diff --git a/windows/security/threat-protection/TOC.md b/windows/security/threat-protection/TOC.md index 82e059dd0d..8883886afb 100644 --- a/windows/security/threat-protection/TOC.md +++ b/windows/security/threat-protection/TOC.md @@ -318,6 +318,7 @@ ###### [Troubleshoot installation issues](microsoft-defender-atp/mac-support-install.md) ###### [Troubleshoot performance issues](microsoft-defender-atp/mac-support-perf.md) ###### [Troubleshoot kernel extension issues](microsoft-defender-atp/mac-support-kext.md) +###### [Troubleshoot license issues](microsoft-defender-atp/mac-support-license.md) ##### [Privacy](microsoft-defender-atp/mac-privacy.md) ##### [Resources](microsoft-defender-atp/mac-resources.md) diff --git a/windows/security/threat-protection/microsoft-defender-atp/images/no-license-found.png b/windows/security/threat-protection/microsoft-defender-atp/images/no-license-found.png new file mode 100644 index 0000000000..e2a4573a13 Binary files /dev/null and b/windows/security/threat-protection/microsoft-defender-atp/images/no-license-found.png differ diff --git a/windows/security/threat-protection/microsoft-defender-atp/mac-support-license.md b/windows/security/threat-protection/microsoft-defender-atp/mac-support-license.md new file mode 100644 index 0000000000..3a6c85369b --- /dev/null +++ b/windows/security/threat-protection/microsoft-defender-atp/mac-support-license.md @@ -0,0 +1,46 @@ +--- +title: Troubleshoot license issues for Microsoft Defender ATP for Mac +description: Troubleshoot license issues in Microsoft Defender ATP for Mac. +keywords: microsoft, defender, atp, mac, performance +search.product: eADQiWindows 10XVcnh +search.appverid: met150 +ms.prod: w10 +ms.mktglfcycl: deploy +ms.sitesec: library +ms.pagetype: security +ms.author: dansimp +author: dansimp +ms.localizationpriority: medium +manager: dansimp +audience: ITPro +ms.collection: M365-security-compliance +ms.topic: conceptual +--- + +# Troubleshoot license issues for Microsoft Defender ATP for Mac + +**Applies to:** + +- [Microsoft Defender Advanced Threat Protection (Microsoft Defender ATP) for Mac](microsoft-defender-atp-mac.md) + +While you are going through [Microsoft Defender ATP for Mac](microsoft-defender-atp-mac.md) and [Manual deployment](mac-install-manually.md) testing or a Proof Of Concept (PoC), you might get the following error: + +![Image of license error](images/no-license-found.png) + +**Message:** + +No license found + +Looks like your organization does not have a license for Microsoft 365 Enterprise subscription. + +Contact your administrator for help. + +**Cause:** + +You deployed and/or installed the MDATP for macOS package ("Download installation package") but you might have run the configuration script ("Download onboarding package"). + +**Solution:** + +Follow the WindowsDefenderATPOnboarding.py instructions documented here: +[Client configuration](mac-install-manually.md#client-configuration) +