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Teresa-Motiv 2019-10-14 13:42:11 -07:00
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@ -11,16 +11,19 @@ manager: kaushika
audience: ITPro audience: ITPro
ms.collection: Windows Security Technologies\BitLocker ms.collection: Windows Security Technologies\BitLocker
ms.topic: troubleshooting ms.topic: troubleshooting
ms.date: 10/7/2019 ms.date: 10/14/2019
--- ---
# BitLocker recovery: known issues # BitLocker recovery: known issues
This article describes common issues that can occur that prevent BitLocker from behaving as expected when recovering a drive, or may cause BitLocker to start recovery unexpectedly. The article provides guidance for addressing those issues. This article describes common issues that can occur that prevent BitLocker from behaving as expected when recovering a drive, or may cause BitLocker to start recovery unexpectedly. The article provides guidance for addressing those issues.
## Windows 10 asks for a BitLocker recovery key even though you did not set up a recovery key > [!NOTE]
> In this article, "recovery password" refers to the 48-digit recovery password and "recovery key" refers to 32-digit recovery key. For more information, see [BitLocker key protectors](https://docs.microsoft.com/windows/security/information-protection/bitlocker/prepare-your-organization-for-bitlocker-planning-and-policies#bitlocker-key-protectors).
Windows 10 prompts you for a BitLocker recovery key. However, you have not configured a BitLocker recovery key. ## Windows 10 asks for a BitLocker recovery password even though you did not set up a recovery password
Windows 10 prompts you for a BitLocker recovery password. However, you have not configured a BitLocker recovery password.
### Resolution ### Resolution