From 089ae7d759c89ac1c31bc6f325b6566efd6a9375 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Fri, 8 Mar 2019 10:29:13 -0800 Subject: [PATCH 01/34] Create surface-system-sku-reference --- devices/surface/surface-system-sku-reference | 57 ++++++++++++++++++++ 1 file changed, 57 insertions(+) create mode 100644 devices/surface/surface-system-sku-reference diff --git a/devices/surface/surface-system-sku-reference b/devices/surface/surface-system-sku-reference new file mode 100644 index 0000000000..cfd587e1ff --- /dev/null +++ b/devices/surface/surface-system-sku-reference @@ -0,0 +1,57 @@ +--- +title: Surface System SKU reference +description: This topic explains how to use the Surface Diagnostic Toolkit for Business. +ms.prod: w10 +ms.mktglfcycl: manage +ms.sitesec: library +author: coveminer +ms.author: v-jokai +ms.topic: article +ms.date: 03/08/2019 +--- +# System SKU Reference +This document provides a reference of System SKU names that you can use to quickly determine the machine state of a specific device using PowerShell, WMI, + +System SKU is a variable (along with System Model and others) stored in System Management BIOS (SMBIOS) tables in the UEFI layer of Surface devices. Use the System SKU name whenever you need to differentiate between devices with the same System Model name, such as Surface Pro and Surface Pro with LTE Advanced. + +| **Device** | **System Model** | **System SKU** | +| ------------------------------------------------------------ | ---------------- | -------------------------------- | +| Surface 3 WiFI | Surface 3 | Surface_3 | +| Surface 3 LTE AT&T | Surface 3 | Surface_3_US1 | +| Surface 3 LTE Verizon | Surface 3 | Surface_3_US2 | +| Surface 3 LTE North America | Surface 3 | Surface_3_NAG | +| Surface 3 LTE Outside of North America and T-Mobile In Japan | Surface 3 | Surface_3_ROW | +| Surface Pro | Surface Pro | Surface_Pro_1796 | +| Surface Pro with LTE Advanced | Surface Pro | Surface_Pro_1807 | +| Surface Book 2 13inch | Surface Book 2 | Surface_Book_1832 | +| Surface Book 2 15inch | Surface Book 2 | Surface_Book_1793 | +| Surface Go Consumer | Surface Go | Surface_Go_1824_Consumer | +| Surface Go Commercial | Surface Go | Surface_Go_1824_Commercial | +| Surface Pro 6 Consumer | Surface Pro 6 | Surface_Pro_6_1796_Consumer | +| Surface Pro 6 Commercial | Surface Pro 6 | Surface_Pro_6_1796_Commercial | +| Surface Laptop 2 Consumer | Surface Laptop 2 | Surface_Laptop_2_1769_Consumer | +| Surface Laptop 2 Commercial | Surface Laptop 2 | Surface_Laptop_2_1769_Commercial | + +## Examples + +**PowerShell** + Use the following PowerShell command to pull System SKU: + + gwmi -namespace root\wmi -class MS_SystemInformation | select SystemSKU + +**System Information** +You can also find the System SKU and System Model for a device in System Information. +Click **Start** > **MSInfo32**. + +One example of how you could use this in Microsoft Deployment Toolkit (MDT) or System Center Configuration Manager is part of a Task Sequence WMI Condition. For example: + +**Task Sequence WMI Condition** + + - WMI Namespace – Root\WMI + - WQL Query – SELECT * FROM MS_SystemInformation WHERE SystemSKU = "Surface_Pro_1796" + + + + + + From 1f018bc34fca88edb5d66853b8bfb2dbbe1b9777 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Fri, 8 Mar 2019 10:37:02 -0800 Subject: [PATCH 02/34] Rename surface-system-sku-reference to surface-system-sku-reference.md --- ...rface-system-sku-reference => surface-system-sku-reference.md} | 0 1 file changed, 0 insertions(+), 0 deletions(-) rename devices/surface/{surface-system-sku-reference => surface-system-sku-reference.md} (100%) diff --git a/devices/surface/surface-system-sku-reference b/devices/surface/surface-system-sku-reference.md similarity index 100% rename from devices/surface/surface-system-sku-reference rename to devices/surface/surface-system-sku-reference.md From 0b3db62aa91a16362d1164f923a791e41f6a1a3d Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Fri, 8 Mar 2019 10:38:54 -0800 Subject: [PATCH 03/34] Update surface-system-sku-reference.md --- devices/surface/surface-system-sku-reference.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/devices/surface/surface-system-sku-reference.md b/devices/surface/surface-system-sku-reference.md index cfd587e1ff..3eae1b37d3 100644 --- a/devices/surface/surface-system-sku-reference.md +++ b/devices/surface/surface-system-sku-reference.md @@ -1,6 +1,6 @@ --- title: Surface System SKU reference -description: This topic explains how to use the Surface Diagnostic Toolkit for Business. +description: This topic provides a reference of System SKU names that you can use to quickly determine the machine state of a specific device. ms.prod: w10 ms.mktglfcycl: manage ms.sitesec: library @@ -10,7 +10,7 @@ ms.topic: article ms.date: 03/08/2019 --- # System SKU Reference -This document provides a reference of System SKU names that you can use to quickly determine the machine state of a specific device using PowerShell, WMI, +This document provides a reference of System SKU names that you can use to quickly determine the machine state of a specific device using PowerShell, WMI, and related tools. System SKU is a variable (along with System Model and others) stored in System Management BIOS (SMBIOS) tables in the UEFI layer of Surface devices. Use the System SKU name whenever you need to differentiate between devices with the same System Model name, such as Surface Pro and Surface Pro with LTE Advanced. From dcffb889ad0fea037d36b12203e30200a7f9fc36 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Fri, 8 Mar 2019 10:39:22 -0800 Subject: [PATCH 04/34] Update surface-system-sku-reference.md --- devices/surface/surface-system-sku-reference.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface/surface-system-sku-reference.md b/devices/surface/surface-system-sku-reference.md index 3eae1b37d3..95e42ceb79 100644 --- a/devices/surface/surface-system-sku-reference.md +++ b/devices/surface/surface-system-sku-reference.md @@ -9,7 +9,7 @@ ms.author: v-jokai ms.topic: article ms.date: 03/08/2019 --- -# System SKU Reference +# Surface System SKU Reference This document provides a reference of System SKU names that you can use to quickly determine the machine state of a specific device using PowerShell, WMI, and related tools. System SKU is a variable (along with System Model and others) stored in System Management BIOS (SMBIOS) tables in the UEFI layer of Surface devices. Use the System SKU name whenever you need to differentiate between devices with the same System Model name, such as Surface Pro and Surface Pro with LTE Advanced. From 9de1b40a4e447afbd6c66346c440668d11989f7c Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Fri, 8 Mar 2019 11:02:28 -0800 Subject: [PATCH 05/34] Update surface-system-sku-reference.md --- devices/surface/surface-system-sku-reference.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface/surface-system-sku-reference.md b/devices/surface/surface-system-sku-reference.md index 95e42ceb79..53be5900e4 100644 --- a/devices/surface/surface-system-sku-reference.md +++ b/devices/surface/surface-system-sku-reference.md @@ -10,7 +10,7 @@ ms.topic: article ms.date: 03/08/2019 --- # Surface System SKU Reference -This document provides a reference of System SKU names that you can use to quickly determine the machine state of a specific device using PowerShell, WMI, and related tools. +This document provides a reference of System SKU names that you can use to quickly determine the machine state of a specific device using PowerShell, WMI, or related tools. System SKU is a variable (along with System Model and others) stored in System Management BIOS (SMBIOS) tables in the UEFI layer of Surface devices. Use the System SKU name whenever you need to differentiate between devices with the same System Model name, such as Surface Pro and Surface Pro with LTE Advanced. From e4bedee256c10839e4091a018f54314709f00994 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 09:17:57 -0700 Subject: [PATCH 06/34] Update surface-system-sku-reference.md --- devices/surface/surface-system-sku-reference.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface/surface-system-sku-reference.md b/devices/surface/surface-system-sku-reference.md index 53be5900e4..ef6ed99246 100644 --- a/devices/surface/surface-system-sku-reference.md +++ b/devices/surface/surface-system-sku-reference.md @@ -7,7 +7,7 @@ ms.sitesec: library author: coveminer ms.author: v-jokai ms.topic: article -ms.date: 03/08/2019 +ms.date: 03/12/2019 --- # Surface System SKU Reference This document provides a reference of System SKU names that you can use to quickly determine the machine state of a specific device using PowerShell, WMI, or related tools. From 93797c979a6e06183d8cf91a305312fcb314e7eb Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 09:19:27 -0700 Subject: [PATCH 07/34] Update surface-system-sku-reference.md --- devices/surface/surface-system-sku-reference.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/devices/surface/surface-system-sku-reference.md b/devices/surface/surface-system-sku-reference.md index ef6ed99246..19f88a0fe2 100644 --- a/devices/surface/surface-system-sku-reference.md +++ b/devices/surface/surface-system-sku-reference.md @@ -34,14 +34,14 @@ System SKU is a variable (along with System Model and others) stored in System M ## Examples -**PowerShell** +### **PowerShell** Use the following PowerShell command to pull System SKU: gwmi -namespace root\wmi -class MS_SystemInformation | select SystemSKU -**System Information** +### **System Information** You can also find the System SKU and System Model for a device in System Information. -Click **Start** > **MSInfo32**. +- Click **Start** > **MSInfo32**. One example of how you could use this in Microsoft Deployment Toolkit (MDT) or System Center Configuration Manager is part of a Task Sequence WMI Condition. For example: From 58b5922fbc870e47166fc4f60cbab62e5f8150ab Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 09:20:29 -0700 Subject: [PATCH 08/34] Update surface-system-sku-reference.md --- devices/surface/surface-system-sku-reference.md | 5 +++-- 1 file changed, 3 insertions(+), 2 deletions(-) diff --git a/devices/surface/surface-system-sku-reference.md b/devices/surface/surface-system-sku-reference.md index 19f88a0fe2..c888085bdd 100644 --- a/devices/surface/surface-system-sku-reference.md +++ b/devices/surface/surface-system-sku-reference.md @@ -43,9 +43,10 @@ System SKU is a variable (along with System Model and others) stored in System M You can also find the System SKU and System Model for a device in System Information. - Click **Start** > **MSInfo32**. -One example of how you could use this in Microsoft Deployment Toolkit (MDT) or System Center Configuration Manager is part of a Task Sequence WMI Condition. For example: -**Task Sequence WMI Condition** + +### **Task Sequence WMI Condition** +One example of how you could use this in Microsoft Deployment Toolkit (MDT) or System Center Configuration Manager is part of a Task Sequence WMI Condition. For example: - WMI Namespace – Root\WMI - WQL Query – SELECT * FROM MS_SystemInformation WHERE SystemSKU = "Surface_Pro_1796" From 210c73214963b7b44507f4379161bf4f465cde68 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 09:20:52 -0700 Subject: [PATCH 09/34] Update surface-system-sku-reference.md --- devices/surface/surface-system-sku-reference.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface/surface-system-sku-reference.md b/devices/surface/surface-system-sku-reference.md index c888085bdd..508e531da7 100644 --- a/devices/surface/surface-system-sku-reference.md +++ b/devices/surface/surface-system-sku-reference.md @@ -34,7 +34,7 @@ System SKU is a variable (along with System Model and others) stored in System M ## Examples -### **PowerShell** +### PowerShell Use the following PowerShell command to pull System SKU: gwmi -namespace root\wmi -class MS_SystemInformation | select SystemSKU From b44d4d1a1f2291e08066f7f62f00fd4c2ec7230c Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 09:25:43 -0700 Subject: [PATCH 10/34] Update surface-system-sku-reference.md --- devices/surface/surface-system-sku-reference.md | 12 +++++------- 1 file changed, 5 insertions(+), 7 deletions(-) diff --git a/devices/surface/surface-system-sku-reference.md b/devices/surface/surface-system-sku-reference.md index 508e531da7..ee97f889e3 100644 --- a/devices/surface/surface-system-sku-reference.md +++ b/devices/surface/surface-system-sku-reference.md @@ -32,21 +32,19 @@ System SKU is a variable (along with System Model and others) stored in System M | Surface Laptop 2 Consumer | Surface Laptop 2 | Surface_Laptop_2_1769_Consumer | | Surface Laptop 2 Commercial | Surface Laptop 2 | Surface_Laptop_2_1769_Commercial | -## Examples +## Using System SKU variables ### PowerShell - Use the following PowerShell command to pull System SKU: +Use the following PowerShell command to System SKU information: gwmi -namespace root\wmi -class MS_SystemInformation | select SystemSKU -### **System Information** +### System Information You can also find the System SKU and System Model for a device in System Information. - Click **Start** > **MSInfo32**. - - -### **Task Sequence WMI Condition** -One example of how you could use this in Microsoft Deployment Toolkit (MDT) or System Center Configuration Manager is part of a Task Sequence WMI Condition. For example: +### Task Sequence WMI Condition +You can use System SKU variables in a Task Sequence WMI Condition in the Microsoft Deployment Toolkit (MDT) or System Center Configuration Manager. For example: - WMI Namespace – Root\WMI - WQL Query – SELECT * FROM MS_SystemInformation WHERE SystemSKU = "Surface_Pro_1796" From b90de75c195a3d885102db0ea950c7682420153b Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 09:27:10 -0700 Subject: [PATCH 11/34] Update surface-system-sku-reference.md --- devices/surface/surface-system-sku-reference.md | 1 - 1 file changed, 1 deletion(-) diff --git a/devices/surface/surface-system-sku-reference.md b/devices/surface/surface-system-sku-reference.md index ee97f889e3..64ba353212 100644 --- a/devices/surface/surface-system-sku-reference.md +++ b/devices/surface/surface-system-sku-reference.md @@ -35,7 +35,6 @@ System SKU is a variable (along with System Model and others) stored in System M ## Using System SKU variables ### PowerShell -Use the following PowerShell command to System SKU information: gwmi -namespace root\wmi -class MS_SystemInformation | select SystemSKU From 46c5fc81f4444eff6464a50e63a3c52f553e6495 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 09:27:58 -0700 Subject: [PATCH 12/34] Update surface-system-sku-reference.md --- devices/surface/surface-system-sku-reference.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface/surface-system-sku-reference.md b/devices/surface/surface-system-sku-reference.md index 64ba353212..38dfa9f891 100644 --- a/devices/surface/surface-system-sku-reference.md +++ b/devices/surface/surface-system-sku-reference.md @@ -42,7 +42,7 @@ System SKU is a variable (along with System Model and others) stored in System M You can also find the System SKU and System Model for a device in System Information. - Click **Start** > **MSInfo32**. -### Task Sequence WMI Condition +### WMI You can use System SKU variables in a Task Sequence WMI Condition in the Microsoft Deployment Toolkit (MDT) or System Center Configuration Manager. For example: - WMI Namespace – Root\WMI From 42b1a624184497e4547f292ad595ecf3bd7ac72a Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 09:29:38 -0700 Subject: [PATCH 13/34] Update surface-system-sku-reference.md --- devices/surface/surface-system-sku-reference.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface/surface-system-sku-reference.md b/devices/surface/surface-system-sku-reference.md index 38dfa9f891..6553415c15 100644 --- a/devices/surface/surface-system-sku-reference.md +++ b/devices/surface/surface-system-sku-reference.md @@ -10,7 +10,7 @@ ms.topic: article ms.date: 03/12/2019 --- # Surface System SKU Reference -This document provides a reference of System SKU names that you can use to quickly determine the machine state of a specific device using PowerShell, WMI, or related tools. +This document provides a reference of System SKU names that you can use to quickly determine the machine state of a specific device using PowerShell, WMI, and related tools. System SKU is a variable (along with System Model and others) stored in System Management BIOS (SMBIOS) tables in the UEFI layer of Surface devices. Use the System SKU name whenever you need to differentiate between devices with the same System Model name, such as Surface Pro and Surface Pro with LTE Advanced. From 7a1e2ff0f2de4a0d6dcede158e5f386db7840a3f Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 11:25:29 -0700 Subject: [PATCH 14/34] Update deploy-the-latest-firmware-and-drivers-for-surface-devices.md --- ...irmware-and-drivers-for-surface-devices.md | 251 ++++-------------- 1 file changed, 48 insertions(+), 203 deletions(-) diff --git a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md index 52a92a6ef7..3294b5b798 100644 --- a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md +++ b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md @@ -14,226 +14,71 @@ ms.author: jdecker ms.topic: article --- -# Download the latest firmware and drivers for Surface devices +# Deploying the latest firmware and drivers for Surface devices +Although Surface devices are typically automatically updated with the latest device drivers and firmware via Windows Update, sometimes it's necessary to download and install updates manually, such as during a Windows deployment. If you need to install drivers and firmware separately from Windows Update, you can find the requisite files on the Microsoft Download Center. Installation files for administrative tools, drivers for accessories, and updates for Windows are also available for some devices. +## Deploying MSI files +Driver and firmware updates for Surface devices containing all required cumulative updates are available as separate MSI files packaged for specific versions of Windows 10. For example, for Surface Pro 6, there are separate MSI files for Windows 10 versions 16299, 17134, and 17763. When deploying updates to Surface devices in your organization, you need to first determine the appropriate .MSI file for the Windows version running on your target devices. -This article provides a list of the available downloads for Surface devices and links to download the drivers and firmware for your device. +## MSI file naming convention +Each .MSI file is named in accordance with a formula that begins with the product and Windows release information, followed by the Windows OS floor number and version number, and ending with the revision of version number: -As easy as it is to keep Surface device drivers and firmware up to date automatically with Windows Update, it is sometimes necessary to download and install updates manually, such as during a Windows deployment. For any situation where you need to install drivers and firmware separately from Windows Update, you can find the files available for download at the Microsoft Download Center. +- **____.msi** -On the Microsoft Download Center page for your device, you will find several files available. These files allow you to deploy drivers and firmware in various ways. You can read more about the different deployment methods for Surface drivers and firmware in [Manage Surface driver and firmware updates](manage-surface-pro-3-firmware-updates.md). + **Example:** -Driver and firmware updates for Surface devices are **cumulative updates** which provide comprehensive roundups of all of the latest files for the Surface device running that version of Windows. +- SurfacePro6_Win10_16299_1900307_0.msi : +| Product | **SurfacePro6** | +| ------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | +| Windows release | **Win10** | +| OS floor | **16299** | +| VERSION | **1900307**
**19:** Signifies the year (2019)
**003**: Signifies that it’s the third release of 2019
**07:** Signifies the product version number. (Surface Pro 6 is officially the seventh version of Surface Pro.) | +| Revision of version | **0:** Signifies that it's the first release of version 1900307 and has not been re-released for any reason. | -Installation files for administrative tools, drivers for accessories, and updates for Windows are also available for some devices and are detailed here in this article. +Look to the **VERSION** number to determine the latest files that contain the most recent security updates. For example, you might need to install the newest file from the following list: ->[!NOTE] ->To simplify the process of locating drivers for your device, downloads for Surface devices have been reorganized to separate pages for each model. Bookmark the Microsoft Download Center page for your device from the links provided on this page. Many of the filenames contain a placeholder denoted with *xxxxxx*, which identifies the current version number or date of the file. -  -Recent additions to the downloads for Surface devices provide you with options to install Windows 10 on your Surface devices and update LTE devices with the latest Windows 10 drivers and firmware. +- SurfacePro6_Win10_16299_1900307_0.msi +- SurfacePro6_Win10_17134_1808507_3.msi +- SurfacePro6_Win10_17763_1808707_3.msi +The first file — SurfacePro6_Win10_16299_1900307_0.msi — is the newest because its **VERSION** field has the newest build in 2019; the other files are from 2018. +## Downloading MSI files +For a complete list of all available downloadable updates, refer to the following Microsoft Support page: ->[!NOTE] ->A battery charge of 40% or greater is required before you install firmware to a Surface device. See [Microsoft Support article KB2909710](https://go.microsoft.com/fwlink/p/?LinkId=618106) for more information. +- [Download drivers and firmware for Surface](https://support.microsoft.com/en-us/help/4023482/surface-download-drivers-and-firmware-for-surface) -## Surface Laptop 2 - -Download the following updates for [Surface Laptop 2 from the Microsoft Download Center](https://www.microsoft.com/en-us/download/details.aspx?id=57515). -* SurfaceLaptop2_Win10_XXXXX_XXXXXXX_X.msi – Cumulative firmware and driver update package for Windows 10 - -## Surface Pro 6 - -Download the following updates for [Surface Pro 6 from the Microsoft Download Center](https://www.microsoft.com/en-us/download/details.aspx?id=57514). - -* SurfacePro6_Win10_XXXXX_XXXXXXX_X.msi – Cumulative firmware and driver update package for Windows 10 - -## Surface GO - -Download the following updates for [Surface GO from the Microsoft Download Center](https://www.microsoft.com/en-us/download/details.aspx?id=57439). -* SurfaceGO_Win10_17134_1802010_6.msi - Cumulative firmware and driver update package for Windows 10 - -## Surface Book 2 - -Download the following updates for [Surface Book 2 from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=56261). -* SurfaceBook2_Win10_xxxxx_xxxxxx.msi – Cumulative firmware and driver update package for Windows 10 - -## Surface Laptop - -Download the following updates for [Surface Laptop from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=55489). -* SurfaceLaptop_Win10_xxxxx_xxxxxx.msi – Cumulative firmware and driver update package for Windows 10 - -## Surface Pro - -Download the following updates for [Surface Pro (Model 1796) from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=55484). - -* SurfacePro_Win10_xxxxx_xxxxxx.msi – Cumulative firmware and driver update package for Windows 10 - -## Surface Pro with LTE Advanced - -Download the following updates for [Surface Pro with LTE Advanced from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=56278). - -* SurfacePro_LTE_Win10_xxxxx_xxxxxx.msi – Cumulative firmware and driver update package for Windows 10 - -## Surface Pro 6 - -Download the following updates for [Surface Pro 6 from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=57514). - -* SurfacePro6_Win10_17134_xxxxx_xxxxxx.msi - -## Surface Studio - - -Download the following updates for [Surface Studio from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=54311). - -* SurfaceStudio_Win10_xxxxx_xxxxxx.msi – Cumulative firmware and driver update package for Windows 10 - -## Surface Book - - -Download the following updates [for Surface Book from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=49497). - -- SurfaceBook_Win10_xxxxx_xxxxxx.msi – Cumulative firmware and driver update package for Windows 10 - -- SurfaceBook_Win10_xxxxx_xxxxxx.zip – Cumulative firmware and driver update package for Windows 10 - -- Wintab-xxxxx-64-bit.zip – Tablet driver update for all supported x64-based versions of Windows 8.1 - -## Surface Pro 4 - - -Download the following updates for [Surface Pro 4 from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=49498). - -- SurfacePro4_Win10_xxxxx_xxxxxx.msi – Cumulative firmware and driver update package for Windows 10 - -- SurfacePro4_Win10_xxxxx_xxxxxx.zip – Cumulative firmware and driver update package for Windows 10 - -- Wintab-xxxxx-64-bit.zip – Tablet driver update for all supported x64-based versions of Windows 8.1 - -## Surface Pro 3 - - -Download the following updates [for Surface Pro 3 from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=38826). - -- SurfacePro3_Win10_xxxxx_xxxxxx.msi – Cumulative firmware and driver update package for Windows 10 - -- SurfacePro3_Win10_xxxxx_xxxxxx.zip – Cumulative firmware and driver update package for Windows 10 - -- SurfacePro3_Win8x_xxxxx_xxxxxx.msi – Cumulative firmware and driver update package for Windows 8.1 Pro - -- SurfacePro3_Win8x_xxxxx_xxxxxx.zip – Cumulative firmware and driver update package for Windows 8.1 Pro - -- Surface Firmware Tool.msi – Firmware tools for UEFI management - -- Surface Pro 3 AssetTag.zip – UEFI Asset Tag management tool - -- Surface Pro 3 KB2978002.zip – Update for Quick Note-Taking Experience feature in Windows 8.1 - -- Windows8.1-KB2969817-x64.msu – Fixes an issue that causes Surface devices to reboot twice after firmware updates are installed on all supported x64-based versions of Windows 8.1 - -- Wintab-xxxxx-64-bit.zip – Tablet driver update for all supported x64-based versions of Windows 8.1 - -## Surface 3 - - -Download the following updates [for Surface 3 from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=49040). - -- Surface3_WiFi_Win10_xxxxx_xxxxxx.msi – Cumulative firmware and driver update package for Windows 10 - -- Surface3_WiFi_Win10_xxxxx_xxxxxx.zip – Cumulative firmware and driver update package for Windows 10 - -- Surface3_WiFi_Win8x_xxxxx_xxxxxx.msi – Cumulative firmware and driver update package for Windows 8.1 Pro - -- Surface3_WiFi_Win8x_xxxxx_xxxxxx.zip – Cumulative firmware and driver update package for Windows 8.1 Pro - -- Surface 3 AssetTag.zip – UEFI Asset Tag management tool - -- Wintab-xxxxx-64-bit.zip – Tablet driver update for all supported x64-based versions of Windows 8.1 - -## Surface 3 LTE - - -Download the following updates [for AT&T 4G LTE versions of Surface 3 from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=49039). - -- Surface3_4GLTE-ATT_Win10_xxxxx_xxxxxx.msi – Surface 3 LTE AT&T - Cumulative firmware and driver update for locked carrier dependent AT&T devices in the US, running Windows 10 - -- Surface3_4GLTE-ATT_Win10_xxxxx_xxxxxx.zip – Surface 3 LTE AT&T - Cumulative firmware and driver update for locked carrier dependent AT&T devices in the US, running Windows 10 - -- Surface3_4GLTE-ATT_Win8x_xxxxx_xxxxxx.msi – Surface 3 LTE AT&T - Cumulative firmware and driver update for locked carrier dependent AT&T devices in the US, running Windows 8.1 Pro - -- Surface3_4GLTE-ATT_Win8x_xxxxx_xxxxxx.zip – Surface 3 LTE AT&T - Cumulative firmware and driver update for locked carrier dependent AT&T devices in the US, running Windows 8.1 Pro - -- Surface 3 AssetTag.zip – UEFI Asset Tag management tool - -- Wintab-xxxxx-64-bit.zip – Tablet driver update for all supported x64-based versions of Windows 8.1 - -Download the following updates [for non-AT&T 4G LTE versions of Surface 3 from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=49037). - -- Surface3_4GLTE-NorthAmericaUnlocked_Win10_xxxxx_xxxxxx.msi – Surface 3 LTE North America - Cumulative firmware and driver update for unlocked carrier independent devices in the US, running Windows 10 - -- Surface3_4GLTE-NorthAmericaUnlocked_Win10_xxxxx_xxxxxx.zip – Surface 3 LTE North America - Cumulative firmware and driver update for unlocked carrier independent devices in the US, running Windows 10 - -- Surface3_4GLTE-NorthAmericaUnlocked_Win8x_xxxxx_xxxxxx.msi – Surface 3 LTE North America - Cumulative firmware and driver update for unlocked carrier independent devices in the US, running Windows 8.1 Pro - -- Surface3_4GLTE-NorthAmericaUnlocked_Win8x_xxxxx_xxxxxx.zip – Surface 3 LTE North America - Cumulative firmware and driver update for unlocked carrier independent devices in the US, running Windows 8.1 Pro - -- Surface 3 AssetTag.zip – UEFI Asset Tag management tool - -- Wintab-xxxxx-64-bit.zip – Tablet driver update for all supported x64-based versions of Windows 8.1 - -Download the following updates [for 4G LTE Surface 3 versions for regions outside North America from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=49041). - -- Surface3_4GLTE-RestOfTheWorld_Win10_xxxxx_xxxxxx.msi – Surface 3 LTE rest of the world cumulative - Cumulative firmware and driver update for carrier independent devices outside of the US, as well as for Japan, running Windows 10 - -- Surface3_4GLTE-RestOfTheWorld_Win10_xxxxx_xxxxxx.zip – Surface 3 LTE rest of the world cumulative - Cumulative firmware and driver update for carrier independent devices outside of the US, as well as for Japan, running Windows 10 - -- Surface3_4GLTE-RestOfTheWorld_Win8x_xxxxx_xxxxxx.msi – Surface 3 LTE rest of the world cumulative - Cumulative firmware and driver update for carrier independent devices outside of the US, as well as for Japan, running Windows 8.1 Pro - -- Surface3_4GLTE-RestOfTheWorld_Win8x_xxxxx_xxxxxx.zip – Surface 3 LTE rest of the world cumulative - Cumulative firmware and driver update for carrier independent devices outside of the US, as well as for Japan, running Windows 8.1 Pro - -- Surface 3 AssetTag.zip – UEFI Asset Tag management tool - -- Wintab-xxxxx-64-bit.zip – Tablet driver update for all supported x64-based versions of Windows 8.1 - -## Surface Pro 2 - - -Download the following updates [for Surface Pro 2 from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=49042). - -- SurfacePro2\_Win10\_xxxxxx.zip – Cumulative firmware and driver update package for Windows 10 - -- SurfacePro2\_Win8x\_xxxxxx.zip – Cumulative firmware and driver update package for Windows 8.1 Pro - -- Surface Ethernet Adapter.zip – x64 Ethernet adapter drivers - -- Surface Gigabit Ethernet Adapter.zip – x64 Ethernet adapter drivers - -- Windows8.1-KB2969817-x64.msu – Fixes an issue that causes Surface devices to reboot twice after firmware updates are installed on all supported x64-based versions of Windows 8.1 - -## Surface Pro - - -Download the following updates [for Surface Pro (Model 1514) from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=49038). - -- SurfacePro\_Win10\_xxxxxx.zip – Cumulative firmware and driver update package for Windows 10 - -- Surface Pro 1 - xxxxxx.zip – Cumulative firmware and driver update package for Windows 8.1 Pro - -- Surface Ethernet Adapter.zip – x64 Ethernet adapter drivers - -- Surface Gigabit Ethernet Adapter.zip – x64 Ethernet adapter drivers - -- Windows8.1-KB2969817-x64.msu – Fixes an issue that causes Surface devices to reboot twice after firmware updates are installed on all supported x64-based versions of Windows 8.1 - -## Surface devices with Windows RT +The following MSI files are available: +-Surface Laptop 2 +-Surface Pro 6 +-Surface Go +-Surface Go with LTE Advanced +-Surface Book 2 +-Surface Laptop +-Surface Pro +-Surface Pro with LTE Advanced +-Surface Pro 6 +-Surface Studio +-Surface Studio 2 +-Surface Book +-Surface Pro 4 +-Surface Pro 3 +-Surface 3 +-Surface 3 LTE +-Surface Pro 2 +-Surface Pro +[!NOTE] There are no downloadable firmware or driver updates available for Surface devices with Windows RT, including Surface RT and Surface 2. Updates can only be applied using Windows Update. -If you have additional questions on the driver pack and updates, please contact [Microsoft Surface support for business](https://www.microsoft.com/surface/support/business). +For more information about deploying Surface drivers and firmware, refer to: + +- [Manage Surface driver and firmware updates](https://docs.microsoft.com/en-us/surface/manage-surface-pro-3-firmware-updates). + +- [Microsoft Surface support for business](https://www.microsoft.com/surface/support/business). -    From d6d47ce7ff2dd7e49ab0783b1980fac4705a619e Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 11:27:18 -0700 Subject: [PATCH 15/34] Update deploy-the-latest-firmware-and-drivers-for-surface-devices.md --- ...irmware-and-drivers-for-surface-devices.md | 40 +++++++++---------- 1 file changed, 20 insertions(+), 20 deletions(-) diff --git a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md index 3294b5b798..1f4ce2c143 100644 --- a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md +++ b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md @@ -20,7 +20,7 @@ Although Surface devices are typically automatically updated with the latest dev ## Deploying MSI files Driver and firmware updates for Surface devices containing all required cumulative updates are available as separate MSI files packaged for specific versions of Windows 10. For example, for Surface Pro 6, there are separate MSI files for Windows 10 versions 16299, 17134, and 17763. When deploying updates to Surface devices in your organization, you need to first determine the appropriate .MSI file for the Windows version running on your target devices. -## MSI file naming convention +### MSI file naming convention Each .MSI file is named in accordance with a formula that begins with the product and Windows release information, followed by the Windows OS floor number and version number, and ending with the revision of version number: - **____.msi** @@ -44,31 +44,31 @@ Look to the **VERSION** number to determine the latest files that contain the mo The first file — SurfacePro6_Win10_16299_1900307_0.msi — is the newest because its **VERSION** field has the newest build in 2019; the other files are from 2018. -## Downloading MSI files +### Downloading MSI files For a complete list of all available downloadable updates, refer to the following Microsoft Support page: - [Download drivers and firmware for Surface](https://support.microsoft.com/en-us/help/4023482/surface-download-drivers-and-firmware-for-surface) The following MSI files are available: --Surface Laptop 2 --Surface Pro 6 --Surface Go --Surface Go with LTE Advanced --Surface Book 2 --Surface Laptop --Surface Pro --Surface Pro with LTE Advanced --Surface Pro 6 --Surface Studio --Surface Studio 2 --Surface Book --Surface Pro 4 --Surface Pro 3 --Surface 3 --Surface 3 LTE --Surface Pro 2 --Surface Pro +- Surface Laptop 2 +- Surface Pro 6 +- Surface Go +- Surface Go with LTE Advanced +- Surface Book 2 +- Surface Laptop +- Surface Pro +- Surface Pro with LTE Advanced +- Surface Pro 6 +- Surface Studio +- Surface Studio 2 +- Surface Book +- Surface Pro 4 +- Surface Pro 3 +- Surface 3 +- Surface 3 LTE +- Surface Pro 2 +- Surface Pro [!NOTE] There are no downloadable firmware or driver updates available for Surface devices with Windows RT, including Surface RT and Surface 2. Updates can only be applied using Windows Update. From 39d6c3a394ebdc0440cd683d99f1810db47725af Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 12:05:43 -0700 Subject: [PATCH 16/34] Update deploy-the-latest-firmware-and-drivers-for-surface-devices.md --- ...irmware-and-drivers-for-surface-devices.md | 35 ++++++++++--------- 1 file changed, 19 insertions(+), 16 deletions(-) diff --git a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md index 1f4ce2c143..ff534fe286 100644 --- a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md +++ b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md @@ -18,23 +18,25 @@ ms.topic: article Although Surface devices are typically automatically updated with the latest device drivers and firmware via Windows Update, sometimes it's necessary to download and install updates manually, such as during a Windows deployment. If you need to install drivers and firmware separately from Windows Update, you can find the requisite files on the Microsoft Download Center. Installation files for administrative tools, drivers for accessories, and updates for Windows are also available for some devices. ## Deploying MSI files -Driver and firmware updates for Surface devices containing all required cumulative updates are available as separate MSI files packaged for specific versions of Windows 10. For example, for Surface Pro 6, there are separate MSI files for Windows 10 versions 16299, 17134, and 17763. When deploying updates to Surface devices in your organization, you need to first determine the appropriate .MSI file for the Windows version running on your target devices. -### MSI file naming convention -Each .MSI file is named in accordance with a formula that begins with the product and Windows release information, followed by the Windows OS floor number and version number, and ending with the revision of version number: +Driver and firmware updates for Surface devices containing all required cumulative updates are available as separate MSI files packaged for specific versions of Windows 10. For example, for Surface Pro 6, there are separate MSI files for Windows 10 versions 16299, 17134, and 17763. +When deploying updates to Surface devices in your organization, you need to first determine the appropriate .MSI file for the Windows version running on your target devices. -- **____.msi** +**Naming convention for Surface MSI files** +Each .MSI file is named in accordance with a formula that begins with the product and Windows release information, followed by the Windows OS floor number and version number, and ending with the revision of version number: - **Example:** +Product_Windows release_Release OS floor_VERSION_Revision of version.msi -- SurfacePro6_Win10_16299_1900307_0.msi : -| Product | **SurfacePro6** | -| ------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -| Windows release | **Win10** | -| OS floor | **16299** | -| VERSION | **1900307**
**19:** Signifies the year (2019)
**003**: Signifies that it’s the third release of 2019
**07:** Signifies the product version number. (Surface Pro 6 is officially the seventh version of Surface Pro.) | -| Revision of version | **0:** Signifies that it's the first release of version 1900307 and has not been re-released for any reason. | +Example: +SurfacePro6_Win10_16299_1900307_0.msi : + +| Product | Windows release | OS floor | Version | Revision of version | +| ----------- | --------------- | -------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------- | +| SurfacePro6 | Win10 | 16299 | 1900307 | 0 | +| | | | **Notes**

**19:** Signifies the year (2019)
**003**: Signifies that it’s the third release of 2019
**07**: Signifies the product version number. (Surface Pro 6 is officially the seventh version of Surface Pro.) | **Notes**

Signifies that it's the first release of version 1900307 and has not been re-released for any reason. | + + Look to the **VERSION** number to determine the latest files that contain the most recent security updates. For example, you might need to install the newest file from the following list: @@ -42,14 +44,16 @@ Look to the **VERSION** number to determine the latest files that contain the mo - SurfacePro6_Win10_17134_1808507_3.msi - SurfacePro6_Win10_17763_1808707_3.msi -The first file — SurfacePro6_Win10_16299_1900307_0.msi — is the newest because its **VERSION** field has the newest build in 2019; the other files are from 2018. +The first file — SurfacePro6_Win10_16299_1900307_0.msi — is the newest because its VERSION field has the newest build in 2019; the other files are from 2018. -### Downloading MSI files +**Downloading MSI files** For a complete list of all available downloadable updates, refer to the following Microsoft Support page: + - [Download drivers and firmware for Surface](https://support.microsoft.com/en-us/help/4023482/surface-download-drivers-and-firmware-for-surface) -The following MSI files are available: + +The following MSI files are available: - Surface Laptop 2 - Surface Pro 6 @@ -68,7 +72,6 @@ The following MSI files are available: - Surface 3 - Surface 3 LTE - Surface Pro 2 -- Surface Pro [!NOTE] There are no downloadable firmware or driver updates available for Surface devices with Windows RT, including Surface RT and Surface 2. Updates can only be applied using Windows Update. From 0160b32f699a101ca4415ad0b60238098921a95e Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 12:07:10 -0700 Subject: [PATCH 17/34] Update deploy-the-latest-firmware-and-drivers-for-surface-devices.md --- ...eploy-the-latest-firmware-and-drivers-for-surface-devices.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md index ff534fe286..f9a0716473 100644 --- a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md +++ b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md @@ -34,7 +34,7 @@ SurfacePro6_Win10_16299_1900307_0.msi : | Product | Windows release | OS floor | Version | Revision of version | | ----------- | --------------- | -------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------- | | SurfacePro6 | Win10 | 16299 | 1900307 | 0 | -| | | | **Notes**

**19:** Signifies the year (2019)
**003**: Signifies that it’s the third release of 2019
**07**: Signifies the product version number. (Surface Pro 6 is officially the seventh version of Surface Pro.) | **Notes**

Signifies that it's the first release of version 1900307 and has not been re-released for any reason. | +| | | | **19:** Signifies the year (2019)
**003**: Signifies that it’s the third release of 2019
**07**: Signifies the product version number. (Surface Pro 6 is officially the seventh version of Surface Pro.) | Signifies that it's the first release of version 1900307 and has not been re-released for any reason. | Look to the **VERSION** number to determine the latest files that contain the most recent security updates. For example, you might need to install the newest file from the following list: From b6ff8a5f77e400f9908aa3e2ff84073b69bec225 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 12:09:09 -0700 Subject: [PATCH 18/34] Update deploy-the-latest-firmware-and-drivers-for-surface-devices.md --- ...-the-latest-firmware-and-drivers-for-surface-devices.md | 7 +++---- 1 file changed, 3 insertions(+), 4 deletions(-) diff --git a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md index f9a0716473..586e7f8540 100644 --- a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md +++ b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md @@ -18,16 +18,15 @@ ms.topic: article Although Surface devices are typically automatically updated with the latest device drivers and firmware via Windows Update, sometimes it's necessary to download and install updates manually, such as during a Windows deployment. If you need to install drivers and firmware separately from Windows Update, you can find the requisite files on the Microsoft Download Center. Installation files for administrative tools, drivers for accessories, and updates for Windows are also available for some devices. ## Deploying MSI files - Driver and firmware updates for Surface devices containing all required cumulative updates are available as separate MSI files packaged for specific versions of Windows 10. For example, for Surface Pro 6, there are separate MSI files for Windows 10 versions 16299, 17134, and 17763. When deploying updates to Surface devices in your organization, you need to first determine the appropriate .MSI file for the Windows version running on your target devices. -**Naming convention for Surface MSI files** +### Naming convention for Surface MSI files Each .MSI file is named in accordance with a formula that begins with the product and Windows release information, followed by the Windows OS floor number and version number, and ending with the revision of version number: -Product_Windows release_Release OS floor_VERSION_Revision of version.msi +- Product_Windows release_Release OS floor_VERSION_Revision of version.msi -Example: +#### Example: SurfacePro6_Win10_16299_1900307_0.msi : From f02d14995f797e0d299bcf540926db4709fb6c70 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 12:10:12 -0700 Subject: [PATCH 19/34] Update deploy-the-latest-firmware-and-drivers-for-surface-devices.md --- ...ploy-the-latest-firmware-and-drivers-for-surface-devices.md | 3 --- 1 file changed, 3 deletions(-) diff --git a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md index 586e7f8540..164a3c80f2 100644 --- a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md +++ b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md @@ -24,12 +24,9 @@ When deploying updates to Surface devices in your organization, you need to firs ### Naming convention for Surface MSI files Each .MSI file is named in accordance with a formula that begins with the product and Windows release information, followed by the Windows OS floor number and version number, and ending with the revision of version number: -- Product_Windows release_Release OS floor_VERSION_Revision of version.msi - #### Example: SurfacePro6_Win10_16299_1900307_0.msi : - | Product | Windows release | OS floor | Version | Revision of version | | ----------- | --------------- | -------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------- | | SurfacePro6 | Win10 | 16299 | 1900307 | 0 | From eb0b9bce237c75edda779d13981d5fa04d747d10 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 12:12:18 -0700 Subject: [PATCH 20/34] Update deploy-the-latest-firmware-and-drivers-for-surface-devices.md --- ...ploy-the-latest-firmware-and-drivers-for-surface-devices.md | 3 +-- 1 file changed, 1 insertion(+), 2 deletions(-) diff --git a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md index 164a3c80f2..b052dbc0e3 100644 --- a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md +++ b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md @@ -42,10 +42,9 @@ Look to the **VERSION** number to determine the latest files that contain the mo The first file — SurfacePro6_Win10_16299_1900307_0.msi — is the newest because its VERSION field has the newest build in 2019; the other files are from 2018. -**Downloading MSI files** +### Downloading MSI files For a complete list of all available downloadable updates, refer to the following Microsoft Support page: - - [Download drivers and firmware for Surface](https://support.microsoft.com/en-us/help/4023482/surface-download-drivers-and-firmware-for-surface) From c908797c3a3fd8fc8483f2a0301159207dc41736 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 12:15:04 -0700 Subject: [PATCH 21/34] Update deploy-the-latest-firmware-and-drivers-for-surface-devices.md --- ...eploy-the-latest-firmware-and-drivers-for-surface-devices.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md index b052dbc0e3..5bfd03e705 100644 --- a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md +++ b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md @@ -43,7 +43,7 @@ Look to the **VERSION** number to determine the latest files that contain the mo The first file — SurfacePro6_Win10_16299_1900307_0.msi — is the newest because its VERSION field has the newest build in 2019; the other files are from 2018. ### Downloading MSI files -For a complete list of all available downloadable updates, refer to the following Microsoft Support page: +To download MSI files, refer to the following Microsoft Support page: - [Download drivers and firmware for Surface](https://support.microsoft.com/en-us/help/4023482/surface-download-drivers-and-firmware-for-surface) From aafdf85d29ffd915e825d63df7287aeb8bbe0f5f Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 12:21:58 -0700 Subject: [PATCH 22/34] Update deploy-the-latest-firmware-and-drivers-for-surface-devices.md --- ...eploy-the-latest-firmware-and-drivers-for-surface-devices.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md index 5bfd03e705..44bf9343ab 100644 --- a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md +++ b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md @@ -30,7 +30,7 @@ SurfacePro6_Win10_16299_1900307_0.msi : | Product | Windows release | OS floor | Version | Revision of version | | ----------- | --------------- | -------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------- | | SurfacePro6 | Win10 | 16299 | 1900307 | 0 | -| | | | **19:** Signifies the year (2019)
**003**: Signifies that it’s the third release of 2019
**07**: Signifies the product version number. (Surface Pro 6 is officially the seventh version of Surface Pro.) | Signifies that it's the first release of version 1900307 and has not been re-released for any reason. | +| | | | Indicates key date and sequence information.
**19:** Signifies the year (2019)
**003**: Signifies that it’s the third release of 2019
**07**: Signifies the product version number. (Surface Pro 6 is officially the seventh version of Surface Pro.) | Indicates release history of the MSI file. In this example, **0** shows it's the first release of version 1900307 and has not been re-released for any reason. | Look to the **VERSION** number to determine the latest files that contain the most recent security updates. For example, you might need to install the newest file from the following list: From b931b11ebdbd71db66bfb7a2daee9e8e62795146 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 12:28:22 -0700 Subject: [PATCH 23/34] Update deploy-the-latest-firmware-and-drivers-for-surface-devices.md --- ...latest-firmware-and-drivers-for-surface-devices.md | 11 +++++------ 1 file changed, 5 insertions(+), 6 deletions(-) diff --git a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md index 44bf9343ab..a4c5402497 100644 --- a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md +++ b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md @@ -26,13 +26,12 @@ Each .MSI file is named in accordance with a formula that begins with the produc #### Example: SurfacePro6_Win10_16299_1900307_0.msi : - -| Product | Windows release | OS floor | Version | Revision of version | -| ----------- | --------------- | -------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------- | -| SurfacePro6 | Win10 | 16299 | 1900307 | 0 | -| | | | Indicates key date and sequence information.
**19:** Signifies the year (2019)
**003**: Signifies that it’s the third release of 2019
**07**: Signifies the product version number. (Surface Pro 6 is officially the seventh version of Surface Pro.) | Indicates release history of the MSI file. In this example, **0** shows it's the first release of version 1900307 and has not been re-released for any reason. | +| Product | Windows release | OS floor | Version | Revision of version | +| ----------- | --------------- | -------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------- | +| SurfacePro6 | Win10 | 16299 | 1900307 | 0 | +| | | | Indicates key date and sequence information | Indicates release history of the MSI file | +| | | | **19:** Signifies the year (2019)
**003**: Signifies that it’s the third release of 2019
**07**: Signifies the product version number. (Surface Pro 6 is officially the seventh version of Surface Pro.) | **0:** Signifies it's the first release of version 1900307 and has not been re-released for any reason. | - Look to the **VERSION** number to determine the latest files that contain the most recent security updates. For example, you might need to install the newest file from the following list: From e519eab17944880e508c3511d8ab4995cc3689e4 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 12:30:40 -0700 Subject: [PATCH 24/34] Update deploy-the-latest-firmware-and-drivers-for-surface-devices.md --- ...ploy-the-latest-firmware-and-drivers-for-surface-devices.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md index a4c5402497..bc3a2d4be0 100644 --- a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md +++ b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md @@ -26,7 +26,8 @@ Each .MSI file is named in accordance with a formula that begins with the produc #### Example: SurfacePro6_Win10_16299_1900307_0.msi : -| Product | Windows release | OS floor | Version | Revision of version | + +| Product | Windows release | OS floor | Version | Revision of version | | ----------- | --------------- | -------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------- | | SurfacePro6 | Win10 | 16299 | 1900307 | 0 | | | | | Indicates key date and sequence information | Indicates release history of the MSI file | From d24491c86b56742ab35edf62dc547cc6f5e77f24 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 12 Mar 2019 12:34:28 -0700 Subject: [PATCH 25/34] Update deploy-the-latest-firmware-and-drivers-for-surface-devices.md --- ...eploy-the-latest-firmware-and-drivers-for-surface-devices.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md index bc3a2d4be0..ea01c94076 100644 --- a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md +++ b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md @@ -33,7 +33,7 @@ SurfacePro6_Win10_16299_1900307_0.msi : | | | | Indicates key date and sequence information | Indicates release history of the MSI file | | | | | **19:** Signifies the year (2019)
**003**: Signifies that it’s the third release of 2019
**07**: Signifies the product version number. (Surface Pro 6 is officially the seventh version of Surface Pro.) | **0:** Signifies it's the first release of version 1900307 and has not been re-released for any reason. | -Look to the **VERSION** number to determine the latest files that contain the most recent security updates. For example, you might need to install the newest file from the following list: +Look to the **version** number to determine the latest files that contain the most recent security updates. For example, you might need to install the newest file from the following list: - SurfacePro6_Win10_16299_1900307_0.msi From ef9f653ad6794d92c826ab57755aa8cdd2dffa78 Mon Sep 17 00:00:00 2001 From: Jeanie Decker Date: Thu, 14 Mar 2019 10:14:23 -0700 Subject: [PATCH 26/34] removed en-us from links and excessive spacing in table --- ...est-firmware-and-drivers-for-surface-devices.md | 14 +++++++------- 1 file changed, 7 insertions(+), 7 deletions(-) diff --git a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md index ea01c94076..1fd6b06754 100644 --- a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md +++ b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md @@ -27,11 +27,11 @@ Each .MSI file is named in accordance with a formula that begins with the produc #### Example: SurfacePro6_Win10_16299_1900307_0.msi : -| Product | Windows release | OS floor | Version | Revision of version | -| ----------- | --------------- | -------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------- | -| SurfacePro6 | Win10 | 16299 | 1900307 | 0 | -| | | | Indicates key date and sequence information | Indicates release history of the MSI file | -| | | | **19:** Signifies the year (2019)
**003**: Signifies that it’s the third release of 2019
**07**: Signifies the product version number. (Surface Pro 6 is officially the seventh version of Surface Pro.) | **0:** Signifies it's the first release of version 1900307 and has not been re-released for any reason. | +| Product | Windows release | OS floor | Version | | Revision of version | +| --- | --- | --- | --- | --- | +| SurfacePro6 | Win10 | 16299 | 1900307 | 0 | +| | | | Indicates key date and sequence information | Indicates release history of the MSI file | +| | | | **19:** Signifies the year (2019)
**003**: Signifies that it’s the third release of 2019
**07**: Signifies the product version number. (Surface Pro 6 is officially the seventh version of Surface Pro.) | **0:** Signifies it's the first release of version 1900307 and has not been re-released for any reason. | Look to the **version** number to determine the latest files that contain the most recent security updates. For example, you might need to install the newest file from the following list: @@ -45,7 +45,7 @@ The first file — SurfacePro6_Win10_16299_1900307_0.msi — is the newest be ### Downloading MSI files To download MSI files, refer to the following Microsoft Support page: -- [Download drivers and firmware for Surface](https://support.microsoft.com/en-us/help/4023482/surface-download-drivers-and-firmware-for-surface) +- [Download drivers and firmware for Surface](https://support.microsoft.com/help/4023482/surface-download-drivers-and-firmware-for-surface) The following MSI files are available: @@ -73,7 +73,7 @@ There are no downloadable firmware or driver updates available for Surface devic For more information about deploying Surface drivers and firmware, refer to: -- [Manage Surface driver and firmware updates](https://docs.microsoft.com/en-us/surface/manage-surface-pro-3-firmware-updates). +- [Manage Surface driver and firmware updates](https://docs.microsoft.com/surface/manage-surface-pro-3-firmware-updates). - [Microsoft Surface support for business](https://www.microsoft.com/surface/support/business). From 10acedb6adc67affd0e1c582a84c1c49610fa336 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 19 Mar 2019 12:13:03 -0700 Subject: [PATCH 27/34] Update surface-system-sku-reference.md --- devices/surface/surface-system-sku-reference.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/devices/surface/surface-system-sku-reference.md b/devices/surface/surface-system-sku-reference.md index 6553415c15..c0aa8460a0 100644 --- a/devices/surface/surface-system-sku-reference.md +++ b/devices/surface/surface-system-sku-reference.md @@ -14,8 +14,8 @@ This document provides a reference of System SKU names that you can use to quick System SKU is a variable (along with System Model and others) stored in System Management BIOS (SMBIOS) tables in the UEFI layer of Surface devices. Use the System SKU name whenever you need to differentiate between devices with the same System Model name, such as Surface Pro and Surface Pro with LTE Advanced. -| **Device** | **System Model** | **System SKU** | -| ------------------------------------------------------------ | ---------------- | -------------------------------- | +| **Device**| **System Model** | **System SKU**| +| --- | ---| --- | | Surface 3 WiFI | Surface 3 | Surface_3 | | Surface 3 LTE AT&T | Surface 3 | Surface_3_US1 | | Surface 3 LTE Verizon | Surface 3 | Surface_3_US2 | From e9e7b492877b1d974778283b976e3648e76e7184 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 19 Mar 2019 12:35:23 -0700 Subject: [PATCH 28/34] Rename devices/surface/surface-system-sku-reference.md to devices/surface/documentation/surface-system-sku-reference.md --- .../surface/{ => documentation}/surface-system-sku-reference.md | 0 1 file changed, 0 insertions(+), 0 deletions(-) rename devices/surface/{ => documentation}/surface-system-sku-reference.md (100%) diff --git a/devices/surface/surface-system-sku-reference.md b/devices/surface/documentation/surface-system-sku-reference.md similarity index 100% rename from devices/surface/surface-system-sku-reference.md rename to devices/surface/documentation/surface-system-sku-reference.md From dfc2d8f3ee2be2bee0b4ef451268971f4c678d56 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 11 Jun 2019 13:51:09 -0700 Subject: [PATCH 29/34] Update TOC.md --- devices/surface/TOC.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/devices/surface/TOC.md b/devices/surface/TOC.md index 3f99c917af..2cc55cb476 100644 --- a/devices/surface/TOC.md +++ b/devices/surface/TOC.md @@ -25,7 +25,8 @@ ### [Enroll and configure Surface devices with SEMM](enroll-and-configure-surface-devices-with-semm.md) ### [Unenroll Surface devices from SEMM](unenroll-surface-devices-from-semm.md) ### [Use System Center Configuration Manager to manage devices with SEMM](use-system-center-configuration-manager-to-manage-devices-with-semm.md) -## [Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-business.md) +## [Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-business-intro.md) +### [Deploy Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-business.md) ### [Use Surface Diagnostic Toolkit for Business in desktop mode](surface-diagnostic-toolkit-desktop-mode.md) ### [Run Surface Diagnostic Toolkit for Business using commands](surface-diagnostic-toolkit-command-line.md) ## [Surface Data Eraser](microsoft-surface-data-eraser.md) From fdff62bb5754a4f2f6027dea0804e3f4396c177e Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Tue, 11 Jun 2019 13:54:53 -0700 Subject: [PATCH 30/34] Update TOC.md --- devices/surface/TOC.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface/TOC.md b/devices/surface/TOC.md index 2cc55cb476..a70a5dd752 100644 --- a/devices/surface/TOC.md +++ b/devices/surface/TOC.md @@ -25,7 +25,7 @@ ### [Enroll and configure Surface devices with SEMM](enroll-and-configure-surface-devices-with-semm.md) ### [Unenroll Surface devices from SEMM](unenroll-surface-devices-from-semm.md) ### [Use System Center Configuration Manager to manage devices with SEMM](use-system-center-configuration-manager-to-manage-devices-with-semm.md) -## [Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-business-intro.md) +## [Fix common Surface problems using the Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-business-intro.md) ### [Deploy Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-business.md) ### [Use Surface Diagnostic Toolkit for Business in desktop mode](surface-diagnostic-toolkit-desktop-mode.md) ### [Run Surface Diagnostic Toolkit for Business using commands](surface-diagnostic-toolkit-command-line.md) From 3da2c6ce776de227bbcadeb7acb8e47efcea33e0 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Wed, 12 Jun 2019 14:43:55 -0700 Subject: [PATCH 31/34] Update TOC.md --- devices/surface/TOC.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface/TOC.md b/devices/surface/TOC.md index a70a5dd752..ecf5a43cb3 100644 --- a/devices/surface/TOC.md +++ b/devices/surface/TOC.md @@ -25,7 +25,7 @@ ### [Enroll and configure Surface devices with SEMM](enroll-and-configure-surface-devices-with-semm.md) ### [Unenroll Surface devices from SEMM](unenroll-surface-devices-from-semm.md) ### [Use System Center Configuration Manager to manage devices with SEMM](use-system-center-configuration-manager-to-manage-devices-with-semm.md) -## [Fix common Surface problems using the Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-business-intro.md) +## [Fix common Surface device issues using the Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-business-intro.md) ### [Deploy Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-business.md) ### [Use Surface Diagnostic Toolkit for Business in desktop mode](surface-diagnostic-toolkit-desktop-mode.md) ### [Run Surface Diagnostic Toolkit for Business using commands](surface-diagnostic-toolkit-command-line.md) From 8b1650b52ae341fb27c503155987bf95e0395382 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Thu, 13 Jun 2019 16:00:45 -0700 Subject: [PATCH 32/34] New page per tools team request --- devices/surface/TOC.md | 2 -- .../surface/surface-diagnostic-toolkit-for-business-intro.md | 0 2 files changed, 2 deletions(-) create mode 100644 devices/surface/surface-diagnostic-toolkit-for-business-intro.md diff --git a/devices/surface/TOC.md b/devices/surface/TOC.md index 1cb8990822..3b0acc91f0 100644 --- a/devices/surface/TOC.md +++ b/devices/surface/TOC.md @@ -36,5 +36,3 @@ ## [Surface Data Eraser](microsoft-surface-data-eraser.md) ## [Top support solutions for Surface devices](support-solutions-surface.md) ## [Change history for Surface documentation](change-history-for-surface.md) - - diff --git a/devices/surface/surface-diagnostic-toolkit-for-business-intro.md b/devices/surface/surface-diagnostic-toolkit-for-business-intro.md new file mode 100644 index 0000000000..e69de29bb2 From baa3bf14160fd1bbd2b5ef006c06c3f26695f5ae Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Thu, 13 Jun 2019 16:09:27 -0700 Subject: [PATCH 33/34] updates change history rename sdtb page to deploy..... --- devices/surface/change-history-for-surface.md | 8 ++++ .../surface-diagnostic-toolkit-business.md | 2 +- ...e-diagnostic-toolkit-for-business-intro.md | 42 +++++++++++++++++++ 3 files changed, 51 insertions(+), 1 deletion(-) diff --git a/devices/surface/change-history-for-surface.md b/devices/surface/change-history-for-surface.md index d4e7df2e2b..312c8a39b2 100644 --- a/devices/surface/change-history-for-surface.md +++ b/devices/surface/change-history-for-surface.md @@ -15,10 +15,18 @@ ms.topic: article This topic lists new and updated topics in the Surface documentation library. +## June 2019 + +New or changed topic | Description +--- | --- + +[Fix common Surface problems using the Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-for-business-intro.md) | New + ## March 2019 New or changed topic | Description --- | --- + [Surface System SKU reference](surface-system-sku-reference.md) | New diff --git a/devices/surface/surface-diagnostic-toolkit-business.md b/devices/surface/surface-diagnostic-toolkit-business.md index ad0823f286..34551c95a0 100644 --- a/devices/surface/surface-diagnostic-toolkit-business.md +++ b/devices/surface/surface-diagnostic-toolkit-business.md @@ -1,5 +1,5 @@ --- -title: Surface Diagnostic Toolkit for Business +title: Deploy Surface Diagnostic Toolkit for Business description: This topic explains how to use the Surface Diagnostic Toolkit for Business. ms.prod: w10 ms.mktglfcycl: manage diff --git a/devices/surface/surface-diagnostic-toolkit-for-business-intro.md b/devices/surface/surface-diagnostic-toolkit-for-business-intro.md index e69de29bb2..514bd6b4ac 100644 --- a/devices/surface/surface-diagnostic-toolkit-for-business-intro.md +++ b/devices/surface/surface-diagnostic-toolkit-for-business-intro.md @@ -0,0 +1,42 @@ +--- +title: Fix common Surface problems using the Surface Diagnostic Toolkit for Business +description: This page provides an introduction to the Surface Diagnostic Toolkit for Business for use in commercial environments. +ms.prod: w10 +ms.mktglfcycl: manage +ms.sitesec: library +author: dansimp +ms.author: dansimp +ms.topic: article +ms.date: 06/11/2019 +ms.reviewer: cottmca +manager: dansimp +--- + +# Fix common Surface problems using the Surface Diagnostic Toolkit for Business + +If your Surface isn’t working properly, the Microsoft Surface Diagnostic Toolkit for Business can help you or your administrator find and solve problems. + +> [!NOTE] +> Surface Diagnostic Toolkit for Business is built for commercial devices. If your device is a personal device and not managed by your work or school run the [Surface Diagnostic Toolkit](https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit) instead. + +## Run the Surface Diagnostic Toolkit for Business + +Before you run the diagnostic tool, make sure you have the latest Windows updates. Go to [Install Surface and Windows 10 updates](https://support.microsoft.com/en-us/help/4023505/surface-install-surface-and-windows-updates) for more information. If that doesn't solve the problem, you'll need to run the diagnostic tool. + +> [!NOTE] +> The Surface Diagnostic Toolkit for Business only works on Surface devices running Windows 10. It does not work on Surface Pro, Surface Pro 2, or Surface devices configured in S mode. + +**To run the Surface Diagnostic Toolkit for Business:** + +1. Download the [Surface Diagnostic Toolkit for Business](https://aka.ms/checkmysurface). +2. Select Run and follow the on-screen instructions. + +The diagnosis and repair time averages 15 minutes but could take an hour or longer, depending on internet connection speed and the number of updates or repairs required. For more detailed information on Surface Diagnostic Toolkit for Business, refer to [Deploy Surface Diagnostic Toolkit for Business](https://docs.microsoft.com/en-us/surface/surface-diagnostic-toolkit-business). + +# If you still need help + +If the Surface Diagnostic Toolkit for Business didn’t fix the problem, you can also: + +- Make an in-store appointment: We might be able to fix the problem or provide a replacement Surface at your local Microsoft Store. [Locate a Microsoft Store near you](https://www.microsoft.com/en-us/store/locations/find-a-store?WT.mc_id=MSC_Solutions_en_us_scheduleappt). +- Contact customer support: If you want to talk to someone about how to fix your problem, [contact us](https://support.microsoft.com/en-us/help/4037645/contact-surface-warranty-and-software-support-for-business). +- Get your Surface serviced: If your Surface product needs service, [request it online](https://mybusinessservice.surface.com/). From e5eb46b0d4daa89b3b9d89211dbdc86be87dbff4 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Thu, 13 Jun 2019 16:29:01 -0700 Subject: [PATCH 34/34] Update surface-diagnostic-toolkit-business.md --- devices/surface/surface-diagnostic-toolkit-business.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface/surface-diagnostic-toolkit-business.md b/devices/surface/surface-diagnostic-toolkit-business.md index 34551c95a0..82d39fd1a8 100644 --- a/devices/surface/surface-diagnostic-toolkit-business.md +++ b/devices/surface/surface-diagnostic-toolkit-business.md @@ -12,7 +12,7 @@ ms.reviewer: manager: dansimp --- -# Surface Diagnostic Toolkit for Business +# Deploy Surface Diagnostic Toolkit for Business The Microsoft Surface Diagnostic Toolkit for Business (SDT) enables IT administrators to quickly investigate, troubleshoot, and resolve hardware, software, and firmware issues with Surface devices. You can run a range of diagnostic tests and software repairs in addition to obtaining device health insights and guidance for resolving issues.