diff --git a/windows/keep-secure/troubleshoot-onboarding-windows-defender-advanced-threat-protection.md b/windows/keep-secure/troubleshoot-onboarding-windows-defender-advanced-threat-protection.md index ef2eb5a20f..e9dc815c61 100644 --- a/windows/keep-secure/troubleshoot-onboarding-windows-defender-advanced-threat-protection.md +++ b/windows/keep-secure/troubleshoot-onboarding-windows-defender-advanced-threat-protection.md @@ -97,9 +97,10 @@ Event ID | Error Type | Resolution steps Event ID | Message | Resolution steps :---|:---|:--- 5 | Windows Advanced Threat Protection service failed to connect to the server at _variable_ | [Ensure the endpoint has Internet access](#ensure-the-endpoint-has-an-internet-connection). -6 | Windows Advanced Threat Protection service failed to read the onboarding parameters. Failure code: _variable_ | [Run the onboarding script again](configure-endpoints-windows-defender-advanced-threat-protection.md#manual). -7 | Windows Advanced Threat Protection service failed to read the onboarding parameters. Failure code: _variable_ | [Ensure the endpoint has Internet access](#ensure-the-endpoint-has-an-internet-connection), then [run the onboarding script again](configure-endpoints-windows-defender-advanced-threat-protection.md#manual). +6 | Windows Advanced Threat Protection service is not onboarded and no onboarding parameters were found. Failure code: _variable_ | [Run the onboarding script again](configure-endpoints-windows-defender-advanced-threat-protection.md#manual). +7 | Windows Advanced Threat Protection service failed to read the onboarding parameters. Failure code: _variable_ | [Ensure the endpoint has Internet access](#ensure-the-endpoint-has-an-internet-connection), then run the entire onboarding process again. 15 | Windows Advanced Threat Protection cannot start command channel with URL: _variable_ | [Ensure the endpoint has Internet access](#ensure-the-endpoint-has-an-internet-connection). +25 | Windows Defender Advanced Threat Protection service failed to reset health status in the registry. Failure code: _variable_ | Contact support. ### Ensure the Windows Defender ATP service is enabled