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This commit is contained in:
Tina Burden
2020-06-15 10:12:12 -07:00
committed by GitHub
parent 618f27b95f
commit c1c122c826

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@ -42,16 +42,16 @@ The following resources provide additional information about using Windows Updat
## Reset Windows Update components manually
1. Open a Windows command prompt. To open a command prompt, click **Start > Run**. Copy and paste (or type) the following command and then press ENTER:
```
```console
cmd
```
2. Stop the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
```
```console
net stop bits
net stop wuauserv
```
3. Delete the qmgr\*.dat files. To do this, type the following command at a command prompt, and then press ENTER:
```
```console
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
```
4. If this is your first attempt at resolving your Windows Update issues by using the steps in this article, go to step 5 without carrying out the steps in step 4. The steps in step 4 should only be performed at this point in the troubleshooting if you cannot resolve your Windows Update issues after following all steps but step 4. The steps in step 4 are also performed by the "Aggressive" mode of the Fix it Solution above.
@ -73,12 +73,12 @@ The following resources provide additional information about using Windows Updat
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
```
5. Type the following command at a command prompt, and then press ENTER:
```
```console
cd /d %windir%\system32
```
6. Reregister the BITS files and the Windows Update files. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
```
```console
regsvr32.exe atl.dll
regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll
@ -118,20 +118,20 @@ The following resources provide additional information about using Windows Updat
```
7. Reset Winsock. To do this, type the following command at a command prompt, and then press ENTER:
```
```console
netsh winsock reset
```
8. If you are running Windows XP or Windows Server 2003, you have to set the proxy settings. To do this, type the following command at a command prompt, and then press ENTER:
```
```console
proxycfg.exe -d
```
9. Restart the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
```
```console
net start bits
net start wuauserv
```
10. If you are running Windows Vista or Windows Server 2008, clear the BITS queue. To do this, type the following command at a command prompt, and then press ENTER:
```
```console
bitsadmin.exe /reset /allusers
```