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get-itips
2019-05-30 09:47:54 -03:00
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windows/deployment/update/windows-update-errors.md
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@ -4,9 +4,9 @@ description: Learn about some common issues you might experience with Windows Up
ms.prod: w10
ms.mktglfcycl:
ms.sitesec: library
author: kaushika-msft
author: lomayor
ms.localizationpriority: medium
ms.author: elizapo
ms.author: lomayor
ms.date: 09/18/2018
ms.topic: article
---
@ -33,4 +33,4 @@ The following table provides information about common errors you might run into
|0x8024000B|WU_E_CALL_CANCELLED|Operation was cancelled.|This indicates that the operation was cancelled by the user/service. You may also encounter this error when we are unable to filter the results. Run the [Decline Superseded PowerShell script](https://gallery.technet.microsoft.com/scriptcenter/Cleanup-WSUS-server-4424c9d6) to allow the filtering process to complete.|
|0x8024000E|WU_E_XML_INVALID|Windows Update Agent found invalid information in the update's XML data.|Certain drivers contain additional metadata information in the update.xml, which could lead Orchestrator to understand it as invalid data. Ensure that you have the latest Windows Update Agent installed on the machine. |
|0x8024D009|WU_E_SETUP_SKIP_UPDATE|An update to the Windows Update Agent was skipped due to a directive in the wuident.cab file.|You may encounter this error when WSUS is not sending the Self-update to the clients.<br><br>Review [KB920659](https://support.microsoft.com/help/920659/the-microsoft-windows-server-update-services-wsus-selfupdate-service-d) for instructions to resolve the issue.|
|0x80244007|WU_E_PT_SOAPCLIENT_SOAPFAULT|SOAP client failed because there was a SOAP fault for reasons of WU_E_PT_SOAP_* error codes.|This issue occurs because Windows cannot renew the cookies for Windows Update. <br><br>Review [KB2883975](https://support.microsoft.com/help/2883975/0x80244007-error-when-windows-tries-to-scan-for-updates-on-a-wsus-serv) for instructions to resolve the issue.|
|0x80244007|WU_E_PT_SOAPCLIENT_SOAPFAULT|SOAP client failed because there was a SOAP fault for reasons of WU_E_PT_SOAP_* error codes.|This issue occurs because Windows cannot renew the cookies for Windows Update. <br><br>Review [KB2883975](https://support.microsoft.com/help/2883975/0x80244007-error-when-windows-tries-to-scan-for-updates-on-a-wsus-serv) for instructions to resolve the issue.|