From b0380380e2c1bd04427129d0f21c78767e3eaa9d Mon Sep 17 00:00:00 2001 From: Trudy Hakala Date: Wed, 25 May 2016 14:40:13 -0700 Subject: [PATCH] SH updates --- ...-deployment-surface-hub-device-accounts.md | 4 +-- .../surface-hub/troubleshoot-surface-hub.md | 30 +------------------ ...fully-qualified-domain-name-surface-hub.md | 7 +++++ 3 files changed, 10 insertions(+), 31 deletions(-) create mode 100644 devices/surface-hub/use-fully-qualified-domain-name-surface-hub.md diff --git a/devices/surface-hub/online-deployment-surface-hub-device-accounts.md b/devices/surface-hub/online-deployment-surface-hub-device-accounts.md index 1afd55621a..17807fe6e1 100644 --- a/devices/surface-hub/online-deployment-surface-hub-device-accounts.md +++ b/devices/surface-hub/online-deployment-surface-hub-device-accounts.md @@ -53,7 +53,7 @@ If you have a pure, online (O365) deployment, then you can [use the provided Pow ```PowerShell Set-Mailbox $acctUpn -Type Regular - Set-CASMailbox $acctUpn -ActiveSyncMailboxPolicy $easPolicy + Set-CASMailbox $acctUpn -ActiveSyncMailboxPolicy $easPolicy.Id Set-Mailbox $acctUpn -Type Room Set-Mailbox $credNewAccount.UserName -RoomMailboxPassword $credNewAccount.Password -EnableRoomMailboxAccount $true ``` @@ -62,7 +62,7 @@ If you have a pure, online (O365) deployment, then you can [use the provided Pow ```PowerShell Set-CalendarProcessing -Identity $acctUpn -AutomateProcessing AutoAccept -AddOrganizerToSubject $false –AllowConflicts $false –DeleteComments $false -DeleteSubject $false -RemovePrivateProperty $false - Set-CalendarProcessing -Identity $acctUpn -AddAdditionalResponse $true -AdditionalResponse "This is a room!" + Set-CalendarProcessing -Identity $acctUpn -AddAdditionalResponse $true -AdditionalResponse "This is a Surface Hub room!" ``` 5. Connect to Azure AD. diff --git a/devices/surface-hub/troubleshoot-surface-hub.md b/devices/surface-hub/troubleshoot-surface-hub.md index 1a55de269c..a88a65eb95 100644 --- a/devices/surface-hub/troubleshoot-surface-hub.md +++ b/devices/surface-hub/troubleshoot-surface-hub.md @@ -441,7 +441,7 @@ Possible fixes for issues with Surface Hub first-run program. ## Exchange ActiveSync errors -This section liss status codes, mapping, user messages, and actions an admin can take to solve Exchange ActiveSync errors. +This section lists status codes, mapping, user messages, and actions an admin can take to solve Exchange ActiveSync errors. @@ -449,12 +449,10 @@ This section liss status codes, mapping, user messages, and actions an admin can - - @@ -463,21 +461,18 @@ This section liss status codes, mapping, user messages, and actions an admin can - - - @@ -486,105 +481,90 @@ This section liss status codes, mapping, user messages, and actions an admin can - - - - - - - - - - - - - - - - - @@ -607,34 +585,29 @@ This section liss status codes, mapping, user messages, and actions an admin can - - - - - @@ -642,7 +615,6 @@ This section liss status codes, mapping, user messages, and actions an admin can - diff --git a/devices/surface-hub/use-fully-qualified-domain-name-surface-hub.md b/devices/surface-hub/use-fully-qualified-domain-name-surface-hub.md new file mode 100644 index 0000000000..35ca714892 --- /dev/null +++ b/devices/surface-hub/use-fully-qualified-domain-name-surface-hub.md @@ -0,0 +1,7 @@ +--- +title: Use fully qualified doman name with Surface Hub +description: Troubleshoot common problems, including setup issues, Exchange ActiveSync errors. +ms.assetid: CF58F74D-8077-48C3-981E-FCFDCA34B34A +keywords: ["Troubleshoot common problems", "setup issues", "Exchange ActiveSync errors"] +author: TrudyHa +--- \ No newline at end of file
Status CodeCount of EventResult Mapping User-Friendly Message Action admin should take

-2063532030

3849

E_HTTP_DENIED

The password must be updated.

Update the password.

-2147012867

1234

WININET_E_CANNOT_CONNECT

Can’t connect to the server right now. Wait a while and try again, or check the account settings.

Verify that the server name is correct and reachable. Verify that the device is connected to the network.

-2046817239

316

E_NEXUS_STATUS_DEVICE_NOTPROVISIONED (policies don’t match)

The account is configured with policies not compatible with Surface Hub

.

-2046817204

145

E_NEXUS_STATUS_MAXIMUMDEVICESREACHED

The account has too many device partnerships.

Delete one or more partnerships on the server.

-2046817270

93

E_NEXUS_STATUS_SERVERERROR_RETRYLATER

Can’t connect to the server right now.

Wait until the server comes back online. If the issue persists, re-provision the account.

-2063269885

28

E_CREDENTIALS_EXPIRED (Credentials have expired and need to be updated)

The password must be updated.

Update the password.

-2063269875

14

E_AIRSYNC_RESET_RETRY

Can’t connect to the server right now. Wait a while or check the account’s settings.

This is normally a transient error but if the issue persists check the number of devices associated with the account and delete some of them if the number is large.

-2046817258

14

E_NEXUS_STATUS_USER_HASNOMAILBOX

The mailbox was migrated to a different server.

You should never see this error. If the issue persists, re-provision the account.

-2063532028

12

E_HTTP_FORBIDDEN

Can’t connect to the server right now. Wait a while and try again, or check the account’s settings.

Verify the server name to make sure it is correct. If the account is using cert based authentication make sure the certificate is still valid and update it if not.

-2063400920

12

E_ACTIVESYNC_PASSWORD_OR_GETCERT

The account’s password or client certificate are missing or invalid.

Update the password and/or deploy the client certificate.

-2046817238

12

E_NEXUS_STATUS_DEVICE_POLICYREFRESH

The account is configured with policies not compatible with Surface Hub.

Disable the PasswordEnabled policy for this account.

-2063269886

7

E_CREDENTIALS_UNAVAILABLE

The password must be updated.

Update the password.

-2147012894

6

WININET_E_TIMEOUT

The network doesn’t support the minimum idle timeout required to receive server notification, or the server is offline.

Verify that the server is running. Verify the NAT settings.

-2063589372

6

E_FAIL_ABORT

This error is used to interrupt the hanging sync, and will not be exposed to users. It will be shown in the telemetry if you force an interactive sync, delete the account, or update its settings.

Nothing.

-2063532009

5

E_HTTP_SERVICE_UNAVAIL

Can’t connect to the server right now. Wait a while or check the account’s settings.

Verify the server name to make sure it is correct. Wait until the server comes back online. If the issue persists, re-provision the account.

-2046817267

4

E_NEXUS_STATUS_MAILBOX_SERVEROFFLINE

Can’t connect to the server right now. Wait a while or check the account’s settings.

Verify the server name to make sure it is correct. Wait until the server comes back online. If the issue persists, re-provision the account.

-2063400921

3

E_ACTIVESYNC_GETCERT

The Exchange server requires a certificate.

Import the appropriate EAS certificate on the Surface Hub.

-2046817237

2

E_NEXUS_STATUS_INVALID_POLICYKEY

The account is configured with policies not compatible with Surface Hub.

Disable the PasswordEnabled policy for this account.

@@ -592,14 +572,12 @@ This section liss status codes, mapping, user messages, and actions an admin can

-2063532027

1

E_HTTP_NOT_FOUND

The server name is invalid.

Verify the server name to make sure it is correct. If the issue persists, re-provision the account.

-2063532012

1

E_HTTP_SERVER_ERROR

Can’t connect to the server.

Verify the server name to make sure it is correct. Trigger a sync and, if the issue persists, re-provision the account.

0x80072ee7

The server name or address could not be resolved.

Make sure the server name is entered correctly.

0x8007052f

While auto-discovering the Exchange server, a policy is applied that prevents the logged-in user from logging in to the server.

This is a timing issue. Re-verify the account's credentials. Try to re-provision when they're correct.

0x800c0019

Security certificate required to access this resource is invalid.

Install the correct ActiveSync certificate needed for the provided device account.

0x80072f0d

The certificate authority is invalid or is incorrect. Could not auto-discover the Exchange server because a certificate is missing.

Install the correct ActiveSync certificate needed for the provided device account.

0x80004005

E_FAIL

The domain provided couldn't be found. The Exchange server could not be auto-discovered and was not provided in the settings.

Make sure that the domain entered is the FQDN, and that there is an Exchange server entered in the Exchange server text box.

0x80072efd

Fail to connect to Exchange server as a result of a networking issue. It's possible the server was misspelled or it just couldn't be found.

Make sure that the Exchange server ID is entered correctly, and that the device is connected to the right network.