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more feedback from Matt; tried to fix numbering

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jaimeo
2018-07-19 14:22:10 -07:00
parent 056905fa04
commit b511345cc2
3 changed files with 17 additions and 15 deletions
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windows/deployment/update/images/device-reliability-event1001-PSoutput.png Normal file
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windows/deployment/update/windows-analytics-FAQ-troubleshooting.md
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@ -8,7 +8,7 @@ ms.sitesec: library
ms.pagetype: deploy ms.pagetype: deploy
author: jaimeo author: jaimeo
ms.author: jaimeo ms.author: jaimeo
ms.date: 07/18/2018 ms.date: 07/20/2018
ms.localizationpriority: high ms.localizationpriority: high
--- ---
@ -98,7 +98,7 @@ If you know that devices are experiencing stop error crashes that do not seem to
[![Event viewer detail showing Event 1001 details](images/event_1001.png)](images/event_1001.png) [![Event viewer detail showing Event 1001 details](images/event_1001.png)](images/event_1001.png)
You can use the following Windows PowerShell snippet to summarize recent occurences of Event 1001. Most events should have a value for BucketID (a few intermittent blank values are OK, however). You can use the following Windows PowerShell snippet to summarize recent occurences of Event 1001. Most events should have a value for BucketID (a few intermittent blank values are OK, however).[![App Reliability tile showing relability events trend](images/app-reliability.png)](images/app-reliability.png)
```powershell ```powershell
@ -117,6 +117,9 @@ Get-WinEvent -FilterHashTable @{ProviderName="Windows Error Reporting"; ID=1001}
``` ```
The output should look something like this:
[![Typical out put of this PowerShell snippet](images/device-reliability-event1001-PSoutput.png)](images/device-reliablity-event1001-PSoutput.png)
6. Check that some other installed device, app, or crash monitoring solution is not intercepting crash events. 6. Check that some other installed device, app, or crash monitoring solution is not intercepting crash events.
7. Wait 48 hours for activity to appear in the reports. 7. Wait 48 hours for activity to appear in the reports.
8. If you need additional troubleshooting, contact Microsoft Support. 8. If you need additional troubleshooting, contact Microsoft Support.
@ -147,7 +150,6 @@ If apps that you know are crashing do not appear in App Reliability, follow thes
- Verify that the value "Disabled" (REG_DWORD), if set, is 0. - Verify that the value "Disabled" (REG_DWORD), if set, is 0.
- Verify that the value "DontSendAdditionalData" (REG_DWORD), if set, is 0. - Verify that the value "DontSendAdditionalData" (REG_DWORD), if set, is 0.
- Verify that the value "CorporateWERServer" (REG_SZ) is not configured. - Verify that the value "CorporateWERServer" (REG_SZ) is not configured.
4. Check that some other installed device, app, or crash monitoring solution is not intercepting crash events. 4. Check that some other installed device, app, or crash monitoring solution is not intercepting crash events.
5. Wait 48 hours for activity to appear in the reports. 5. Wait 48 hours for activity to appear in the reports.
6. If you need additional troubleshooting, contact Microsoft Support. 6. If you need additional troubleshooting, contact Microsoft Support.

6
windows/deployment/update/windows-analytics-get-started.md
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@ -52,9 +52,9 @@ To enable data sharing, configure your proxy sever to whitelist the following en
| `http://adl.windows.com` | Allows the compatibility update to receive the latest compatibility data from Microsoft. | | `http://adl.windows.com` | Allows the compatibility update to receive the latest compatibility data from Microsoft. |
| `https://watson.telemetry.microsoft.com` | Windows Error Reporting (WER); required for Device Health and Update Compliance AV reports. Not used by Upgrade Readiness. | | `https://watson.telemetry.microsoft.com` | Windows Error Reporting (WER); required for Device Health and Update Compliance AV reports. Not used by Upgrade Readiness. |
| `https://oca.telemetry.microsoft.com` | Online Crash Analysis; required for Device Health and Update Compliance AV reports. Not used by Upgrade Readiness. | | `https://oca.telemetry.microsoft.com` | Online Crash Analysis; required for Device Health and Update Compliance AV reports. Not used by Upgrade Readiness. |
| `https://login.live.com` | Used by Device Health for device tickets. | | `https://login.live.com` | Windows Error Reporting (WER); required by Device Health for device tickets. |
| `https://www.msftncsi.com` | Used by Device Health to check connectivity. | | `https://www.msftncsi.com` | Windows Error Reporting (WER); required for Device Health to check connectivity. |
| `https://www.msftconnecttest.com` | Used by Device Health to check connectivity. | | `https://www.msftconnecttest.com` | Windows Error Reporting (WER); required for Device Health to check connectivity. |
>[!NOTE] >[!NOTE]