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Update hello-faq.yml

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Nimisha Satapathy
2022-07-20 23:05:42 +05:30
parent dc31beae91
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windows/security/identity-protection/hello-for-business/hello-faq.yml
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@ -159,11 +159,11 @@ sections:
- question: When is Windows Hello biometrics database file created? How is a user enrolled into Windows Hello face or fingerprint authentication?
answer: |
Windows Hello biometrics template database file is created on the device only when a user is enrolled into Windows Hello biometrics-based authentication. Your workplace or IT administrator may have turned certain authentication functionality, however, it is always your choice if you want to use WH/WHfB or an alternative method (e.g. pin). Users can check their current enrollment into Windows Hello biometrics by going to sign-in options on their device. Go to **Start** > **Settings** > **Accounts** > **Sign-in** options. Or just click on Go to Sign-in options. To enroll into Windows Hello, user can go to **Start** > **Settings** > **Accounts** > **Sign-in** options, select the Windows Hello method that they want to set up, and then select **Set up**. If you don't see Windows Hello in Sign-in options, then it may not be available for your device or blocked by admin via policy. Admins can by policy request users to enroll into WHFB during autopilot or during initial setup of the device. Admins can disallow users to enroll into biometrics via Windows hello for business policy configurations. However, when allowed via policy configurations, enrollment into Windows Hello biometrics is always optional for users.
Windows Hello biometrics template database file is created on the device only when a user is enrolled into Windows Hello biometrics-based authentication. Your workplace or IT administrator may have turned certain authentication functionality, however, it is always your choice if you want to use Windows Hello or an alternative method (e.g. pin). Users can check their current enrollment into Windows Hello biometrics by going to sign-in options on their device. Go to **Start** > **Settings** > **Accounts** > **Sign-in** options. Or just click on **Go to Sign-in options**. To enroll into Windows Hello, user can go to **Start** > **Settings** > **Accounts** > **Sign-in** options, select the Windows Hello method that they want to set up, and then select **Set up**. If you don't see Windows Hello in Sign-in options, then it may not be available for your device or blocked by admin via policy. Admins can by policy request users to enroll into Windows Hello during autopilot or during initial setup of the device. Admins can disallow users to enroll into biometrics via Windows hello for business policy configurations. However, when allowed via policy configurations, enrollment into Windows Hello biometrics is always optional for users.
- question: When is Windows Hello biometrics database file deleted? How can a user be unenrolled from Windows Hello face or fingerprint authentication?
answer: |
To remove Windows Hello and any associated biometric identification data from the device, user can go to Start > Settings > Accounts > Sign-in options. Select the Windows Hello biometrics authentication method you want to remove, and then select Remove. This will unenroll the user from Windows Hello biometrics auth and will also delete the associated biometrics template database file. For more details see Windows sign-in options and account protection (microsoft.com).
To remove Windows Hello and any associated biometric identification data from the device, user can go to **Start** > **Settings** > **Accounts** > **Sign-in options**. Select the Windows Hello biometrics authentication method you want to remove, and then select **Remove**. This will unenroll the user from Windows Hello biometrics auth and will also delete the associated biometrics template database file. For more details see Windows sign-in options and account protection (microsoft.com).
- question: What about any diagnostic data coming out when WHFB is enabled?
answer: |