From 6b04e038dd51363eaa8222a9cc2f52d7fd2c20c4 Mon Sep 17 00:00:00 2001 From: Trudy Hakala Date: Tue, 6 Jun 2017 08:51:15 -0700 Subject: [PATCH 1/9] adding topic --- .../notifications-microsoft-store-business.md | 26 +++++++++++++++++++ 1 file changed, 26 insertions(+) create mode 100644 store-for-business/notifications-microsoft-store-business.md diff --git a/store-for-business/notifications-microsoft-store-business.md b/store-for-business/notifications-microsoft-store-business.md new file mode 100644 index 0000000000..560b540d5c --- /dev/null +++ b/store-for-business/notifications-microsoft-store-business.md @@ -0,0 +1,26 @@ +--- +title: Notifications in Microsoft Store for Business and Education (Windows 10) +description: Notifications alert you to issues or outages with Micrososft Store for Business and Education. +keywords: notifications, alerts +ms.assetid: +ms.prod: w10 +ms.mktglfcycl: manage +ms.sitesec: library +ms.pagetype: store +author: TrudyHa +localizationpriority: high +--- + +# Notification in Microsoft Store for Business and Education + + +**Applies to** + +- Windows 10 +- Windows 10 Mobile + +Microsoft Store for Business and Microsoft Store for Education use a set of notifications to alert admins if there is an issue or outage with Microsoft Store. + +## Notifications + + From 0a2029fbceb546444883eae4649013fd90f2a6bf Mon Sep 17 00:00:00 2001 From: Trudy Hakala Date: Tue, 6 Jun 2017 12:49:44 -0700 Subject: [PATCH 2/9] add file --- .../notifications-microsoft-store-business.md | 13 ++++++++++--- 1 file changed, 10 insertions(+), 3 deletions(-) diff --git a/store-for-business/notifications-microsoft-store-business.md b/store-for-business/notifications-microsoft-store-business.md index 560b540d5c..665235b329 100644 --- a/store-for-business/notifications-microsoft-store-business.md +++ b/store-for-business/notifications-microsoft-store-business.md @@ -11,7 +11,7 @@ author: TrudyHa localizationpriority: high --- -# Notification in Microsoft Store for Business and Education +# Notifications in Microsoft Store for Business and Education **Applies to** @@ -21,6 +21,13 @@ localizationpriority: high Microsoft Store for Business and Microsoft Store for Education use a set of notifications to alert admins if there is an issue or outage with Microsoft Store. -## Notifications - +## Notifications for admins +| Store area | Notification message | Customer impact | +| ---------- | -------------------- | --------------- | +| General | We’re on it. Something happened on our end with the Store. Waiting a bit might help. | Unable to sign in, or AAD down. | +| Manage | We’re on it. Something happened on our end with management for apps and software. We’re working to fix the problem. | TBD. | +| Shop | We’re on it. Something happened on our end with purchasing. We’re working to fix the problem. | Unable to sign in, or AAD down. | +| Private store | We’re on it. Something happened on our end with your organization’s private store. People in your organization can’t download apps right now. We’re working to fix the problem. | People in your organization can't claim items from your private store. | +| Acquistion and Licensing (can we call this purchasing?) | We’re on it. People in your org might not be able to install or use certain apps. We’re working to fix the problem. | How different than Shop msg? | +| Partner | We’re on it. Something happened on our end with Find a Partner. We’re working to fix the problem. | You won't be able to search for a partner. | \ No newline at end of file From 0c9adaaca0681d74da15e2381014daf11095f5c6 Mon Sep 17 00:00:00 2001 From: Trudy Hakala Date: Tue, 6 Jun 2017 13:03:40 -0700 Subject: [PATCH 3/9] updates --- .../notifications-microsoft-store-business.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/store-for-business/notifications-microsoft-store-business.md b/store-for-business/notifications-microsoft-store-business.md index 665235b329..5f9282825c 100644 --- a/store-for-business/notifications-microsoft-store-business.md +++ b/store-for-business/notifications-microsoft-store-business.md @@ -26,8 +26,8 @@ Microsoft Store for Business and Microsoft Store for Education use a set of noti | Store area | Notification message | Customer impact | | ---------- | -------------------- | --------------- | | General | We’re on it. Something happened on our end with the Store. Waiting a bit might help. | Unable to sign in, or AAD down. | -| Manage | We’re on it. Something happened on our end with management for apps and software. We’re working to fix the problem. | TBD. | -| Shop | We’re on it. Something happened on our end with purchasing. We’re working to fix the problem. | Unable to sign in, or AAD down. | +| Manage | We’re on it. Something happened on our end with management for apps and software. We’re working to fix the problem. | Unable to manage inventory, including viewing inventory, distributing apps, assigning licenses, or viewing and managing order history. | +| Shop | We’re on it. Something happened on our end with purchasing. We’re working to fix the problem. | Shop is unavailable. You can't purchase new, or additional licenses. | | Private store | We’re on it. Something happened on our end with your organization’s private store. People in your organization can’t download apps right now. We’re working to fix the problem. | People in your organization can't claim items from your private store. | | Acquistion and Licensing (can we call this purchasing?) | We’re on it. People in your org might not be able to install or use certain apps. We’re working to fix the problem. | How different than Shop msg? | -| Partner | We’re on it. Something happened on our end with Find a Partner. We’re working to fix the problem. | You won't be able to search for a partner. | \ No newline at end of file +| Partner | We’re on it. Something happened on our end with Find a Partner. We’re working to fix the problem. | You won't be able to search for a partner. | \ No newline at end of file From ddee079a37971bb4f15b0c804a484ed5fb078a05 Mon Sep 17 00:00:00 2001 From: Trudy Hakala Date: Wed, 7 Jun 2017 10:46:15 -0700 Subject: [PATCH 4/9] updates from review --- .../notifications-microsoft-store-business.md | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/store-for-business/notifications-microsoft-store-business.md b/store-for-business/notifications-microsoft-store-business.md index 5f9282825c..f48020e6da 100644 --- a/store-for-business/notifications-microsoft-store-business.md +++ b/store-for-business/notifications-microsoft-store-business.md @@ -25,9 +25,9 @@ Microsoft Store for Business and Microsoft Store for Education use a set of noti | Store area | Notification message | Customer impact | | ---------- | -------------------- | --------------- | -| General | We’re on it. Something happened on our end with the Store. Waiting a bit might help. | Unable to sign in, or AAD down. | -| Manage | We’re on it. Something happened on our end with management for apps and software. We’re working to fix the problem. | Unable to manage inventory, including viewing inventory, distributing apps, assigning licenses, or viewing and managing order history. | +| General | We’re on it. Something happened on our end with the Store. Waiting a bit might help. | You might be unable to sign in, or intermittent Azure AD outage. | +| Manage | We’re on it. Something happened on our end with management for apps and software. We’re working to fix the problem. | You might be unable to manage inventory, including viewing inventory, distributing apps, assigning licenses, or viewing and managing order history. | | Shop | We’re on it. Something happened on our end with purchasing. We’re working to fix the problem. | Shop is unavailable. You can't purchase new, or additional licenses. | -| Private store | We’re on it. Something happened on our end with your organization’s private store. People in your organization can’t download apps right now. We’re working to fix the problem. | People in your organization can't claim items from your private store. | -| Acquistion and Licensing (can we call this purchasing?) | We’re on it. People in your org might not be able to install or use certain apps. We’re working to fix the problem. | How different than Shop msg? | +| Private store | We’re on it. Something happened on our end with your organization’s private store. People in your organization can’t download apps right now. We’re working to fix the problem. | People in your organization might not be able to view the private store, or get apps. | +| Acquistion and licensing | We’re on it. People in your org might not be able to install or use certain apps. We’re working to fix the problem. | People in your org might not be able to claim a license from your private store. | | Partner | We’re on it. Something happened on our end with Find a Partner. We’re working to fix the problem. | You won't be able to search for a partner. | \ No newline at end of file From 01e851bd76254eb122adfc7ce3113b8cd069184f Mon Sep 17 00:00:00 2001 From: Trudy Hakala Date: Mon, 12 Jun 2017 10:30:04 -0700 Subject: [PATCH 5/9] updates --- store-for-business/add-profile-to-devices.md | 81 +++++++++++++++++++ .../notifications-microsoft-store-business.md | 6 +- 2 files changed, 84 insertions(+), 3 deletions(-) create mode 100644 store-for-business/add-profile-to-devices.md diff --git a/store-for-business/add-profile-to-devices.md b/store-for-business/add-profile-to-devices.md new file mode 100644 index 0000000000..7ced700353 --- /dev/null +++ b/store-for-business/add-profile-to-devices.md @@ -0,0 +1,81 @@ +--- +title: Add profile to manage Windows installation on devices (Windows 10) +description: Add an AutoPilot profile to devices. AutoPilot profiles control what is included in Windows set up experience for your employees. +ms.prod: w10 +ms.mktglfcycl: manage +ms.sitesec: library +ms.pagetype: store +author: TrudyHa +localizationpriority: high +--- + +# Add Windows AutoPilot deployment profile to devices + +**Applies to** + +- Windows 10 +- Windows 10 Mobile + +## What is AutoPilot +Windows AutoPilot simplifies device set up for IT Admins. You create and apply an AutoPilot profile to your devices. When people in your organization run the out-of-box experience on the device, it installs and configures Windows based on the profile you applied to the device. + +Windows AutoPilot deployment program sets these items: +- Skips setup for Cortana, OneDrive, and OEM registration +- Automatically sets up work or school accounts + +You can decide whether or not to set these items: +- Skip privacy settings +- Disable local admin account creation on the device + +### AutoPilot requirements +Verify this list ... +- Devices pre-installed with Windows 10 Pro Creators Update (version 1703 or later) +- The devices must have access to the internet. When the device can’t connect, it shows the default Windows out-of-box experience (OOBE) screens. +- Enrolling the device into an MDM requires Azure Active Directory Premium. + +For more information, see [Overview of Windows AutoPilot](https://review.docs.microsoft.com/en-us/windows/deployment/windows-10-auto-pilot?branch=dh-autopilot11975619). + +## AutoPilot in Microsoft Store for Business and Education +You can manage new devices in Microsoft Store. Devices need to meet these requirements: +- Windows 10 (version ... which???) +- Specific hardware vendor??? +- New devices that have not been through Windows out-of-box experience. + +You can create and apply AutoPilot profiles to these devices. The overall process looks like this. + +![Block diagram with main steps for using AutoPilot in Microsoft Store for Business: upload device list; group devices (this step is optional); add profile; and apply profile.](images/autopilot-process.png) + +Figure 1 - AutoPilot process + +## Add devices +To manage devices through Microsoft Store for Business and Education, you'll need a csv file that contains specific information about the devices. You should be able to get this from the supplier or store where you purchased the devices. + +The device information file needs to be in this format: + +| Column | Data | +| --------- | ---- | +| column A | data type 1| +| column B | data type 2| +| column C | data type 3| + +**Upload device list** +1. Sign in to [Microsoft Store for Business](http://businessstore.microsoft.com) or [Store for Education](https://educationstore.microsoft.com). +2. Click **Manage**, and then click **Devices**. +3. + +## Group devices +Info on creating groups. + +Why would you use them? + +**Create device groups** + +## Add profile +Info on adding profiles -- need to create one to start; can have multiple; can edit later + +TODO: include info in this topic on managing profiles, making changes, and which devices those changes are applied to -- or -- have a separate topic on managing AutoPilot profiles + +**Add AutoPilot profile** + +## Apply profile +Info on selecting devices by group or individually to apply profile \ No newline at end of file diff --git a/store-for-business/notifications-microsoft-store-business.md b/store-for-business/notifications-microsoft-store-business.md index f48020e6da..cb657a21ef 100644 --- a/store-for-business/notifications-microsoft-store-business.md +++ b/store-for-business/notifications-microsoft-store-business.md @@ -25,9 +25,9 @@ Microsoft Store for Business and Microsoft Store for Education use a set of noti | Store area | Notification message | Customer impact | | ---------- | -------------------- | --------------- | -| General | We’re on it. Something happened on our end with the Store. Waiting a bit might help. | You might be unable to sign in, or intermittent Azure AD outage. | +| General | We’re on it. Something happened on our end with the Store. Waiting a bit might help. | You might be unable to sign in. There might be an intermittent Azure AD outage. | | Manage | We’re on it. Something happened on our end with management for apps and software. We’re working to fix the problem. | You might be unable to manage inventory, including viewing inventory, distributing apps, assigning licenses, or viewing and managing order history. | -| Shop | We’re on it. Something happened on our end with purchasing. We’re working to fix the problem. | Shop is unavailable. You can't purchase new, or additional licenses. | +| Shop | We’re on it. Something happened on our end with purchasing. We’re working to fix the problem. | Shop might not be available. You might not be able to purchase new, or additional licenses. | | Private store | We’re on it. Something happened on our end with your organization’s private store. People in your organization can’t download apps right now. We’re working to fix the problem. | People in your organization might not be able to view the private store, or get apps. | | Acquistion and licensing | We’re on it. People in your org might not be able to install or use certain apps. We’re working to fix the problem. | People in your org might not be able to claim a license from your private store. | -| Partner | We’re on it. Something happened on our end with Find a Partner. We’re working to fix the problem. | You won't be able to search for a partner. | \ No newline at end of file +| Partner | We’re on it. Something happened on our end with Find a Partner. We’re working to fix the problem. | You might not be able to search for a partner. | \ No newline at end of file From fd5ad665151bde77b3c6d84bb552df68dc418d6b Mon Sep 17 00:00:00 2001 From: Trudy Hakala Date: Tue, 13 Jun 2017 08:56:03 -0700 Subject: [PATCH 6/9] removing file --- store-for-business/add-profile-to-devices.md | 81 -------------------- 1 file changed, 81 deletions(-) delete mode 100644 store-for-business/add-profile-to-devices.md diff --git a/store-for-business/add-profile-to-devices.md b/store-for-business/add-profile-to-devices.md deleted file mode 100644 index 7ced700353..0000000000 --- a/store-for-business/add-profile-to-devices.md +++ /dev/null @@ -1,81 +0,0 @@ ---- -title: Add profile to manage Windows installation on devices (Windows 10) -description: Add an AutoPilot profile to devices. AutoPilot profiles control what is included in Windows set up experience for your employees. -ms.prod: w10 -ms.mktglfcycl: manage -ms.sitesec: library -ms.pagetype: store -author: TrudyHa -localizationpriority: high ---- - -# Add Windows AutoPilot deployment profile to devices - -**Applies to** - -- Windows 10 -- Windows 10 Mobile - -## What is AutoPilot -Windows AutoPilot simplifies device set up for IT Admins. You create and apply an AutoPilot profile to your devices. When people in your organization run the out-of-box experience on the device, it installs and configures Windows based on the profile you applied to the device. - -Windows AutoPilot deployment program sets these items: -- Skips setup for Cortana, OneDrive, and OEM registration -- Automatically sets up work or school accounts - -You can decide whether or not to set these items: -- Skip privacy settings -- Disable local admin account creation on the device - -### AutoPilot requirements -Verify this list ... -- Devices pre-installed with Windows 10 Pro Creators Update (version 1703 or later) -- The devices must have access to the internet. When the device can’t connect, it shows the default Windows out-of-box experience (OOBE) screens. -- Enrolling the device into an MDM requires Azure Active Directory Premium. - -For more information, see [Overview of Windows AutoPilot](https://review.docs.microsoft.com/en-us/windows/deployment/windows-10-auto-pilot?branch=dh-autopilot11975619). - -## AutoPilot in Microsoft Store for Business and Education -You can manage new devices in Microsoft Store. Devices need to meet these requirements: -- Windows 10 (version ... which???) -- Specific hardware vendor??? -- New devices that have not been through Windows out-of-box experience. - -You can create and apply AutoPilot profiles to these devices. The overall process looks like this. - -![Block diagram with main steps for using AutoPilot in Microsoft Store for Business: upload device list; group devices (this step is optional); add profile; and apply profile.](images/autopilot-process.png) - -Figure 1 - AutoPilot process - -## Add devices -To manage devices through Microsoft Store for Business and Education, you'll need a csv file that contains specific information about the devices. You should be able to get this from the supplier or store where you purchased the devices. - -The device information file needs to be in this format: - -| Column | Data | -| --------- | ---- | -| column A | data type 1| -| column B | data type 2| -| column C | data type 3| - -**Upload device list** -1. Sign in to [Microsoft Store for Business](http://businessstore.microsoft.com) or [Store for Education](https://educationstore.microsoft.com). -2. Click **Manage**, and then click **Devices**. -3. - -## Group devices -Info on creating groups. - -Why would you use them? - -**Create device groups** - -## Add profile -Info on adding profiles -- need to create one to start; can have multiple; can edit later - -TODO: include info in this topic on managing profiles, making changes, and which devices those changes are applied to -- or -- have a separate topic on managing AutoPilot profiles - -**Add AutoPilot profile** - -## Apply profile -Info on selecting devices by group or individually to apply profile \ No newline at end of file From 0f94759eac421fd3e0a2ba59cdd981db94ab2306 Mon Sep 17 00:00:00 2001 From: Trudy Hakala Date: Wed, 14 Jun 2017 10:21:54 -0700 Subject: [PATCH 7/9] adding file to toc --- store-for-business/education/TOC.md | 1 + 1 file changed, 1 insertion(+) diff --git a/store-for-business/education/TOC.md b/store-for-business/education/TOC.md index 2e4ef3a73c..0d7c5cb939 100644 --- a/store-for-business/education/TOC.md +++ b/store-for-business/education/TOC.md @@ -32,4 +32,5 @@ ### [Update Microsoft Store for Business and Microsoft Store for Education account settings](/microsoft-store/update-windows-store-for-business-account-settings?toc=/microsoft-store/education/toc.json) ### [Manage user accounts in Microsoft Store for Business and Education](/microsoft-store/manage-users-and-groups-windows-store-for-business?toc=/microsoft-store/education/toc.json) ## [Troubleshoot Microsoft Store for Business](/microsoft-store/troubleshoot-windows-store-for-business?toc=/microsoft-store/education/toc.json) +## [Notifications in Microsoft Store for Business and Education](notifications-microsoft-store-business.md) From 1465835c399ee2f02d9cb4cd35363339d22cbe45 Mon Sep 17 00:00:00 2001 From: Trudy Hakala Date: Wed, 14 Jun 2017 10:22:30 -0700 Subject: [PATCH 8/9] adding notification topic to toc --- store-for-business/TOC.md | 1 + 1 file changed, 1 insertion(+) diff --git a/store-for-business/TOC.md b/store-for-business/TOC.md index ba2c1b8c8a..514ff6cfea 100644 --- a/store-for-business/TOC.md +++ b/store-for-business/TOC.md @@ -27,4 +27,5 @@ ### [Update Microsoft Store for Business and Microsoft Store for Education account settings](update-windows-store-for-business-account-settings.md) ### [Manage user accounts in Microsoft Store for Business and Education](manage-users-and-groups-windows-store-for-business.md) ## [Troubleshoot Microsoft Store for Business](troubleshoot-windows-store-for-business.md) +## [Notifications in Microsoft Store for Business and Education](notifications-microsoft-store-business.md) From b79b3326cae10eb0521adb512d163af14d97aef1 Mon Sep 17 00:00:00 2001 From: Trudy Hakala Date: Wed, 14 Jun 2017 11:02:30 -0700 Subject: [PATCH 9/9] fixing toc reference --- store-for-business/education/TOC.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/store-for-business/education/TOC.md b/store-for-business/education/TOC.md index 0d7c5cb939..1c2ebc03b3 100644 --- a/store-for-business/education/TOC.md +++ b/store-for-business/education/TOC.md @@ -32,5 +32,5 @@ ### [Update Microsoft Store for Business and Microsoft Store for Education account settings](/microsoft-store/update-windows-store-for-business-account-settings?toc=/microsoft-store/education/toc.json) ### [Manage user accounts in Microsoft Store for Business and Education](/microsoft-store/manage-users-and-groups-windows-store-for-business?toc=/microsoft-store/education/toc.json) ## [Troubleshoot Microsoft Store for Business](/microsoft-store/troubleshoot-windows-store-for-business?toc=/microsoft-store/education/toc.json) -## [Notifications in Microsoft Store for Business and Education](notifications-microsoft-store-business.md) +## [Notifications in Microsoft Store for Business and Education](/microsoft-store/notifications-microsoft-store-business?toc=/microsoft-store/education/toc.json)