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windows/deployment/volume-activation/vamt-known-issues.md
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---
title: VAMT Known Issues (Windows 10)
description: VAMT Known Issues
title: VAMT known issues (Windows 10)
description: VAMT known issues
ms.assetid: 8992f1f3-830a-4ce7-a248-f3a6377ab77f
ms.reviewer:
manager: laurawi
@ -9,17 +9,62 @@ ms.prod: w10
ms.mktglfcycl: deploy
ms.sitesec: library
ms.pagetype: activation
audience: itpro
author: greg-lindsay
audience: itpro
author: greg-lindsay
ms.date: 12/17/2019
ms.topic: article
ms.custom:
- CI 111496
- CSSTroubleshooting
---
# VAMT known issues
The following list contains the current known issues with the Volume Activation Management Tool (VAMT) 3.0.
- The VAMT Windows Management Infrastructure (WMI) remote operations may take longer to execute if the target computer is in a sleep or standby state.
- Recovery of Non-Genuine computers is a two-step process. VAMT can be used to install a new product key and activate the computer. However, the computer itself must visit the [Windows Genuine Advantage](https://go.microsoft.com/fwlink/p/?linkid=182914) Web site to revalidate the computer's Genuine status. Upon successfully completing this step, the computer will be restored to full functionality. For more information on recovering Non-Genuine Windows computers, go to [Windows Volume Activation](https://go.microsoft.com/fwlink/p/?linkid=184668).
- When opening a Computer Information List (.cil file) saved in a previous version of VAMT, the edition information is not shown for each product in the center pane. Users must update the product status again to obtain the edition information.
- The remaining activation count can only be retrieved for MAKs.
The following list (and the section that follows) contains the current known issues with the Volume Activation Management Tool (VAMT) 3.0.
- The VAMT Windows Management Infrastructure (WMI) remote operations may take longer to execute if the target computer is in a sleep or standby state.
- Recovery of Non-Genuine computers is a two-step process. VAMT can be used to install a new product key and activate the computer. However, the computer itself must visit the [Windows Genuine Advantage](https://go.microsoft.com/fwlink/p/?linkid=182914) Web site to revalidate the computer's Genuine status. Upon successfully completing this step, the computer will be restored to full functionality. For more information on recovering Non-Genuine Windows computers, go to [Windows Volume Activation](https://go.microsoft.com/fwlink/p/?linkid=184668).
- When opening a Computer Information List (.cil file) saved in a previous version of VAMT, the edition information is not shown for each product in the center pane. Users must update the product status again to obtain the edition information.
- The remaining activation count can only be retrieved for MAKs.
 
## Can't add CSVLKs for Windows 10 activation to VAMT 3.1
When you try to add a Windows 10 Key Management Service (KMS) Host key (CSVLK) or a Windows Server 2012 R2 for Windows 10 CSVLK into Volume Activation Management Tool (VAMT) 3.1 (version 10.0.10240.0), you receive the following error message:
> The specified product key is invalid, or is unsupported by this version of VAMT. An update to support additional products may be available online.
![](./111496-1.png)
This issue occurs because VAMT 3.1 does not contain the correct pkconfig files to recognize this kind of key.
### Workaround
To work around this issue, use one of the following methods.
**Method 1**
Do not add the CSVLK to the VAMT 3.1 tool. Instead, use the **slmgr.vbs /ipk \<*CSVLK*>** command-line tool to install a CSVLK on a KMS host (where \<*CSVLK*> represents the specific key that you want to install). For more information about using the slmgr.vbs tool, see [Slmgr.vbs options for obtaining volume activation information](https://docs.microsoft.com/windows-server/get-started/activation-slmgr-vbs-options).
**Method 2**
On the KMS host computer, follow these steps:
1. Download the hotfix from [July 2016 update rollup for Windows 8.1 and Windows Server 2012 R2](https://support.microsoft.com/help/3172614/).
1. In Windows Explorer, right-click **485392_intl_x64_zip**, and then extract the hotfix to **C:\KB3058168**.
1. Open a Command Prompt window, and extract the contents of the update by running the following command:
```cmd
expand c:\KB3058168\Windows8.1-KB3058168-x64.msu -f:* C:\KB3058168\
```
1. Extract the contents of Windows8.1-KB3058168-x64.cab by running the following command:
```cmd
expand c:\KB3058168\Windows8.1-KB3058168-x64.cab -f:pkeyconfig-csvlk.xrm-ms c:\KB3058168
```
1. In the "C:\KB3058168\x86_microsoft-windows-s..nent-sku-csvlk-pack_31bf3856ad364e35_6.3.9600.17815_none_bd26b4f34d049716\" folder, copy the **pkeyconfig-csvlk.xrm-ms** file. Paste this file to the "C:\Program Files (x86)\Windows Kits\10\Assessment and Deployment Kit\VAMT3\pkconfig" folder.
1. Restart VAMT.