From 4e18fdbb29347542348109d5a7790e078e233745 Mon Sep 17 00:00:00 2001 From: v-miegge <49650192+v-miegge@users.noreply.github.com> Date: Mon, 20 Apr 2020 11:14:46 -0700 Subject: [PATCH 01/13] CI 113983 - updated file --- devices/surface/support-solutions-surface.md | 60 +++++++++----------- 1 file changed, 28 insertions(+), 32 deletions(-) diff --git a/devices/surface/support-solutions-surface.md b/devices/surface/support-solutions-surface.md index a7ef242da7..543d6250ee 100644 --- a/devices/surface/support-solutions-surface.md +++ b/devices/surface/support-solutions-surface.md @@ -20,16 +20,36 @@ ms.audience: itpro # Top support solutions for Surface devices > [!Note] -> **Home users**: This article is only intended for use by IT professionals and technical support agents, and applies only to Surface devices. If you're looking for help with a problem with your home device, please see [Surface Devices Help](https://support.microsoft.com/products/surface-devices). +> **Home users**: This article is only intended for use by IT professionals and technical support agents, and applies only to Surface devices. If you're looking for help with a problem with your home device, please see [Surface Devices Help](https://support.microsoft.com/products/surface-devices). -Microsoft regularly releases both updates and solutions for Surface devices. To ensure your devices can receive future updates, including security updates, it's important to keep your Surface devices updated. For a complete listing of the update history, see [Surface update history](https://www.microsoft.com/surface/support/install-update-activate/surface-update-history) and [Install Surface and Windows updates](https://www.microsoft.com/surface/support/performance-and-maintenance/install-software-updates-for-surface?os=windows-10&=undefined). +These are the Microsoft Support solutions for common issues you may experience using Surface devices in an enterprise. If your issue is not listed here, [contact Microsoft Support](https://support.microsoft.com/supportforbusiness/productselection). +## Surface Drivers and Firmware -These are the top Microsoft Support solutions for common issues experienced when using Surface devices in an enterprise. +Microsoft regularly releases both updates and solutions for Surface devices. To ensure your devices can receive future updates, including security updates, it's important to keep your Surface devices updated. + +- [Surface update history](https://www.microsoft.com/surface/support/install-update-activate/surface-update-history) +- [Install Surface and Windows updates](https://www.microsoft.com/surface/support/performance-and-maintenance/install-software-updates-for-surface?os=windows-10&=undefined) +- [Download drivers and firmware for Surface](https://support.microsoft.com/help/4023482) +- [Deploy the latest firmware and drivers for Surface devices](https://docs.microsoft.com/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices) +- [Manage Surface driver and firmware updates](https://docs.microsoft.com/surface/manage-surface-pro-3-firmware-updates) +- [How to manage Surface driver updates in Configuration Manager](https://support.microsoft.com/help/4098906) + +## Surface Dock Issues + +- [Troubleshoot Surface Dock and docking stations](https://support.microsoft.com/help/4023468/surface-troubleshoot-surface-dock-and-docking-stations) + +- [Troubleshoot connecting Surface to a second screen](https://support.microsoft.com/help/4023496) + +- [Microsoft Surface Dock Firmware Update](https://docs.microsoft.com/surface/surface-dock-updater) + +## Device cover or keyboard issues + +- [Troubleshoot your Surface Type Cover or keyboard](https://www.microsoft.com/surface/support/hardware-and-drivers/troubleshoot-surface-keyboards) ## Screen cracked or scratched issues -- [Contact Microsoft Support](https://support.microsoft.com/supportforbusiness/productselection) +- [Contact Microsoft Support](https://support.microsoft.com/supportforbusiness/productselection) ## Surface Power or battery Issues @@ -41,29 +61,13 @@ These are the top Microsoft Support solutions for common issues experienced when - [Maximize your Surface battery life](https://support.microsoft.com/help/4483194) -## Device cover or keyboard issues +## Reset device -- [Troubleshoot your Surface Type Cover or keyboard](https://www.microsoft.com/surface/support/hardware-and-drivers/troubleshoot-surface-keyboards) +- [Creating and using a USB recovery drive for Surface](https://support.microsoft.com/help/4023512) -## Surface Dock Issues +- [FAQ: Protecting your data if you send your Surface in for Service](https://support.microsoft.com/help/4023508) -- [Troubleshoot Surface Dock and docking stations](https://support.microsoft.com/help/4023468/surface-troubleshoot-surface-dock-and-docking-stations) - -- [Troubleshoot connecting Surface to a second screen](https://support.microsoft.com/help/4023496) - -- [Microsoft Surface Dock Firmware Update](https://docs.microsoft.com/surface/surface-dock-updater) - -## Surface Drivers and Firmware - -- [Surface Update History](https://support.microsoft.com/help/4036283) - -- [Download drivers and firmware for Surface](https://support.microsoft.com/help/4023482) - -- [Deploy the latest firmware and drivers for Surface devices](https://docs.microsoft.com/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices) - -- [Manage Surface driver and firmware updates](https://docs.microsoft.com/surface/manage-surface-pro-3-firmware-updates) - -- [How to manage Surface driver updates in Configuration Manager](https://support.microsoft.com/help/4098906) +- [Microsoft Surface Data Eraser](https://docs.microsoft.com/surface/microsoft-surface-data-eraser) ## Deployment Issues @@ -72,11 +76,3 @@ These are the top Microsoft Support solutions for common issues experienced when - [Surface Pro Model 1796 and Surface Laptop 1TB display two drives](https://support.microsoft.com/help/4046105) - [System SKU reference](https://docs.microsoft.com/surface/surface-system-sku-reference) - -## Reset device - -- [Creating and using a USB recovery drive for Surface](https://support.microsoft.com/help/4023512) - -- [FAQ: Protecting your data if you send your Surface in for Service](https://support.microsoft.com/help/4023508) - -- [Microsoft Surface Data Eraser](https://docs.microsoft.com/surface/microsoft-surface-data-eraser) From 05d890fb8c38d6bdd3207c34285f213ca8dfafed Mon Sep 17 00:00:00 2001 From: Mike Eggers <49650192+v-miegge@users.noreply.github.com> Date: Wed, 22 Apr 2020 12:25:05 -0700 Subject: [PATCH 02/13] Updated title --- devices/surface/support-solutions-surface.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface/support-solutions-surface.md b/devices/surface/support-solutions-surface.md index 543d6250ee..ab4c3a46c4 100644 --- a/devices/surface/support-solutions-surface.md +++ b/devices/surface/support-solutions-surface.md @@ -1,5 +1,5 @@ --- -title: Top support solutions for Surface devices +title: Top support solutions for Surface devices in the enterprise description: Find top solutions for common issues using Surface devices in the enterprise. ms.assetid: CF58F74D-8077-48C3-981E-FCFDCA34B34A ms.reviewer: From 3e55f266c44991e71c50f1661a5918c8a1aef304 Mon Sep 17 00:00:00 2001 From: pawinfie <59937840+pawinfie@users.noreply.github.com> Date: Thu, 23 Apr 2020 07:16:38 -0700 Subject: [PATCH 03/13] Fixed broken link --- devices/hololens/hololens-enroll-mdm.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/devices/hololens/hololens-enroll-mdm.md b/devices/hololens/hololens-enroll-mdm.md index bce3d27644..0e557e9c50 100644 --- a/devices/hololens/hololens-enroll-mdm.md +++ b/devices/hololens/hololens-enroll-mdm.md @@ -29,7 +29,7 @@ You can manage multiple Microsoft HoloLens devices simultaneously using solution ## Auto-enrollment in MDM -If your organization uses Azure Active Directory (Azure AD) and an MDM solution that accepts an AAD token for authentication (currently, only supported in Microsoft Intune and AirWatch), your IT admin can configure Azure AD to automatically allow MDM enrollment after the user signs in with their Azure AD account. [Learn how to configure Azure AD enrollment.](https://docs.microsoft.com/intune/deploy-use/set-up-windows-device-management-with-microsoft-intune#azure-active-directory-enrollment) +If your organization uses Azure Active Directory (Azure AD) and an MDM solution that accepts an AAD token for authentication (currently, only supported in Microsoft Intune and AirWatch), your IT admin can configure Azure AD to automatically allow MDM enrollment after the user signs in with their Azure AD account. [Learn how to configure Azure AD enrollment.](https://docs.microsoft.com/mem/intune/enrollment/windows-enroll#enable-windows-10-automatic-enrollment) When auto-enrollment is enabled, no additional manual enrollment is needed. When the user signs in with an Azure AD account, the device is enrolled in MDM after completing the first-run experience. @@ -45,4 +45,4 @@ Your device is now enrolled with your MDM server. The device will need to restar ## Unenroll HoloLens from Intune -You cannot [unenroll](https://docs.microsoft.com/intune-user-help/unenroll-your-device-from-intune-windows) HoloLens from Intune remotely. If the administrator unenrolls the device using MDM, the device will age out of the Intune dashboard. \ No newline at end of file +You cannot [unenroll](https://docs.microsoft.com/intune-user-help/unenroll-your-device-from-intune-windows) HoloLens from Intune remotely. If the administrator unenrolls the device using MDM, the device will age out of the Intune dashboard. From 9d58e595d1107a8e3c3f4225c6395e7b4a223909 Mon Sep 17 00:00:00 2001 From: Max Stein Date: Thu, 23 Apr 2020 12:48:49 -0700 Subject: [PATCH 04/13] Updated Microsoft browser extension policy URL Current URL: https://docs.microsoft.com/legal/windows/agreements/microsoft-browser-extension-policy leads to 404. Updated URL to reflect new URL: https://docs.microsoft.com/legal/microsoft-edge/microsoft-browser-extension-policy. --- .../microsoft-browser-extension-policy-shortdesc.md | 7 ++++--- 1 file changed, 4 insertions(+), 3 deletions(-) diff --git a/browsers/edge/shortdesc/microsoft-browser-extension-policy-shortdesc.md b/browsers/edge/shortdesc/microsoft-browser-extension-policy-shortdesc.md index 91065aa687..8a7bd04455 100644 --- a/browsers/edge/shortdesc/microsoft-browser-extension-policy-shortdesc.md +++ b/browsers/edge/shortdesc/microsoft-browser-extension-policy-shortdesc.md @@ -1,12 +1,13 @@ --- author: dansimp ms.author: dansimp -ms.date: 10/02/2018 +ms.date: 04/23/2020 ms.reviewer: -audience: itpro manager: dansimp +audience: itpro +manager: dansimp ms.prod: edge ms.topic: include --- -[Microsoft browser extension policy](https://docs.microsoft.com/legal/windows/agreements/microsoft-browser-extension-policy): +[Microsoft browser extension policy](https://docs.microsoft.com/legal/microsoft-edge/microsoft-browser-extension-policy: This document describes the supported mechanisms for extending or modifying the behavior or user experience of Microsoft Edge and Internet Explorer or the content displayed by these browsers. Any technique not explicitly listed in this document is considered **unsupported**. From 3110c0ed5bb45058e4d2dab913f4c1de52b6f811 Mon Sep 17 00:00:00 2001 From: LauraKellerGitHub Date: Thu, 23 Apr 2020 15:28:13 -0700 Subject: [PATCH 05/13] removal of acronym sccm --- windows/deployment/update/fod-and-lang-packs.md | 8 ++++---- windows/deployment/update/how-windows-update-works.md | 6 +++--- .../update/waas-delivery-optimization-reference.md | 4 ++-- .../deployment/update/waas-delivery-optimization.md | 2 +- windows/deployment/update/waas-wu-settings.md | 2 +- .../update/windows-update-troubleshooting.md | 4 ++-- windows/deployment/windows-10-poc-sc-config-mgr.md | 2 +- ...-level-windows-diagnostic-events-and-fields-1703.md | 6 +++--- ...-level-windows-diagnostic-events-and-fields-1709.md | 10 +++++----- ...-level-windows-diagnostic-events-and-fields-1803.md | 8 ++++---- ...-level-windows-diagnostic-events-and-fields-1809.md | 8 ++++---- ...-level-windows-diagnostic-events-and-fields-1903.md | 4 ++-- .../resolved-issues-windows-10-1903.yml | 4 ++-- ...issues-windows-7-and-windows-server-2008-r2-sp1.yml | 2 +- .../threat-protection/mbsa-removal-and-guidance.md | 2 +- 15 files changed, 36 insertions(+), 36 deletions(-) diff --git a/windows/deployment/update/fod-and-lang-packs.md b/windows/deployment/update/fod-and-lang-packs.md index 9dbe7740b3..d125672d4a 100644 --- a/windows/deployment/update/fod-and-lang-packs.md +++ b/windows/deployment/update/fod-and-lang-packs.md @@ -1,6 +1,6 @@ --- -title: Windows 10 - How to make FoD and language packs available when you're using WSUS/SCCM -description: Learn how to make FoD and language packs available when you're using WSUS/SCCM +title: Windows 10 - How to make FoD and language packs available when you're using WSUS or Configuration Manager +description: Learn how to make FoD and language packs available when you're using WSUS or Configuration Manager ms.prod: w10 ms.mktglfcycl: manage @@ -14,7 +14,7 @@ ms.reviewer: manager: laurawi ms.topic: article --- -# How to make Features on Demand and language packs available when you're using WSUS/SCCM +# How to make Features on Demand and language packs available when you're using WSUS or Configuration Manager > Applies to: Windows 10 @@ -26,6 +26,6 @@ In Windows 10 version 1709 and 1803, changing the **Specify settings for optiona In Windows 10 version 1809 and beyond, changing the **Specify settings for optional component installation and component repair** policy also influences how language packs are acquired, however language packs can only be acquired directly from Windows Update. It’s currently not possible to acquire them from a network share. Specifying a network location works for FOD packages or corruption repair, depending on the content at that location. -For all OS versions, changing the **Specify settings for optional component installation and component repair** policy does not affect how OS updates are distributed. They continue to come from WSUS or SCCM or other sources as you have scheduled them, even while optional content is sourced from Windows Update or a network location. +For all OS versions, changing the **Specify settings for optional component installation and component repair** policy does not affect how OS updates are distributed. They continue to come from WSUS, Configuration Manager, or other sources as you have scheduled them, even while optional content is sourced from Windows Update or a network location. Learn about other client management options, including using Group Policy and administrative templates, in [Manage clients in Windows 10](https://docs.microsoft.com/windows/client-management/). diff --git a/windows/deployment/update/how-windows-update-works.md b/windows/deployment/update/how-windows-update-works.md index ac597ae387..7284fecba7 100644 --- a/windows/deployment/update/how-windows-update-works.md +++ b/windows/deployment/update/how-windows-update-works.md @@ -106,7 +106,7 @@ When users start scanning in Windows Update through the Settings panel, the foll |MU|7971f918-a847-4430-9279-4a52d1efe18d| |Store|855E8A7C-ECB4-4CA3-B045-1DFA50104289| |OS Flighting|8B24B027-1DEE-BABB-9A95-3517DFB9C552| -|WSUS or SCCM|Via ServerSelection::ssManagedServer
3DA21691-E39D-4da6-8A4B-B43877BCB1B7 | +|WSUS or Configuration Manager|Via ServerSelection::ssManagedServer
3DA21691-E39D-4da6-8A4B-B43877BCB1B7 | |Offline scan service|Via IUpdateServiceManager::AddScanPackageService| #### Finds network faults @@ -117,9 +117,9 @@ Common update failure is caused due to network issues. To find the root of the i - The WU client uses SLS (Service Locator Service) to discover the configurations and endpoints of Microsoft network update sources – WU, MU, Flighting. > [!NOTE] - > Warning messages for SLS can be ignored if the search is against WSUS/SCCM. + > Warning messages for SLS can be ignored if the search is against WSUS or Configuration Manager. -- On sites that only use WSUS/SCCM, the SLS may be blocked at the firewall. In this case the SLS request will fail, and can’t scan against Windows Update or Microsoft Update but can still scan against WSUS/SCCM, since it’s locally configured. +- On sites that only use WSUS or Configuration Manager, the SLS may be blocked at the firewall. In this case the SLS request will fail, and can’t scan against Windows Update or Microsoft Update but can still scan against WSUS or Configuration Manager, since it’s locally configured. ![Windows Update scan log 3](images/update-scan-log-3.png) ## Downloading updates diff --git a/windows/deployment/update/waas-delivery-optimization-reference.md b/windows/deployment/update/waas-delivery-optimization-reference.md index de0d1957dc..a5d605d778 100644 --- a/windows/deployment/update/waas-delivery-optimization-reference.md +++ b/windows/deployment/update/waas-delivery-optimization-reference.md @@ -110,7 +110,7 @@ Download mode dictates which download sources clients are allowed to use when do | Group (2) | When group mode is set, the group is automatically selected based on the device’s Active Directory Domain Services (AD DS) site (Windows 10, version 1607) or the domain the device is authenticated to (Windows 10, version 1511). In group mode, peering occurs across internal subnets, between devices that belong to the same group, including devices in remote offices. You can use GroupID option to create your own custom group independently of domains and AD DS sites. Starting with Windows 10, version 1803, you can use the GroupIDSource parameter to take advantage of other method to create groups dynamically. Group download mode is the recommended option for most organizations looking to achieve the best bandwidth optimization with Delivery Optimization. | | Internet (3) | Enable Internet peer sources for Delivery Optimization. | | Simple (99) | Simple mode disables the use of Delivery Optimization cloud services completely (for offline environments). Delivery Optimization switches to this mode automatically when the Delivery Optimization cloud services are unavailable, unreachable or when the content file size is less than 10 MB. In this mode, Delivery Optimization provides a reliable download experience, with no peer-to-peer caching. | -|Bypass (100) | Bypass Delivery Optimization and use BITS, instead. You should only select this mode if you use WSUS and prefer to use BranchCache. You do not need to set this option if you are using SCCM. If you want to disable peer-to-peer functionality, it's best to set **DownloadMode** to **0** or **99**. | +|Bypass (100) | Bypass Delivery Optimization and use BITS, instead. You should only select this mode if you use WSUS and prefer to use BranchCache. You do not need to set this option if you are using Configuration Manager. If you want to disable peer-to-peer functionality, it's best to set **DownloadMode** to **0** or **99**. | >[!NOTE] >Group mode is a best-effort optimization and should not be relied on for an authentication of identity of devices participating in the group. @@ -119,7 +119,7 @@ Download mode dictates which download sources clients are allowed to use when do By default, peer sharing on clients using the group download mode is limited to the same domain in Windows 10, version 1511, and the same domain and Active Directory Domain Services site in Windows 10, version 1607. By using the Group ID setting, you can optionally create a custom group that contains devices that should participate in Delivery Optimization but do not fall within those domain or Active Directory Domain Services site boundaries, including devices in another domain. Using Group ID, you can further restrict the default group (for example, you could create a sub-group representing an office building), or extend the group beyond the domain, allowing devices in multiple domains in your organization to be peers. This setting requires the custom group to be specified as a GUID on each device that participates in the custom group. -[//]: # (SCCM Boundary Group option; GroupID Source policy) +[//]: # (Configuration Manager Boundary Group option; GroupID Source policy) >[!NOTE] >To generate a GUID using Powershell, use [```[guid]::NewGuid()```](https://blogs.technet.microsoft.com/heyscriptingguy/2013/07/25/powertip-create-a-new-guid-by-using-powershell/) diff --git a/windows/deployment/update/waas-delivery-optimization.md b/windows/deployment/update/waas-delivery-optimization.md index 9de80024c2..d37589c3e6 100644 --- a/windows/deployment/update/waas-delivery-optimization.md +++ b/windows/deployment/update/waas-delivery-optimization.md @@ -54,7 +54,7 @@ The following table lists the minimum Windows 10 version that supports Delivery | Windows Defender definition updates | 1511 | | Office Click-to-Run updates | 1709 | | Win32 apps for Intune | 1709 | -| SCCM Express Updates | 1709 + Configuration Manager version 1711 | +| Configuration Manager Express Updates | 1709 + Configuration Manager version 1711 |