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Add 2 new known issues to 1903
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text: "<div>This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.</div><br>
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<table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Last updated</td></tr>
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<tr><td><div id='517msg'></div><b>The dGPU may occasionally disappear from device manager on Surface Book 2 with dGPU</b><br>Some apps or games that needs to perform graphics intensive operations may close or fail to open on Surface Book 2 devices with Nvidia dGPU.<br><br><a href = '#517msgdesc'>See details ></a></td><td>OS Build 18362.145<br><br>May 29, 2019<br><a href ='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Acknowledged<br><a href = '' target='_blank'></a></td><td>July 12, 2019 <br>04:20 PM PT</td></tr>
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<tr><td><div id='534msg'></div><b>Initiating a Remote Desktop connection may result in black screen</b><br>When initiating a Remote Desktop connection to devices with some older GPU drivers, you may receive a black screen.<br><br><a href = '#534msgdesc'>See details ></a></td><td>OS Build 18362.145<br><br>May 29, 2019<br><a href ='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>July 12, 2019 <br>04:42 PM PT</td></tr>
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<tr><td><div id='476msg'></div><b>Windows Sandbox may fail to start with error code “0x80070002”</b><br>Windows Sandbox may fail to start with \"ERROR_FILE_NOT_FOUND (0x80070002)\" on devices in which the operating system language was changed between updates<br><br><a href = '#476msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 20, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>June 10, 2019 <br>06:06 PM PT</td></tr>
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<tr><td><div id='448msg'></div><b>Display brightness may not respond to adjustments</b><br>Microsoft and Intel have identified a driver compatibility issue on devices configured with certain Intel display drivers.<br><br><a href = '#448msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:47 PM PT</td></tr>
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<tr><td><div id='530msg'></div><b>Devices starting using PXE from a WDS or SCCM servers may fail to start</b><br>Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) may fail to start with error \"0xc0000001.\"<br><br><a href = '#530msgdesc'>See details ></a></td><td>OS Build 18362.175<br><br>June 11, 2019<br><a href ='https://support.microsoft.com/help/4503293' target='_blank'>KB4503293</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>July 10, 2019 <br>07:09 PM PT</td></tr>
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- type: markdown
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text: "
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<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='517msgdesc'></div><b>The dGPU may occasionally disappear from device manager on Surface Book 2 with dGPU</b><div>Microsoft has identified a compatibility issue on some Surface Book 2 devices configured with Nvidia discrete graphics processing unit (dGPU). After updating to Window 10, version 1903 (May 2019 Feature Update), some apps or games that needs to perform graphics intensive operations may close or fail to open.</div><div><br></div><div>To safeguard your update experience, we have applied a compatibility hold on Surface Book 2 devices with Nvidia dGPUs from being offered Windows 10, version 1903, until this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround:</strong> To mitigate the issue if you are already on Windows 10, version 1903, you can restart the device or select the <strong>Scan for hardware changes</strong> button in the <strong>Action </strong>menu or on the toolbar in Device Manager.</div><div><br></div><div><strong>Note</strong> We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until this issue has been resolved.</div><div><br></div><div><strong>Next steps: </strong>We are working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#517msg'>Back to top</a></td><td>OS Build 18362.145<br><br>May 29, 2019<br><a href ='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Acknowledged<br><a href = '' target='_blank'></a></td><td>Last updated:<br>July 12, 2019 <br>04:20 PM PT<br><br>Opened:<br>July 12, 2019 <br>04:20 PM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='534msgdesc'></div><b>Initiating a Remote Desktop connection may result in black screen</b><div>When initiating a Remote Desktop connection to devices with some older GPU drivers, you may receive a black screen. Any version of Windows may encounter this issue when initiating a Remote Desktop connection to a Windows 10, version 1903 device which is running an affected display driver, including the drivers for the Intel 4 series chipset integrated GPU (iGPU).</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li><li>Server: Windows Server, version 1903</li></ul><div></div><div><strong>Next steps: </strong>We are working on a resolution that will be made available in upcoming release.</div><br><a href ='#534msg'>Back to top</a></td><td>OS Build 18362.145<br><br>May 29, 2019<br><a href ='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>Last updated:<br>July 12, 2019 <br>04:42 PM PT<br><br>Opened:<br>July 12, 2019 <br>04:42 PM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='530msgdesc'></div><b>Devices starting using PXE from a WDS or SCCM servers may fail to start</b><div>Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) or System Center Configuration Manager (SCCM) may fail to start with the error \"Status: 0xc0000001, Info: A required device isn't connected or can't be accessed\" after installing <a href='https://support.microsoft.com/help/4503293' target='_blank'>KB4503293</a> on a WDS server.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Server: Windows Server 2008 SP2; Windows Server 2008 R2 SP1; Windows Server 2012; Windows Server 2012 R2; Windows Server 2016; Windows Server, version 1803; Windows Server 2019; Windows Server, version 1809; Windows Server, version 1903</li></ul><div></div><div><strong>Workaround: </strong></div><div>To mitigate this issue on an SCCM server:</div><ol><li>Verify Variable Window Extension is enabled.</li><li>Set the values of <strong>TFTP block size </strong>to <strong>4096</strong> and <strong>TFTP window size </strong>to <strong>1</strong>. For guidance on how to configure them<strong>, </strong>see <a href=\"https://docs.microsoft.com/en-us/sccm/osd/get-started/prepare-site-system-roles-for-operating-system-deployments#BKMK_RamDiskTFTP\" target=\"_blank\">Customize the RamDisk TFTP block and window sizes on PXE-enabled distribution points</a>.</li></ol><div><strong>Note </strong>Try the default values for <strong>TFTP block size </strong>and <strong>TFTP window size </strong>first but depending on your environment and overall settings, you may need to adjust them for your setup. You can also try the <strong>Enable a PXE responder without Windows Deployment Service</strong> setting. For more information on this setting, see <a href=\"https://docs.microsoft.com/en-us/sccm/core/servers/deploy/configure/install-and-configure-distribution-points#bkmk_config-pxe\" target=\"_blank\">Install and configure distribution points in Configuration Manager</a>.</div><div><br></div><div>To mitigate this issue on a WDS server without SCCM:</div><ol><li>In WDS TFTP settings, verify Variable Window Extension is enabled.</li><li>In the Boot Configuration Data (BCD) of the imported image, set RamDiskTFTPBlockSize to 1456.</li><li>In the BCD of the imported image, set RamDiskTFTPWindowSize to 4.</li></ol><div><strong>Note </strong>Try the default values for RamDiskTFTPBlockSize and RamDiskTFTPWindowSize first but depending on your environment and overall settings, you may need to adjust them for your setup.</div><div><br></div><div><strong>Next steps: </strong>We are working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#530msg'>Back to top</a></td><td>OS Build 18362.175<br><br>June 11, 2019<br><a href ='https://support.microsoft.com/help/4503293' target='_blank'>KB4503293</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>July 10, 2019 <br>07:09 PM PT<br><br>Opened:<br>July 10, 2019 <br>02:51 PM PT</td></tr>
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</table>
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