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Tina Burden
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windows/deployment/update/windows-update-resources.md
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@ -42,16 +42,16 @@ The following resources provide additional information about using Windows Updat
## Reset Windows Update components manually ## Reset Windows Update components manually
1. Open a Windows command prompt. To open a command prompt, click **Start > Run**. Copy and paste (or type) the following command and then press ENTER: 1. Open a Windows command prompt. To open a command prompt, click **Start > Run**. Copy and paste (or type) the following command and then press ENTER:
``` ```console
cmd cmd
``` ```
2. Stop the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command. 2. Stop the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
``` ```console
net stop bits net stop bits
net stop wuauserv net stop wuauserv
``` ```
3. Delete the qmgr\*.dat files. To do this, type the following command at a command prompt, and then press ENTER: 3. Delete the qmgr\*.dat files. To do this, type the following command at a command prompt, and then press ENTER:
``` ```console
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat" Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
``` ```
4. If this is your first attempt at resolving your Windows Update issues by using the steps in this article, go to step 5 without carrying out the steps in step 4. The steps in step 4 should only be performed at this point in the troubleshooting if you cannot resolve your Windows Update issues after following all steps but step 4. The steps in step 4 are also performed by the "Aggressive" mode of the Fix it Solution above. 4. If this is your first attempt at resolving your Windows Update issues by using the steps in this article, go to step 5 without carrying out the steps in step 4. The steps in step 4 should only be performed at this point in the troubleshooting if you cannot resolve your Windows Update issues after following all steps but step 4. The steps in step 4 are also performed by the "Aggressive" mode of the Fix it Solution above.
@ -73,12 +73,12 @@ The following resources provide additional information about using Windows Updat
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU) sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
``` ```
5. Type the following command at a command prompt, and then press ENTER: 5. Type the following command at a command prompt, and then press ENTER:
``` ```console
cd /d %windir%\system32 cd /d %windir%\system32
``` ```
6. Reregister the BITS files and the Windows Update files. To do this, type the following commands at a command prompt. Press ENTER after you type each command. 6. Reregister the BITS files and the Windows Update files. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
``` ```console
regsvr32.exe atl.dll regsvr32.exe atl.dll
regsvr32.exe urlmon.dll regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll regsvr32.exe mshtml.dll
@ -118,20 +118,20 @@ The following resources provide additional information about using Windows Updat
``` ```
7. Reset Winsock. To do this, type the following command at a command prompt, and then press ENTER: 7. Reset Winsock. To do this, type the following command at a command prompt, and then press ENTER:
``` ```console
netsh winsock reset netsh winsock reset
``` ```
8. If you are running Windows XP or Windows Server 2003, you have to set the proxy settings. To do this, type the following command at a command prompt, and then press ENTER: 8. If you are running Windows XP or Windows Server 2003, you have to set the proxy settings. To do this, type the following command at a command prompt, and then press ENTER:
``` ```console
proxycfg.exe -d proxycfg.exe -d
``` ```
9. Restart the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command. 9. Restart the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
``` ```console
net start bits net start bits
net start wuauserv net start wuauserv
``` ```
10. If you are running Windows Vista or Windows Server 2008, clear the BITS queue. To do this, type the following command at a command prompt, and then press ENTER: 10. If you are running Windows Vista or Windows Server 2008, clear the BITS queue. To do this, type the following command at a command prompt, and then press ENTER:
``` ```console
bitsadmin.exe /reset /allusers bitsadmin.exe /reset /allusers
``` ```