diff --git a/devices/surface-hub/TOC.md b/devices/surface-hub/TOC.md index 74d61c7720..82f4db6262 100644 --- a/devices/surface-hub/TOC.md +++ b/devices/surface-hub/TOC.md @@ -40,6 +40,7 @@ ### [Using a room control system](use-room-control-system-with-surface-hub.md) ## [PowerShell for Surface Hub](appendix-a-powershell-scripts-for-surface-hub.md) ## [How Surface Hub addresses Wi-Fi Direct security issues](surface-hub-wifi-direct.md) +## [Top support solutions for Surface Hub](support-solutions-surface-hub.md) ## [Troubleshoot Microsoft Surface Hub](troubleshoot-surface-hub.md) ## [Troubleshoot Miracast on Surface Hub](miracast-troubleshooting.md) ## [Useful downloads for Surface Hub administrators](surface-hub-downloads.md) diff --git a/devices/surface-hub/change-history-surface-hub.md b/devices/surface-hub/change-history-surface-hub.md index 6fc60ccb51..fc50a8188d 100644 --- a/devices/surface-hub/change-history-surface-hub.md +++ b/devices/surface-hub/change-history-surface-hub.md @@ -16,6 +16,12 @@ ms.localizationpriority: medium This topic lists new and updated topics in the [Surface Hub Admin Guide]( surface-hub-administrators-guide.md). +## September 2017 + +New or changed topic | Description +--- | --- +[Top support solutions for Surface Hub](support-solutions-surface-hub.md) | New + ## August 2017 diff --git a/devices/surface-hub/index.md b/devices/surface-hub/index.md index ab8cbc200f..cdde9fd95e 100644 --- a/devices/surface-hub/index.md +++ b/devices/surface-hub/index.md @@ -44,6 +44,7 @@ In some ways, adding your new Surface Hub is just like adding any other Microsof | [Manage Microsoft Surface Hub](manage-surface-hub.md) | How to manage your Surface Hub after finishing the first-run program. | | [PowerShell for Surface Hub](appendix-a-powershell-scripts-for-surface-hub.md) | | [How Surface Hub addresses Wi-Fi Direct security issues](surface-hub-wifi-direct.md) | This topic provides guidance on Wi-Fi Direct security risks, how the Surface Hub has addressed those risks, and how Surface Hub administrators can configure the device for the highest level of security. | PowerShell scripts to help set up and manage your Surface Hub. | +| [Top support solutions for Surface Hub](support-solutions-surface-hub.md) | These are the top Microsoft Support solutions for common issues experienced using Surface Hub. | | [Troubleshoot Microsoft Surface Hub](troubleshoot-surface-hub.md) | Troubleshoot common problems, including setup issues, Exchange ActiveSync errors. | | [Troubleshoot Miracast on Surface Hub](miracast-troubleshooting.md) | Learn how to resolve Miracast issues. | | [Useful downloads for Surface Hub administrators](surface-hub-downloads.md) | This topic provides links to useful Surface Hub documents, such as product datasheets, the site readiness guide, and user's guide. | diff --git a/devices/surface-hub/support-solutions-surface-hub.md b/devices/surface-hub/support-solutions-surface-hub.md new file mode 100644 index 0000000000..f5416c8b0d --- /dev/null +++ b/devices/surface-hub/support-solutions-surface-hub.md @@ -0,0 +1,50 @@ +--- +title: Top support solutions for Microsoft Surface Hub +description: Find top solutions for common issues using Surface Hub. +ms.assetid: CF58F74D-8077-48C3-981E-FCFDCA34B34A +keywords: Troubleshoot common problems, setup issues +ms.prod: w10 +ms.mktglfcycl: support +ms.sitesec: library +ms.pagetype: surfacehub +author: jdeckerms +ms.author: jdecker +ms.date: 09/07/2017 +ms.localizationpriority: medium +--- + +# Top support solutions for Microsoft Surface Hub + +Microsoft regularly releases both updates and solutions for Surface Hub. To ensure your devices can receive future updates, including security updates, it's important to keep your Surface Hub devices updated. For a complete listing of the update history, see [Surface Hub update history](https://www.microsoft.com/surface/support/surface-hub/surface-hub-update-history) and [Known issues and additional information about Microsoft Surface Hub](https://support.microsoft.com/help/4025643). + + +These are the top Microsoft Support solutions for common issues experienced when using Surface Hub. + +## Setup and install issues + +- [Setup troubleshooting](troubleshoot-surface-hub.md#setup-troubleshooting) +- [Exchange ActiveSync errors](troubleshoot-surface-hub.md#exchange-activesync-errors) + +## Miracast issues + +- [Troubleshoot Miracast on Surface Hub](miracast-troubleshooting.md) + +## Download updates issues + +- [Surface Hub can't download updates from Windows Update](https://support.microsoft.com/help/3191418/surface-hub-can-t-download-updates-from-windows-update) + +## Connect app issues + +- [The Connect app in Surface Hub exits unexpectedly](https://support.microsoft.com/help/3157417/the-connect-app-in-surface-hub-exits-unexpectedly) + + + +  + + +  + + + + + diff --git a/devices/surface-hub/troubleshoot-surface-hub.md b/devices/surface-hub/troubleshoot-surface-hub.md index 46b82e72e3..8fb31f0492 100644 --- a/devices/surface-hub/troubleshoot-surface-hub.md +++ b/devices/surface-hub/troubleshoot-surface-hub.md @@ -20,8 +20,6 @@ Troubleshoot common problems, including setup issues, Exchange ActiveSync errors Common issues are listed in the following table, along with causes and possible fixes. The [Setup troubleshooting](#setup-troubleshooting) section contains a listing of on-device problems, along with several types of issues that may be encountered during the first-run experience. The [Exchange ActiveSync errors](#exchange-activesync-errors) section lists common errors the device may encounter when trying to synchronize with an Microsoft Exchange ActiveSync server. -- [Setup troubleshooting](#setup-troubleshooting) -- [Exchange ActiveSync errors](#exchange-activesync-errors) ## Setup troubleshooting diff --git a/devices/surface/TOC.md b/devices/surface/TOC.md index 192f88b5e0..45393cc7e9 100644 --- a/devices/surface/TOC.md +++ b/devices/surface/TOC.md @@ -26,6 +26,7 @@ ### [Use System Center Configuration Manager to manage devices with SEMM](use-system-center-configuration-manager-to-manage-devices-with-semm.md) ## [Surface Diagnostic Toolkit](surface-diagnostic-toolkit.md) ## [Surface Data Eraser](microsoft-surface-data-eraser.md) +## [Top support solutions for Surface devices](support-solutions-surface.md) ## [Change history for Surface documentation](change-history-for-surface.md) diff --git a/devices/surface/change-history-for-surface.md b/devices/surface/change-history-for-surface.md index 33992b2d0a..04cd11e9f1 100644 --- a/devices/surface/change-history-for-surface.md +++ b/devices/surface/change-history-for-surface.md @@ -11,6 +11,12 @@ author: jdeckerms This topic lists new and updated topics in the Surface documentation library. +## September 2017 + +New or changed topic | Description +--- | --- +[Top support solutions for Surface devices](support-solutions-surface.md) | New + ## June 2017 |New or changed topic | Description | diff --git a/devices/surface/index.md b/devices/surface/index.md index 65fba37343..eeecfa1314 100644 --- a/devices/surface/index.md +++ b/devices/surface/index.md @@ -30,6 +30,7 @@ For more information on planning for, deploying, and managing Surface devices in | [Surface Enterprise Management Mode](surface-enterprise-management-mode.md) | See how this feature of Surface devices with Surface UEFI allows you to secure and manage firmware settings within your organization. | | [Surface Diagnostic Toolkit](surface-diagnostic-toolkit.md) | Find out how you can use the Microsoft Surface Diagnostic Toolkit to test the hardware of your Surface device. | | [Surface Data Eraser](microsoft-surface-data-eraser.md) | Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. | +| [Top support solutions for Surface devices](support-solutions-surface.md) | These are the top Microsoft Support solutions for common issues experienced using Surface devices in an enterprise. | | [Change history for Surface documentation](change-history-for-surface.md) | This topic lists new and updated topics in the Surface documentation library. | diff --git a/devices/surface/support-solutions-surface.md b/devices/surface/support-solutions-surface.md new file mode 100644 index 0000000000..b283d9f42c --- /dev/null +++ b/devices/surface/support-solutions-surface.md @@ -0,0 +1,64 @@ +--- +title: Top support solutions for Surface devices +description: Find top solutions for common issues using Surface devices in the enterprise. +ms.assetid: CF58F74D-8077-48C3-981E-FCFDCA34B34A +keywords: Troubleshoot common problems, setup issues +ms.prod: w10 +ms.mktglfcycl: support +ms.sitesec: library +ms.pagetype: surfacehub +author: jdeckerms +ms.author: jdecker +ms.date: 09/07/2017 +ms.localizationpriority: medium +--- + +# Top support solutions Microsoft Surface Hub + +Microsoft regularly releases both updates and solutions for Surface devices. To ensure your devices can receive future updates, including security updates, it's important to keep your Surface devices updated. For a complete listing of the update history, see [Surface update history](https://www.microsoft.com/surface/support/install-update-activate/surface-update-history) and [Install Surface and Windows updates](https://www.microsoft.com/surface/support/performance-and-maintenance/install-software-updates-for-surface?os=windows-10&=undefined). + + +These are the top Microsoft Support solutions for common issues experienced when using Surface devices in an enterprise. + +## Screen cracked or scratched issues + +- [Cracked screen and physical damage](https://www.microsoft.com/surface/support/warranty-service-and-recovery/surface-is-damaged) + + +##Device cover or keyboard issues + +- [Troubleshoot your Surface Type Cover or keyboard](https://www.microsoft.com/surface/support/hardware-and-drivers/troubleshoot-surface-keyboards) +- [Troubleshoot problems with Surface Keyboard, Surface Ergonomic Keyboard, and Microsoft Modern Keyboard with Fingerprint ID](https://www.microsoft.com/surface/support/touch-mouse-and-search/surface-keyboard-troubleshooting) +- [Set up Microsoft Modern Keyboard with Fingerprint ID](https://www.microsoft.com/surface/support/touch-mouse-and-search/microsoft-modern-keyboard-fingerprintid-set-up) +- [Enabling Surface Laptop keyboard during MDT deployment](https://blogs.technet.microsoft.com/askcore/2017/08/18/enabling-surface-laptop-keyboard-during-mdt-deployment/) + + +## Device won't wake from sleep or hibernation issues + +- [Surface won’t turn on or wake from sleep](https://www.microsoft.com/surface/support/warranty-service-and-recovery/surface-wont-turn-on-or-wake-from-sleep?os=windows-10&=undefined) +- [Surface Pro 4 or Surface Book doesn't hibernate in Windows 10](https://support.microsoft.com/help/3122682) +- [Surface Pro 3 doesn't hibernate after four hours in connected standby](https://support.microsoft.com/help/2998588/surface-pro-3-doesn-t-hibernate-after-four-hours-in-connected-standby) +- [Surface Pro 3 Hibernation Doesn’t Occur on Enterprise Install](https://blogs.technet.microsoft.com/askcore/2014/11/05/surface-pro-3-hibernation-doesnt-occur-on-enterprise-install/) + + +## Other common issues + +- [Trouble installing Surface updates](https://www.microsoft.com/surface/support/performance-and-maintenance/troubleshoot-updates?os=windows-10&=undefined) +- [Troubleshooting common Surface Pro 3 issues post-deployment](http://blogs.technet.com/b/askcore/archive/2015/03/19/troubleshooting-common-surface-pro-3-issues-post-deployment.aspx) +- [Surface Pro 3 hibernation doesn't occur on enterprise install](https://blogs.technet.microsoft.com/askcore/2014/11/05/surface-pro-3-hibernation-doesnt-occur-on-enterprise-install/) +- [Reusing the same NIC for multiple PXE initiated deployments in System Center Configuration Manger OSD](https://blogs.technet.microsoft.com/system_center_configuration_manager_operating_system_deployment_support_blog/2015/08/27/reusing-the-same-nic-for-multiple-pxe-initiated-deployments-in-system-center-configuration-manger-osd) +- [Troubleshoot docking stations for Surface Pro and Surface 3](https://www.microsoft.com/surface/support/hardware-and-drivers/troubleshoot-docking-station?os=windows-8.1-update-1&=undefined) +- [What to do if Surface is running slower](https://www.microsoft.com/surface/support/performance-and-maintenance/what-to-do-if-surface-is-running-slower?os=windows-10&=undefined) + + + + +  + + +  + + + + + diff --git a/windows/configuration/wcd/wcd-accounts.md b/windows/configuration/wcd/wcd-accounts.md index d3dd731cdf..7e89dfdb30 100644 --- a/windows/configuration/wcd/wcd-accounts.md +++ b/windows/configuration/wcd/wcd-accounts.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-admxingestion.md b/windows/configuration/wcd/wcd-admxingestion.md index daa6ca5eb8..52223258ad 100644 --- a/windows/configuration/wcd/wcd-admxingestion.md +++ b/windows/configuration/wcd/wcd-admxingestion.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-applicationmanagement.md b/windows/configuration/wcd/wcd-applicationmanagement.md index 1fc549f830..b8abe8924d 100644 --- a/windows/configuration/wcd/wcd-applicationmanagement.md +++ b/windows/configuration/wcd/wcd-applicationmanagement.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-assignedaccess.md b/windows/configuration/wcd/wcd-assignedaccess.md index 00063dffc9..125027dcdd 100644 --- a/windows/configuration/wcd/wcd-assignedaccess.md +++ b/windows/configuration/wcd/wcd-assignedaccess.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 10/05/2017 --- diff --git a/windows/configuration/wcd/wcd-automatictime.md b/windows/configuration/wcd/wcd-automatictime.md index abb8bbd179..52d9845460 100644 --- a/windows/configuration/wcd/wcd-automatictime.md +++ b/windows/configuration/wcd/wcd-automatictime.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-browser.md b/windows/configuration/wcd/wcd-browser.md index 787b6fa65b..a8af54b4f9 100644 --- a/windows/configuration/wcd/wcd-browser.md +++ b/windows/configuration/wcd/wcd-browser.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-callandmessagingenhancement.md b/windows/configuration/wcd/wcd-callandmessagingenhancement.md index bb07ccc02c..f3905fe8bc 100644 --- a/windows/configuration/wcd/wcd-callandmessagingenhancement.md +++ b/windows/configuration/wcd/wcd-callandmessagingenhancement.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-cellular.md b/windows/configuration/wcd/wcd-cellular.md index c2713ed38c..7cf3811250 100644 --- a/windows/configuration/wcd/wcd-cellular.md +++ b/windows/configuration/wcd/wcd-cellular.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-certificates.md b/windows/configuration/wcd/wcd-certificates.md index 6347a4795d..4e414b4677 100644 --- a/windows/configuration/wcd/wcd-certificates.md +++ b/windows/configuration/wcd/wcd-certificates.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-cleanpc.md b/windows/configuration/wcd/wcd-cleanpc.md index ec1f5eaadc..fa14dead06 100644 --- a/windows/configuration/wcd/wcd-cleanpc.md +++ b/windows/configuration/wcd/wcd-cleanpc.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-connections.md b/windows/configuration/wcd/wcd-connections.md index 7162f40525..381b967efa 100644 --- a/windows/configuration/wcd/wcd-connections.md +++ b/windows/configuration/wcd/wcd-connections.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 10/05/2017 --- diff --git a/windows/configuration/wcd/wcd-connectivityprofiles.md b/windows/configuration/wcd/wcd-connectivityprofiles.md index bb7d3366c0..2a71e900c4 100644 --- a/windows/configuration/wcd/wcd-connectivityprofiles.md +++ b/windows/configuration/wcd/wcd-connectivityprofiles.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-countryandregion.md b/windows/configuration/wcd/wcd-countryandregion.md index aea53e22de..84e1e611f1 100644 --- a/windows/configuration/wcd/wcd-countryandregion.md +++ b/windows/configuration/wcd/wcd-countryandregion.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-desktopbackgroundandcolors.md b/windows/configuration/wcd/wcd-desktopbackgroundandcolors.md index 1cf770db9b..6f954aec14 100644 --- a/windows/configuration/wcd/wcd-desktopbackgroundandcolors.md +++ b/windows/configuration/wcd/wcd-desktopbackgroundandcolors.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-developersetup.md b/windows/configuration/wcd/wcd-developersetup.md index e7c4378477..76c7f07631 100644 --- a/windows/configuration/wcd/wcd-developersetup.md +++ b/windows/configuration/wcd/wcd-developersetup.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-deviceformfactor.md b/windows/configuration/wcd/wcd-deviceformfactor.md index dc1e5cd524..c9d4434a24 100644 --- a/windows/configuration/wcd/wcd-deviceformfactor.md +++ b/windows/configuration/wcd/wcd-deviceformfactor.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-devicemanagement.md b/windows/configuration/wcd/wcd-devicemanagement.md index 9297174468..297225f5a1 100644 --- a/windows/configuration/wcd/wcd-devicemanagement.md +++ b/windows/configuration/wcd/wcd-devicemanagement.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-dmclient.md b/windows/configuration/wcd/wcd-dmclient.md index 4efec80320..27a6b9dd36 100644 --- a/windows/configuration/wcd/wcd-dmclient.md +++ b/windows/configuration/wcd/wcd-dmclient.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-editionupgrade.md b/windows/configuration/wcd/wcd-editionupgrade.md index cb2fd133b6..76e05d28ae 100644 --- a/windows/configuration/wcd/wcd-editionupgrade.md +++ b/windows/configuration/wcd/wcd-editionupgrade.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-embeddedlockdownprofiles.md b/windows/configuration/wcd/wcd-embeddedlockdownprofiles.md index 833b66a43a..2203a1cb2b 100644 --- a/windows/configuration/wcd/wcd-embeddedlockdownprofiles.md +++ b/windows/configuration/wcd/wcd-embeddedlockdownprofiles.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-firewallconfiguration.md b/windows/configuration/wcd/wcd-firewallconfiguration.md index 5e394b2f6b..df61861e90 100644 --- a/windows/configuration/wcd/wcd-firewallconfiguration.md +++ b/windows/configuration/wcd/wcd-firewallconfiguration.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-firstexperience.md b/windows/configuration/wcd/wcd-firstexperience.md index b3a53776ff..cf0f7c1983 100644 --- a/windows/configuration/wcd/wcd-firstexperience.md +++ b/windows/configuration/wcd/wcd-firstexperience.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-folders.md b/windows/configuration/wcd/wcd-folders.md index bbad0c9cb9..08eff6065d 100644 --- a/windows/configuration/wcd/wcd-folders.md +++ b/windows/configuration/wcd/wcd-folders.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-initialsetup.md b/windows/configuration/wcd/wcd-initialsetup.md index db5b9cee8b..a579fca408 100644 --- a/windows/configuration/wcd/wcd-initialsetup.md +++ b/windows/configuration/wcd/wcd-initialsetup.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-internetexplorer.md b/windows/configuration/wcd/wcd-internetexplorer.md index d1a2e56c56..e3290e6905 100644 --- a/windows/configuration/wcd/wcd-internetexplorer.md +++ b/windows/configuration/wcd/wcd-internetexplorer.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-licensing.md b/windows/configuration/wcd/wcd-licensing.md index 5b3ebb4f41..7ae7661ea8 100644 --- a/windows/configuration/wcd/wcd-licensing.md +++ b/windows/configuration/wcd/wcd-licensing.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-maps.md b/windows/configuration/wcd/wcd-maps.md index 4a1bfc4a7a..afe5f92c1c 100644 --- a/windows/configuration/wcd/wcd-maps.md +++ b/windows/configuration/wcd/wcd-maps.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-messaging.md b/windows/configuration/wcd/wcd-messaging.md index 1e3dfca7eb..11e48392c7 100644 --- a/windows/configuration/wcd/wcd-messaging.md +++ b/windows/configuration/wcd/wcd-messaging.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 10/05/2017 --- diff --git a/windows/configuration/wcd/wcd-modemconfigurations.md b/windows/configuration/wcd/wcd-modemconfigurations.md index fbe3f9a675..0f263e8ca0 100644 --- a/windows/configuration/wcd/wcd-modemconfigurations.md +++ b/windows/configuration/wcd/wcd-modemconfigurations.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-multivariant.md b/windows/configuration/wcd/wcd-multivariant.md index 37a5519dfd..fa8c0d735f 100644 --- a/windows/configuration/wcd/wcd-multivariant.md +++ b/windows/configuration/wcd/wcd-multivariant.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-networkproxy.md b/windows/configuration/wcd/wcd-networkproxy.md index 7eb31bc61c..3689226767 100644 --- a/windows/configuration/wcd/wcd-networkproxy.md +++ b/windows/configuration/wcd/wcd-networkproxy.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-networkqospolicy.md b/windows/configuration/wcd/wcd-networkqospolicy.md index 5906d70cdd..be9d9f4d69 100644 --- a/windows/configuration/wcd/wcd-networkqospolicy.md +++ b/windows/configuration/wcd/wcd-networkqospolicy.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-nfc.md b/windows/configuration/wcd/wcd-nfc.md index c03217c87e..1b56de1940 100644 --- a/windows/configuration/wcd/wcd-nfc.md +++ b/windows/configuration/wcd/wcd-nfc.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-oobe.md b/windows/configuration/wcd/wcd-oobe.md index 7a72de6bb0..e609255e3d 100644 --- a/windows/configuration/wcd/wcd-oobe.md +++ b/windows/configuration/wcd/wcd-oobe.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-otherassets.md b/windows/configuration/wcd/wcd-otherassets.md index f5f33e19a2..ff79d72f5f 100644 --- a/windows/configuration/wcd/wcd-otherassets.md +++ b/windows/configuration/wcd/wcd-otherassets.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-personalization.md b/windows/configuration/wcd/wcd-personalization.md index 27f82ea825..a5aaee541d 100644 --- a/windows/configuration/wcd/wcd-personalization.md +++ b/windows/configuration/wcd/wcd-personalization.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-policies.md b/windows/configuration/wcd/wcd-policies.md index 72357237a0..f672b70b05 100644 --- a/windows/configuration/wcd/wcd-policies.md +++ b/windows/configuration/wcd/wcd-policies.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-provisioningcommands.md b/windows/configuration/wcd/wcd-provisioningcommands.md index 5ed43d8d18..7ab3bd2e35 100644 --- a/windows/configuration/wcd/wcd-provisioningcommands.md +++ b/windows/configuration/wcd/wcd-provisioningcommands.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-sharedpc.md b/windows/configuration/wcd/wcd-sharedpc.md index d771bbee7b..744e0acd11 100644 --- a/windows/configuration/wcd/wcd-sharedpc.md +++ b/windows/configuration/wcd/wcd-sharedpc.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-shell.md b/windows/configuration/wcd/wcd-shell.md index 8d7ad0b7ff..a0b581cb04 100644 --- a/windows/configuration/wcd/wcd-shell.md +++ b/windows/configuration/wcd/wcd-shell.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-smisettings.md b/windows/configuration/wcd/wcd-smisettings.md index ce6de17758..df459903c7 100644 --- a/windows/configuration/wcd/wcd-smisettings.md +++ b/windows/configuration/wcd/wcd-smisettings.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-start.md b/windows/configuration/wcd/wcd-start.md index 25fcc57075..3256dea604 100644 --- a/windows/configuration/wcd/wcd-start.md +++ b/windows/configuration/wcd/wcd-start.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-startupapp.md b/windows/configuration/wcd/wcd-startupapp.md index 06c5b20b7a..3e9d1ca9b2 100644 --- a/windows/configuration/wcd/wcd-startupapp.md +++ b/windows/configuration/wcd/wcd-startupapp.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-startupbackgroundtasks.md b/windows/configuration/wcd/wcd-startupbackgroundtasks.md index 6b0840c310..2e5c3fa161 100644 --- a/windows/configuration/wcd/wcd-startupbackgroundtasks.md +++ b/windows/configuration/wcd/wcd-startupbackgroundtasks.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-surfacehubmanagement.md b/windows/configuration/wcd/wcd-surfacehubmanagement.md index f2da4a2dd6..4a6dbb3dd3 100644 --- a/windows/configuration/wcd/wcd-surfacehubmanagement.md +++ b/windows/configuration/wcd/wcd-surfacehubmanagement.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-tabletmode.md b/windows/configuration/wcd/wcd-tabletmode.md index a8d2ea900a..5f454d89bb 100644 --- a/windows/configuration/wcd/wcd-tabletmode.md +++ b/windows/configuration/wcd/wcd-tabletmode.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-takeatest.md b/windows/configuration/wcd/wcd-takeatest.md index 75613f3b2e..c498ffd865 100644 --- a/windows/configuration/wcd/wcd-takeatest.md +++ b/windows/configuration/wcd/wcd-takeatest.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-theme.md b/windows/configuration/wcd/wcd-theme.md index 2d3e643f85..bc5710c264 100644 --- a/windows/configuration/wcd/wcd-theme.md +++ b/windows/configuration/wcd/wcd-theme.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-unifiedwritefilter.md b/windows/configuration/wcd/wcd-unifiedwritefilter.md index fe65f8413f..5ba21b01a3 100644 --- a/windows/configuration/wcd/wcd-unifiedwritefilter.md +++ b/windows/configuration/wcd/wcd-unifiedwritefilter.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-universalappinstall.md b/windows/configuration/wcd/wcd-universalappinstall.md index 6ba1b3993a..50f88c2fdc 100644 --- a/windows/configuration/wcd/wcd-universalappinstall.md +++ b/windows/configuration/wcd/wcd-universalappinstall.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-universalappuninstall.md b/windows/configuration/wcd/wcd-universalappuninstall.md index 17bbc8f15b..70cd723052 100644 --- a/windows/configuration/wcd/wcd-universalappuninstall.md +++ b/windows/configuration/wcd/wcd-universalappuninstall.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-usberrorsoemoverride.md b/windows/configuration/wcd/wcd-usberrorsoemoverride.md index 7175b5e14b..31685f534d 100644 --- a/windows/configuration/wcd/wcd-usberrorsoemoverride.md +++ b/windows/configuration/wcd/wcd-usberrorsoemoverride.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-weakcharger.md b/windows/configuration/wcd/wcd-weakcharger.md index f1316bc77a..92f8844d81 100644 --- a/windows/configuration/wcd/wcd-weakcharger.md +++ b/windows/configuration/wcd/wcd-weakcharger.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-windowsteamsettings.md b/windows/configuration/wcd/wcd-windowsteamsettings.md index b9ee438e22..26c23a84ce 100644 --- a/windows/configuration/wcd/wcd-windowsteamsettings.md +++ b/windows/configuration/wcd/wcd-windowsteamsettings.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-wlan.md b/windows/configuration/wcd/wcd-wlan.md index 6b641db70f..80bbb26cf5 100644 --- a/windows/configuration/wcd/wcd-wlan.md +++ b/windows/configuration/wcd/wcd-wlan.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd-workplace.md b/windows/configuration/wcd/wcd-workplace.md index 901e30a048..8db1aa11a4 100644 --- a/windows/configuration/wcd/wcd-workplace.md +++ b/windows/configuration/wcd/wcd-workplace.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/configuration/wcd/wcd.md b/windows/configuration/wcd/wcd.md index 38f6061d9f..080f9e469f 100644 --- a/windows/configuration/wcd/wcd.md +++ b/windows/configuration/wcd/wcd.md @@ -5,7 +5,7 @@ ms.prod: w10 ms.mktglfcycl: deploy ms.sitesec: library author: jdeckerMS -localizationpriority: medium +ms.localizationpriority: medium ms.author: jdecker ms.date: 08/21/2017 --- diff --git a/windows/threat-protection/windows-defender-antivirus/configure-block-at-first-sight-windows-defender-antivirus.md b/windows/threat-protection/windows-defender-antivirus/configure-block-at-first-sight-windows-defender-antivirus.md index 01bec5d98d..5b30a1d8e3 100644 --- a/windows/threat-protection/windows-defender-antivirus/configure-block-at-first-sight-windows-defender-antivirus.md +++ b/windows/threat-protection/windows-defender-antivirus/configure-block-at-first-sight-windows-defender-antivirus.md @@ -45,12 +45,11 @@ You can also [specify how long the file should be prevented from running](config ## How it works -When a Windows Defender Antivirus client encounters a suspicious but undetected file, it queries our cloud protection backend. The cloud backend will apply heuristics, machine learning, and automated analysis of the file to determine the files as malicious or clean. The following video describes how this feature works. +When a Windows Defender Antivirus client encounters a suspicious but undetected file, it queries our cloud protection backend. The cloud backend will apply heuristics, machine learning, and automated analysis of the file to determine the files as malicious or clean. -The Block at first sight feature only uses the cloud protection backend for executable files that are downloaded from the Internet, or originating from the Internet zone. A hash value of the EXE file is checked via the cloud backend to determine if this is a previously undetected file. +The Block at First Sight feature only uses the cloud protection backend for executable files that are downloaded from the Internet, or originating from the Internet zone. A hash value of the .exe file is checked via the cloud backend to determine if this is a previously undetected file. - + If the cloud backend is unable to make a determination, the file will be locked by Windows Defender AV while a copy is uploaded to the cloud. The cloud will perform additional analysis to reach a determination before it allows the file to run or blocks it in all future encounters, depending on whether the file is determined to be malicious or safe. diff --git a/windows/threat-protection/windows-defender-antivirus/utilize-microsoft-cloud-protection-windows-defender-antivirus.md b/windows/threat-protection/windows-defender-antivirus/utilize-microsoft-cloud-protection-windows-defender-antivirus.md index b8b5733748..6a6267b89a 100644 --- a/windows/threat-protection/windows-defender-antivirus/utilize-microsoft-cloud-protection-windows-defender-antivirus.md +++ b/windows/threat-protection/windows-defender-antivirus/utilize-microsoft-cloud-protection-windows-defender-antivirus.md @@ -33,6 +33,11 @@ Cloud-delivered protection for Windows Defender Antivirus, also referred to as M Enabling cloud-delivered protection helps detect and block new malware - even if the malware has never been seen before - without needing to wait for a traditionally delivered definition update to block it. Definition updates can take hours to prepare and deliver, while our cloud service can deliver updated protection in seconds. +The following video describes how it works: + + + Cloud-delivered protection is enabled by default, however you may need to re-enable it if it has been disabled as part of previous organizational policies. The following table describes the differences in cloud-delivered protection between recent versions of Windows and System Center Configuration Manager.