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-# Troubleshoot Windows Defender in Windows 10 - -This page has been redirected to *Troubleshoot Windows Defender Antivirus*. \ No newline at end of file diff --git a/windows/keep-secure/WDAV-working/windows-defender-antivirus-in-windows-10.md b/windows/keep-secure/WDAV-working/windows-defender-antivirus-in-windows-10.md deleted file mode 100644 index b9a36aabbc..0000000000 --- a/windows/keep-secure/WDAV-working/windows-defender-antivirus-in-windows-10.md +++ /dev/null @@ -1,74 +0,0 @@ ---- -title: Windows Defender Antivirus -description: Learn how to manage, configure, and use Windows Defender AV, the built-in antimalware and antivirus product available in Windows 10. -keywords: windows defender antivirus, windows defender, antimalware, scep, system center endpoint protection, system center configuration manager, virus, malware, threat, detection, protection, security -ms.assetid: 6A9EB85E-1F3A-40AC-9A47-F44C4A2B55E2 -ms.prod: w10 -ms.mktglfcycl: manage -ms.sitesec: library -ms.pagetype: security -localizationpriority: medium -author: iaanw ---- - -# Windows Defender Antivirus in Windows 10 - -**Applies to** -- Windows 10 - -Windows Defender Antivirus is a built-in antimalware solution that provides security and antimalware management for desktops, portable computers, and servers. - -This library of documentation is aimed for enterprise security administrators who are either considering deployment, or have already deployed and are wanting to manage and configure Windows Defender AV on PC endpoints in their network. - -For more important information about running Windows Defender on a server platform, see [Windows Defender Overview for Windows Server](https://technet.microsoft.com/library/dn765478.aspx). - -## What's new in Windows 10, version 1703 - -New features for Windows Defender AV in Windows 10, version 1703 include: -- [Updates to how the Block at First Sight feature can be configured](configure-block-at-first-sight-windows-defender-antivirus.md) -- [The ability to specify the level of cloud-protection](specify-cloud-protection-level-windows-defender-antivirus.md) -- [Windows Defender Antivirus protection in the Windows Defender Security Center app](windows-defender-security-center-antivirus.md) - -We've expanded this documentation library to cover end-to-end deployment, management, and configuration for Windows Defender AV, and we've added some new guides that can help with evaluating and deploying Windows Defender AV in certain scenarios: -- [Evaluation guide for Windows Defender AV](evaluate-windows-defender-antivirus.md) -- [Deployment guide for Windows Defender AV in a virtual desktop infrastructure environment](deployment-vdi-windows-defender-antivirus.md) - -See the [In this library](#in-this-library) list at the end of this topic for links to each of the updated sections in this library. - - -## Minimum system requirements - -Windows Defender has the same hardware requirements as Windows 10. For more information, see: -- [Minimum hardware requirements](https://msdn.microsoft.com/library/windows/hardware/dn915086.aspx) -- [Hardware component guidelines](https://msdn.microsoft.com/library/windows/hardware/dn915049.aspx) - - -Some features require a certain version of Windows 10 - the minimum version required is specified at the top of each topic. - -## Compatibility with Windows Defender Advanced Threat Protection - -Windows Defender Advanced Threat Protection (ATP) is an additional service that helps enterprises to detect, investigate, and respond to advanced persistent threats on their network. - -See the [Windows Defender Advanced Threat Protection](windows-defender-advanced-threat-protection.md) topics for more information about the service. - -If you are enrolled in Windows Defender ATP, and you are not using Windows Defender as your real-time protection service on your endpoints, Windows Defender will automatically enter into a passive mode. - -In passive mode, Windows Defender will continue to run (using the *msmpeng.exe* process), and will continue to be updated, however there will be no Windows Defender user interface, scheduled scans won’t run, and Windows Defender will not provide real-time protection from malware. - -You can still [manage updates for Windows Defender](manage-updates-baselines-windows-defender-antivirus.md), however you can't move Windows Defender into the normal active mode if your endpoints have an up-to-date third-party product providing real-time protection from malware. - -If you uninstall the other product, and choose to use Windows Defender to provide protection to your endpoints, Windows Defender will automatically return to its normal active mode. - - - -## In this library - -Topic | Description -:---|:--- -[Evaluate Windows Defender Antivirus protection](evaluate-windows-defender-antivirus.md) | Evaluate the protection capabilities of Windows Defender Antivirus with a specialized evaluation guide and powershell script. -[Deploy, manage updates, and report on Windows Defender Antivirus](deploy-manage-report-windows-defender-antivirus.md) | While traditional client deployment is not required for Windows Defender AV, you will need to enable the service. You can also manage how protection and product updates are applies, and receive reports from Configuration Manager, Intune, and with some security information and event monitoring (SIEM) tools. -[Configure Windows Defender features](configure-windows-defender-antivirus-features.md) | Windows Defender AV has a large set of configurable features and options. You can use a number of management tools, including Group Policy, System Center Configuration Manager, Microsoft Intune, PowerShell cmdlets, and Windows Management Instrumentation (WMI). You can configure options such as cloud-delivered protection, always-on monitoring and scanning, and how end-users can interact or override global policy settings. -[Customize, initiate, and review the results of scans and remediation](customize-run-review-remediate-scans-windows-defender-antivirus.md) | You can set up scheduled scans, run on-demand scans, and configure how remediation works when threats are detected. -[Troubleshoot Windows Defender in Windows 10](troubleshoot-windows-defender-antivirus.md)|Review event IDs in Windows Defender Antivirus and take the appropriate actions. -[Reference topics for management and configuration tools](configuration-management-reference-windows-defender-antivirus.md)|The management and configuration tools that you can use with Windows Defender AV are listed and described here. - diff --git a/windows/keep-secure/WDAV-working/command-line-arguments-windows-defender-antivirus.md 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a/windows/keep-secure/WDAV-working/manage-updates-baselines-windows-defender-antivirus.md b/windows/keep-secure/manage-updates-baselines-windows-defender-antivirus.md similarity index 100% rename from windows/keep-secure/WDAV-working/manage-updates-baselines-windows-defender-antivirus.md rename to windows/keep-secure/manage-updates-baselines-windows-defender-antivirus.md diff --git a/windows/keep-secure/WDAV-working/manage-updates-mobile-devices-vms-windows-defender-antivirus.md b/windows/keep-secure/manage-updates-mobile-devices-vms-windows-defender-antivirus.md similarity index 100% rename from windows/keep-secure/WDAV-working/manage-updates-mobile-devices-vms-windows-defender-antivirus.md rename to windows/keep-secure/manage-updates-mobile-devices-vms-windows-defender-antivirus.md diff --git a/windows/keep-secure/WDAV-working/prevent-end-user-interaction-windows-defender-antivirus.md b/windows/keep-secure/prevent-end-user-interaction-windows-defender-antivirus.md similarity index 100% rename from windows/keep-secure/WDAV-working/prevent-end-user-interaction-windows-defender-antivirus.md rename to windows/keep-secure/prevent-end-user-interaction-windows-defender-antivirus.md diff --git a/windows/keep-secure/WDAV-working/report-monitor-windows-defender-antivirus.md b/windows/keep-secure/report-monitor-windows-defender-antivirus.md similarity index 100% rename from windows/keep-secure/WDAV-working/report-monitor-windows-defender-antivirus.md rename to windows/keep-secure/report-monitor-windows-defender-antivirus.md diff --git a/windows/keep-secure/WDAV-working/review-scan-results-windows-defender-antivirus.md b/windows/keep-secure/review-scan-results-windows-defender-antivirus.md similarity index 100% rename from windows/keep-secure/WDAV-working/review-scan-results-windows-defender-antivirus.md rename to windows/keep-secure/review-scan-results-windows-defender-antivirus.md diff --git a/windows/keep-secure/WDAV-working/run-cmd-scan-windows-defender-for-windows-10.md b/windows/keep-secure/run-cmd-scan-windows-defender-for-windows-10.md similarity index 100% rename from windows/keep-secure/WDAV-working/run-cmd-scan-windows-defender-for-windows-10.md rename to windows/keep-secure/run-cmd-scan-windows-defender-for-windows-10.md diff --git a/windows/keep-secure/WDAV-working/run-scan-windows-defender-antivirus.md b/windows/keep-secure/run-scan-windows-defender-antivirus.md similarity index 100% rename from windows/keep-secure/WDAV-working/run-scan-windows-defender-antivirus.md rename to windows/keep-secure/run-scan-windows-defender-antivirus.md diff --git a/windows/keep-secure/WDAV-working/scheduled-catch-up-scans-windows-defender-antivirus.md b/windows/keep-secure/scheduled-catch-up-scans-windows-defender-antivirus.md similarity index 100% rename from windows/keep-secure/WDAV-working/scheduled-catch-up-scans-windows-defender-antivirus.md rename to windows/keep-secure/scheduled-catch-up-scans-windows-defender-antivirus.md diff --git a/windows/keep-secure/WDAV-working/specify-cloud-protection-level-windows-defender-antivirus.md b/windows/keep-secure/specify-cloud-protection-level-windows-defender-antivirus.md similarity index 100% rename from windows/keep-secure/WDAV-working/specify-cloud-protection-level-windows-defender-antivirus.md rename to windows/keep-secure/specify-cloud-protection-level-windows-defender-antivirus.md diff --git a/windows/keep-secure/WDAV-working/troubleshoot-windows-defender-antivirus.md b/windows/keep-secure/troubleshoot-windows-defender-antivirus.md similarity index 100% rename from windows/keep-secure/WDAV-working/troubleshoot-windows-defender-antivirus.md rename to windows/keep-secure/troubleshoot-windows-defender-antivirus.md diff --git a/windows/keep-secure/troubleshoot-windows-defender-in-windows-10.md b/windows/keep-secure/troubleshoot-windows-defender-in-windows-10.md index df382bc1fe..7828f0b3e5 100644 --- a/windows/keep-secure/troubleshoot-windows-defender-in-windows-10.md +++ b/windows/keep-secure/troubleshoot-windows-defender-in-windows-10.md @@ -8,3302 +8,9 @@ ms.sitesec: library ms.pagetype: security localizationpriority: medium author: jasesso +redirect_url: /troubleshoot-windows-defender-antivirus/ --- # Troubleshoot Windows Defender in Windows 10 -**Applies to** -- Windows 10 - -IT professionals can review information about event IDs in Windows Defender for Windows 10 and see any relevant action they can take. - -## Windows Defender client event IDs - -This section provides the following information about Windows Defender client events: - -- The text of the message as it appears in the event -- The name of the source of the message -- The symbolic name that identifies each message in the programming source code -- Additional information about the message - -Use the information in this table to help troubleshoot Windows Defender client events; these are located in the **Windows Event Viewer**, under **Windows Logs**. - -**To view a Windows Defender client event** - -1. Open **Event Viewer**. -2. In the console tree, expand **Applications and Services Logs**, then **Microsoft**, then **Windows**, then **Windows Defender**. -3. Double-click on **Operational**. -4. In the details pane, view the list of individual events to find your event. -5. Click the event to see specific details about an event in the lower pane, under the **General** and **Details** tabs. - -You can find a complete list of the Microsoft antimalware event IDs, the symbol, and the description of each ID in [Windows Server Antimalware Events TechNet](https://technet.microsoft.com/library/dn913615.aspx). - -
Event ID: 1000 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_SCAN_STARTED - |
-||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
- Message: - |
-
- An antimalware scan started. - - |
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- Description: - |
-
- -
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Event ID: 1001 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_SCAN_COMPLETED - |
-||||||||||
- Message: - |
-
- An antimalware scan finished. - |
-|||||||||||
- Description: - |
-
- -
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-|||||||||||
Event ID: 1002 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_SCAN_CANCELLED - - |
-||||||||||
- Message: - |
-
- An antimalware scan was stopped before it finished. - - |
-|||||||||||
- Description: - |
-
- -
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Event ID: 1003 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_SCAN_PAUSED - - |
-||||||||||
- Message: - |
-
- An antimalware scan was paused. - - |
-|||||||||||
- Description: - |
-
- -
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-|||||||||||
Event ID: 1004 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_SCAN_RESUMED - - |
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- Message: - |
-
- An antimalware scan was resumed. - - |
-|||||||||||
- Description: - |
-
- -
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Event ID: 1005 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_SCAN_FAILED - - |
-||||||||||
- Message: - |
-
- An antimalware scan failed. - - |
-|||||||||||
- Description: - |
-
- -
|
-|||||||||||
- User action: - |
-
- The Windows Defender client encountered an error, and the current scan has stopped. The scan might fail due to a client-side issue. This event record includes the scan ID, type of scan (antivirus, antispyware, antimalware), scan parameters, the user that started the scan, the error code, and a description of the error. - -To troubleshoot this event: -
|
-|||||||||||
Event ID: 1006 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_MALWARE_DETECTED - - |
-||||||||||
- Message: - |
-
- The antimalware engine found malware or other potentially unwanted software. - - |
-|||||||||||
- Description: - |
-
- - For more information please see the following: -
|
-|||||||||||
Event ID: 1007 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_MALWARE_ACTION_TAKEN - - |
-||||||||||
- Message: - |
-
- The antimalware platform performed an action to protect your system from malware or other potentially unwanted software. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender has taken action to protect this machine from malware or other potentially unwanted software. For more information please see the following: -
|
-|||||||||||
Event ID: 1008 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_MALWARE_ACTION_FAILED - |
-||||||||||
- Message: - |
-
- The antimalware platform attempted to perform an action to protect your system from malware or other potentially unwanted software, but the action failed. - |
-|||||||||||
- Description: - |
-
- - Windows Defender has encountered an error when taking action on malware or other potentially unwanted software. For more information please see the following: -
|
-|||||||||||
Event ID: 1009 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_QUARANTINE_RESTORE - - |
-||||||||||
- Message: - |
-
- The antimalware platform restored an item from quarantine. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender has restored an item from quarantine. For more information please see the following: -
|
-|||||||||||
Event ID: 1010 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_QUARANTINE_RESTORE_FAILED - - |
-||||||||||
- Message: - |
-
- The antimalware platform could not restore an item from quarantine. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender has encountered an error trying to restore an item from quarantine. For more information please see the following: -
|
-|||||||||||
Event ID: 1011 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_QUARANTINE_DELETE - |
-||||||||||
- Message: - |
-
- The antimalware platform deleted an item from quarantine. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender has deleted an item from quarantine. -For more information please see the following: -
|
-|||||||||||
Event ID: 1012 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_QUARANTINE_DELETE_FAILED - - |
-||||||||||
- Message: - |
-
- The antimalware platform could not delete an item from quarantine. - |
-|||||||||||
- Description: - |
-
- - Windows Defender has encountered an error trying to delete an item from quarantine. -For more information please see the following: -
|
-|||||||||||
Event ID: 1013 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_MALWARE_HISTORY_DELETE - - |
-||||||||||
- Message: - |
-
- The antimalware platform deleted history of malware and other potentially unwanted software. - |
-|||||||||||
- Description: - |
-
- - Windows Defender has removed history of malware and other potentially unwanted software. -
|
-|||||||||||
Event ID: 1014 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_MALWARE_HISTORY_DELETE_FAILED - - |
-||||||||||
- Message: - |
-
- The antimalware platform could not delete history of malware and other potentially unwanted software. - |
-|||||||||||
- Description: - |
-
- - Windows Defender has encountered an error trying to remove history of malware and other potentially unwanted software. -
|
-|||||||||||
Event ID: 1015 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_BEHAVIOR_DETECTED - - |
-||||||||||
- Message: - |
-
- The antimalware platform detected suspicious behavior. - |
-|||||||||||
- Description: - |
-
- - Windows Defender has detected a suspicious behavior. -For more information please see the following: -
|
-|||||||||||
Event ID: 1116 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_STATE_MALWARE_DETECTED - |
-||||||||||
- Message: - |
-
- The antimalware platform detected malware or other potentially unwanted software. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender has detected malware or other potentially unwanted software. -For more information please see the following: -
|
-|||||||||||
- User action: - |
-
- No action is required. Windows Defender can suspend and take routine action on this threat. If you want to remove the threat manually, in the Windows Defender interface, click Clean Computer. - |
-|||||||||||
Event ID: 1117 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_STATE_MALWARE_ACTION_TAKEN - - |
-||||||||||
- Message: - |
-
- The antimalware platform performed an action to protect your system from malware or other potentially unwanted software. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender has taken action to protect this machine from malware or other potentially unwanted software. -For more information please see the following: -
NOTE: - Whenever Windows Defender, Microsoft Security Essentials, Malicious Software Removal Tool, or System Center Endpoint Protection detects a malware, it will restore the following system settings and services which the malware might have changed:
|
-|||||||||||
- User action: - |
-
- No action is necessary. Windows Defender removed or quarantined a threat. - |
-|||||||||||
Event ID: 1118 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_STATE_MALWARE_ACTION_FAILED - |
-||||||||||
- Message: - |
-
- The antimalware platform attempted to perform an action to protect your system from malware or other potentially unwanted software, but the action failed. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender has encountered a non-critical error when taking action on malware or other potentially unwanted software. -For more information please see the following: -
|
-|||||||||||
- User action: - |
-
- No action is necessary. Windows Defender failed to complete a task related to the malware remediation. This is not a critical failure. - |
-|||||||||||
Event ID: 1119 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_STATE_MALWARE_ACTION_CRITICALLY_FAILED - - |
-||||||||||
- Message: - |
-
- The antimalware platform encountered a critical error when trying to take action on malware or other potentially unwanted software. There are more details in the event message. - |
-|||||||||||
- Description: - |
-
- - Windows Defender has encountered a critical error when taking action on malware or other potentially unwanted software. -For more information please see the following: -
|
-|||||||||||
- User action: - |
-
- The Windows Defender client encountered this error due to critical issues. The endpoint might not be protected. Review the error description then follow the relevant User action steps below. -
- If this event persists:
|
-|||||||||||
Event ID: 1120 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_THREAT_HASH - |
-||||||||||
- Message: - |
-
- Windows Defender has deduced the hashes for a threat resource. - |
-|||||||||||
- Description: - |
-
- - Windows Defender client is up and running in a healthy state. -
|
-|||||||||||
- |
- Note This event will only be logged if the following policy is set: ThreatFileHashLogging unsigned.
- |
-|||||||||||
Event ID: 1150 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_SERVICE_HEALTHY - |
-||||||||||
- Message: - |
-
- If your antimalware platform reports status to a monitoring platform, this event indicates that the antimalware platform is running and in a healthy state. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender client is up and running in a healthy state. -
|
-|||||||||||
- User action: - |
-
- No action is necessary. The Windows Defenderclient is in a healthy state. This event is reported on an hourly basis. - |
-|||||||||||
Event ID: 2000 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_SIGNATURE_UPDATED - - |
-||||||||||
- Message: - |
-
- The antimalware definitions updated successfully. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender signature version has been updated. -
|
-|||||||||||
- User action: - |
-
- No action is necessary. The Windows Defender client is in a healthy state. This event is reported when signatures are successfully updated. - |
-|||||||||||
Event ID: 2001 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_SIGNATURE_UPDATE_FAILED - |
-||||||||||
- Message: - |
-
- The antimalware definition update failed. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender has encountered an error trying to update signatures. -
|
-|||||||||||
- User action: - |
-
- This error occurs when there is a problem updating definitions. -To troubleshoot this event: -
|
-|||||||||||
Event ID: 2002 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_ENGINE_UPDATED - |
-||||||||||
- Message: - |
-
- The antimalware engine updated successfully. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender engine version has been updated. -
|
-|||||||||||
- User action: - |
-
- No action is necessary. The Windows Defender client is in a healthy state. This event is reported when the antimalware engine is successfully updated. - |
-|||||||||||
Event ID: 2003 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_ENGINE_UPDATE_FAILED - |
-||||||||||
- Message: - |
-
- The antimalware engine update failed. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender has encountered an error trying to update the engine. -
|
-|||||||||||
- User action: - |
-
- The Windows Defender client update failed. This event occurs when the client fails to update itself. This event is usually due to an interruption in network connectivity during an update. -To troubleshoot this event: -
|
-|||||||||||
Event ID: 2004 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_SIGNATURE_REVERSION - |
-||||||||||
- Message: - |
-
- There was a problem loading antimalware definitions. The antimalware engine will attempt to load the last-known good set of definitions. - |
-|||||||||||
- Description: - |
-
- - Windows Defender has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. -
|
-|||||||||||
- User action: - |
-
- The Windows Defender client attempted to download and install the latest definitions file and failed. This error can occur when the client encounters an error while trying to load the definitions, or if the file is corrupt. Windows Defender will attempt to revert back to a known-good set of definitions. -To troubleshoot this event: -
|
-|||||||||||
Event ID: 2005 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_ENGINE_UPDATE_PLATFORMOUTOFDATE - |
-||||||||||
- Message: - |
-
- The antimalware engine failed to load because the antimalware platform is out of date. The antimalware platform will load the last-known good antimalware engine and attempt to update. - |
-|||||||||||
- Description: - |
-
- - Windows Defender could not load antimalware engine because current platform version is not supported. Windows Defender will revert back to the last known-good engine and a platform update will be attempted. -
|
-|||||||||||
Event ID: 2006 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_PLATFORM_UPDATE_FAILED - - |
-||||||||||
- Message: - |
-
- The platform update failed. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender has encountered an error trying to update the platform. -
|
-|||||||||||
Event ID: 2007 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_PLATFORM_ALMOSTOUTOFDATE - |
-||||||||||
- Message: - |
-
- The platform will soon be out of date. Download the latest platform to maintain up-to-date protection. - |
-|||||||||||
- Description: - |
-
- - Windows Defender will soon require a newer platform version to support future versions of the antimalware engine. Download the latest Windows Defender platform to maintain the best level of protection available. -
|
-|||||||||||
Event ID: 2010 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_SIGNATURE_FASTPATH_UPDATED - - |
-||||||||||
- Message: - |
-
- The antimalware engine used the Dynamic Signature Service to get additional definitions. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender used Dynamic Signature Service to retrieve additional signatures to help protect your machine. -
|
-|||||||||||
Event ID: 2011 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_SIGNATURE_FASTPATH_DELETED - - |
-||||||||||
- Message: - |
-
- The Dynamic Signature Service deleted the out-of-date dynamic definitions. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender used Dynamic Signature Service to discard obsolete signatures. -
|
-|||||||||||
- User action: - |
-
- No action is necessary. The Windows Defender client is in a healthy state. This event is reported when the Dynamic Signature Service successfully deletes out-of-date dynamic definitions. - |
-|||||||||||
Event ID: 2012 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_SIGNATURE_FASTPATH_UPDATE_FAILED - - |
-||||||||||
- Message: - |
-
- The antimalware engine encountered an error when trying to use the Dynamic Signature Service. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender has encountered an error trying to use Dynamic Signature Service. -
|
-|||||||||||
- User action: - |
-
- Check your Internet connectivity settings. - |
-|||||||||||
Event ID: 2013 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_SIGNATURE_FASTPATH_DELETED_ALL - - |
-||||||||||
- Message: - |
-
- The Dynamic Signature Service deleted all dynamic definitions. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender discarded all Dynamic Signature Service signatures. -
|
-|||||||||||
Event ID: 2020 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_CLOUD_CLEAN_RESTORE_FILE_DOWNLOADED - - |
-||||||||||
- Message: - |
-
- The antimalware engine downloaded a clean file. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender downloaded a clean file. -
|
-|||||||||||
Event ID: 2021 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_CLOUD_CLEAN_RESTORE_FILE_DOWNLOAD_FAILED - |
-||||||||||
- Message: - |
-
- The antimalware engine failed to download a clean file. - - |
-|||||||||||
- Description: - |
-
- - Windows Defender has encountered an error trying to download a clean file. -
|
-|||||||||||
- User action: - |
-
- Check your Internet connectivity settings. - -The Windows Defender client encountered an error when using the Dynamic Signature Service to download the latest definitions to a specific threat. This error is likely caused by a network connectivity issue. - - |
-|||||||||||
Event ID: 2030 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_OFFLINE_SCAN_INSTALLED - |
-||||||||||
- Message: - |
-
- The antimalware engine was downloaded and is configured to run offline on the next system restart. - |
-|||||||||||
- Description: - |
-
- Windows Defender downloaded and configured Windows Defender Offline to run on the next reboot. - |
-|||||||||||
Event ID: 2031 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_OFFLINE_SCAN_INSTALL_FAILED - - |
-||||||||||
- Message: - |
-
- The antimalware engine was unable to download and configure an offline scan. - |
-|||||||||||
- Description: - |
-
- - Windows Defender has encountered an error trying to download and configure Windows Defender Offline. -
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Event ID: 2040 | -
- Symbolic name: - |
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- MALWAREPROTECTION_OS_EXPIRING - - |
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- Message: - |
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- Antimalware support for this operating system version will soon end. - - |
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- Description: - |
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- The support for your operating system will expire shortly. Running Windows Defender on an out of support operating system is not an adequate solution to protect against threats. - |
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Event ID: 2041 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_OS_EOL - - |
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- Message: - |
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- Antimalware support for this operating system has ended. You must upgrade the operating system for continued support. - - |
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- Description: - |
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- The support for your operating system has expired. Running Windows Defender on an out of support operating system is not an adequate solution to protect against threats. - |
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Event ID: 2042 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_PROTECTION_EOL - - |
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- Message: - |
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- The antimalware engine no longer supports this operating system, and is no longer protecting your system from malware. - - |
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- Description: - |
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- The support for your operating system has expired. Windows Defender is no longer supported on your operating system, has stopped functioning, and is not protecting against malware threats. - |
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Event ID: 3002 | -
- Symbolic name: - |
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- MALWAREPROTECTION_RTP_FEATURE_FAILURE - - |
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- Message: - |
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- Real-time protection encountered an error and failed. - |
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- Description: - |
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- - Windows Defender Real-Time Protection feature has encountered an error and failed. -
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- User action: - |
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- You should restart the system then run a full scan because it’s possible the system was not protected for some time. - -The Windows Defender client’s real-time protection feature encountered an error because one of the services failed to start. - -If it is followed by a 3007 event ID, the failure was temporary and the antimalware client recovered from the failure. - - |
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Event ID: 3007 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_RTP_FEATURE_RECOVERED - |
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- Message: - |
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- Real-time protection recovered from a failure. We recommend running a full system scan when you see this error. - - |
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- Description: - |
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- - Windows Defender Real-time Protection has restarted a feature. It is recommended that you run a full system scan to detect any items that may have been missed while this agent was down. -
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-|||||||||||
- User action: - |
-
- The real-time protection feature has restarted. If this event happens again, contact Microsoft Technical Support. - |
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Event ID: 5000 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_RTP_ENABLED - - |
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- Message: - |
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- Real-time protection is enabled. - - |
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- Description: - |
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- Windows Defender Real-time Protection scanning for malware and other potentially unwanted software was enabled. - |
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Event ID: 5001 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_RTP_DISABLED - |
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- Message: - |
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- Real-time protection is disabled. - - |
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- Description: - |
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- Windows Defender Real-time Protection scanning for malware and other potentially unwanted software was disabled. - |
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Event ID: 5004 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_RTP_FEATURE_CONFIGURED - - |
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- Message: - |
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- The real-time protection configuration changed. - - |
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- Description: - |
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- - Windows Defender Real-time Protection feature configuration has changed. -
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-|||||||||||
Event ID: 5007 | -
- Symbolic name: - |
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- MALWAREPROTECTION_CONFIG_CHANGED - - |
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- Message: - |
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- The antimalware platform configuration changed. - |
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- Description: - |
-
- - Windows Defender Configuration has changed. If this is an unexpected event you should review the settings as this may be the result of malware. -
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-|||||||||||
Event ID: 5008 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_ENGINE_FAILURE - |
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- Message: - |
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- The antimalware engine encountered an error and failed. - |
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- Description: - |
-
- - Windows Defender engine has been terminated due to an unexpected error. -
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- User action: - |
-
- To troubleshoot this event:
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- User action: - |
-
- The Windows Defender client engine stopped due to an unexpected error. -To troubleshoot this event: -
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-|||||||||||
Event ID: 5009 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_ANTISPYWARE_ENABLED - - |
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- Message: - |
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- Scanning for malware and other potentially unwanted software is enabled. - - |
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- Description: - |
-
- Windows Defender scanning for malware and other potentially unwanted software has been enabled. - |
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Event ID: 5010 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_ANTISPYWARE_DISABLED - - |
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- Message: - |
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- Scanning for malware and other potentially unwanted software is disabled. - |
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- Description: - |
-
- Windows Defender scanning for malware and other potentially unwanted software is disabled. - |
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Event ID: 5011 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_ANTIVIRUS_ENABLED - |
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- Message: - |
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- Scanning for viruses is enabled. - |
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- Description: - |
-
- Windows Defender scanning for viruses has been enabled. - |
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Event ID: 5012 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_ANTIVIRUS_DISABLED - - |
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- Message: - |
-
- Scanning for viruses is disabled. - - |
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- Description: - |
-
- Windows Defender scanning for viruses is disabled. - |
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Event ID: 5100 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_EXPIRATION_WARNING_STATE - - |
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- Message: - |
-
- The antimalware platform will expire soon. - - |
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- Description: - |
-
- - Windows Defender has entered a grace period and will soon expire. After expiration, this program will disable protection against viruses, spyware, and other potentially unwanted software. -
|
-|||||||||||
Event ID: 5101 | -
- Symbolic name: - |
-
- MALWAREPROTECTION_DISABLED_EXPIRED_STATE - - |
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- Message: - |
-
- The antimalware platform is expired. - - |
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- Description:: - |
-
- - Windows Defender grace period has expired. Protection against viruses, spyware, and other potentially unwanted software is disabled. -
|
-
External error codes | -|||
---|---|---|---|
Error code | -Message displayed | -Possible reason for error | -What to do now | -
- 0x80508007 - - |
-
- ERR_MP_NO_MEMORY - - |
-
- This error indicates that you might have run out of memory. - - |
-
- -
|
-
- 0x8050800C - |
-
- ERR_MP_BAD_INPUT_DATA - |
-
- This error indicates that there might be a problem with your security product. - |
-
- -
|
-
- 0x80508020 - |
-
- ERR_MP_BAD_CONFIGURATION - - |
-
- This error indicates that there might be an engine configuration error; commonly, this is related to input -data that does not allow the engine to function properly. - - |
-|
- 0x805080211 - - |
-
- ERR_MP_QUARANTINE_FAILED - - |
-
- This error indicates that Windows Defender failed to quarantine a threat. - - |
-|
- 0x80508022 - - |
-
- ERR_MP_REBOOT_REQUIRED - - |
-
- This error indicates that a reboot is required to complete threat removal. - - |
-|
- 0x80508023 - - |
-
- ERR_MP_THREAT_NOT_FOUND - - |
-
- This error indicates that the threat might no longer be present on the media, or malware might be stopping you from scanning your device. - - |
-
- Run the Microsoft Safety Scanner then update your security software and try again. - - |
-
- ERR_MP_FULL_SCAN_REQUIRED - - |
-
- This error indicates that a full system scan might be required. - - |
-
- Run a full system scan. - - |
-|
- 0x80508024 - - |
-|||
- 0x80508025 - - |
-
- ERR_MP_MANUAL_STEPS_REQUIRED - - |
-
- This error indicates that manual steps are required to complete threat removal. - - |
-
- Follow the manual remediation steps outlined in the Microsoft Malware Protection Encyclopedia. You can find a threat-specific link in the event history. - - |
-
- 0x80508026 - - |
-
- ERR_MP_REMOVE_NOT_SUPPORTED - - |
-
- This error indicates that removal inside the container type might not be not supported. - - |
-
- Windows Defender is not able to remediate threats detected inside the archive. Consider manually removing the detected resources. - - |
-
- 0x80508027 - - |
-
- ERR_MP_REMOVE_LOW_MEDIUM_DISABLED - - |
-
- This error indicates that removal of low and medium threats might be disabled. - - |
-
- Check the detected threats and resolve them as required. - - |
-
- 0x80508029 - - |
-
- ERROR_MP_RESCAN_REQUIRED - - |
-
- This error indicates a rescan of the threat is required. - - |
-
- Run a full system scan. - - |
-
- 0x80508030 - - |
-
- ERROR_MP_CALLISTO_REQUIRED - - |
-
- This error indicates that an offline scan is required. - - |
-
- Run Windows Defender Offline. You can read about how to do this in the Windows Defender Offline -article. - |
-
- 0x80508031 - - |
-
- ERROR_MP_PLATFORM_OUTDATED - - |
-
- This error indicates that Windows Defender does not support the current version of the platform and requires a new version of the platform. - - |
-
- You can only use Windows Defender in Windows 10. For Windows 8, Windows 7 and Windows Vista, you can use System Center Endpoint Protection. - - |
-
-
Internal error codes | -|||
---|---|---|---|
Error code | -Message displayed | -Possible reason for error | -What to do now | -
- 0x80501004 - |
-
- ERROR_MP_NO_INTERNET_CONN - - |
-
- Check your Internet connection, then run the scan again. - |
-
- Check your Internet connection, then run the scan again. - |
-
- 0x80501000 - |
-
- ERROR_MP_UI_CONSOLIDATION_BASE - |
-
- This is an internal error. The cause is not clearly defined. - |
-
- -
|
-
- 0x80501001 - |
-
- ERROR_MP_ACTIONS_FAILED - |
-||
- 0x80501002 - |
-
- ERROR_MP_NOENGINE - |
-||
- 0x80501003 - |
-
- ERROR_MP_ACTIVE_THREATS - |
-||
- 0x805011011 - |
-
- MP_ERROR_CODE_LUA_CANCELLED - |
-||
- 0x80501101 - |
-
- ERROR_LUA_CANCELLATION - |
-||
- 0x80501102 - |
-
- MP_ERROR_CODE_ALREADY_SHUTDOWN - |
-||
- 0x80501103 - |
-
- MP_ERROR_CODE_RDEVICE_S_ASYNC_CALL_PENDING - |
-||
- 0x80501104 - |
-
- MP_ERROR_CODE_CANCELLED - |
-||
- 0x80501105 - |
-
- MP_ERROR_CODE_NO_TARGETOS - |
-||
- 0x80501106 - |
-
- MP_ERROR_CODE_BAD_REGEXP - |
-||
- 0x80501107 - |
-
- MP_ERROR_TEST_INDUCED_ERROR - |
-||
- 0x80501108 - |
-
- MP_ERROR_SIG_BACKUP_DISABLED - |
-||
- 0x80508001 - |
-
- ERR_MP_BAD_INIT_MODULES - |
-||
- 0x80508002 - |
-
- ERR_MP_BAD_DATABASE - |
-||
- 0x80508004 - |
-
- ERR_MP_BAD_UFS - |
-||
- 0x8050800C - |
-
- ERR_MP_BAD_INPUT_DATA - |
-||
- 0x8050800D - |
-
- ERR_MP_BAD_GLOBAL_STORAGE - |
-||
- 0x8050800E - |
-
- ERR_MP_OBSOLETE - |
-||
- 0x8050800F - |
-
- ERR_MP_NOT_SUPPORTED - |
-||
- 0x8050800F -0x80508010 - - |
-
- ERR_MP_NO_MORE_ITEMS - |
-||
- 0x80508011 - |
-
- ERR_MP_DUPLICATE_SCANID - |
-||
- 0x80508012 - |
-
- ERR_MP_BAD_SCANID - |
-||
- 0x80508013 - |
-
- ERR_MP_BAD_USERDB_VERSION - |
-||
- 0x80508014 - |
-
- ERR_MP_RESTORE_FAILED - |
-||
- 0x80508016 - |
-
- ERR_MP_BAD_ACTION - |
-||
- 0x80508019 - |
-
- ERR_MP_NOT_FOUND - |
-||
- 0x80509001 - |
-
- ERR_RELO_BAD_EHANDLE - |
-||
- 0x80509003 - |
-
- ERR_RELO_KERNEL_NOT_LOADED - |
-||
- 0x8050A001 - |
-
- ERR_MP_BADDB_OPEN - |
-||
- 0x8050A002 - |
-
- ERR_MP_BADDB_HEADER - |
-||
- 0x8050A003 - |
-
- ERR_MP_BADDB_OLDENGINE - |
-||
- 0x8050A004 - |
-
- ERR_MP_BADDB_CONTENT - |
-||
- 0x8050A005 - |
-
- ERR_MP_BADDB_NOTSIGNED - |
-||
- 0x8050801 - |
-
- ERR_MP_REMOVE_FAILED - |
-
- This is an internal error. It might be triggered when malware removal is not successful. - - |
-|
- 0x80508018 - - |
-
- ERR_MP_SCAN_ABORTED - - |
-
- This is an internal error. It might have triggered when a scan fails to complete. - - |
-