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@ -29,10 +29,15 @@ Initiating a reset will return the device to the last cumulative Windows update,
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- Local admins on the device
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- Local admins on the device
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- Configurations from MDM or the Settings app
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- Configurations from MDM or the Settings app
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**To reset a Surface Hub**
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1. On your Surface Hub, open **Settings**.
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2. Click **Update & Security**.
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3. Click **Recovery**, and then click **Reset Device**.
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**Important Note**</br>
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**Important Note**</br>
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Performing a device reset may take up to 6 hours. Do not interrupt the reset process. Interrupting the process will render the device inoperable, requiring warranty service to return to normal functionality.
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Performing a device reset may take up to 6 hours. Do not interrupt the reset process. Interrupting the process will render the device inoperable, requiring warranty service to return to normal functionality.
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After the reset, you'll be taken through the [first run program](first-run-program-surface-hub.md) again.
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After the reset, Surface Hub restarts the [first run program](first-run-program-surface-hub.md) again.
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## Related topics
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## Related topics
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@ -29,7 +29,7 @@ In order to function properly, the Surface Hub must have access to a wired or wi
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- Can receive an IP address using DHCP
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- Can receive an IP address using DHCP
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- Open ports:
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- Open ports:
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- HTTPS: 443
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- HTTPS: 443
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- HTTP: 8080
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- HTTP: 80
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A wired connection is preferred.
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A wired connection is preferred.
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@ -79,7 +79,7 @@ In order to ensure that your environment is ready for the Surface Hub, verify th
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- It must have these ports open:
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- It must have these ports open:
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- HTTPS: 443
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- HTTPS: 443
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- HTTP: 8080
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- HTTP: 80
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If your network runs through a proxy, you'll need the proxy address or script information as well.
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If your network runs through a proxy, you'll need the proxy address or script information as well.
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@ -236,15 +236,15 @@ The following two methods for deploying provisioning packages apply to any kind
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3. Navigate to **System > Work Access**. Under the header **Related settings**, click on **Add or remove a management package**.
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3. Navigate to **System > Work Access**. Under the header **Related settings**, click on **Add or remove a management package**.
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4. Here, click the button for **Add a package**.
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4. Here, click the button for **Add a package**.
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5. Click **Removable media** from the dropdown list. You will see a list of available provisioning packages on the **Settings** page.
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5. Click **Removable media** from the dropdown list. You will see a list of available provisioning packages on the **Settings** page.
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6. Choose your package and click **Add**.
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6. Choose your package and click **Add**.
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7. You may have to re-enter the admin credentials if User Access Control (UAC) asks for them.
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7. You may have to re-enter the admin credentials if User Access Control (UAC) asks for them.
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8. You’ll see a confirmation dialog box. Click **Yes, add it**. The certificate will be installed.
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8. You’ll see a confirmation dialog box. Click **Yes, add it**. The certificate will be installed.
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