diff --git a/windows/deploy/resolve-windows-10-upgrade-errors.md b/windows/deploy/resolve-windows-10-upgrade-errors.md index 3cae9c19eb..ddc95c5a9c 100644 --- a/windows/deploy/resolve-windows-10-upgrade-errors.md +++ b/windows/deploy/resolve-windows-10-upgrade-errors.md @@ -346,10 +346,22 @@ Therefore, Windows Setup failed because it was not able to migrate the corrupt f This analysis indicates that the Windows upgrade error can be resolved by deleting the C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\[CN] file. Note: In this example, the full, unshortened file name is C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\be8228fb2d3cb6c6b0ccd9ad51b320b4_a43d512c-69f2-42de-aef9-7a88fabdaa3f. + + + + ## Resolution procedures + + + + ### 0xC1900101 + + + + A frequently observed result code is 0xC1900101. This result code can be thrown at any stage of the upgrade process, with the exception of the downlevel phase. 0xC1900101 is a generic rollback code, and usually indicates that an incompatible driver is present. The incompatible driver can cause blue screens, system hangs, and unexpected reboots. Analysis of supplemental log files is often helpful, such as:
- The minidump file: $Windows.~bt\Sources\Rollback\setupmem.dmp,