Update other-troubleshooting.md

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jcaparas 2016-05-09 16:28:43 +10:00
parent 20900f39c4
commit b3e4c14a26

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@ -102,6 +102,7 @@ If the endpoints aren't reporting correctly, you might need to check that the Wi
```
sc qc sense
```
**Check that the service is running from the command line:**
1. Open an elevated command-line prompt on the endpoint:
@ -125,6 +126,7 @@ If the endpoints aren't reporting correctly, you might need to check that the Wi
```
sc qc sense
```
### Ensure that telemetry and diagnostics service is enabled
If the endpoints aren't reporting correctly, you might need to check that the Windows 10 telemetry and diagnostics service is enabled on the endpoint. The service may have been disabled by other programs or user configuration changes.