From bb14274643f041be01a66101fcafa4ab13d63423 Mon Sep 17 00:00:00 2001 From: Joey Caparas Date: Tue, 22 Sep 2020 11:35:56 -0700 Subject: [PATCH] update to roles --- .../microsoft-defender-atp/contact-support.md | 4 +--- 1 file changed, 1 insertion(+), 3 deletions(-) diff --git a/windows/security/threat-protection/microsoft-defender-atp/contact-support.md b/windows/security/threat-protection/microsoft-defender-atp/contact-support.md index ade32ff061..c3f3872695 100644 --- a/windows/security/threat-protection/microsoft-defender-atp/contact-support.md +++ b/windows/security/threat-protection/microsoft-defender-atp/contact-support.md @@ -63,9 +63,7 @@ Learn how to open support tickets by contacting Microsoft Defender ATP support. ### Prerequisites It's important to know the specific roles that have permission to open support cases. -Only those with an **Admin role (including security admins)** can create support cases. - -Users that have not been assigned a global AAD role with "Manage service requests" will no longer be able to submit support requests via the portal. +Only those with an Azure Active Directory role with *”Create/Manage service requests” will be able to submit support requests via the portal. Anyone who has the `microsoft.office365.supportTickets/allEntities/allTasks` can submit a case.