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Merge pull request #6958 from rogersoMS/patch-9

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Updated OneNote & WIP blurb to simplify steps
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Daniel Simpson
2020-06-23 07:31:52 -07:00
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windows/security/information-protection/windows-information-protection/limitations-with-wip.md
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@ -133,9 +133,14 @@ This table provides info about the most common problems you might encounter whil
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<td>By design, OneNote only supports WIP protected notebooks stored on enterprise-managed SharePoint (OneDrive for Business). Onenote does not support local WIP protected notebooks.</td>
<td>OneNote might encounter an error such as "This notebook contains protected content from your organization, which can't be viewed or synced. Please change the file ownership to Personal, or contact your IT administrator." Supported notebooks (OneDrive for Business) should be shown in File Explorer as links and open with your associated browser. Unsupported notebooks would show as folders or .one files (with a OneNote icon)</td>
<td>If unsupported files won't open in the browser, then they are 'stuck' in the old local format - incompatible with WIP or viewing online. We recommend that you create a new notebook and copy the contents from the existing notebook into the new one. In OneNote desktop, File > New > OnedDive - company name notebook and create a new one. Then within OneNote, copy over the old 'local' sections into this new notebook to ensure they get upgraded to the modern format. Hold Ctrl + drag and drop the sections into the notebook. Holding Ctrl will copy sections rather than move them, preserving the old sections as backup copies. Wait for the new notebook to finish syncing to OneDrive for business.</td>
<td>OneNote notebooks on OneDrive for Business must be properly configured to work with WIP.</td>
<td>OneNote might encounter errors syncing a OneDrive for Business notebook and suggest changing the file ownership to Personal. Attempting to view the notebook in OneNote Online in the browser will show an error and unable to view it.</td>
<td>"OneNote notebooks that are newly copied into the OneDrive for Business folder from File Explorer should get fixed automatically. To do this, follow these steps:
1. Close the notebook in OneNote.
2. Move the notebook folder via File Explorer out of the OneDrive for Business folder to another location, such as the Desktop.
3. Copy the notebook folder and Paste it back into the OneDrive for Business folder.
Wait a few minutes to allow OneDrive to finish syncing & upgrading the notebook, and the folder should automatically convert to an Internet Shortcut. Opening the shortcut will open the notebook in the browser, which can then be opened in the OneNote client by using the “Open in app” button.</td>
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<td>Microsoft Office Outlook offline data files (PST and OST files) are not marked as <strong>Work</strong> files, and are therefore not protected.