From ba020908f585a953b03cfde05aff314d669e8a38 Mon Sep 17 00:00:00 2001 From: Sarah Cooley Date: Wed, 27 Nov 2019 13:00:53 -0800 Subject: [PATCH 1/5] update, rollback, and check version --- devices/hololens/TOC.md | 5 +- devices/hololens/hololens-update-hololens.md | 90 ++++++++++++++++++++ 2 files changed, 93 insertions(+), 2 deletions(-) create mode 100644 devices/hololens/hololens-update-hololens.md diff --git a/devices/hololens/TOC.md b/devices/hololens/TOC.md index 8b9e64d2f9..3ee637cb24 100644 --- a/devices/hololens/TOC.md +++ b/devices/hololens/TOC.md @@ -53,8 +53,8 @@ ## [Spatial mapping on HoloLens](hololens-spaces.md) # Update and recovery -## [Join the Windows Insider program](hololens-insider.md) -## [Managing HoloLens updates](hololens-updates.md) +## [Update HoloLens](hololens-update-hololens.md) +## [Manage updates on many HoloLens](hololens-updates.md) ## [Restart, reset, or recover](hololens-recovery.md) ## [Known issues](hololens-known-issues.md) ## [Frequently asked questions](hololens-faq.md) @@ -62,4 +62,5 @@ # [Release Notes](hololens-release-notes.md) # [Hololens status](hololens-status.md) # [Give us feedback](hololens-feedback.md) +# [Join the Windows Insider program](hololens-insider.md) # [Change history for Microsoft HoloLens documentation](change-history-hololens.md) diff --git a/devices/hololens/hololens-update-hololens.md b/devices/hololens/hololens-update-hololens.md new file mode 100644 index 0000000000..34a6e0839d --- /dev/null +++ b/devices/hololens/hololens-update-hololens.md @@ -0,0 +1,90 @@ +--- +title: Update HoloLens +description: +ms.prod: hololens +ms.sitesec: library +author: Teresa-Motiv +ms.author: v-tea +ms.topic: article +ms.localizationpriority: medium +ms.date: 8/20/19 +ms.reviewer: +manager: jarrettr +appliesto: +- HoloLens (1st gen) +- HoloLens 2 +--- + +# Update HoloLens + +HoloLens uses Windows Update, just like other Windows 10 devices. Your HoloLens will automatically download and install system updates whenever it is plugged-in to power and connected to the Internet, even when it is in standby. + +This article will walk through HoloLens tools for: + +- viewing your current operating system version (build number) +- checking for updates +- manually updating HoloLens +- rolling back to an older update + +## Check your operating system version (build number) + +You can verify the system version number, (build number) by opening the Settings app and selecting **System** > **About**. + +## Check for updates and manually update + +You can check for updates any time in settings. To see available updates and check for new updates: + +1. Open the **Settings** app. +1. Navigate to **Update & Security** > **Windows Update**. +1. Select **Check for updates**. + +If an update is available, it will start downloading the new version. After the download is complete, select the **Restart Now** button to trigger the installation. If your device is below 40% and not plugged in, restarting will not start installing the update. + +While your HoloLens is installing the update, it will display spinning gears and a progress indicator. Do not turn off your HoloLens during this time. It will restart automatically once it has completed the installation. + +HoloLens applies one update at a time. If your HoloLens is more than one version behind the latest you may need to run through the update process multiple times to get it fully up to date. + +## Go back to a previous version - HoloLens 2 + +In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Advanced Recovery Companion to reset your HoloLens to the earlier version. + +> [!NOTE] +> Going back to an earlier version deletes your personal files and settings. + +To go back to a previous version of HoloLens 2, follow these steps: + +1. Make sure that you don't have any phones or Windows devices plugged in to your PC. +1. On your PC, download the [Advanced Recovery Companion](https://www.microsoft.com/en-us/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from the Microsoft Store. +1. Download the [most recent HoloLens 2 release](http://aka.ms/hololens2download). +1. When you have finished these downloads, open **File explorer** > **Downloads**. Right-click the zipped folder that you just downloaded, and select **Extract all** > **Extract** to unzip it. +1. Connect your HoloLens to your PC using a USB-A to USB-C cable . (Even if you've been using other cables to connect your HoloLens, this one works best.) +1. The Advanced Recovery Companion automatically detects your HoloLens. Select the **Microsoft HoloLens** tile. +1. On the next screen, select **Manual package selection** and then select the installation file contained in the folder that you unzipped in step 4. (Look for a file with the .ffu extension.) +1. Select **Install software**, and follow the instructions. + +## Go back to a previous version - HoloLens (1st Gen) + +In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Windows Device Recovery Tool to reset your HoloLens to the earlier version. + +> [!NOTE] +> Going back to an earlier version deletes your personal files and settings. + +To go back to a previous version of HoloLens 1, follow these steps: + +1. Make sure that you don't have any phones or Windows devices plugged in to your PC. +1. On your PC, download the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/en-us/help/12379). +1. Download the [HoloLens Anniversary Update recovery package](http://aka.ms/hololensrecovery). +1. When the downloads finish, open **File explorer** > **Downloads**. Right-click the zipped folder you just downloaded, and select **Extract all** > **Extract** to unzip it. +1. Connect your HoloLens to your PC using the micro-USB cable that it came with. (Even if you've been using other cables to connect your HoloLens, this one works best.) +1. The WDRT will automatically detect your HoloLens. Select the **Microsoft HoloLens** tile. +1. On the next screen, select **Manual package selection** and choose the installation file contained in the folder you unzipped in step 4. (Look for a file with the .ffu extension.) +1. Select **Install software**, and follow the instructions. + +> [!NOTE] +> If the WDRT doesn't detect your HoloLens, try restarting your PC. If that doesn't work, select **My device was not detected**, select **Microsoft HoloLens**, and then follow the instructions. + +## Windows Insider Program on HoloLens + +Want to see the latest features in HoloLens? If so, join the Windows Insider Program; you'll get access to preview builds of HoloLens software updates before they're available to the general public. + +[Get Windows Insider preview for Microsoft HoloLens](hololens-insider.md). From 1da870471c797cf1096715f6d85b27b94d1132be Mon Sep 17 00:00:00 2001 From: Sarah Cooley Date: Wed, 27 Nov 2019 13:03:45 -0800 Subject: [PATCH 2/5] added keywords --- devices/hololens/hololens-update-hololens.md | 10 ++++++---- 1 file changed, 6 insertions(+), 4 deletions(-) diff --git a/devices/hololens/hololens-update-hololens.md b/devices/hololens/hololens-update-hololens.md index 34a6e0839d..eb0cd72d09 100644 --- a/devices/hololens/hololens-update-hololens.md +++ b/devices/hololens/hololens-update-hololens.md @@ -1,13 +1,15 @@ --- title: Update HoloLens -description: +description: Check your HoloLens' build number, update, and roll back updates. +keywords: how-to, update, roll back, HoloLens, check build, build number ms.prod: hololens ms.sitesec: library -author: Teresa-Motiv -ms.author: v-tea +author: scooley +ms.author: scooley ms.topic: article ms.localizationpriority: medium -ms.date: 8/20/19 +ms.date: 11/27/2019 +audience: ITPro ms.reviewer: manager: jarrettr appliesto: From ae7747da6163e885225985df21cd840f237061cf Mon Sep 17 00:00:00 2001 From: Sarah Cooley Date: Wed, 27 Nov 2019 14:31:50 -0800 Subject: [PATCH 3/5] updates --- devices/hololens/hololens-update-hololens.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/devices/hololens/hololens-update-hololens.md b/devices/hololens/hololens-update-hololens.md index eb0cd72d09..4df432ba52 100644 --- a/devices/hololens/hololens-update-hololens.md +++ b/devices/hololens/hololens-update-hololens.md @@ -56,8 +56,8 @@ In some cases, you might want to go back to a previous version of the HoloLens s To go back to a previous version of HoloLens 2, follow these steps: 1. Make sure that you don't have any phones or Windows devices plugged in to your PC. -1. On your PC, download the [Advanced Recovery Companion](https://www.microsoft.com/en-us/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from the Microsoft Store. -1. Download the [most recent HoloLens 2 release](http://aka.ms/hololens2download). +1. On your PC, download the [Advanced Recovery Companion](https://www.microsoft.com/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from the Microsoft Store. +1. Download the [most recent HoloLens 2 release](https://aka.ms/hololens2download). 1. When you have finished these downloads, open **File explorer** > **Downloads**. Right-click the zipped folder that you just downloaded, and select **Extract all** > **Extract** to unzip it. 1. Connect your HoloLens to your PC using a USB-A to USB-C cable . (Even if you've been using other cables to connect your HoloLens, this one works best.) 1. The Advanced Recovery Companion automatically detects your HoloLens. Select the **Microsoft HoloLens** tile. From 6f0917af0b68e0a17d32479e70da6cdfa8541ed5 Mon Sep 17 00:00:00 2001 From: Sarah Cooley Date: Wed, 27 Nov 2019 17:47:41 -0800 Subject: [PATCH 4/5] updates --- devices/hololens/hololens-update-hololens.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/hololens/hololens-update-hololens.md b/devices/hololens/hololens-update-hololens.md index 4df432ba52..7c7b51ed7a 100644 --- a/devices/hololens/hololens-update-hololens.md +++ b/devices/hololens/hololens-update-hololens.md @@ -75,7 +75,7 @@ To go back to a previous version of HoloLens 1, follow these steps: 1. Make sure that you don't have any phones or Windows devices plugged in to your PC. 1. On your PC, download the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/en-us/help/12379). -1. Download the [HoloLens Anniversary Update recovery package](http://aka.ms/hololensrecovery). +1. Download the [HoloLens Anniversary Update recovery package](https://aka.ms/hololensrecovery). 1. When the downloads finish, open **File explorer** > **Downloads**. Right-click the zipped folder you just downloaded, and select **Extract all** > **Extract** to unzip it. 1. Connect your HoloLens to your PC using the micro-USB cable that it came with. (Even if you've been using other cables to connect your HoloLens, this one works best.) 1. The WDRT will automatically detect your HoloLens. Select the **Microsoft HoloLens** tile. From a5c799055b32c2215b85db45ca46f3699e036cf2 Mon Sep 17 00:00:00 2001 From: Sarah Cooley Date: Wed, 27 Nov 2019 17:48:44 -0800 Subject: [PATCH 5/5] updates --- devices/hololens/hololens-update-hololens.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/devices/hololens/hololens-update-hololens.md b/devices/hololens/hololens-update-hololens.md index 7c7b51ed7a..14d8993c95 100644 --- a/devices/hololens/hololens-update-hololens.md +++ b/devices/hololens/hololens-update-hololens.md @@ -59,14 +59,14 @@ To go back to a previous version of HoloLens 2, follow these steps: 1. On your PC, download the [Advanced Recovery Companion](https://www.microsoft.com/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from the Microsoft Store. 1. Download the [most recent HoloLens 2 release](https://aka.ms/hololens2download). 1. When you have finished these downloads, open **File explorer** > **Downloads**. Right-click the zipped folder that you just downloaded, and select **Extract all** > **Extract** to unzip it. -1. Connect your HoloLens to your PC using a USB-A to USB-C cable . (Even if you've been using other cables to connect your HoloLens, this one works best.) +1. Connect your HoloLens to your PC using a USB-A to USB-C cable. (Even if you've been using other cables to connect your HoloLens, this one works best.) 1. The Advanced Recovery Companion automatically detects your HoloLens. Select the **Microsoft HoloLens** tile. 1. On the next screen, select **Manual package selection** and then select the installation file contained in the folder that you unzipped in step 4. (Look for a file with the .ffu extension.) 1. Select **Install software**, and follow the instructions. ## Go back to a previous version - HoloLens (1st Gen) -In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Windows Device Recovery Tool to reset your HoloLens to the earlier version. +In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Windows Device Recovery Tool to reset your HoloLens to the earlier version. > [!NOTE] > Going back to an earlier version deletes your personal files and settings. @@ -74,7 +74,7 @@ In some cases, you might want to go back to a previous version of the HoloLens s To go back to a previous version of HoloLens 1, follow these steps: 1. Make sure that you don't have any phones or Windows devices plugged in to your PC. -1. On your PC, download the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/en-us/help/12379). +1. On your PC, download the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/help/12379). 1. Download the [HoloLens Anniversary Update recovery package](https://aka.ms/hololensrecovery). 1. When the downloads finish, open **File explorer** > **Downloads**. Right-click the zipped folder you just downloaded, and select **Extract all** > **Extract** to unzip it. 1. Connect your HoloLens to your PC using the micro-USB cable that it came with. (Even if you've been using other cables to connect your HoloLens, this one works best.)