your HoloLens. However, you may have to install corresponding companion apps from Microsoft Store to actually use the devices.
[Back to list](#list)