From 9719a245a7fec2c5cfc7fb2eb3f3244308bcd858 Mon Sep 17 00:00:00 2001 From: Andre Della Monica Date: Mon, 6 Feb 2023 20:03:28 -0600 Subject: [PATCH] Doc updates to Feature and Quality updates --- ...autopatch-windows-feature-update-overview.md | 6 +++--- ...autopatch-windows-quality-update-overview.md | 17 ++++++++++++----- 2 files changed, 15 insertions(+), 8 deletions(-) diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md index b58aa2938f..5f3cf42951 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md @@ -1,7 +1,7 @@ --- title: Windows feature updates description: This article explains how Windows feature updates are managed in Autopatch -ms.date: 02/02/2023 +ms.date: 02/07/2023 ms.prod: windows-client ms.technology: itpro-updates ms.topic: conceptual @@ -88,7 +88,7 @@ Windows Autopatch provides a permanent pause of a Windows feature update deploym 8. If you're resuming an update, you can select one or more deployment rings. 9. Select **Okay**. -If you've paused an update, the specified release will have the **Customer Paused** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. +If you've paused an update, the specified release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite IT admin's pause. You must select **Resume** to resume the update. > [!NOTE] > The **Service Paused** status only applies to [Windows quality updates](../operate/windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release). Windows Autopatch doesn't pause Windows feature updates on your behalf. @@ -98,7 +98,7 @@ If you've paused an update, the specified release will have the **Customer Pause Windows Autopatch doesn’t support the rollback of Windows Feature updates. > [!CAUTION] -> It’s not recommended to use [Microsoft Intune’s capabilities](/mem/intune/protect/windows-10-update-rings#manage-your-windows-update-rings) to pause and rollback a Windows feature update. However, if you choose to pause, resume and/or roll back from Intune, Windows Autopatch is **not** responsible for any problems that arise from rolling back the Windows feature update. +> It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md). ## Contact support diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md index c8ab6062c6..2ed89e8d06 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md @@ -1,7 +1,7 @@ --- title: Windows quality updates description: This article explains how Windows quality updates are managed in Autopatch -ms.date: 12/15/2022 +ms.date: 02/07/2023 ms.prod: windows-client ms.technology: itpro-updates ms.topic: conceptual @@ -9,7 +9,7 @@ ms.localizationpriority: medium author: tiaraquan ms.author: tiaraquan manager: dougeby -msreviewer: hathind +msreviewer: andredm7 --- # Windows quality updates @@ -125,12 +125,19 @@ If Windows Autopatch detects a [significant issue with a release](../operate/win 8. If you're resuming an update, you can select one or more deployment rings. 9. Select **Okay**. -There are two statuses associated with paused quality updates, **Service Paused** and **Customer Paused**. +> [!CAUTION] +> It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md). + +There are three statuses associated with paused quality updates, **Service Paused**, **Customer Paused** and **Customer & Service pause**. | Status | Description | | ----- | ------ | -| Service Paused | If the Windows Autopatch service has paused an update, the release will have the **Service Paused** status. You must [submit a support request](windows-autopatch-support-request.md) to resume the update. | -| Customer Paused | If you've paused an update, the release will have the **Customer Paused** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. | +| Service Pause | If the Windows Autopatch service has paused an update, the release will have the **Service Pause** status. You must [submit a support request](windows-autopatch-support-request.md) to resume the update. | +| Customer Pause | If you've paused an update, the release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. | +| Customer & Service Pause | If you and Microsoft (Windows Autopatch service) have both paused an update, the release will have the **Customer & Service pause** status. If you plan on resuming an update deployment under this mixed state, you must first [submit a support request](windows-autopatch-support-request.md) for Windows Autopatch service engineers to resume the update deployment on your behalf, this will change your update deployment status to **Customer pause**, once this happens, you can resume the update deployment in Windows Autopatch Release management blade yourself. | + +> [!NOTE] +> The service-level pause of updates is driven by the various software update deployment-related signals Windows Autopatch receive from Windows Update for Business several other product groups within Microsoft. ## Remediating Ineligible and/or Not up to Date devices