From c0a92addb1edecd98b62a5afff70763aff4879eb Mon Sep 17 00:00:00 2001 From: Joey Caparas Date: Mon, 9 May 2016 18:40:46 +1000 Subject: [PATCH] add 2 steps --- windows/keep-secure/other-troubleshooting.md | 6 ++++++ 1 file changed, 6 insertions(+) diff --git a/windows/keep-secure/other-troubleshooting.md b/windows/keep-secure/other-troubleshooting.md index 4235c6c3a9..2c069743ae 100644 --- a/windows/keep-secure/other-troubleshooting.md +++ b/windows/keep-secure/other-troubleshooting.md @@ -79,5 +79,11 @@ Check the startup type from the command line: b. Right-click **Command prompt** and select **Run as administrator**. 2. Enter the following command and press **Enter**: sc qc sense + If the the service is running, then the result should look like the following screenshot: + ![Result of the sq query sense command](images/sc-query-sense-autostart.png) + +3. If the service **START_TYPE** is not set to **AUTO_START**, then you'll need to enter the following command and press **Enter**: sc config sense start=auto + +4. A success message is displayed. Verify the change by entering the following command and press **Enter**: sc qc sense