mirror of
https://github.com/MicrosoftDocs/windows-itpro-docs.git
synced 2025-06-17 19:33:37 +00:00
add troubleshoot server section
This commit is contained in:
Binary file not shown.
After Width: | Height: | Size: 19 KiB |
@ -265,6 +265,23 @@ If the verification fails and your environment is using a proxy to connect to th
|
||||
|
||||

|
||||
|
||||
|
||||
## Troubleshoot onboarding issues on a server
|
||||
If you encounter issues while onboarding a server, go through the following verification steps to address possible issues.
|
||||
|
||||
- Ensure that you have followed the guidance in the topic [Configure server endpoints](configure-server-endpoints-windows-defender-advanced-threat-protection.md) and have you've configured the necessary server endpoint proxy and Internet connectivity settings.
|
||||
|
||||
- Check that there is a Windows Defender Advanced Threat Protection Service running in the **Processes** tab in **Task Manager**. For example:
|
||||
|
||||

|
||||
|
||||
- In **Event Viewer**, check **Event Viewer** > **Applications and Services Logs** > **Operation Manager** to see if there are any errors.
|
||||
|
||||
- Check if the **Microsoft Monitoring Agent** is running on the server.
|
||||
- Check to see that machines are reflected in the **Machines list** in the portal.
|
||||
|
||||
- [Run a detection test](run-detection-test-windows-defender-advanced-threat-protection.md) on the server.
|
||||
|
||||
## Licensing requirements
|
||||
Windows Defender Advanced Threat Protection requires one of the following Microsoft Volume Licensing offers:
|
||||
|
||||
|
Reference in New Issue
Block a user