Added FAQ question. Correction to Step 4 in Device overview workflow.

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tiaraquan 2022-09-26 09:34:21 -07:00
parent c63bbda526
commit b48d0e20bd
2 changed files with 4 additions and 1 deletions

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@ -44,7 +44,7 @@ See the following detailed workflow diagram. The diagram covers the Windows Auto
| **Step 1: Identify devices** | IT admin identifies devices to be managed by the Windows Autopatch service. | | **Step 1: Identify devices** | IT admin identifies devices to be managed by the Windows Autopatch service. |
| **Step 2: Add devices** | IT admin adds devices through direct membership or nests other Azure AD assigned or dynamic groups into the **Windows Autopatch Device Registration** Azure AD assigned group. | | **Step 2: Add devices** | IT admin adds devices through direct membership or nests other Azure AD assigned or dynamic groups into the **Windows Autopatch Device Registration** Azure AD assigned group. |
| **Step 3: Discover devices** | The Windows Autopatch Discover Devices function hourly discovers devices previously added by the IT admin into the **Windows Autopatch Device Registration** Azure AD assigned group in **step #2**. The Azure AD device ID is used by Windows Autopatch to query device attributes in both Microsoft Endpoint Manager-Intune and Azure AD when registering devices into its service.<ol><li>Once devices are discovered from the Azure AD group, the same function gathers additional device attributes and saves it into its memory during the discovery operation. The following device attributes are gathered from Azure AD in this step:</li><ol><li>**AzureADDeviceID**</li><li>**OperatingSystem**</li><li>**DisplayName (Device name)**</li><li>**AccountEnabled**</li><li>**RegistrationDateTime**</li><li>**ApproximateLastSignInDateTime**</li></ol><li>In this same step, the Windows Autopatch discover devices function calls another function, the device prerequisite check function. The device prerequisite check function evaluates software-based device-level prerequisites to comply with Windows Autopatch device readiness requirements prior to registration.</li></ol> | | **Step 3: Discover devices** | The Windows Autopatch Discover Devices function hourly discovers devices previously added by the IT admin into the **Windows Autopatch Device Registration** Azure AD assigned group in **step #2**. The Azure AD device ID is used by Windows Autopatch to query device attributes in both Microsoft Endpoint Manager-Intune and Azure AD when registering devices into its service.<ol><li>Once devices are discovered from the Azure AD group, the same function gathers additional device attributes and saves it into its memory during the discovery operation. The following device attributes are gathered from Azure AD in this step:</li><ol><li>**AzureADDeviceID**</li><li>**OperatingSystem**</li><li>**DisplayName (Device name)**</li><li>**AccountEnabled**</li><li>**RegistrationDateTime**</li><li>**ApproximateLastSignInDateTime**</li></ol><li>In this same step, the Windows Autopatch discover devices function calls another function, the device prerequisite check function. The device prerequisite check function evaluates software-based device-level prerequisites to comply with Windows Autopatch device readiness requirements prior to registration.</li></ol> |
| **Step 4: Check prerequisites** | The Windows Autopatch prerequisite function makes an Intune Graph API call to sequentially validate device readiness attributes required for the registration process. For detailed information, see the [Detailed prerequisite check workflow diagram](#detailed-prerequisite-check-workflow-diagram) section. The service checks the following device readiness attributes, and/or prerequisites:<ol><li>**Serial number, model, and manufacturer.**</li><ol><li>Checks if the serial number already exists in the Windows Autopatchs managed device database.</li></ol><li>**If the device is Intune-managed or not.**</li><ol><li>Windows Autopatch looks to see **if the Azure AD device ID has an Intune device ID associated with it**.</li><ol><li>If **yes**, it means this device is enrolled into Intune.</li><li>If **not**, it means the device isn't enrolled into Intune, hence it can't be managed by the Windows Autopatch service.</li></ol><li>**If the device is not managed by Intune**, the Windows Autopatch service can't gather device attributes such as operating system version, Intune enrollment date, device name and other attributes. When this happens, the Windows Autopatch service uses the Azure AD device attributes gathered and saved to its memory in **step 3a**.</li><ol><li>Once it has the device attributes gathered from Azure AD in **step 3a**, the device is flagged with the **Prerequisite failed** status, then added to the **Not registered** tab so the IT admin can review the reason(s) the device wasn't registered into Windows Autopatch. The IT admin will remediate these devices. In this case, the IT admin should check why the device wasnt enrolled into Intune.</li><li>A common reason is when the Azure AD device ID is stale, it doesnt have an Intune device ID associated with it anymore. To remediate, [clean up any stale Azure AD device records from your tenant](windows-autopatch-register-devices.md#clean-up-dual-state-of-hybrid-azure-ad-joined-and-azure-registered-devices-in-your-azure-ad-tenant).</li></ol><li>**If the device is managed by Intune**, the Windows Autopatch prerequisite check function continues to the next prerequisite check, which evaluates whether the device has checked into Intune in the last 28 days.</li></ol><li>**If the device is a Windows device or not.**</li><ol><li>Windows Autopatch looks to see if the Azure AD device ID has an Intune device ID associated with it.</li><ol><li>**If yes**, it means this device is enrolled into Intune.</li><li>**If not**, it means the device isn't enrolled into Intune, hence it can't be managed by the Windows Autopatch service.</li></ol></ol><li>**Windows Autopatch checks the Windows SKU family**. The SKU must be either:</li><ol><li>**Enterprise**</li><li>**Pro**</li><li>**Pro Workstation**</li></ol><li>**If the device meets the operating system requirements**, Windows Autopatch checks whether the device is either:</li><ol><li>**Only managed by Intune.**</li><ol><li>If the device is only managed by Intune, the device is marked as Passed all prerequisites.</li></ol><li>**Co-managed by both Configuration Manager and Intune.**</li><ol><li>If the device is co-managed by both Configuration Manager and Intune, an additional prerequisite check is evaluated to determine if the device satisfies the co-management-enabled workloads required by Windows Autopatch to manage devices in a co-managed state. The required co-management workloads evaluated in this step are:</li><ol><li>**Windows Updates Policies**</li><li>**Device Configuration**</li><li>**Office Click to Run**</li></ol><li>If Windows Autopatch determines that one of these workloads isnt enabled on the device, the service marks the device as **Prerequisite failed** and moves the device to the **Not registered** tab.</li></ol></ol></ol>| | **Step 4: Check prerequisites** | The Windows Autopatch prerequisite function makes an Intune Graph API call to sequentially validate device readiness attributes required for the registration process. For detailed information, see the [Detailed prerequisite check workflow diagram](#detailed-prerequisite-check-workflow-diagram) section. The service checks the following device readiness attributes, and/or prerequisites:<ol><li>**Serial number, model, and manufacturer.**</li><ol><li>Checks if the serial number already exists in the Windows Autopatchs managed device database.</li></ol><li>**If the device is Intune-managed or not.**</li><ol><li>Windows Autopatch looks to see **if the Azure AD device ID has an Intune device ID associated with it**.</li><ol><li>If **yes**, it means this device is enrolled into Intune.</li><li>If **not**, it means the device isn't enrolled into Intune, hence it can't be managed by the Windows Autopatch service.</li></ol><li>**If the device is not managed by Intune**, the Windows Autopatch service can't gather device attributes such as operating system version, Intune enrollment date, device name and other attributes. When this happens, the Windows Autopatch service uses the Azure AD device attributes gathered and saved to its memory in **step 3a**.</li><ol><li>Once it has the device attributes gathered from Azure AD in **step 3a**, the device is flagged with the **Prerequisite failed** status, then added to the **Not registered** tab so the IT admin can review the reason(s) the device wasn't registered into Windows Autopatch. The IT admin will remediate these devices. In this case, the IT admin should check why the device wasnt enrolled into Intune.</li><li>A common reason is when the Azure AD device ID is stale, it doesnt have an Intune device ID associated with it anymore. To remediate, [clean up any stale Azure AD device records from your tenant](windows-autopatch-register-devices.md#clean-up-dual-state-of-hybrid-azure-ad-joined-and-azure-registered-devices-in-your-azure-ad-tenant).</li></ol><li>**If the device is managed by Intune**, the Windows Autopatch prerequisite check function continues to the next prerequisite check, which evaluates whether the device has checked into Intune in the last 28 days.</li></ol><li>**If the device is a Windows device or not.**</li><ol><li>Windows Autopatch looks to see if the devices is a Windows and corporate-owned device.</li><ol><li>**If yes**, it means this device can be registered with the service because it's a Windows corporate-owned device.</li><li>**If not**, it means the device is either a non-Windows device or it's a Windows device but it's a personal device.</li></ol></ol><li>**Windows Autopatch checks the Windows SKU family**. The SKU must be either:</li><ol><li>**Enterprise**</li><li>**Pro**</li><li>**Pro Workstation**</li></ol><li>**If the device meets the operating system requirements**, Windows Autopatch checks whether the device is either:</li><ol><li>**Only managed by Intune.**</li><ol><li>If the device is only managed by Intune, the device is marked as Passed all prerequisites.</li></ol><li>**Co-managed by both Configuration Manager and Intune.**</li><ol><li>If the device is co-managed by both Configuration Manager and Intune, an additional prerequisite check is evaluated to determine if the device satisfies the co-management-enabled workloads required by Windows Autopatch to manage devices in a co-managed state. The required co-management workloads evaluated in this step are:</li><ol><li>**Windows Updates Policies**</li><li>**Device Configuration**</li><li>**Office Click to Run**</li></ol><li>If Windows Autopatch determines that one of these workloads isnt enabled on the device, the service marks the device as **Prerequisite failed** and moves the device to the **Not registered** tab.</li></ol></ol></ol>|
| **Step 5: Calculate deployment ring assignment** | Once the device passes all prerequisites described in **step #4**, Windows Autopatch starts its deployment ring assignment calculation. The following logic is used to calculate the Windows Autopatch deployment ring assignment:<ol><li>If the Windows Autopatch tenants existing managed device size is **≤ 200**, the deployment ring assignment is **First (5%)**, **Fast (15%)**, remaining devices go to the **Broad ring (80%)**.</li><li>If the Windows Autopatch tenants existing managed device size is **>200**, the deployment ring assignment will be **First (1%)**, **Fast (9%)**, remaining devices go to the **Broad ring (90%)**.</li></ol> | | **Step 5: Calculate deployment ring assignment** | Once the device passes all prerequisites described in **step #4**, Windows Autopatch starts its deployment ring assignment calculation. The following logic is used to calculate the Windows Autopatch deployment ring assignment:<ol><li>If the Windows Autopatch tenants existing managed device size is **≤ 200**, the deployment ring assignment is **First (5%)**, **Fast (15%)**, remaining devices go to the **Broad ring (80%)**.</li><li>If the Windows Autopatch tenants existing managed device size is **>200**, the deployment ring assignment will be **First (1%)**, **Fast (9%)**, remaining devices go to the **Broad ring (90%)**.</li></ol> |
| **Step 6: Assign devices to a deployment ring group** | Once the deployment ring calculation is done, Windows Autopatch assigns devices to one of the following deployment ring groups:<ol><li>**Modern Workplace Devices-Windows Autopatch-First**</li><ol><li>The Windows Autopatch device registration process doesnt automatically assign devices to the Test ring represented by the Azure AD group (Modern Workplace Devices-Windows Autopatch-Test). Its important that you assign devices to the Test ring to validate the update deployments before the updates are deployed to a broader population of devices.</li></ol><li>**Modern Workplace Devices-Windows Autopatch-Fast**</li><li>**Modern Workplace Devices-Windows Autopatch-Broad**</li></ol> | | **Step 6: Assign devices to a deployment ring group** | Once the deployment ring calculation is done, Windows Autopatch assigns devices to one of the following deployment ring groups:<ol><li>**Modern Workplace Devices-Windows Autopatch-First**</li><ol><li>The Windows Autopatch device registration process doesnt automatically assign devices to the Test ring represented by the Azure AD group (Modern Workplace Devices-Windows Autopatch-Test). Its important that you assign devices to the Test ring to validate the update deployments before the updates are deployed to a broader population of devices.</li></ol><li>**Modern Workplace Devices-Windows Autopatch-Fast**</li><li>**Modern Workplace Devices-Windows Autopatch-Broad**</li></ol> |
| **Step 7: Assign devices to an Azure AD group** | Windows Autopatch also assigns devices to the following Azure AD groups when certain conditions apply:<ol><li>**Modern Workplace Devices - All**</li><ol><li>This group has all devices managed by Windows Autopatch.</li></ol><li>When registering **Windows 10 devices**, use **Modern Workplace Devices Dynamic - Windows 10**</li><ol><li>This group has all devices managed by Windows Autopatch and that have Windows 10 installed.</li></ol><li>When registering **Windows 11 devices**, use **Modern Workplace Devices Dynamic - Windows 11**</li><ol><li>This group has all devices managed by Windows Autopatch and that have Windows 11 installed.</li></ol><li>When registering **virtual devices**, use **Modern Workplace Devices - Virtual Machine**</li><ol><li>This group has all virtual devices managed by Windows Autopatch.</li></ol> | | **Step 7: Assign devices to an Azure AD group** | Windows Autopatch also assigns devices to the following Azure AD groups when certain conditions apply:<ol><li>**Modern Workplace Devices - All**</li><ol><li>This group has all devices managed by Windows Autopatch.</li></ol><li>When registering **Windows 10 devices**, use **Modern Workplace Devices Dynamic - Windows 10**</li><ol><li>This group has all devices managed by Windows Autopatch and that have Windows 10 installed.</li></ol><li>When registering **Windows 11 devices**, use **Modern Workplace Devices Dynamic - Windows 11**</li><ol><li>This group has all devices managed by Windows Autopatch and that have Windows 11 installed.</li></ol><li>When registering **virtual devices**, use **Modern Workplace Devices - Virtual Machine**</li><ol><li>This group has all virtual devices managed by Windows Autopatch.</li></ol> |

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@ -71,6 +71,9 @@ sections:
- question: Can I run Autopatch on my Windows 365 Business Workloads? - question: Can I run Autopatch on my Windows 365 Business Workloads?
answer: | answer: |
No. Autopatch is only available on enterprise workloads. For more information, see [Windows Autopatch on Windows 365 Enterprise Workloads](/windows/deployment/windows-autopatch/deploy/windows-autopatch-register-devices#windows-autopatch-on-windows-365-enterprise-workloads). No. Autopatch is only available on enterprise workloads. For more information, see [Windows Autopatch on Windows 365 Enterprise Workloads](/windows/deployment/windows-autopatch/deploy/windows-autopatch-register-devices#windows-autopatch-on-windows-365-enterprise-workloads).
- question: Can you change the policies and configurations created by Windows Autopatch?
answer: |
No. Don't change, edit, add to, or remove any of the configurations. Doing so might cause unintended configuration conflicts and impact the Windows Autopatch service. For more information about policies and configurations, see [Changes made at tenant enrollment](/windows/deployment/windows-autopatch/references/windows-autopatch-changes-to-tenant).
- name: Update Management - name: Update Management
questions: questions:
- question: What systems does Windows Autopatch update? - question: What systems does Windows Autopatch update?