diff --git a/devices/hololens/TOC.md b/devices/hololens/TOC.md index 8b9e64d2f9..3ee637cb24 100644 --- a/devices/hololens/TOC.md +++ b/devices/hololens/TOC.md @@ -53,8 +53,8 @@ ## [Spatial mapping on HoloLens](hololens-spaces.md) # Update and recovery -## [Join the Windows Insider program](hololens-insider.md) -## [Managing HoloLens updates](hololens-updates.md) +## [Update HoloLens](hololens-update-hololens.md) +## [Manage updates on many HoloLens](hololens-updates.md) ## [Restart, reset, or recover](hololens-recovery.md) ## [Known issues](hololens-known-issues.md) ## [Frequently asked questions](hololens-faq.md) @@ -62,4 +62,5 @@ # [Release Notes](hololens-release-notes.md) # [Hololens status](hololens-status.md) # [Give us feedback](hololens-feedback.md) +# [Join the Windows Insider program](hololens-insider.md) # [Change history for Microsoft HoloLens documentation](change-history-hololens.md) diff --git a/devices/hololens/hololens-update-hololens.md b/devices/hololens/hololens-update-hololens.md new file mode 100644 index 0000000000..14d8993c95 --- /dev/null +++ b/devices/hololens/hololens-update-hololens.md @@ -0,0 +1,92 @@ +--- +title: Update HoloLens +description: Check your HoloLens' build number, update, and roll back updates. +keywords: how-to, update, roll back, HoloLens, check build, build number +ms.prod: hololens +ms.sitesec: library +author: scooley +ms.author: scooley +ms.topic: article +ms.localizationpriority: medium +ms.date: 11/27/2019 +audience: ITPro +ms.reviewer: +manager: jarrettr +appliesto: +- HoloLens (1st gen) +- HoloLens 2 +--- + +# Update HoloLens + +HoloLens uses Windows Update, just like other Windows 10 devices. Your HoloLens will automatically download and install system updates whenever it is plugged-in to power and connected to the Internet, even when it is in standby. + +This article will walk through HoloLens tools for: + +- viewing your current operating system version (build number) +- checking for updates +- manually updating HoloLens +- rolling back to an older update + +## Check your operating system version (build number) + +You can verify the system version number, (build number) by opening the Settings app and selecting **System** > **About**. + +## Check for updates and manually update + +You can check for updates any time in settings. To see available updates and check for new updates: + +1. Open the **Settings** app. +1. Navigate to **Update & Security** > **Windows Update**. +1. Select **Check for updates**. + +If an update is available, it will start downloading the new version. After the download is complete, select the **Restart Now** button to trigger the installation. If your device is below 40% and not plugged in, restarting will not start installing the update. + +While your HoloLens is installing the update, it will display spinning gears and a progress indicator. Do not turn off your HoloLens during this time. It will restart automatically once it has completed the installation. + +HoloLens applies one update at a time. If your HoloLens is more than one version behind the latest you may need to run through the update process multiple times to get it fully up to date. + +## Go back to a previous version - HoloLens 2 + +In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Advanced Recovery Companion to reset your HoloLens to the earlier version. + +> [!NOTE] +> Going back to an earlier version deletes your personal files and settings. + +To go back to a previous version of HoloLens 2, follow these steps: + +1. Make sure that you don't have any phones or Windows devices plugged in to your PC. +1. On your PC, download the [Advanced Recovery Companion](https://www.microsoft.com/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from the Microsoft Store. +1. Download the [most recent HoloLens 2 release](https://aka.ms/hololens2download). +1. When you have finished these downloads, open **File explorer** > **Downloads**. Right-click the zipped folder that you just downloaded, and select **Extract all** > **Extract** to unzip it. +1. Connect your HoloLens to your PC using a USB-A to USB-C cable. (Even if you've been using other cables to connect your HoloLens, this one works best.) +1. The Advanced Recovery Companion automatically detects your HoloLens. Select the **Microsoft HoloLens** tile. +1. On the next screen, select **Manual package selection** and then select the installation file contained in the folder that you unzipped in step 4. (Look for a file with the .ffu extension.) +1. Select **Install software**, and follow the instructions. + +## Go back to a previous version - HoloLens (1st Gen) + +In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Windows Device Recovery Tool to reset your HoloLens to the earlier version. + +> [!NOTE] +> Going back to an earlier version deletes your personal files and settings. + +To go back to a previous version of HoloLens 1, follow these steps: + +1. Make sure that you don't have any phones or Windows devices plugged in to your PC. +1. On your PC, download the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/help/12379). +1. Download the [HoloLens Anniversary Update recovery package](https://aka.ms/hololensrecovery). +1. When the downloads finish, open **File explorer** > **Downloads**. Right-click the zipped folder you just downloaded, and select **Extract all** > **Extract** to unzip it. +1. Connect your HoloLens to your PC using the micro-USB cable that it came with. (Even if you've been using other cables to connect your HoloLens, this one works best.) +1. The WDRT will automatically detect your HoloLens. Select the **Microsoft HoloLens** tile. +1. On the next screen, select **Manual package selection** and choose the installation file contained in the folder you unzipped in step 4. (Look for a file with the .ffu extension.) +1. Select **Install software**, and follow the instructions. + +> [!NOTE] +> If the WDRT doesn't detect your HoloLens, try restarting your PC. If that doesn't work, select **My device was not detected**, select **Microsoft HoloLens**, and then follow the instructions. + +## Windows Insider Program on HoloLens + +Want to see the latest features in HoloLens? If so, join the Windows Insider Program; you'll get access to preview builds of HoloLens software updates before they're available to the general public. + +[Get Windows Insider preview for Microsoft HoloLens](hololens-insider.md).