diff --git a/windows/security/application-security/application-isolation/windows-sandbox/toc.yml b/windows/security/application-security/application-isolation/windows-sandbox/toc.yml index dc3bd5efd0..1ef0028e08 100644 --- a/windows/security/application-security/application-isolation/windows-sandbox/toc.yml +++ b/windows/security/application-security/application-isolation/windows-sandbox/toc.yml @@ -12,10 +12,8 @@ items: href: windows-sandbox-install.md - name: Use & configure Windows Sandbox href: windows-sandbox-configure-using-wsb-file.md - - name: Tutorials - items: - - name: Sample configuration files - href: windows-sandbox-sample-configuration.md + - name: Sample configuration files + href: windows-sandbox-sample-configuration.md - name: WindowsSandbox Policy CSP href: /windows/client-management/mdm/policy-csp-windowssandbox - name: Frequently asked questions diff --git a/windows/security/application-security/application-isolation/windows-sandbox/windows-sandbox-troubleshoot.md b/windows/security/application-security/application-isolation/windows-sandbox/windows-sandbox-troubleshoot.md index ac4107cb4a..4d61fa1b31 100644 --- a/windows/security/application-security/application-isolation/windows-sandbox/windows-sandbox-troubleshoot.md +++ b/windows/security/application-security/application-isolation/windows-sandbox/windows-sandbox-troubleshoot.md @@ -7,3 +7,13 @@ ms.date: 09/09/2024 # Troubleshoot Windows Sandbox +This article lists some common issues with Windows Sandbox and possible solutions. To submit feedback about Windows Sandbox, see [Where can I provide feedback?](windows-sandbox-faq.yml#feedback) + +| Error | Possible Solution | +|--|--| +| `WININET_E_NAME_NOT_RESOLVED`
`WU_E_PT_ENDPOINT_UNREACHABLE` | Upgrade to Windows Sandbox app fails because user isn't connected to internet or network adapter is connected but no internet connection. Check your internet connection. | +| `ERROR_FILE_NOT_FOUND` | `.wsb` config file provided by the user doesn't exist. Make sure that the path to the `.wsb` file is correct. | +| `E_INVALIDARG` | The `.wsb` file provided by the user is invalid or has errors. Check the `.wsb` file. | +| `REGDB_E_IIDNOTREG` | Verify if Windows Sandbox component is enabled under 'Turn Windows features on or off'. For more information, see [Install Windows Sandbox](windows-sandbox-install.md) | +| `The following settings are enforced by your IT administrator.` | `.wsb` file has a setting enabled that is controlled via group policy. | +| General failure during installation. | Possible causes:

- Installing Windows Sandbox is disabled via group policy. Check with your IT Admin.
- Timeout error where we can't reach the Microsoft Store. Try again later. |