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Greg Lindsay
2020-06-08 11:58:35 -07:00
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windows/deployment/upgrade/resolution-procedures.md
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@ -43,6 +43,12 @@ See the following general troubleshooting procedures associated with a result co
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| 0xC1900101 - 0x20004 | Uninstall antivirus applications.<br>Remove all unused SATA devices. <br>Remove all unused devices and drivers. <br>Update drivers and BIOS. | Windows Setup encountered an error during the SAFE_OS with the INSTALL_RECOVERY_ENVIRONMENT operation. <br>This is generally caused by out-of-date drivers. | | 0xC1900101 - 0x20004 | Uninstall antivirus applications.<br>Remove all unused SATA devices. <br>Remove all unused devices and drivers. <br>Update drivers and BIOS. | Windows Setup encountered an error during the SAFE_OS with the INSTALL_RECOVERY_ENVIRONMENT operation. <br>This is generally caused by out-of-date drivers. |
| 0xC1900101 - 0x2000c | Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard and display.<br> Contact your hardware vendor to obtain updated device drivers.<br> Ensure that "Download and install updates (recommended)" is accepted at the start of the upgrade process. | Windows Setup encountered an unspecified error during Wim apply in the WinPE phase.<br> This is generally caused by out-of-date drivers | | 0xC1900101 - 0x2000c | Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard and display.<br> Contact your hardware vendor to obtain updated device drivers.<br> Ensure that "Download and install updates (recommended)" is accepted at the start of the upgrade process. | Windows Setup encountered an unspecified error during Wim apply in the WinPE phase.<br> This is generally caused by out-of-date drivers |
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