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@ -11,16 +11,19 @@ manager: kaushika
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audience: ITPro
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audience: ITPro
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ms.collection: Windows Security Technologies\BitLocker
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ms.collection: Windows Security Technologies\BitLocker
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ms.topic: troubleshooting
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ms.topic: troubleshooting
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ms.date: 10/7/2019
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ms.date: 10/14/2019
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---
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---
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# BitLocker recovery: known issues
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# BitLocker recovery: known issues
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This article describes common issues that can occur that prevent BitLocker from behaving as expected when recovering a drive, or may cause BitLocker to start recovery unexpectedly. The article provides guidance for addressing those issues.
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This article describes common issues that can occur that prevent BitLocker from behaving as expected when recovering a drive, or may cause BitLocker to start recovery unexpectedly. The article provides guidance for addressing those issues.
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## Windows 10 asks for a BitLocker recovery key even though you did not set up a recovery key
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> [!NOTE]
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> In this article, "recovery password" refers to the 48-digit recovery password and "recovery key" refers to 32-digit recovery key. For more information, see [BitLocker key protectors](https://docs.microsoft.com/windows/security/information-protection/bitlocker/prepare-your-organization-for-bitlocker-planning-and-policies#bitlocker-key-protectors).
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Windows 10 prompts you for a BitLocker recovery key. However, you have not configured a BitLocker recovery key.
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## Windows 10 asks for a BitLocker recovery password even though you did not set up a recovery password
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Windows 10 prompts you for a BitLocker recovery password. However, you have not configured a BitLocker recovery password.
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### Resolution
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### Resolution
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