diff --git a/windows/deploy/resolve-windows-10-upgrade-errors.md b/windows/deploy/resolve-windows-10-upgrade-errors.md index b49144c4ca..a16acec410 100644 --- a/windows/deploy/resolve-windows-10-upgrade-errors.md +++ b/windows/deploy/resolve-windows-10-upgrade-errors.md @@ -1,6 +1,6 @@ --- -title: Resolve Windows 10 upgrade errors -description: Resolve Windows 10 upgrade errors +title: Resolve Windows 10 upgrade errors - Windows IT Pro +description: Resolve Windows 10 upgrade errors for ITPros. Technical information for IT professionals to help diagnose Windows setup errors. ms.assetid: DFEFE22C-4FEF-4FD9-BFC4-9B419C339502 keywords: deploy, error, troubleshoot, windows, 10, upgrade, code, rollback ms.prod: w10 @@ -11,7 +11,7 @@ author: greg-lindsay localizationpriority: high --- -# Resolve Windows 10 upgrade errors +# Resolve Windows 10 upgrade errors : Technical information for IT Pros **Applies to** - Windows 10 @@ -251,13 +251,15 @@ See the following example: ### Analyze log files +>The following instructions are meant for IT professionals. Also see the [Upgrade error codes](#upgrade-error-codes) section in this guide to familiarize yourself with [result codes](#result-codes) and [extend codes](#extend-codes). +

To analyze Windows Setup log files:

    -
  1. Determine the Windows Setup error code. +
  2. Determine the Windows Setup error code. This code should be returned by Windows Setup if it is not successful with the upgrade process.
  3. Based on the [extend code](#extend-codes) portion of the error code, determine the type and location of a [log files](#log-files) to investigate.
  4. Open the log file in a text editor, such as notepad. -
  5. Using the result code portion of the Windows Setup error code, search for the result code in the file and find the last occurrence of the code. Alternatively search for the "abort" and abandoning" text strings described in step 7 below. +
  6. Using the [result code](#result-codes) portion of the Windows Setup error code, search for the result code in the file and find the last occurrence of the code. Alternatively search for the "abort" and abandoning" text strings described in step 7 below.
  7. To find the last occurrence of the result code:
    1. Scroll to the bottom of the file and click after the last character.