From a839ec7f1aefb1e51eb9478448793585ee70bc5f Mon Sep 17 00:00:00 2001 From: "Nisha Mittal (Wipro Ltd.)" Date: Wed, 8 May 2019 16:01:00 -0700 Subject: [PATCH] Latest changes done for few more issues --- ...ssues-windows-10-1809-and-windows-server-2019.yml | 12 ++++++++++++ ...tatus-windows-10-1809-and-windows-server-2019.yml | 6 ++++-- ...atus-windows-7-and-windows-server-2008-r2-sp1.yml | 4 ++-- ...status-windows-8.1-and-windows-server-2012-r2.yml | 4 ++-- 4 files changed, 20 insertions(+), 6 deletions(-) diff --git a/windows/release-information/resolved-issues-windows-10-1809-and-windows-server-2019.yml b/windows/release-information/resolved-issues-windows-10-1809-and-windows-server-2019.yml index e3ea1030dd..b0d3c9f294 100644 --- a/windows/release-information/resolved-issues-windows-10-1809-and-windows-server-2019.yml +++ b/windows/release-information/resolved-issues-windows-10-1809-and-windows-server-2019.yml @@ -32,6 +32,8 @@ sections: - type: markdown text: " + + @@ -66,11 +68,21 @@ sections:
" +- title: May 2019 +- items: + - type: markdown + text: " +
SummaryOriginating updateStatusDate resolved
Latest cumulative update (KB 4495667) installs automatically
Reports that the optional cumulative update (KB 4495667) installs automatically.

See details >		OS Build 17763.475

May 03, 2019
KB4495667		Resolved
May 08, 2019
03:37 PM PT
System may be unresponsive after restart if ArcaBit antivirus software installed
After further investigation ArcaBit has confirmed this issue is not applicable to Windows 10, version 1809

See details >		OS Build 17763.437

April 09, 2019
KB4493509		Resolved
May 08, 2019
03:30 PM PT
Custom URI schemes may not start corresponding application
Custom URI schemes for application protocol handlers may not start the corresponding application for local intranet and trusted sites in Internet Explorer.

See details >		OS Build 17763.379

March 12, 2019
KB4489899		Resolved
KB4495667		May 03, 2019
12:40 PM PT
End-user-defined characters (EUDC) may cause blue screen at startup
If you enable per font end-user-defined characters (EUDC), the system may stop working and a blue screen may appear at startup.

See details >		OS Build 17763.404

April 02, 2019
KB4490481		Resolved
KB4493509		April 09, 2019
10:00 AM PT
Internet Explorer 11 authentication issue with multiple concurrent logons
Internet Explorer 11 users may encounter issues if two or more people use the same user account for multiple, concurrent login sessions on the same Windows Server machine.

See details >		OS Build 17763.253

January 08, 2019
KB4480116		Resolved
KB4493509		April 09, 2019
10:00 AM PT
+ +
DetailsOriginating updateStatusHistory
Latest cumulative update (KB 4495667) installs automatically
Due to a servicing side issue some users were offered KB4495667 (optional update) automatically and rebooted devices. This issue has been mitigated.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019
  • Server: Windows Server, version 1809; Windows Server 2019
Resolution:: This issue has been mitigated on the servicing side to prevent auto installing of this update. Customers do not need to take any action.

Back to top		OS Build 17763.475

May 03, 2019
KB4495667		Resolved
Resolved:
May 08, 2019
03:37 PM PT

Opened:
May 05, 2019
12:01 PM PT
+ " + - title: April 2019 - items: - type: markdown text: " +
DetailsOriginating updateStatusHistory
System may be unresponsive after restart if ArcaBit antivirus software installed
ArcaBit has confirmed this issue is not applicable to Windows 10, version 1809 (client or server).

Microsoft and ArcaBit have identified an issue on devices with ArcaBit antivirus software installed that may cause the system to become unresponsive upon restart.

Affected platforms:
  • Client: Windows 8.1; Windows 7 SP1
  • Server: Windows Server 2012 R2; Windows Server 2008 R2 SP1
Workaround: ArcaBit has released an update to address this issue for affected platforms. For more information, see the ArcaBit support article.

Resolution: This issue has been resolved. ArcaBit has confirmed this issue is not applicable to Windows 10, version 1809 (client or server).

Back to top		OS Build 17763.437

April 09, 2019
KB4493509		Resolved
Resolved:
May 08, 2019
03:30 PM PT

Opened:
April 09, 2019
10:00 AM PT
End-user-defined characters (EUDC) may cause blue screen at startup
If you enable per font end-user-defined characters (EUDC), the system will stop working and a blue screen may appear at startup. This is not a common setting in non-Asian regions.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016
Resolution: This issue was resolved in KB4493509.

Back to top		OS Build 17763.404

April 02, 2019
KB4490481		Resolved
KB4493509		Resolved:
April 09, 2019
10:00 AM PT

Opened:
April 02, 2019
10:00 AM PT
" diff --git a/windows/release-information/status-windows-10-1809-and-windows-server-2019.yml b/windows/release-information/status-windows-10-1809-and-windows-server-2019.yml index 5237a7fcb5..2b50998415 100644 --- a/windows/release-information/status-windows-10-1809-and-windows-server-2019.yml +++ b/windows/release-information/status-windows-10-1809-and-windows-server-2019.yml @@ -67,10 +67,11 @@ sections: - + + @@ -93,6 +94,7 @@ sections:
SummaryOriginating updateStatusLast updated
Devices with some Asian language packs installed may receive an error
After installing the KB4493509 devices with some Asian language packs installed may receive the error, \"0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_F

See details >		OS Build 17763.437

April 09, 2019
KB4493509		Mitigated
May 03, 2019
10:59 AM PT
Printing from Microsoft Edge or other UWP apps, you may receive the error 0x80070007
Attempting to print from Microsoft Edge or other Universal Windows Platform (UWP) applications, you may receive an error.

See details >		OS Build 17763.379

March 12, 2019
KB4489899		Mitigated
May 02, 2019
04:47 PM PT
System may be unresponsive after restart if ArcaBit antivirus software installed
Devices with ArcaBit antivirus software installed may become unresponsive upon restart.

See details >		OS Build 17763.437

April 09, 2019
KB4493509		Mitigated
April 25, 2019
02:00 PM PT
Issue using PXE to start a device from WDS
Using PXE to start a device from a WDS server configured to use Variable Window Extension may cause the connection to the WDS server to terminate prematurely.

See details >		OS Build 17763.379

March 12, 2019
KB4489899		Mitigated
April 09, 2019
10:00 AM PT
Certain operations performed on a Cluster Shared Volume may fail
Certain operations, such as rename, performed on files or folders on a Cluster Shared Volume (CSV) may fail with the error, \"STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)\".

See details >		OS Build 17763.253

January 08, 2019
KB4480116		Mitigated
April 09, 2019
10:00 AM PT
Audio not working on monitors or TV connected to a PC via HDMI, USB, or DisplayPort
Upgrade block: Microsoft has identified issues with certain new Intel display drivers, which accidentally turn on unsupported features in Windows.

See details >		OS Build 17763.134

November 13, 2018
KB4467708		Mitigated
March 15, 2019
12:00 PM PT
Latest cumulative update (KB 4495667) installs automatically
Reports that the optional cumulative update (KB 4495667) installs automatically.

See details >		OS Build 17763.475

May 03, 2019
KB4495667		Resolved
May 08, 2019
03:37 PM PT
System may be unresponsive after restart if ArcaBit antivirus software installed
After further investigation ArcaBit has confirmed this issue is not applicable to Windows 10, version 1809

See details >		OS Build 17763.437

April 09, 2019
KB4493509		Resolved
May 08, 2019
03:30 PM PT
Custom URI schemes may not start corresponding application
Custom URI schemes for application protocol handlers may not start the corresponding application for local intranet and trusted sites in Internet Explorer.

See details >		OS Build 17763.379

March 12, 2019
KB4489899		Resolved
KB4495667		May 03, 2019
12:40 PM PT
End-user-defined characters (EUDC) may cause blue screen at startup
If you enable per font end-user-defined characters (EUDC), the system may stop working and a blue screen may appear at startup.

See details >		OS Build 17763.404

April 02, 2019
KB4490481		Resolved
KB4493509		April 09, 2019
10:00 AM PT
Internet Explorer 11 authentication issue with multiple concurrent logons
Internet Explorer 11 users may encounter issues if two or more people use the same user account for multiple, concurrent login sessions on the same Windows Server machine.

See details >		OS Build 17763.253

January 08, 2019
KB4480116		Resolved
KB4493509		April 09, 2019
10:00 AM PT
+
DetailsOriginating updateStatusHistory
Devices with some Asian language packs installed may receive an error
After installing the April 2019 Cumulative Update (KB4493509), devices with some Asian language packs installed may receive the error, \"0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_FOUND.\"

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019
  • Server: Windows Server, version 1809; Windows Server 2019
Workaround:
  1. Uninstall and reinstall any recently added language packs. For instructions, see \"Manage the input and display language settings in Windows 10\".
  2. Click Check for Updates and install the April 2019 Cumulative Update. For instructions, see \"Update Windows 10\".
Note: If reinstalling the language pack does not mitigate the issue, reset your PC as follows:
  1. Go to Settings app -> Recovery.
  2. Click on Get Started under \"Reset this PC\" recovery option.
  3. Select \"Keep my Files\".
Next steps: Microsoft is working on a resolution and will provide an update in an upcoming release.

Back to top		OS Build 17763.437

April 09, 2019
KB4493509		Mitigated
Last updated:
May 03, 2019
10:59 AM PT

Opened:
May 02, 2019
04:36 PM PT
Printing from Microsoft Edge or other UWP apps, you may receive the error 0x80070007
When attempting to print from Microsoft Edge or other Universal Windows Platform (UWP) applications you may receive the error, \"Your printer has experienced an unexpected configuration problem. 0x80070007e.\"
 
Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019
  • Server: Windows Server, version 1809; Windows Server 2019
Workaround: You can use another browser, such as Internet Explorer to print your documents.
 
Next steps: Microsoft is working on a resolution and will provide an update in an upcoming release.

Back to top		OS Build 17763.379

March 12, 2019
KB4489899		Mitigated
Last updated:
May 02, 2019
04:47 PM PT

Opened:
May 02, 2019
04:47 PM PT
Latest cumulative update (KB 4495667) installs automatically
Due to a servicing side issue some users were offered KB4495667 (optional update) automatically and rebooted devices. This issue has been mitigated.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019
  • Server: Windows Server, version 1809; Windows Server 2019
Resolution:: This issue has been mitigated on the servicing side to prevent auto installing of this update. Customers do not need to take any action.

Back to top		OS Build 17763.475

May 03, 2019
KB4495667		Resolved
Resolved:
May 08, 2019
03:37 PM PT

Opened:
May 05, 2019
12:01 PM PT
" @@ -101,7 +103,7 @@ sections: - type: markdown text: " - +
DetailsOriginating updateStatusHistory
System may be unresponsive after restart if ArcaBit antivirus software installed
Microsoft and ArcaBit have identified an issue on devices with ArcaBit antivirus software installed that may cause the system to become unresponsive upon restart after installing KB4493509. 
 
Microsoft has temporarily blocked devices from receiving this update if ArcaBit antivirus software is installed. 

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server 2012 R2; Windows Server 2008 R2 SP1
Workaround: ArcaBit has released an update to address this issue. For more information, see the Arcabit support article.

Back to top		OS Build 17763.437

April 09, 2019
KB4493509		Mitigated
Last updated:
April 25, 2019
02:00 PM PT

Opened:
April 09, 2019
10:00 AM PT
System may be unresponsive after restart if ArcaBit antivirus software installed
ArcaBit has confirmed this issue is not applicable to Windows 10, version 1809 (client or server).

Microsoft and ArcaBit have identified an issue on devices with ArcaBit antivirus software installed that may cause the system to become unresponsive upon restart.

Affected platforms:
  • Client: Windows 8.1; Windows 7 SP1
  • Server: Windows Server 2012 R2; Windows Server 2008 R2 SP1
Workaround: ArcaBit has released an update to address this issue for affected platforms. For more information, see the ArcaBit support article.

Resolution: This issue has been resolved. ArcaBit has confirmed this issue is not applicable to Windows 10, version 1809 (client or server).

Back to top		OS Build 17763.437

April 09, 2019
KB4493509		Resolved
Resolved:
May 08, 2019
03:30 PM PT

Opened:
April 09, 2019
10:00 AM PT
End-user-defined characters (EUDC) may cause blue screen at startup
If you enable per font end-user-defined characters (EUDC), the system will stop working and a blue screen may appear at startup. This is not a common setting in non-Asian regions.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016
Resolution: This issue was resolved in KB4493509.

Back to top		OS Build 17763.404

April 02, 2019
KB4490481		Resolved
KB4493509		Resolved:
April 09, 2019
10:00 AM PT

Opened:
April 02, 2019
10:00 AM PT
" diff --git a/windows/release-information/status-windows-7-and-windows-server-2008-r2-sp1.yml b/windows/release-information/status-windows-7-and-windows-server-2008-r2-sp1.yml index a15923a007..ef1b22e4bf 100644 --- a/windows/release-information/status-windows-7-and-windows-server-2008-r2-sp1.yml +++ b/windows/release-information/status-windows-7-and-windows-server-2008-r2-sp1.yml @@ -60,10 +60,10 @@ sections: - type: markdown text: "
This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.

+ - @@ -85,9 +85,9 @@ sections: - type: markdown text: "
SummaryOriginating updateStatusLast updated
System may be unresponsive after restart if ArcaBit antivirus software installed
Devices with ArcaBit antivirus software installed may become unresponsive upon restart.

See details >		April 09, 2019
KB4493472		Mitigated
May 08, 2019
03:29 PM PT
System may be unresponsive after restart if Avira antivirus software installed
Devices with Avira antivirus software installed may become unresponsive upon restart.

See details >		April 09, 2019
KB4493472		Mitigated
May 03, 2019
08:50 AM PT
Authentication may fail for services after the Kerberos ticket expires
Authentication may fail for services that require unconstrained delegation after the Kerberos ticket expires.

See details >		March 12, 2019
KB4489878		Mitigated
April 25, 2019
02:00 PM PT
System unresponsive after restart if Sophos Endpoint Protection installed
Devices with Sophos Endpoint Protection installed and managed by Sophos Central or Sophos Enterprise Console (SEC) may become unresponsive upon restart.

See details >		April 09, 2019
KB4493472		Mitigated
April 25, 2019
02:00 PM PT
System may be unresponsive after restart if ArcaBit antivirus software installed
Devices with ArcaBit antivirus software installed may become unresponsive upon restart.

See details >		April 09, 2019
KB4493472		Mitigated
April 25, 2019
02:00 PM PT
System may be unresponsive after restart with certain McAfee antivirus products
Devices with McAfee Endpoint Security Threat Prevention 10.x, Host Intrusion Prevention 8.0, or VirusScan Enterprise 8.8 may be slow or unresponsive at startup.

See details >		April 09, 2019
KB4493472		Mitigated
April 25, 2019
02:00 PM PT
Devices may not respond at login or Welcome screen if running certain Avast software
Devices running Avast for Business, Avast CloudCare, and AVG Business Edition antivirus software may become unresponsive after restart.

See details >		April 09, 2019
KB4493472		Resolved
April 25, 2019
02:00 PM PT
Internet Explorer 11 authentication issue with multiple concurrent logons
Internet Explorer 11 users may encounter issues if two or more people use the same user account for multiple, concurrent login sessions on the same Windows Server machine.

See details >		January 08, 2019
KB4480970		Resolved
KB4493472		April 09, 2019
10:00 AM PT
+ -
DetailsOriginating updateStatusHistory
System may be unresponsive after restart if ArcaBit antivirus software installed
Microsoft and ArcaBit have identified an issue on devices with ArcaBit antivirus software installed that may cause the system to become unresponsive upon restart after installing KB4493472.

Microsoft has temporarily blocked devices from receiving this update if ArcaBit antivirus software is installed.

Affected platforms:
  • Client: Windows 8.1; Windows 7 SP1
  • Server: Windows Server 2012 R2; Windows Server 2008 R2 SP1
Workaround: ArcaBit has released an update to address this issue. For more information, see the Arcabit support article.

Back to top		April 09, 2019
KB4493472		Mitigated
Last updated:
May 08, 2019
03:29 PM PT

Opened:
April 09, 2019
10:00 AM PT
System may be unresponsive after restart if Avira antivirus software installed
Microsoft and Avira have identified an issue on devices with Avira antivirus software installed that may cause the system to become unresponsive upon restart after installing KB4493472.

Microsoft has temporarily blocked devices from receiving this update if Avira antivirus software is installed.

Affected platforms: 
  • Client: Windows 8.1; Windows 7 SP1 
  • Server: Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Next steps: Avira has released an automatic update to address this issue. Guidance for Avira customers can be found in the Avira support article.

Back to top		April 09, 2019
KB4493472		Mitigated
Last updated:
May 03, 2019
08:50 AM PT

Opened:
April 09, 2019
10:00 AM PT
System unresponsive after restart if Sophos Endpoint Protection installed
Microsoft and Sophos have identified an issue on devices with Sophos Endpoint Protection installed and managed by either Sophos Central or Sophos Enterprise Console (SEC) that may cause the system to become unresponsive upon restart after installing KB4493472.

Microsoft has temporarily blocked devices from receiving this update if the Sophos Endpoint is installed until a solution is available.

Affected platforms: 
  • Client: Windows 8.1; Windows 7 SP1
  • Server: Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Guidance for Sophos Endpoint and Sophos Enterprise Console customers can be found in the Sophos support article.

Back to top		April 09, 2019
KB4493472		Mitigated
Last updated:
April 25, 2019
02:00 PM PT

Opened:
April 09, 2019
10:00 AM PT
System may be unresponsive after restart if ArcaBit antivirus software installed
Microsoft and ArcaBit have identified an issue on devices with ArcaBit antivirus software installed that may cause the system to become unresponsive upon restart after installing KB4493472.

Microsoft has temporarily blocked devices from receiving this update if ArcaBit antivirus software is installed.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server 2012 R2; Windows Server 2008 R2 SP1
Workaround: ArcaBit has released an update to address this issue. For more information, see the Arcabit support article.

Back to top		April 09, 2019
KB4493472		Mitigated
Last updated:
April 25, 2019
02:00 PM PT

Opened:
April 09, 2019
10:00 AM PT
System may be unresponsive after restart with certain McAfee antivirus products
Microsoft and McAfee have identified an issue on devices with McAfee Endpoint Security (ENS) Threat Prevention 10.x or McAfee Host Intrusion Prevention (Host IPS) 8.0 or McAfee VirusScan Enterprise (VSE) 8.8 installed. It may cause the system to have slow startup or become unresponsive at restart after installing this update. 

Affected platforms:
  • Client:  Windows 8.1; Windows 7 SP1
  • Server:  Windows Server 2012 R2; Windows Server 2008 R2 SP1
Workaround: Guidance for McAfee customers can be found in the following McAfee support articles: 
Next steps: We are presently investigating this issue with McAfee. We will provide an update once we have more information.

Back to top		April 09, 2019
KB4493472		Mitigated
Last updated:
April 25, 2019
02:00 PM PT

Opened:
April 09, 2019
10:00 AM PT
Devices may not respond at login or Welcome screen if running certain Avast software
Microsoft and Avast have identified an issue on devices running Avast for Business, Avast CloudCare, and AVG Business Edition antivirus software after you install KB4493472 and restart. Devices may become unresponsive at the login or Welcome screen. Additionally, you may be unable to log in or log in after an extended period of time.

Affected platforms: 
  • Client: Windows 8.1; Windows 7 SP1 
  • Server: Windows Server 2012 R2; Windows Server 2008 R2 SP1 
Resolution: Avast has released emergency updates to address this issue. For more information and AV update schedule, see the Avast support KB article.

Back to top		April 09, 2019
KB4493472		Resolved
Resolved:
April 25, 2019
02:00 PM PT

Opened:
April 09, 2019
10:00 AM PT
diff --git a/windows/release-information/status-windows-8.1-and-windows-server-2012-r2.yml b/windows/release-information/status-windows-8.1-and-windows-server-2012-r2.yml index 75805707fb..e159932ae6 100644 --- a/windows/release-information/status-windows-8.1-and-windows-server-2012-r2.yml +++ b/windows/release-information/status-windows-8.1-and-windows-server-2012-r2.yml @@ -60,10 +60,10 @@ sections: - type: markdown text: "
This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.

+ - @@ -86,9 +86,9 @@ sections: - type: markdown text: "
SummaryOriginating updateStatusLast updated
System may be unresponsive after restart if ArcaBit antivirus software installed
Devices with ArcaBit antivirus software installed may become unresponsive upon restart.

See details >		April 09, 2019
KB4493446		Mitigated
May 08, 2019
03:29 PM PT
System may be unresponsive after restart if Avira antivirus software installed
Devices with Avira antivirus software installed may become unresponsive upon restart.

See details >		April 09, 2019
KB4493446		Mitigated
May 03, 2019
08:50 AM PT
Issue using PXE to start a device from WDS
There may be issues using the Preboot Execution Environment (PXE) to start a device from a Windows Deployment Services (WDS) server configured to use Variable Window Extension.

See details >		March 12, 2019
KB4489881		Mitigated
April 25, 2019
02:00 PM PT
System unresponsive after restart if Sophos Endpoint Protection installed
Devices with Sophos Endpoint Protection installed and managed by Sophos Central or Sophos Enterprise Console (SEC) may become unresponsive upon restart.

See details >		April 09, 2019
KB4493446		Mitigated
April 25, 2019
02:00 PM PT
System may be unresponsive after restart if ArcaBit antivirus software installed
Devices with ArcaBit antivirus software installed may become unresponsive upon restart.

See details >		April 09, 2019
KB4493446		Mitigated
April 25, 2019
02:00 PM PT
Certain operations performed on a Cluster Shared Volume may fail
Certain operations, such as rename, performed on files or folders on a Cluster Shared Volume (CSV) may fail with the error, “STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)”.

See details >		January 08, 2019
KB4480963		Mitigated
April 25, 2019
02:00 PM PT
System may be unresponsive after restart with certain McAfee antivirus products
Devices with McAfee Endpoint Security Threat Prevention 10.x, Host Intrusion Prevention 8.0, or VirusScan Enterprise 8.8 may be slow or unresponsive at startup.

See details >		April 09, 2019
KB4493446		Mitigated
April 18, 2019
05:00 PM PT
Devices may not respond at login or Welcome screen if running certain Avast software
Devices running Avast for Business, Avast CloudCare, and AVG Business Edition antivirus software may become unresponsive after restart.

See details >		April 09, 2019
KB4493446		Resolved
April 25, 2019
02:00 PM PT
+ -
DetailsOriginating updateStatusHistory
System may be unresponsive after restart if ArcaBit antivirus software installed
Microsoft and ArcaBit have identified an issue on devices with ArcaBit antivirus software installed that may cause the system to become unresponsive upon restart after installing KB4493446.

Microsoft has temporarily blocked devices from receiving this update if ArcaBit antivirus software is installed.

Affected platforms:
  • Client: Windows 8.1; Windows 7 SP1
  • Server: Windows Server 2012 R2; Windows Server 2008 R2 SP1
Workaround: ArcaBit has released an update to address this issue. For more information, see the Arcabit support article.

Back to top		April 09, 2019
KB4493446		Mitigated
Last updated:
May 08, 2019
03:29 PM PT

Opened:
April 09, 2019
10:00 AM PT
System may be unresponsive after restart if Avira antivirus software installed
Microsoft and Avira have identified an issue on devices with Avira antivirus software installed that may cause the system to become unresponsive upon restart after installing KB4493446.

Microsoft has temporarily blocked devices from receiving this update if Avira antivirus software is installed.

Affected platforms: 
  • Client: Windows 8.1; Windows 7 SP1 
  • Server: Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2 
Next steps: Avira has released an automatic update to address this issue. Guidance for Avira customers can be found in the Avira support article.

Back to top		April 09, 2019
KB4493446		Mitigated
Last updated:
May 03, 2019
08:50 AM PT

Opened:
April 09, 2019
10:00 AM PT
System unresponsive after restart if Sophos Endpoint Protection installed
Microsoft and Sophos have identified an issue on devices with Sophos Endpoint Protection installed and managed by either Sophos Central or Sophos Enterprise Console (SEC) that may cause the system to become unresponsive upon restart after installing KB4493446.

Microsoft has temporarily blocked devices from receiving this update if the Sophos Endpoint is installed until a solution is available.

Affected platforms: 
  • Client: Windows 8.1; Windows 7 SP1
  • Server: Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Guidance for Sophos Endpoint and Sophos Enterprise Console customers can be found in the Sophos support article.

Back to top		April 09, 2019
KB4493446		Mitigated
Last updated:
April 25, 2019
02:00 PM PT

Opened:
April 09, 2019
10:00 AM PT
System may be unresponsive after restart if ArcaBit antivirus software installed
Microsoft and ArcaBit have identified an issue on devices with ArcaBit antivirus software installed that may cause the system to become unresponsive upon restart after installing KB4493446.

Microsoft has temporarily blocked devices from receiving this update if ArcaBit antivirus software is installed.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server 2012 R2; Windows Server 2008 R2 SP1
Workaround: ArcaBit has released an update to address this issue. For more information, see the Arcabit support article.

Back to top		April 09, 2019
KB4493446		Mitigated
Last updated:
April 25, 2019
02:00 PM PT

Opened:
April 09, 2019
10:00 AM PT
System may be unresponsive after restart with certain McAfee antivirus products
Microsoft and McAfee have identified an issue on devices with McAfee Endpoint Security (ENS) Threat Prevention 10.x or McAfee Host Intrusion Prevention (Host IPS) 8.0 or McAfee VirusScan Enterprise (VSE) 8.8 installed. It may cause the system to have slow startup or become unresponsive at restart after installing this update. 

Affected platforms:
  • Client:  Windows 8.1; Windows 7 SP1
  • Server:  Windows Server 2012 R2; Windows Server 2008 R2 SP1
Workaround: Guidance for McAfee customers can be found in the following McAfee support articles:  
Next steps: We are presently investigating this issue with McAfee. We will provide an update once we have more information. 

Back to top		April 09, 2019
KB4493446		Mitigated
Last updated:
April 18, 2019
05:00 PM PT

Opened:
April 09, 2019
10:00 AM PT
Devices may not respond at login or Welcome screen if running certain Avast software
Microsoft and Avast have identified an issue on devices running Avast for Business, Avast CloudCare, and AVG Business Edition antivirus software after you install KB4493446 and restart. Devices may become unresponsive at the login or Welcome screen. Additionally, you may be unable to log in or log in after an extended period of time.

Affected platforms: 
  • Client: Windows 8.1; Windows 7 SP1 
  • Server: Windows Server 2012 R2; Windows Server 2008 R2 SP1 
Resolution: Avast has released emergency updates to address this issue. For more information and AV update schedule, see the Avast support KB article.

Back to top		April 09, 2019
KB4493446		Resolved
Resolved:
April 25, 2019
02:00 PM PT

Opened:
April 09, 2019
10:00 AM PT