machines and links

This commit is contained in:
Joey Caparas 2018-03-22 17:42:46 -07:00
parent 352fbf9830
commit b3bfb746ba
9 changed files with 30 additions and 29 deletions

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@ -51,5 +51,5 @@ Read the walkthrough document provided with each attack scenario. Each document
>Simulation files or scripts mimic attack activity but are actually benign and will not harm or compromise the test machine. >Simulation files or scripts mimic attack activity but are actually benign and will not harm or compromise the test machine.
## Related topics ## Related topics
- [Onboard and set up Windows Defender ATP](onboard-configure-windows-defender-advanced-threat-protection.md) - [Onboard machines](onboard-configure-windows-defender-advanced-threat-protection.md)
- [Onboard machines](configure-endpoints-windows-defender-advanced-threat-protection.md) - [Onboard Windows 10 machines](configure-endpoints-windows-defender-advanced-threat-protection.md)

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@ -68,6 +68,6 @@ To effectively offboard the machine from the service, you'll need to disable the
## Related topics ## Related topics
- [Onboard Windows 10 machines](configure-endpoints-windows-defender-advanced-threat-protection.md) - [Onboard Windows 10 machines](configure-endpoints-windows-defender-advanced-threat-protection.md)
- [Configure servers](configure-server-endpoints-windows-defender-advanced-threat-protection.md) - [Onboard servers](configure-server-endpoints-windows-defender-advanced-threat-protection.md)
- [Configure proxy and Internet connectivity settings](configure-proxy-internet-windows-defender-advanced-threat-protection.md) - [Configure proxy and Internet connectivity settings](configure-proxy-internet-windows-defender-advanced-threat-protection.md)
- [Troubleshooting Windows Defender Advanced Threat Protection onboarding issues](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md) - [Troubleshooting Windows Defender Advanced Threat Protection onboarding issues](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md)

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@ -30,7 +30,7 @@ ms.date: 04/16/2018
You can also manually onboard individual machines to Windows Defender ATP. You might want to do this first when testing the service before you commit to onboarding all machines in your network. You can also manually onboard individual machines to Windows Defender ATP. You might want to do this first when testing the service before you commit to onboarding all machines in your network.
> [!NOTE] > [!NOTE]
> The script has been optimized to be used on a limited number of machines (1-10 machines). To deploy to scale, use other deployment options. For more information on using other deployment options, see [Onboard machines](configure-endpoints-windows-defender-advanced-threat-protection.md). > The script has been optimized to be used on a limited number of machines (1-10 machines). To deploy to scale, use other deployment options. For more information on using other deployment options, see [Onboard Window 10 machines](configure-endpoints-windows-defender-advanced-threat-protection.md).
## Onboard machines ## Onboard machines
1. Open the GP configuration package .zip file (*WindowsDefenderATPOnboardingPackage.zip*) that you downloaded from the service onboarding wizard. You can also get the package from the [Windows Defender ATP portal](https://securitycenter.windows.com/): 1. Open the GP configuration package .zip file (*WindowsDefenderATPOnboardingPackage.zip*) that you downloaded from the service onboarding wizard. You can also get the package from the [Windows Defender ATP portal](https://securitycenter.windows.com/):

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@ -87,7 +87,7 @@ Youll be able to onboard in the same method available for Windows 10 client m
1. Install the latest Windows Server Insider build on a machine. For more information, see [Windows Server Insider Preview](https://www.microsoft.com/en-us/software-download/windowsinsiderpreviewserver). 1. Install the latest Windows Server Insider build on a machine. For more information, see [Windows Server Insider Preview](https://www.microsoft.com/en-us/software-download/windowsinsiderpreviewserver).
2. Configure Windows Defender ATP onboarding settings on the server. For more information, see [Windows Defender ATP client onboarding](configure-endpoints-windows-defender-advanced-threat-protection.md). 2. Configure Windows Defender ATP onboarding settings on the server. For more information, see [[Onboard Window 10 machines](configure-endpoints-windows-defender-advanced-threat-protection.md).
3. If youre running a third party antimalware solution, you'll need to apply the following Windows Defender AV passive mode settings and verify it was configured correctly: 3. If youre running a third party antimalware solution, you'll need to apply the following Windows Defender AV passive mode settings and verify it was configured correctly:

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@ -1,5 +1,5 @@
--- ---
title: Review events and errors on Event Viewer title: Review events and errors using Event Viewer
description: Get descriptions and further troubleshooting steps (if required) for all events reported by the Windows Defender ATP service. description: Get descriptions and further troubleshooting steps (if required) for all events reported by the Windows Defender ATP service.
keywords: troubleshoot, event viewer, log summary, failure code, failed, Windows Defender Advanced Threat Protection service, cannot start, broken, can't start keywords: troubleshoot, event viewer, log summary, failure code, failed, Windows Defender Advanced Threat Protection service, cannot start, broken, can't start
search.product: eADQiWindows 10XVcnh search.product: eADQiWindows 10XVcnh
@ -14,7 +14,7 @@ ms.date: 04/16/2018
--- ---
# Review events and errors on Event Viewer # Review events and errors using Event Viewer
**Applies to:** **Applies to:**

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@ -54,7 +54,7 @@ This status indicates that there's limited communication between the machine and
The following suggested actions can help fix issues related to a misconfigured machine with impaired communications: The following suggested actions can help fix issues related to a misconfigured machine with impaired communications:
- [Ensure the machine has Internet connection](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md#ensure-the-endpoint-has-an-internet-connection)</br> - [Ensure the machine has Internet connection](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md#troubleshoot-onboarding-issues-on-the-machine)</br>
The Window Defender ATP sensor requires Microsoft Windows HTTP (WinHTTP) to report sensor data and communicate with the Windows Defender ATP service. The Window Defender ATP sensor requires Microsoft Windows HTTP (WinHTTP) to report sensor data and communicate with the Windows Defender ATP service.
- [Verify client connectivity to Windows Defender ATP service URLs](configure-proxy-internet-windows-defender-advanced-threat-protection.md#verify-client-connectivity-to-windows-defender-atp-service-urls)</br> - [Verify client connectivity to Windows Defender ATP service URLs](configure-proxy-internet-windows-defender-advanced-threat-protection.md#verify-client-connectivity-to-windows-defender-atp-service-urls)</br>
@ -66,7 +66,7 @@ If you took corrective actions and the machine status is still misconfigured, [o
A misconfigured machine with status No sensor data has communication with the service but can only report partial sensor data. A misconfigured machine with status No sensor data has communication with the service but can only report partial sensor data.
Follow theses actions to correct known issues related to a misconfigured machine with status No sensor data: Follow theses actions to correct known issues related to a misconfigured machine with status No sensor data:
- [Ensure the machine has Internet connection](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md#ensure-the-endpoint-has-an-internet-connection)</br> - [Ensure the machine has Internet connection](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md#troubleshoot-onboarding-issues-on-the-machine)</br>
The Window Defender ATP sensor requires Microsoft Windows HTTP (WinHTTP) to report sensor data and communicate with the Windows Defender ATP service. The Window Defender ATP sensor requires Microsoft Windows HTTP (WinHTTP) to report sensor data and communicate with the Windows Defender ATP service.
- [Verify client connectivity to Windows Defender ATP service URLs](configure-proxy-internet-windows-defender-advanced-threat-protection.md#verify-client-connectivity-to-windows-defender-atp-service-urls)</br> - [Verify client connectivity to Windows Defender ATP service URLs](configure-proxy-internet-windows-defender-advanced-threat-protection.md#verify-client-connectivity-to-windows-defender-atp-service-urls)</br>

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@ -42,7 +42,10 @@ Windows Defender ATP makes it easy to create a Power BI dashboard by providing a
1. In the navigation pane, select **Settings** > **General** > **Power BI reports**. 1. In the navigation pane, select **Settings** > **General** > **Power BI reports**.
2. Click **Create dashboard**. You'll see a notification that things are being loaded. 2. Click **Create dashboard**.
![Image of create dashboard](images/atp-create-dashboard.png)
You'll see a notification that things are being loaded.
![Image of loading](images/atp-loading.png) ![Image of loading](images/atp-loading.png)
@ -159,16 +162,6 @@ After completing the steps in the Before you begin section, you can proceed with
## Using the Power BI reports
There are a couple of tabs on the report that's generated:
- Machine and alerts
- Investigation results and action center
- Secure score
In general, if you know of a specific threat name, CVE, or KB, you can identify machines with upatched vulnerabilities that might be leveraged by threats. This report also helps you determine whether machine-level mitigations are configured correctly on the machines and prioritize those that might need attention.
## Mashup Windows Defender ATP data with other data sources ## Mashup Windows Defender ATP data with other data sources
You can use Power BI Desktop to analyse data from Windows Defender ATP and mash that data up with other data sources to gain better security perspective in your organization. You can use Power BI Desktop to analyse data from Windows Defender ATP and mash that data up with other data sources to gain better security perspective in your organization.
@ -196,6 +189,14 @@ You can use Power BI Desktop to analyse data from Windows Defender ATP and mash
8. Add visuals and select fields from the available data sources. 8. Add visuals and select fields from the available data sources.
## Using the Power BI reports
There are a couple of tabs on the report that's generated:
- Machine and alerts
- Investigation results and action center
- Secure score
In general, if you know of a specific threat name, CVE, or KB, you can identify machines with upatched vulnerabilities that might be leveraged by threats. This report also helps you determine whether machine-level mitigations are configured correctly on the machines and prioritize those that might need attention.

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@ -72,9 +72,9 @@ Event ID | Error Type | Resolution steps
10 | Onboarding data couldn't be written to registry | Check the permissions on the registry, specifically<br> ```HKLM\SOFTWARE\Policies\Microsoft\Windows Advanced Threat```.<br>Verify that the script was ran as an administrator. 10 | Onboarding data couldn't be written to registry | Check the permissions on the registry, specifically<br> ```HKLM\SOFTWARE\Policies\Microsoft\Windows Advanced Threat```.<br>Verify that the script was ran as an administrator.
15 | Failed to start SENSE service |Check the service health (```sc query sense``` command). Make sure it's not in an intermediate state (*'Pending_Stopped'*, *'Pending_Running'*) and try to run the script again (with administrator rights). <br> <br> If the machine is running Windows 10, version 1607 and running the command `sc query sense` returns `START_PENDING`, reboot the machine. If rebooting the machine doesn't address the issue, upgrade to KB4015217 and try onboarding again. 15 | Failed to start SENSE service |Check the service health (```sc query sense``` command). Make sure it's not in an intermediate state (*'Pending_Stopped'*, *'Pending_Running'*) and try to run the script again (with administrator rights). <br> <br> If the machine is running Windows 10, version 1607 and running the command `sc query sense` returns `START_PENDING`, reboot the machine. If rebooting the machine doesn't address the issue, upgrade to KB4015217 and try onboarding again.
15 | Failed to start SENSE service | If the message of the error is: System error 577 has occurred. You need to enable the Windows Defender Antivirus ELAM driver, see [Ensure that Windows Defender Antivirus is not disabled by a policy](#ensure-that-windows-defender-antivirus-is-not-disabled-by-a-policy) for instructions. 15 | Failed to start SENSE service | If the message of the error is: System error 577 has occurred. You need to enable the Windows Defender Antivirus ELAM driver, see [Ensure that Windows Defender Antivirus is not disabled by a policy](#ensure-that-windows-defender-antivirus-is-not-disabled-by-a-policy) for instructions.
30 | The script failed to wait for the service to start running | The service could have taken more time to start or has encountered errors while trying to start. For more information on events and errors related to SENSE, see [Review events and errors on endpoints with Event viewer](event-error-codes-windows-defender-advanced-threat-protection.md). 30 | The script failed to wait for the service to start running | The service could have taken more time to start or has encountered errors while trying to start. For more information on events and errors related to SENSE, see [Review events and errors using Event viewer](event-error-codes-windows-defender-advanced-threat-protection.md).
35 | The script failed to find needed onboarding status registry value | When the SENSE service starts for the first time, it writes onboarding status to the registry location<br>```HKLM\SOFTWARE\Microsoft\Windows Advanced Threat Protection\Status```.<br>The script failed to find it after several seconds. You can manually test it and check if it's there. For more information on events and errors related to SENSE, see [Review events and errors on machines with Event viewer](event-error-codes-windows-defender-advanced-threat-protection.md). 35 | The script failed to find needed onboarding status registry value | When the SENSE service starts for the first time, it writes onboarding status to the registry location<br>```HKLM\SOFTWARE\Microsoft\Windows Advanced Threat Protection\Status```.<br>The script failed to find it after several seconds. You can manually test it and check if it's there. For more information on events and errors related to SENSE, see [Review events and errors using Event viewer](event-error-codes-windows-defender-advanced-threat-protection.md).
40 | SENSE service onboarding status is not set to **1** | The SENSE service has failed to onboard properly. For more information on events and errors related to SENSE, see [Review events and errors on machines with Event viewer](event-error-codes-windows-defender-advanced-threat-protection.md). 40 | SENSE service onboarding status is not set to **1** | The SENSE service has failed to onboard properly. For more information on events and errors related to SENSE, see [Review events and errors using Event viewer](event-error-codes-windows-defender-advanced-threat-protection.md).
65 | Insufficient privileges| Run the script again with administrator privileges. 65 | Insufficient privileges| Run the script again with administrator privileges.
## Troubleshoot onboarding issues using Microsoft Intune ## Troubleshoot onboarding issues using Microsoft Intune
@ -156,12 +156,12 @@ If the deployment tools used does not indicate an error in the onboarding proces
Event ID | Message | Resolution steps Event ID | Message | Resolution steps
:---|:---|:--- :---|:---|:---
5 | Windows Defender Advanced Threat Protection service failed to connect to the server at _variable_ | [Ensure the machine has Internet access](#ensure-the-endpoint-has-an-internet-connection). 5 | Windows Defender Advanced Threat Protection service failed to connect to the server at _variable_ | [Ensure the machine has Internet access](#ensure-the-endpoint-has-an-internet-connection).
6 | Windows Defender Advanced Threat Protection service is not onboarded and no onboarding parameters were found. Failure code: _variable_ | [Run the onboarding script again](configure-endpoints-windows-defender-advanced-threat-protection.md). 6 | Windows Defender Advanced Threat Protection service is not onboarded and no onboarding parameters were found. Failure code: _variable_ | [Run the onboarding script again](configure-endpoints-script-windows-defender-advanced-threat-protection.md).
7 | Windows Defender Advanced Threat Protection service failed to read the onboarding parameters. Failure code: _variable_ | [Ensure the machine has Internet access](#ensure-the-endpoint-has-an-internet-connection), then run the entire onboarding process again. 7 | Windows Defender Advanced Threat Protection service failed to read the onboarding parameters. Failure code: _variable_ | [Ensure the machine has Internet access](#ensure-the-endpoint-has-an-internet-connection), then run the entire onboarding process again.
9 | Windows Defender Advanced Threat Protection service failed to change its start type. Failure code: variable | If the event happened during onboarding, reboot and re-attempt running the onboarding script. For more information, see [Run the onboarding script again](configure-endpoints-windows-defender-advanced-threat-protection.md). <br><br>If the event happened during offboarding, contact support. 9 | Windows Defender Advanced Threat Protection service failed to change its start type. Failure code: variable | If the event happened during onboarding, reboot and re-attempt running the onboarding script. For more information, see [Run the onboarding script again](configure-endpoints-script-windows-defender-advanced-threat-protection.md). <br><br>If the event happened during offboarding, contact support.
10 | Windows Defender Advanced Threat Protection service failed to persist the onboarding information. Failure code: variable | If the event happened during onboarding, re-attempt running the onboarding script. For more information, see [Run the onboarding script again](configure-endpoints-windows-defender-advanced-threat-protection.md). <br><br>If the problem persists, contact support. 10 | Windows Defender Advanced Threat Protection service failed to persist the onboarding information. Failure code: variable | If the event happened during onboarding, re-attempt running the onboarding script. For more information, see [Run the onboarding script again](configure-endpoints-script-windows-defender-advanced-threat-protection.md). <br><br>If the problem persists, contact support.
15 | Windows Defender Advanced Threat Protection cannot start command channel with URL: _variable_ | [Ensure the machine has Internet access](#ensure-the-endpoint-has-an-internet-connection). 15 | Windows Defender Advanced Threat Protection cannot start command channel with URL: _variable_ | [Ensure the machine has Internet access](#ensure-the-endpoint-has-an-internet-connection).
17 | Windows Defender Advanced Threat Protection service failed to change the Connected User Experiences and Telemetry service location. Failure code: variable | [Run the onboarding script again](configure-endpoints-windows-defender-advanced-threat-protection.md). If the problem persists, contact support. 17 | Windows Defender Advanced Threat Protection service failed to change the Connected User Experiences and Telemetry service location. Failure code: variable | [Run the onboarding script again](configure-endpoints-script-windows-defender-advanced-threat-protection.md). If the problem persists, contact support.
25 | Windows Defender Advanced Threat Protection service failed to reset health status in the registry. Failure code: _variable_ | Contact support. 25 | Windows Defender Advanced Threat Protection service failed to reset health status in the registry. Failure code: _variable_ | Contact support.
27 | Failed to enable Windows Defender Advanced Threat Protection mode in Windows Defender. Onboarding process failed. Failure code: variable | Contact support. 27 | Failed to enable Windows Defender Advanced Threat Protection mode in Windows Defender. Onboarding process failed. Failure code: variable | Contact support.
29 | Failed to read the offboarding parameters. Error type: %1, Error code: %2, Description: %3 | Ensure the machine has Internet access, then run the entire offboarding process again. 29 | Failed to read the offboarding parameters. Error type: %1, Error code: %2, Description: %3 | Ensure the machine has Internet access, then run the entire offboarding process again.

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@ -42,7 +42,7 @@ Make sure that `*.securitycenter.windows.com` is included the proxy whitelist.
### Windows Defender ATP service shows event or error logs in the Event Viewer ### Windows Defender ATP service shows event or error logs in the Event Viewer
See the topic [Review events and errors on machines with Event Viewer](event-error-codes-windows-defender-advanced-threat-protection.md) for a list of event IDs that are reported by the Windows Defender ATP service. The topic also contains troubleshooting steps for event errors. See the topic [Review events and errors using Event Viewer](event-error-codes-windows-defender-advanced-threat-protection.md) for a list of event IDs that are reported by the Windows Defender ATP service. The topic also contains troubleshooting steps for event errors.
### Windows Defender ATP service fails to start after a reboot and shows error 577 ### Windows Defender ATP service fails to start after a reboot and shows error 577
@ -73,4 +73,4 @@ Support of use of comma as a separator in numbers are not supported. Regions whe
## Related topics ## Related topics
- [Troubleshoot Windows Defender Advanced Threat Protection onboarding issues](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md) - [Troubleshoot Windows Defender Advanced Threat Protection onboarding issues](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md)
- [Review events and errors on machines with Event Viewer](event-error-codes-windows-defender-advanced-threat-protection.md) - [Review events and errors using Event Viewer](event-error-codes-windows-defender-advanced-threat-protection.md)