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Latest updates for 1903 and 1607 (#288)
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Corrine Horvath
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text: "<div>This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.</div><br>
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<table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Last updated</td></tr>
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<tr><td><div id='441msg'></div><b>Machines running Windows Server 2016 with Hyper-V seeing Bitlocker error 0xC0210000</b><br>Some machines running Windows Server with Hyper-V enabled may boot into Bitlocker recovery <br><br><a href = '#441msgdesc'>See details ></a></td><td>N/A <br><br><a href ='' target='_blank'></a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>09:21 AM PT</td></tr>
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<tr><td><div id='451msg'></div><b>Devices running Windows Server 2016 with Hyper-V seeing Bitlocker error 0xC0210000</b><br>Some devices running Windows Server with Hyper-V enabled may start into Bitlocker recovery with error 0xC0210000<br><br><a href = '#451msgdesc'>See details ></a></td><td>OS Build 14393.2969<br><br>May 14, 2019<br><a href ='https://support.microsoft.com/help/4494440' target='_blank'>KB4494440</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 23, 2019 <br>09:57 AM PT</td></tr>
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<tr><td><div id='135msg'></div><b>Cluster service may fail if the minimum password length is set to greater than 14</b><br>The cluster service may fail to start with the error “2245 (NERR_PasswordTooShort)” if the Group Policy “Minimum Password Length” is configured with greater than 14 characters.<br><br><a href = '#135msgdesc'>See details ></a></td><td>OS Build 14393.2639<br><br>November 27, 2018<br><a href ='https://support.microsoft.com/help/4467684' target='_blank'>KB4467684</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>April 25, 2019 <br>02:00 PM PT</td></tr>
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<tr><td><div id='238msg'></div><b>Issue using PXE to start a device from WDS</b><br>There may be issues using the Preboot Execution Environment (PXE) to start a device from a Windows Deployment Services (WDS) server configured to use Variable Window Extension.<br><br><a href = '#238msgdesc'>See details ></a></td><td>OS Build 14393.2848<br><br>March 12, 2019<br><a href ='https://support.microsoft.com/help/4489882' target='_blank'>KB4489882</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>April 25, 2019 <br>02:00 PM PT</td></tr>
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<tr><td><div id='149msg'></div><b>SCVMM cannot enumerate and manage logical switches deployed on the host</b><br>For hosts managed by System Center Virtual Machine Manager (VMM), VMM cannot enumerate and manage logical switches deployed on the host.<br><br><a href = '#149msgdesc'>See details ></a></td><td>OS Build 14393.2639<br><br>November 27, 2018<br><a href ='https://support.microsoft.com/help/4467684' target='_blank'>KB4467684</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>April 25, 2019 <br>02:00 PM PT</td></tr>
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text: "
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<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='441msgdesc'></div><b>Machines running Windows Server 2016 with Hyper-V seeing Bitlocker error 0xC0210000</b><div>We are investigating reports that some machines running Windows Server 2016 with Hyper-V enabled may enter Bitlocker recovery mode with an error 0xC0210000 after installing KB4494440 and rebooting.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10 Enterprise LTSC 2016; Windows 10, version 1607</li><li>Server: Windows Server 2016</li></ul><div></div><div><strong>Workaround: </strong>You can reboot machines successfully after suspending Bitlocker from Windows Recovery Environment. Below steps can be followed to suspend Bitlocker</div><ul><li>Retrieve the 48 digit Bitlocker recovery password for the OS volume (From organization portal/key storage).</li><li>From the recovery screen, press the enter key to get to the recovery password entry screen and enter the recovery password.</li><li>If machine boots to windows recovery environment and asks for recovery key again, press “skip the drive” to enter Windows Recovery Environment</li><li>Click on “Advanced options”->”Troubleshoot”->”Advanced options”->”Command Prompt”</li><li>Unlock OS drive using the following command</li><li class=\"ql-indent-1\">Mange-bde -unlock c: -rp <48 digit numerical recovery password separated by “-“ in 6 digit group></li><li>Suspend Bitlocker using the following command</li><li class=\"ql-indent-1\">Manage-bde -protectors -disable c:</li><li>Exit the command Window using the following command</li><li class=\"ql-indent-1\">exit</li><li>Click on “Continue” from recovery environment</li><li>This should boot system to Windows</li><li>Once booted, launch an Administrator command prompt and resume the Bitlocker to ensure the system remains protected.</li><li class=\"ql-indent-1\">Mange-bde -protectors -enable c:</li></ul><div></div><div>The workaround needs to be followed on every system boot. To prevent hitting the issue, execute following command to temporarily suspend Bitlocker just before rebooting the system:</div><ul><li>Manage-bde -protectors -disable c: -rc 1</li><li>This command will suspend Bitlocker until 1 reboot of the machine (-rc 1 option only works inside OS and does not work from recovery environment).</li></ul><div></div><div> <strong>Next steps: </strong>Microsoft is presently investigating this issue and will provide an update when available.</div><br><a href ='#441msg'>Back to top</a></td><td>N/A <br><br><a href ='' target='_blank'></a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>09:21 AM PT<br><br>Opened:<br>May 21, 2019 <br>08:50 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='451msgdesc'></div><b>Devices running Windows Server 2016 with Hyper-V seeing Bitlocker error 0xC0210000</b><div>Some devices running Windows Server 2016 with Hyper-V enabled may enter Bitlocker recovery mode and receive an error, \"0xC0210000\" after installing <a href='https://support.microsoft.com/help/4494440' target='_blank'>KB4494440</a> and restarting.</div><div><br></div><div><strong>Note </strong>Windows 10, version 1607 may also be affected when Bitlocker and Hyper-V are both enabled.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10 Enterprise LTSC 2016; Windows 10, version 1607</li><li>Server: Windows Server 2016</li></ul><div></div><div><strong>Workaround: </strong>If your device is already in this state, you can successfully start Windows after suspending Bitlocker from the Windows Recovery Environment (WinRE) using the following steps:</div><ol><li>Retrieve the 48 digit Bitlocker recovery password for the OS volume from your organization's portal or from wherever the key was stored when Bitlocker was first enabled.</li><li>From the recovery screen, press the enter key and enter the recovery password when prompted.</li><li>If your device starts in the Windows Recovery Environment and asks for recovery key again, select <strong>Skip the drive</strong> to continue to WinRE.</li><li>select <strong>Advanced options</strong> then <strong>Troubleshoot</strong> then <strong>Advanced options</strong> then <strong>Command Prompt.</strong></li><li>Unlock OS drive using the command: <strong>Manage-bde -unlock c: -rp <48 digit numerical recovery password separated by “-“ in 6 digit group></strong></li><li>Suspend Bitlocker using the command: <strong>Manage-bde -protectors -disable c:</strong></li><li>Exit the command window using the command: <strong>exit</strong></li><li>Select <strong>Continue</strong> from recovery environment.</li><li>The device should now start Windows.</li><li>Once started, launch an Administrator Command Prompt and resume the Bitlocker to ensure the system remains protected, using the command: Manage-bde -protectors -enable c:</li></ol><div><strong>Note</strong> The workaround needs to be followed on every system restart unless Bitlocker is suspended before restarting.</div><div><br></div><div>To prevent this issue, execute the following command to temporarily suspend Bitlocker just before restarting the system: <strong>Manage-bde -protectors -disable c: -rc 1</strong></div><div><strong>Note</strong> This command will suspend Bitlocker for 1 restart of the device (-rc 1 option only works inside OS and does not work from recovery environment).</div><div><br></div><div><strong>Next steps: </strong>Microsoft is presently investigating this issue and will provide an update when available.</div><br><a href ='#451msg'>Back to top</a></td><td>OS Build 14393.2969<br><br>May 14, 2019<br><a href ='https://support.microsoft.com/help/4494440' target='_blank'>KB4494440</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 23, 2019 <br>09:57 AM PT<br><br>Opened:<br>May 21, 2019 <br>08:50 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='423msgdesc'></div><b>Unable to access some gov.uk websites</b><div>After installing the May 14, 2019 update, some gov.uk websites that don’t support HTTP Strict Transport Security (HSTS) may not be accessible through Internet Explorer 11 or Microsoft Edge.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10, version 1507; Windows 8.1; Windows 7 SP1 </li><li>Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1</li></ul><div></div><div><strong>Resolution: </strong>We have released an \"optional, <a href=\"https://techcommunity.microsoft.com/t5/Windows-IT-Pro-Blog/Windows-10-update-servicing-cadence/ba-p/222376\" target=\"_blank\">out-of-band</a>\" update for Windows 10 (<a href='https://support.microsoft.com/help/4505052' target='_blank'>KB4505052</a>) to resolve this issue. If you are affected, we recommend you apply this update by installing <a href='https://support.microsoft.com/help/4505052' target='_blank'>KB4505052</a> from Windows Update and then restarting your device.</div><div><br></div><div>This update will not be applied automatically. To download and install this update, go to <strong>Settings</strong> > <strong>Update & Security</strong> > <strong>Windows Update</strong> and select <strong>Check for updates</strong>. To get the standalone package for <a href='https://support.microsoft.com/help/4505052' target='_blank'>KB4505052</a>, search for it in the <a href=\"http://www.catalog.update.microsoft.com/home.aspx\" target=\"_blank\">Microsoft Update Catalog</a>.</div><div> </div><br><a href ='#423msg'>Back to top</a></td><td>OS Build 14393.2969<br><br>May 14, 2019<br><a href ='https://support.microsoft.com/help/4494440' target='_blank'>KB4494440</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4505052' target='_blank'>KB4505052</a></td><td>Resolved:<br>May 19, 2019 <br>02:00 PM PT<br><br>Opened:<br>May 16, 2019 <br>01:57 PM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='379msgdesc'></div><b>Layout and cell size of Excel sheets may change when using MS UI Gothic </b><div>When using the <strong>MS UI Gothic</strong> or <strong>MS PGothic</strong> fonts, the text, layout, or cell size may become narrower or wider than expected in Microsoft Excel. For example, the layout and cell size of Microsoft Excel sheets may change when using <strong>MS</strong> <strong>UI Gothic</strong>.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10, version 1507; Windows 10 Enterprise LTSB 2015; Windows 8.1</li><li>Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012</li></ul><div></div><div><strong>Resolution</strong>: This issue has been resolved.</div><br><a href ='#379msg'>Back to top</a></td><td>OS Build 14393.2941<br><br>April 25, 2019<br><a href ='https://support.microsoft.com/help/4493473' target='_blank'>KB4493473</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4494440' target='_blank'>KB4494440</a></td><td>Resolved:<br>May 14, 2019 <br>10:00 AM PT<br><br>Opened:<br>May 10, 2019 <br>10:35 AM PT</td></tr>
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</table>
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<tr><td><div id='448msg'></div><b>Display brightness may not respond to adjustments</b><br>Microsoft and Intel have identified a driver compatibility issue on devices configured with certain Intel display drivers.<br><br><a href = '#448msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:47 PM PT</td></tr>
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<tr><td><div id='433msg'></div><b>Audio not working with Dolby Atmos headphones and home theater </b><br>Users may experience audio loss with Dolby Atmos headphones or Dolby Atmos home theater.<br><br><a href = '#433msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>07:17 AM PT</td></tr>
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<tr><td><div id='426msg'></div><b>Duplicate folders and documents showing in user profile directory</b><br>If known folders (e.g. Desktop, Documents, or Pictures folders) are redirected, an empty folder with that same name may be created.<br><br><a href = '#426msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>07:16 AM PT</td></tr>
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<tr><td><div id='452msg'></div><b>AMD RAID driver incompatibility </b><br>Installation process may stop when trying to install Windows 10, version 1903 update on computers that run certain versions of AMD RAID drivers.<br><br><a href = '#452msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 23, 2019 <br>09:28 AM PT</td></tr>
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<tr><td><div id='442msg'></div><b>Error attempting to update with external USB device or memory card attached </b><br>PCs with an external USB device or SD memory card attached may get error: \"This PC can't be upgraded to Windows 10.\"<br><br><a href = '#442msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:49 PM PT</td></tr>
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<tr><td><div id='450msg'></div><b>Unable to discover or connect to Bluetooth devices</b><br>Microsoft has identified compatibility issues with some versions of Realtek and Qualcomm Bluetooth radio drivers.<br><br><a href = '#450msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:48 PM PT</td></tr>
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<tr><td><div id='449msg'></div><b>Night light settings do not apply in some cases</b><br>Microsoft has identified some scenarios where night light settings may stop working.<br><br><a href = '#449msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:48 PM PT</td></tr>
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<tr><td><div id='447msg'></div><b>Intel Audio displays an intcdaud.sys notification</b><br>Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in battery drain. <br><br><a href = '#447msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:47 PM PT</td></tr>
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<tr><td><div id='446msg'></div><b>Cannot launch Camera app </b><br>Microsoft and Intel have identified an issue affecting Intel RealSense SR300 or Intel RealSense S200 camera apps.<br><br><a href = '#446msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:47 PM PT</td></tr>
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<tr><td><div id='445msg'></div><b>Intermittent loss of Wi-Fi connectivity</b><br>Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. <br><br><a href = '#445msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:46 PM PT</td></tr>
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<tr><td><div id='443msg'></div><b>AMD RAID driver incompatibility </b><br>Installation process may stop when trying to install Windows 10, version 1903 update on computers that run certain versions of AMD RAID drivers.<br><br><a href = '#443msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:45 PM PT</td></tr>
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<tr><td><div id='444msg'></div><b>D3D applications and games may fail to enter full-screen mode on rotated displays</b><br>Some Direct3D (D3D) applications and games may fail to enter full-screen mode on rotated displays.<br><br><a href = '#444msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:45 PM PT</td></tr>
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<tr><td><div id='427msg'></div><b>Older versions of BattlEye anti-cheat software incompatible</b><br>Microsoft and BattlEye have identified a compatibility issue with some games that use older versions of BattlEye anti-cheat software.<br><br><a href = '#427msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>07:34 AM PT</td></tr>
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</table>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='448msgdesc'></div><b>Display brightness may not respond to adjustments</b><div>Microsoft and Intel have identified a driver compatibility issue on devices configured with certain Intel display drivers. After updating to Window 10, version 1903, brightness settings may sometime appear as if changes applied took effect, yet the actual display brightness doesn't change.</div><div><br></div><div>To safeguard your update experience, we have applied a compatibility hold on devices with certain Intel drivers from being offered Windows 10, version 1903, until this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>Restart your device to apply changes to brightness.</div><div><br></div><div><strong>Note</strong> We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until this issue has been resolved.</div><div><br></div><div><strong>Next steps: </strong>We are working on a resolution that will be made available in upcoming release.</div><br><a href ='#448msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:47 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:56 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='433msgdesc'></div><b>Audio not working with Dolby Atmos headphones and home theater </b><div>After updating to Windows 10, version 1903, you may experience loss of audio with Dolby Atmos for home theater (free extension) or Dolby Atmos for headphones (paid extension) acquired through the Microsoft Store due to a licensing configuration error.</div><div> </div><div>This occurs due to an issue with a Microsoft Store licensing component, where license holders are not able to connect to the Dolby Access app and enable Dolby Atmos extensions.</div><div> </div><div>To safeguard your update experience, we have applied protective hold on devices from being offered Windows 10, version 1903 until this issue is resolved. This configuration error will not result in loss of access for the acquired license once the problem is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Next steps: </strong>We are working on a resolution for Microsoft Store and estimate a solution will be available in mid-June.</div><div><strong>Note</strong> We recommend you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until this issue has been resolved. </div><br><a href ='#433msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>07:17 AM PT<br><br>Opened:<br>May 21, 2019 <br>07:16 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='426msgdesc'></div><b>Duplicate folders and documents showing in user profile directory</b><div>If you have redirected known folders (e.g. Desktop, Documents, or Pictures folders) you may see an empty folder with the same name in your %userprofile% directories after updating to Windows 10, version 1903. This may occur if known folders were redirected when you chose to back up your content to OneDrive using the OneDrive wizard, or if you chose to back up your content during the Windows Out-of-Box-Experience (OOBE). This may also occur if you redirected your known folders manually through the Properties dialog box in File Explorer. This issue does not cause any user files to be deleted and a solution is in progress.</div><div><br></div><div>To safeguard your update experience, we have applied a quality hold on devices with redirected known folders from being offered Windows 10, version 1903, until this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Next steps: </strong>Microsoft is working on a resolution and estimates a solution will be available in late May.</div><div><strong>Note </strong>We recommend that you do not attempt to manually update to Windows 10, version 1903 using the <strong>Update now</strong> button or the Media Creation Tool until this issue has been resolved.</div><br><a href ='#426msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>07:16 AM PT<br><br>Opened:<br>May 21, 2019 <br>07:16 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='452msgdesc'></div><b>AMD RAID driver incompatibility </b><div>Microsoft and AMD have identified an incompatibility with AMD RAID driver versions earlier than 9.2.0.105. When you attempt to install the Windows 10, version 1903 update on a Windows 10-based computer with an affected driver version, the installation process stops and you get a message like the following:</div><p class=\"ql-indent-1\">AMD Ryzen™ or AMD Ryzen™ Threadripper™ configured in SATA or NVMe RAID mode.</div><p class=\"ql-indent-1\">“A driver is installed that causes stability problems on Windows. This driver will be disabled. Check with your software/driver provider for an updated version that runs on this version of Windows.”</div><div><strong> </strong></div><div>To safeguard your update experience, we have applied a compatibility hold on devices with these AMD drivers from being offered Windows 10, version 1903, until this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>To resolve this issue, download the latest AMD RAID drivers directly from AMD at <a href=\"https://www.amd.com/en/support/chipsets/amd-socket-tr4/x399\" target=\"_blank\">https://www.amd.com/en/support/chipsets/amd-socket-tr4/x399</a>. The drivers must be version 9.2.0.105 or later. Install the drivers on the affected computer, and then restart the installation process for the Windows 10, version 1903 feature update.</div><div> </div><div><strong>Note</strong> We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until a new driver has been installed and the Windows 10, version 1903 feature update has been automatically offered to you.</div><div> </div><br><a href ='#452msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 23, 2019 <br>09:28 AM PT<br><br>Opened:<br>May 21, 2019 <br>07:12 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='442msgdesc'></div><b>Error attempting to update with external USB device or memory card attached </b><div>If you have an external USB device or SD memory card attached when installing Windows 10, version 1903, you may get an error message stating \"This PC can't be upgraded to Windows 10.\" This is caused by inappropriate drive reassignment during installation.</div><div><br></div><div>Sample scenario: An update to Windows 10, version 1903 is attempted on a computer that has a thumb drive inserted into its USB port. Before the update, the thumb drive is mounted in the system as drive G based on the existing drive configuration. After the feature update is installed; however, the device is reassigned a different drive letter (e.g., drive H).</div><div><br></div><div><strong>Note</strong> The drive reassignment is not limited to removable drives. Internal hard drives may also be affected.</div><div><br></div><div>To safeguard your update experience, we have applied a hold on devices with an external USB device or SD memory card attached from being offered Windows 10, version 1903 until this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>To work around this issue, remove all external media, such as USB devices and SD cards, from your computer and restart installation of the Windows 10, version 1903 feature update. The update should then proceed normally.</div><div><strong>Note </strong>If you need to keep your external device, SD memory card, or other devices attached to your computer while updating, we recommend that you do not attempt to manually update to Windows 10, version 1903 using the <strong>Update now </strong>button or the Media Creation Tool until this issue has been resolved.</div><div><br></div><div><strong>Next steps: </strong>Microsoft is working on a resolution and estimate a solution will be available in late May.</div><br><a href ='#442msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:49 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:38 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='450msgdesc'></div><b>Unable to discover or connect to Bluetooth devices</b><div>Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek and Qualcomm. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek or Qualcomm Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li><li>Server: Windows Server, version 1903</li></ul><div></div><div><strong>Workaround: </strong>Check with your device manufacturer (OEM) to see if an updated driver is available and install it.</div><div><br></div><ul><li>For Qualcomm drivers, you will need to install a driver version greater than 10.0.1.11.</li><li>For Realtek drivers, you will need to install a driver version greater than 1.5.1011.0.</li></ul><div></div><div><strong>Note</strong> Until an updated driver has been installed, we recommend you do not attempt to manually update using the<strong> Update now </strong>button or the Media Creation Tool. </div><div><br></div><div><strong>Next steps: </strong>Microsoft is working with Realtek and Qualcomm to release new drivers for all affected system via Windows Update.<strong> </strong> </div><div><br></div><br><a href ='#450msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:48 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:29 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='449msgdesc'></div><b>Night light settings do not apply in some cases</b><div>Microsoft has identified some scenarios where night light settings may stop working, for example:</div><ul><li>Connecting to (or disconnecting from) an external monitor, dock, or projector</li><li>Rotating the screen</li><li>Updating display drivers or making other display mode changes</li></ul><div></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>If you find that your night light settings have stopped working, try turning the night light on and off, or restart your computer.<strong> </strong></div><div><br></div><div><strong>Note </strong>We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until this issue has been resolved.</div><div><br></div><div><strong>Next steps: </strong>We are working on a resolution and will provide an update in an upcoming release.</div><div><br></div><br><a href ='#449msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:48 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:28 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='447msgdesc'></div><b>Intel Audio displays an intcdaud.sys notification</b><div>Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in higher than normal battery drain. If you see an <strong>intcdaud.sys</strong> notification or “What needs your attention” notification when trying to update to Windows 10, version 1903, you have an affected Intel Audio Display device driver installed on your machine (intcdaud.sys, versions 10.25.0.3 through 10.25.0.8).</div><div> </div><div>To safeguard your update experience, we have applied a compatibility hold on devices with drivers from being offered Windows 10, version 1903 until updated device drivers have been installed.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809</li></ul><div></div><div><strong>Workaround:</strong></div><div>On the “What needs your attention\" notification, click the <strong>Back </strong>button to remain on your current version of Windows 10. (Do not click <strong>Confirm</strong> as this will proceed with the update and you may experience compatibility issues.) Affected devices will automatically revert to the previous working configuration.</div><div><br></div><div>For more information, see <a href=\"https://www.intel.com/content/www/us/en/support/articles/000030792/graphics-drivers.html\" target=\"_blank\" style=\"\">Intel's customer support guidance</a> and the Microsoft knowledge base article <a href=\"https://support.microsoft.com/help/4465877\" target=\"_blank\" style=\"\">KB4465877</a>.</div><div><br></div><div><strong>Note</strong> We recommend you do not attempt to update your devices until newer device drivers are installed.</div><div><br></div><div><strong>Next steps: </strong>You can opt to wait for newer drivers to be installed automatically through Windows Update or check with the computer manufacturer for the latest device driver software availability and installation procedures.</div><br><a href ='#447msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:47 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:22 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='446msgdesc'></div><b>Cannot launch Camera app </b><div>Microsoft and Intel have identified an issue affecting Intel RealSense SR300 and Intel RealSense S200 cameras when using the Camera app. After updating to the Windows 10 May 2019 Update and launching the Camera app, you may get an error message stating:</div><p class=\"ql-indent-1\">\"Close other apps, error code: 0XA00F4243.”</div><div><br></div><div>To safeguard your update experience, we have applied a protective hold on machines with Intel RealSense SR300 or Intel RealSense S200 cameras installed from being offered Windows 10, version 1903, until this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>To temporarily resolve this issue, perform one of the following:</div><div><br></div><ul><li>Unplug your camera and plug it back in.</li></ul><p class=\"ql-indent-1\">or</div><ul><li>Disable and re-enable the driver in Device Manager. In the Search box, type \"Device Manager\" and press <strong>Enter</strong>. In the Device Manager dialog box, expand <strong>Cameras</strong>, then right-click on any <strong>RealSense</strong> driver listed and select <strong>Disable device</strong>. Right click on the driver again and select <strong>Enable device</strong>.</li></ul><p class=\"ql-indent-1\">or</div><ul><li>Restart the <strong>RealSense </strong>service. In the Search box, type \"Task Manager\" and hit <strong>Enter</strong>. In the Task Manager dialog box, click on the <strong>Services </strong>tab, right-click on <strong>RealSense</strong>, and select <strong>Restart</strong>. </li></ul><div></div><div><strong>Note </strong>This workaround will only resolve the issue until your next system restart.</div><div><br></div><div><strong>Note </strong>We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until this issue has been resolved.</div><div><br></div><div><strong>Next steps: </strong>We are working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#446msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:47 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:20 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='445msgdesc'></div><b>Intermittent loss of Wi-Fi connectivity</b><div>Some older computers may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. An updated Wi-Fi driver should be available from your device manufacturer (OEM).</div><div><br></div><div>To safeguard your upgrade experience, we have applied a hold on devices with this Qualcomm driver from being offered Windows 10, version 1903, until the updated driver is installed.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>Download<strong> </strong>and install an updated Wi-Fi driver from your device manufacturer (OEM).</div><div> </div><div><strong>Note</strong> We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until a new driver has been installed and the Windows 10, version 1903 feature update has been automatically offered to you.</div><br><a href ='#445msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:46 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:13 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='443msgdesc'></div><b>AMD RAID driver incompatibility </b><div>Microsoft and AMD have identified an incompatibility with AMD RAID driver versions lower than 9.2.0.105. When you attempt to install the Windows 10, version 1903 update on a Windows 10-based computer with an affected driver version, the installation process stops and you get a message like the following:</div><p class=\"ql-indent-1\">AMD Ryzen™ or AMD Ryzen™ Threadripper™ configured in SATA or NVMe RAID mode.</div><p class=\"ql-indent-1\">“A driver is installed that causes stability problems on Windows. This driver will be disabled. Check with your software/driver provider for an updated version that runs on this version of Windows.”</div><div><strong> </strong></div><div>To safeguard your update experience, we have applied a compatibility hold on devices with these AMD drivers from being offered Windows 10, version 1903, until this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>To resolve this issue, download the latest AMD RAID drivers directly from AMD at <a href=\"https://www.amd.com/en/support/chipsets/amd-socket-tr4/x399\" target=\"_blank\">https://www.amd.com/en/support/chipsets/amd-socket-tr4/x399</a>. The drivers must be version 9.2.0.105 or later. Install the drivers on the affected computer, and then restart the installation process for the Windows 10, version 1903 feature update.</div><div> </div><div><strong>Note</strong> We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until a new driver has been installed and the Windows 10, version 1903 feature update has been automatically offered to you.</div><div> </div><br><a href ='#443msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:45 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:12 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='444msgdesc'></div><b>D3D applications and games may fail to enter full-screen mode on rotated displays</b><div>Some Direct3D (D3D) applications and games (e.g., 3DMark) may fail to enter full-screen mode on displays where the display orientation has been changed from the default (e.g., a landscape display in portrait mode).</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li><li>Server: Windows Server, version 1903</li></ul><div></div><div><strong>Workaround: </strong>To work around this issue, do one of the following:</div><ul><li>Run applications in windowed mode or, if available, on a secondary non-rotated display. </li><li>Change compatibility settings for the applications to “Disable Full Screen Optimizations.”</li></ul><div></div><div><strong>Next steps: </strong>Microsoft is working on a resolution and estimates a solution will be available in late May.</div><br><a href ='#444msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:45 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:05 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='427msgdesc'></div><b>Older versions of BattlEye anti-cheat software incompatible</b><div>Microsoft and BattlEye have identified a compatibility issue with some games that use older versions of BattlEye anti-cheat software. When launching a game that uses an older, impacted version of BattlEye anti-cheat software on a device running Windows 10, version 1903, the device may experience a system crash.</div><div><br></div><div>To safeguard your gaming experience, we have applied a compatibility hold on devices with the impacted versions of BattlEye software used by games installed on your PC. This will prevent Windows 10, version 1903 from being offered until the incompatible version of BattlEye software is no longer installed on the device. </div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Mitigated: </strong>BattlEye has provided an updated patch to known impacted games. For a list of recent games that use BattlEye, go to <a href=\"https://www.battleye.com/\" target=\"_blank\">https://www.battleye.com/</a>.</div><div><br></div><div><strong>Workaround: </strong>Before updating your machine, we recommend you do one or more of the following:</div><div><br></div><ul><li>Verify that your game is up to date with the latest available version of BattlEye software. Some game platforms allow you to validate your game files, which can confirm that your installation is fully up to date.</li><li>Restart your system and open the game again.</li><li>Uninstall BattlEye using <a href=\"https://www.battleye.com/downloads/UninstallBE.exe\" target=\"_blank\">https://www.battleye.com/downloads/UninstallBE.exe</a>, and then reopen your game.</li><li>Uninstall and reinstall your game.</li></ul><div></div><div>For more troubleshooting options, see <a href=\"https://www.battleye.com/support/faq/\" target=\"_blank\">https://www.battleye.com/support/faq/</a>.</div><div><br></div><div><strong>Next steps: </strong>We are working with BattlEye and gaming partners to ensure games are automatically updated with the latest BattlEye software. We have confirmed the latest version of impacted games do not exhibit this issue. To minimize the chance of hitting this upgrade compatibility hold, please make sure you are running the latest version of your games before attempting to update the operating system. </div><div><strong>Note </strong>We recommend that you do not attempt to manually update using the <strong>Update now </strong>button or the Media Creation Tool until you have installed an updated version of BattlEye software that resolves this issue.</div><br><a href ='#427msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>07:34 AM PT<br><br>Opened:<br>May 21, 2019 <br>07:34 AM PT</td></tr>
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</table>
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