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Merge pull request #2260 from kaushika-msft/patch-35

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Update to Dumpcheck reference and Video resources
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Jeanie Decker 2018-12-03 05:33:26 -08:00 committed by GitHub
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windows/client-management/troubleshoot-stop-errors.md
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@ -103,6 +103,12 @@ You can use the Microsoft DumpChk (Crash Dump File Checker) tool to verify that
>[!video https://www.youtube.com/embed?v=xN7tOfgNKag] >[!video https://www.youtube.com/embed?v=xN7tOfgNKag]
More information on how to use Dumpchk.exe to check your dump files:
- [Using DumpChk]( https://docs.microsoft.com/windows-hardware/drivers/debugger/dumpchk)
- [Download DumpCheck](https://developer.microsoft.com/windows/downloads/windows-10-sdk)
### Pagefile Settings ### Pagefile Settings
- [Introduction of page file in Long-Term Servicing Channel and Semi-Annual Channel of Windows](https://support.microsoft.com/help/4133658) - [Introduction of page file in Long-Term Servicing Channel and Semi-Annual Channel of Windows](https://support.microsoft.com/help/4133658)
@ -117,6 +123,19 @@ When a Stop error occurs, you should first isolate the problematic components, a
You can use the tools such as Windows Software Development KIT (SDK) and Symbols to diagnose dump logs. You can use the tools such as Windows Software Development KIT (SDK) and Symbols to diagnose dump logs.
## Video resources
The following videos illustrate various troubleshooting techniques on analyzing dump file.
- [Analyze Dump File](https://www.youtube.com/watch?v=s5Vwnmi_TEY)
- [Installing Debugging Tool for Windows (x64 and x86)](https://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-Building-your-USB-thumbdrive/player#time=22m29s:paused)
- [Debugging kernel mode crash memory dumps](https://channel9.msdn.com/Shows/Defrag-Tools/DefragTools-137-Debugging-kernel-mode-dumps)
- [Special Pool](https://www.youtube.com/watch?v=vHXYS9KdU1k)
## Advanced troubleshooting using Driver Verifier ## Advanced troubleshooting using Driver Verifier
We estimate that about 75 percent of all Stop errors are caused by faulty drivers. The Driver Verifier tool provides several methods to help you troubleshoot. These include running drivers in an isolated memory pool (without sharing memory with other components), generating extreme memory pressure, and validating parameters. If the tool encounters errors in the execution of driver code, it proactively creates an exception to let that part of the code be examined further. We estimate that about 75 percent of all Stop errors are caused by faulty drivers. The Driver Verifier tool provides several methods to help you troubleshoot. These include running drivers in an isolated memory pool (without sharing memory with other components), generating extreme memory pressure, and validating parameters. If the tool encounters errors in the execution of driver code, it proactively creates an exception to let that part of the code be examined further.
@ -135,19 +154,6 @@ Use the following guidelines when you use Driver Verifier:
For more information, see [Driver Verifier](https://docs.microsoft.com/windows-hardware/drivers/devtest/driver-verifier). For more information, see [Driver Verifier](https://docs.microsoft.com/windows-hardware/drivers/devtest/driver-verifier).
**Video resources**
The following videos illustrate various troubleshooting techniques.
- [Analyze Dump File](https://www.youtube.com/watch?v=s5Vwnmi_TEY)
- [Installing Debugging Tool for Windows (x64 and x86)](https://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-Building-your-USB-thumbdrive/player#time=22m29s:paused)
- [Debugging kernel mode crash memory dumps](https://channel9.msdn.com/Shows/Defrag-Tools/DefragTools-137-Debugging-kernel-mode-dumps)
- [Special Pool](https://www.youtube.com/watch?v=vHXYS9KdU1k)
## Common Windows Stop errors ## Common Windows Stop errors
This section doesn't contain a list of all error codes, but since many error codes have the same potential resolutions, your best bet is to follow the steps below to troubleshoot your error. This section doesn't contain a list of all error codes, but since many error codes have the same potential resolutions, your best bet is to follow the steps below to troubleshoot your error.