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Merge pull request #3755 from MicrosoftDocs/v-smandalika-vl-rlb-4457208
Update-bl-rcvy-lpbrk-4457208
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@ -21,18 +21,14 @@ Sometimes, following a crash, you might be unable to successfully boot into your
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If you've entered the correct BitLocker recovery key multiple times, and are still unable to continue past the initial recovery screen, follow these steps to break out of the loop.
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If you've entered the correct BitLocker recovery key multiple times, and are still unable to continue past the initial recovery screen, follow these steps to break out of the loop.
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> [!NOTE]
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> [!NOTE]
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> Only try these steps after you have restarted your device at least once.
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> Try these steps only after you have restarted your device at least once.
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1. On the initial recovery screen, don't enter your recovery key. Instead, select **Skip this drive**.
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1. On the initial recovery screen, don't enter your recovery key, instead, select **Skip this drive**.
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1. On the next screen, select **Troubleshoot**.
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2. Navigate to **Troubleshoot** > **Advanced options**, and select **Command prompt**.
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1. On the Troubleshoot screen, select **Advanced options**.
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3. From the WinRE command prompt, manually unlock your drive: `manage-bde.exe -unlock C: -rp <recovery password>`
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1. On the Advanced options screen, select **Command prompt**.
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4. Suspend operating system drive protection: `manage-bde.exe -protectors -disable C:`
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1. From the WinRE command prompt, manually unlock your drive: `manage-bde.exe -unlock C: -rp <recovery password>`
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5. Once the last command is run, you can exit the command prompt and continue to boot into your operating system.
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1. Suspend operating system drive protection: `manage-bde.exe -protectors -disable C:`
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1. Once the last command is run, you can safely exit the command prompt and continue to boot into your operating system
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