From 1217a11a27dffa71f332e479b38195bf04200b85 Mon Sep 17 00:00:00 2001 From: Allison Hopper - Microsoft Date: Tue, 22 May 2018 15:49:05 -0700 Subject: [PATCH] Mobile users cannot call HoloLens using Teams --- devices/hololens/hololens-microsoft-remote-assist-app.md | 5 ++--- devices/hololens/index.md | 2 +- 2 files changed, 3 insertions(+), 4 deletions(-) diff --git a/devices/hololens/hololens-microsoft-remote-assist-app.md b/devices/hololens/hololens-microsoft-remote-assist-app.md index c0338f0e8d..cea23cde18 100644 --- a/devices/hololens/hololens-microsoft-remote-assist-app.md +++ b/devices/hololens/hololens-microsoft-remote-assist-app.md @@ -9,7 +9,7 @@ author: alhopper-msft ms.author: alhopper ms.topic: article ms.localizationpriority: medium -ms.date: 05/21/2018 +ms.date: 05/22/2018 --- # Microsoft Remote Assist @@ -25,7 +25,6 @@ Below are the technical requirements to deploy and use Microsoft Remote Assist t |:---------------------------|:----------------------------------|:-----------------------------------------------------------| | HoloLens | Build 10.0.14393.0 or above | See [Manage updates to HoloLens](https://docs.microsoft.com/en-us/HoloLens/hololens-updates) for instructions on using Windows Update for Business, MDM, and Windows Server Update Service (WSUS) to deploy updates to HoloLens. | | Windows 10 PC (optional) | Any Windows 10 build | A Windows 10 PC can collaborate with the HoloLens using Microsoft Teams. | -| Mobile device (optional) | Android or iOS | A mobile device can collaborate with the HoloLens using Microsoft Teams. Inking, annotations, and image insertion are not currently available on mobile. | > [!Note] > HoloLens build 10.0.14393.0 is the minimum that supports Remote Assist. We recommend updating the HoloLens to newer versions when they are available. @@ -42,7 +41,7 @@ Below are the technical requirements to deploy and use Microsoft Remote Assist t 1.5 MB/s is the recommended bandwidth for optimal performance of Microsoft Remote Assist. Though audio/video calls may be possible in environments with reduced bandwidth, you may experience HoloLens feature degradation, limiting the user experience. To test your company’s network bandwidth, follow these steps: - 1. Have a mobile Teams user (iOS or Android) video call a desktop Teams user. + 1. Have a Teams user video call another Teams user. 2. Add another separate video call between a 3rd and 4th user, and another for a 5th and 6th user. 3. Continue adding video callers to stress test your network bandwidth until confident that multiple users can successfully connect on video calls at the same time. diff --git a/devices/hololens/index.md b/devices/hololens/index.md index 1cc40ecf7a..3ec29c73a2 100644 --- a/devices/hololens/index.md +++ b/devices/hololens/index.md @@ -9,7 +9,7 @@ author: jdeckerms ms.author: jdecker ms.topic: article ms.localizationpriority: medium -ms.date: 05/22/2018 +ms.date: 05/21/2018 --- # Microsoft HoloLens