diff --git a/devices/surface-hub/install-apps-on-surface-hub.md b/devices/surface-hub/install-apps-on-surface-hub.md index 2e6754e6cc..2056f2a6f7 100644 --- a/devices/surface-hub/install-apps-on-surface-hub.md +++ b/devices/surface-hub/install-apps-on-surface-hub.md @@ -2,7 +2,7 @@ title: Install apps on your Microsoft Surface Hub description: Admins can install apps can from either the Windows Store or the Windows Store for Business. ms.assetid: 3885CB45-D496-4424-8533-C9E3D0EDFD94 -keywords: [install apps, Windows Store, Windows Store for Business +keywords: install apps, Windows Store, Windows Store for Business ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library diff --git a/devices/surface-hub/troubleshoot-surface-hub.md b/devices/surface-hub/troubleshoot-surface-hub.md index 3e1e8126c3..f5c70dacc3 100644 --- a/devices/surface-hub/troubleshoot-surface-hub.md +++ b/devices/surface-hub/troubleshoot-surface-hub.md @@ -43,7 +43,7 @@ Possible fixes for issues on the Surface Hub after you've completed the first-ru
The device account isn't configured to automatically accept/decline messages.
Use PowerShellcmdlet Set-CalendarProcessing $upn -AutomateProcessing AutoAccept
.
Use PowerShell cmdlet Set-CalendarProcessing $upn -AutomateProcessing AutoAccept
.
People land on the page titled "There's a problem with this account" regarding ActiveSync.
+People land on the page titled "There's a problem with this account" regarding ActiveSync.
-2063532030
0x85010002
E_HTTP_DENIED
The password must be updated.
Update the password.
-2147012867
0x80072EFD
WININET_E_CANNOT_CONNECT
Can’t connect to the server right now. Wait a while and try again, or check the account settings.
Verify that the server name is correct and reachable. Verify that the device is connected to the network.
-2046817239
0x86000C29
E_NEXUS_STATUS_DEVICE_NOTPROVISIONED (policies don’t match)
The account is configured with policies not compatible with Surface Hub
-.The account is configured with policies not compatible with Surface Hub.
Disable the PasswordEnabled policy for this account.
We have a bug were we may surface policy errors if the account doesn’t receive any server notifications within the policy refresh interval.
-2046817204
0x86000C4C
E_NEXUS_STATUS_MAXIMUMDEVICESREACHED
The account has too many device partnerships.
Delete one or more partnerships on the server.
-2046817270
0x86000C0A
E_NEXUS_STATUS_SERVERERROR_RETRYLATER
Can’t connect to the server right now.
Wait until the server comes back online. If the issue persists, re-provision the account.
-2063269885
0x85050003
E_CREDENTIALS_EXPIRED (Credentials have expired and need to be updated)
The password must be updated.
Update the password.
-2063269875
0x8505000D
E_AIRSYNC_RESET_RETRY
Can’t connect to the server right now. Wait a while or check the account’s settings.
This is normally a transient error but if the issue persists check the number of devices associated with the account and delete some of them if the number is large.
-2046817258
0x86000C16
E_NEXUS_STATUS_USER_HASNOMAILBOX
The mailbox was migrated to a different server.
You should never see this error. If the issue persists, re-provision the account.
-2063532028
0x85010004
E_HTTP_FORBIDDEN
Can’t connect to the server right now. Wait a while and try again, or check the account’s settings.
Verify the server name to make sure it is correct. If the account is using cert based authentication make sure the certificate is still valid and update it if not.
-2063400920
0x85030028
E_ACTIVESYNC_PASSWORD_OR_GETCERT
The account’s password or client certificate are missing or invalid.
Update the password and/or deploy the client certificate.
-2046817238
0x86000C2A
E_NEXUS_STATUS_DEVICE_POLICYREFRESH
The account is configured with policies not compatible with Surface Hub.
Disable the PasswordEnabled policy for this account.
-2063269886
0x85050002
E_CREDENTIALS_UNAVAILABLE
The password must be updated.
Update the password.
-2147012894
0x80072EE2
WININET_E_TIMEOUT
The network doesn’t support the minimum idle timeout required to receive server notification, or the server is offline.
Verify that the server is running. Verify the NAT settings.
-2063589372
0x85002004
E_FAIL_ABORT
This error is used to interrupt the hanging sync, and will not be exposed to users. It will be shown in the telemetry if you force an interactive sync, delete the account, or update its settings.
Nothing.
-2063532009
0x85010017
E_HTTP_SERVICE_UNAVAIL
Can’t connect to the server right now. Wait a while or check the account’s settings.
Verify the server name to make sure it is correct. Wait until the server comes back online. If the issue persists, re-provision the account.
-2046817267
0x86000C0D
E_NEXUS_STATUS_MAILBOX_SERVEROFFLINE
Can’t connect to the server right now. Wait a while or check the account’s settings.
Verify the server name to make sure it is correct. Wait until the server comes back online. If the issue persists, re-provision the account.
-2063400921
0x85030027
E_ACTIVESYNC_GETCERT
The Exchange server requires a certificate.
Import the appropriate EAS certificate on the Surface Hub.
-2046817237
0x86000C2B
E_NEXUS_STATUS_INVALID_POLICYKEY
The account is configured with policies not compatible with Surface Hub.
Disable the PasswordEnabled policy for this account.
We have a bug were we may surface policy errors if the account doesn’t receive any server notifications within the policy refresh interval.
-2063532027
0x85010005
E_HTTP_NOT_FOUND
The server name is invalid.
Verify the server name to make sure it is correct. If the issue persists, re-provision the account.
-2063532012
0x85010014
E_HTTP_SERVER_ERROR
Can’t connect to the server.
Verify the server name to make sure it is correct. Trigger a sync and, if the issue persists, re-provision the account.
0x80072ee7
0x80072EE7
WININET_E_NAME_NOT_RESOLVED
The server name or address could not be resolved.
Make sure the server name is entered correctly.
0x8007052f
0x8007052F
ERROR_ACCOUNT_RESTRICTION
While auto-discovering the Exchange server, a policy is applied that prevents the logged-in user from logging in to the server.
This is a timing issue. Re-verify the account's credentials. Try to re-provision when they're correct.
0x800c0019
0x800C0019
INET_E_INVALID_CERTIFICATE
Security certificate required to access this resource is invalid.
Install the correct ActiveSync certificate needed for the provided device account.
0x80072f0d
0x80072F0D
WININET_E_INVALID_CA
The certificate authority is invalid or is incorrect. Could not auto-discover the Exchange server because a certificate is missing.
Install the correct ActiveSync certificate needed for the provided device account.
The domain provided couldn't be found. The Exchange server could not be auto-discovered and was not provided in the settings.
Make sure that the domain entered is the FQDN, and that there is an Exchange server entered in the Exchange server text box.
0x80072efd
Fail to connect to Exchange server as a result of a networking issue. It's possible the server was misspelled or it just couldn't be found.
Make sure that the Exchange server ID is entered correctly, and that the device is connected to the right network.