Merge branch 'master' of https://github.com/MicrosoftDocs/windows-docs-pr into adjustappliesto

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jaimeo
2021-03-01 09:38:24 -07:00
23 changed files with 112 additions and 98 deletions

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@ -49,29 +49,30 @@ The following resources provide additional information about using Windows Updat
``` console
cmd
```
2. Stop the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
2. Stop the **BITS service**, the **Windows Update service** and the **Cryptographic service**. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
``` console
net stop bits
net stop wuauserv
net stop cryptsvc
```
3. Delete the qmgr\*.dat files. To do this, type the following command at a command prompt, and then press ENTER:
3. Delete the **qmgr\*.dat** files. To do this, type the following command at a command prompt, and then press ENTER:
``` console
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
```
4. If this is your first attempt at resolving your Windows Update issues by using the steps in this article, go to step 5 without carrying out the steps in step 4. The steps in step 4 should only be performed at this point in the troubleshooting if you cannot resolve your Windows Update issues after following all steps but step 4. The steps in step 4 are also performed by the "Aggressive" mode of the Fix it Solution above.
1. Rename the following folders to *.BAK:
``` console
%systemroot%\SoftwareDistribution\DataStore
%systemroot%\SoftwareDistribution\Download
%systemroot%\system32\catroot2
%Systemroot%\SoftwareDistribution\DataStore
%Systemroot%\SoftwareDistribution\Download
%Systemroot%\System32\catroot2
```
To do this, type the following commands at a command prompt. Press ENTER after you type each command.
``` console
Ren %systemroot%\SoftwareDistribution\DataStore *.bak
Ren %systemroot%\SoftwareDistribution\Download *.bak
Ren %systemroot%\system32\catroot2 *.bak
Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak
Ren %Systemroot%\SoftwareDistribution\Download Download.bak
Ren %Systemroot%\System32\catroot2 catroot2.bak
```
2. Reset the BITS service and the Windows Update service to the default security descriptor. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
2. Reset the **BITS service** and the **Windows Update service** to the default security descriptor. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
``` console
sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
@ -80,7 +81,7 @@ The following resources provide additional information about using Windows Updat
``` console
cd /d %windir%\system32
```
6. Reregister the BITS files and the Windows Update files. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
6. Reregister the **BITS** files and the **Windows Update** files. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
``` console
regsvr32.exe atl.dll
@ -121,7 +122,7 @@ The following resources provide additional information about using Windows Updat
regsvr32.exe wuwebv.dll
```
7. Reset Winsock. To do this, type the following command at a command prompt, and then press ENTER:
7. Reset **Winsock**. To do this, type the following command at a command prompt, and then press ENTER:
``` console
netsh winsock reset
```
@ -129,13 +130,13 @@ The following resources provide additional information about using Windows Updat
``` console
proxycfg.exe -d
```
9. Restart the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
9. Restart the **BITS service**, the **Windows Update service** and the **Cryptographic service**. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
``` console
net start bits
net start wuauserv
net start wuauserv
net start cryptsvc
```
10. If you are running Windows Vista or Windows Server 2008, clear the BITS queue. To do this, type the following command at a command prompt, and then press ENTER:
10. If you are running Windows Vista or Windows Server 2008, clear the **BITS** queue. To do this, type the following command at a command prompt, and then press ENTER:
``` console
bitsadmin.exe /reset /allusers
```