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- Windows 11
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- Windows 10, version 1903 and later
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Windows includes built-in apps, services, and features, that connect to the internet to provide enhanced experiences and additional capabilities. These are called “connected experiences”. For example, Microsoft Defender Antivirus is a connected experience that delivers updated protection to keep the devices in your organization secure.
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Windows includes built-in apps, services, and features, that connect to the internet to provide enhanced experiences and additional capabilities. These are called connected experiences. For example, Microsoft Defender Antivirus is a connected experience that delivers updated protection to keep the devices in your organization secure.
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When a connected experience is used, data is sent to and processed by Microsoft to provide that connected experience. This data is crucial because this information enables us to deliver these cloud-based connected experiences. We refer to this data as required service data. Required service data can include information related to the operation of the connected experience that is needed to keep the underlying service secure, up to date, and performing as expected. Required service data can also include information needed by a connected experience to perform its task, such as configuration information about Windows.
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Required service data is also collected and sent to Microsoft for essential services. Essential services are used to keep the product **secure, up to date, performing as expected** or are **integral** to how the product works. For example, the licensing service that confirms that you’re properly licensed to use Windows.
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Although most essential services can be turned off by enterprise admins, we recommend that where applicable you consider hosting the services on-premises and carefully assess the impact of turning off remaining services. The following list describes the essential services and connected experiences that are available to you in Windows and provides links to further information about each one.
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Although most essential services can be turned off by enterprise admins, we recommend, where applicable, you consider hosting the services on-premises and carefully assess the impact of turning off remaining services. The following list describes the essential services and connected experiences that are available to you in Windows and provides links to further information about each one.
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> [!NOTE]
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> The information in this article describes the most common connected experiences and essential services. We will continue to update our list of connected experiences over time as Windows evolves.
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|Authentication|The authentication service is required to enable sign in to work or school accounts. It validates a user’s identity and provides access to multiple apps and system components like OneDrive and activity history. Using a work or school account to sign in to Windows enables Microsoft to provide a consistent experience across your devices. If the authentication service is turned off, many apps and components may lose functionality and users may not be able to sign in. <br/>To turn it off, see [Microsoft Account](manage-connections-from-windows-operating-system-components-to-microsoft-services.md#12-microsoft-account).|
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|Certificates|Certificates are digital files, stored on client devices, used to both encrypt data and verify the identity of an individual or organization. Trusted root certificates issued by a certification authority (CA), are stored in a certificate trust list (CTL). The Automatic Root Certificates Update mechanism contacts Windows Updates to update the CTL. If a new version of the CTL is identified, the list of trusted root certificates cached on the local device will be updated. Untrusted certificates are certificates that are publicly known to be fraudulent. Untrusted certificates are also stored in a list on the local device and updated by the Automatic Root Certificates Update mechanism. <br/>If automatic updates are turned off, applications and websites may stop working because they did not receive an updated root certificate that the application uses. Additionally, the list of untrusted certificates will no longer be updated, which increases the attack vector on the device. <br/>To turn it off, see [Automatic Root Certificates Update](manage-connections-from-windows-operating-system-components-to-microsoft-services.md#automatic-root-certificates-update).|
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| Services Configuration | Services Configuration is used by Windows components and apps, such as the telemetry service, to dynamically update their configuration. If you turn off this service, apps using this service may stop working. <br/>To turn it off, see [Services Configuration](/windows/privacy/manage-connections-from-windows-operating-system-components-to-microsoft-services#31-services-configuration).|
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| Licensing | Licensing services are used for the activation of Windows, and apps purchased from the Microsoft Store. If you disable the Windows License Manager Service or the Software Protection Platform Service, it may prevent activation of genuine Windows as well as store applications. <br/>To turn off licensing services, see [License Manager](/windows/privacy/manage-connections-from-windows-operating-system-components-to-microsoft-services#9-license-manager) and [Software Protection Platform](/windows/privacy/manage-connections-from-windows-operating-system-components-to-microsoft-services#19-software-protection-platform).|
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| Licensing | Licensing services are used for the activation of Windows, and apps purchased from the Microsoft Store. If you disable the Windows License Manager Service or the Software Protection Platform Service, it may prevent activation of genuine Windows and store applications. <br/>To turn off licensing services, see [License Manager](/windows/privacy/manage-connections-from-windows-operating-system-components-to-microsoft-services#9-license-manager) and [Software Protection Platform](/windows/privacy/manage-connections-from-windows-operating-system-components-to-microsoft-services#19-software-protection-platform).|
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| Networking | Networking in Windows provides connectivity to and from your devices to the local intranet and internet. If you turn off networking, Windows devices will lose network connectivity. <br/>To turn off Network Adapters, see [Disable-NetAdapter](/powershell/module/netadapter/disable-netadapter).|
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| Device setup | The first time a user sets up a new device, the Windows out-of-box experience (OOBE) guides the user through the steps to accept the license agreement, connect to the internet, sign in to (or sign up for) a Microsoft account, and takes care of other important tasks. Most settings can also be changed after setup is completed. <br/>To customize the initial setup experience, see [Customize Setup](/windows-hardware/customize/desktop/customize-oobe).|
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| Diagnostic Data | Microsoft collects diagnostic data including error data about your device with the help of the telemetry service. Diagnostic data gives every user a voice in the operating system’s development and ongoing improvement. It helps us understand how Windows behaves in the real world, focus on user priorities, find and fix problems, and improve services. This data allows Microsoft to improve the Windows experience. Setting diagnostic data to off means important information to help fix issues and improve quality will not be available to Microsoft. <br/>To turn it off, see [Telemetry Services](/windows/privacy/manage-connections-from-windows-operating-system-components-to-microsoft-services#1816-feedback--diagnostics).|
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| Date and Time | The Windows Time service is used to synchronize and maintain the most accurate date and time on your devices. It is installed by default and starts automatically on devices that are part of a domain. It can be started manually on other devices. If this service is stopped, date and time synchronization will be unavailable and any services that explicitly depend on it will fail to start. <br/>To turn it off, see [Date and Time](/windows/privacy/manage-connections-from-windows-operating-system-components-to-microsoft-services#3-date--time). |
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| Delivery Optimization | Delivery Optimization is a cloud-managed, peer-to-peer client and a downloader service for Windows updates, upgrades, and applications to an organization's networked devices. Delivery Optimization allows devices to download updates from alternate sources (such as other peers on the network), in addition to Microsoft servers. This helps when you have a limited or unreliable Internet connection and reduces the bandwidth needed to keep all your organization's devices up to date. <br/>If you have Delivery Optimization Peer-to-Peer option turned on, devices on your network may send and receive updates and apps to other devices on your local network, if you choose, or to devices on the Internet. <br/>By default, devices running Windows will only use Delivery Optimization to get and receive updates for devices and apps on your local network. <br/>To turn it off, see [Delivery Optimization](/windows/privacy/manage-connections-from-windows-operating-system-components-to-microsoft-services#28-delivery-optimization). |
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| Emojis and more | The Emoji and more menu allows users to insert a variety of content like emoji, kaomoji, GIFs, symbols, and clipboard history. This connected experience is new in Windows 11. <br/>PLACEHOLDER |
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| Find My Device | Find My Device is a feature that can help users locate their Windows device if it's lost or stolen. This feature only works if a Microsoft account is used to logon to the device, the user is an administrator on the device and when location is turned on for the device. Users can find their device by logging in to [https://account.microsoft.com/devices](https://account.microsoft.com/devices) under the Find My Device tab. <br/>To turn it off, see [Find My Device](/windows/privacy/manage-connections-from-windows-operating-system-components-to-microsoft-services#5-find-my-device). |
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| Find My Device | Find My Device is a feature that can help users locate their Windows device if it's lost or stolen. This feature only works if a Microsoft account is used to log on to the device, the user is an administrator on the device, and when location is turned on for the device. Users can find their device by logging in to [https://account.microsoft.com/devices](https://account.microsoft.com/devices) under the Find My Device tab. <br/>To turn it off, see [Find My Device](/windows/privacy/manage-connections-from-windows-operating-system-components-to-microsoft-services#5-find-my-device). |
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| Location services | The device location setting enables certain Windows features such as auto setting the time zone or Find My Device to function properly. When the device location setting is enabled, the Microsoft location service will use a combination of global positioning service (GPS), nearby wireless access points, cell towers, and IP address to determine the device’s location. Depending on the capabilities of the device, its location can be determined with varying degrees of accuracy and may in some cases be determined precisely. <br/>To turn it off, see [Location services](/windows/privacy/manage-connections-from-windows-operating-system-components-to-microsoft-services#182-location). |
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| Microsoft Defender Antivirus | Microsoft Defender Antivirus provides cloud-delivered protection against new and emerging threats for the devices in your organization. <br/>Turning off Microsoft Defender Antivirus will potentially leave your Windows devices in a vulnerable state and more prone to security threats. <br/>To turn it off, see [Microsoft Defender Antivirus](/windows/privacy/manage-connections-from-windows-operating-system-components-to-microsoft-services#bkmk-defender). |
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| Microsoft Defender SmartScreen | Microsoft Defender SmartScreen is a feature of Windows, Internet Explorer, and Microsoft Edge. It helps protect users against phishing or malware websites and applications, and the downloading of potentially malicious files. Turning off Microsoft Defender SmartScreen means you cannot block a website or warn users they may be accessing a malicious site. <br/>To turn it off, see [Microsoft Defender SmartScreen](/windows/privacy/manage-connections-from-windows-operating-system-components-to-microsoft-services#241-microsoft-defender-smartscreen). |
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## 1. Windows data collection transparency
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Transparency is an important part of the data collection process in Windows. Comprehensive information about the features and processes used to collect data is available to users and administrators directly within Windows, both during and after device set up.
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Transparency is an important part of the data collection process in Windows. Comprehensive information about the features and processes used to collect data is available to users and administrators directly within Windows, both during and after device setup.
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### 1.1 Device set up experience and support for layered transparency
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@ -113,13 +113,13 @@ You can use the following articles to learn more about Autopilot and how to use
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#### _2.3.2 Managing Windows connected experiences and essential services_
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Windows includes features that connect to the internet to provide enhanced experiences and additional capabilities. These are called connected experiences. For example, Microsoft Defender Antivirus is a connected experience that delivers updated protection to keep the devices in your organization secure.
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Windows includes features that connect to the internet to provide enhanced experiences and more capabilities. These are called connected experiences. For example, Microsoft Defender Antivirus is a connected experience that delivers updated protection to keep the devices in your organization secure.
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Essential services are services in the product that connect to Microsoft to keep the product secure, up to date and performing as expected, or are integral to how the product works. For example, the licensing service that confirms that you’re properly licensed to use Windows.
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[Windows essential services and connected experiences](essential-services-and-connected-experiences.md) provides a list of the most common Windows essential services and connected experiences.
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When a connected experience is used, data is sent to and processed by Microsoft to provide that connected experience. Administrators can manage the data sent from their organization to Microsoft by configuring settings associated with the functionality provided by Windows connected experiences and essential services. For more information, see [Manage connections from Windows operating system components to Microsoft services](manage-connections-from-windows-operating-system-components-to-microsoft-services.md). This topic includes the different methods available to configure each setting, the impact to functionality, and the versions of Windows that are applicable.
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When a connected experience is used, data is sent to and processed by Microsoft to provide that connected experience. Administrators can manage the data sent from their organization to Microsoft by configuring the settings that are associated with the functionality provided by Windows connected experiences and essential services. For more information, see [Manage connections from Windows operating system components to Microsoft services](manage-connections-from-windows-operating-system-components-to-microsoft-services.md). This article includes the different methods available to configure each setting, the impact to functionality, and the versions of Windows that are applicable.
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The article [Manage connection endpoints for Windows 10 Enterprise, version 21H1](manage-windows-21h1-endpoints.md) provides a list of endpoints to which data is transferred by Windows connected experiences for the latest Windows 10 release, along with descriptions of any functionality that would be impacted by restricting data collection.
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