This commit is contained in:
Meghan Stewart 2023-03-31 11:04:39 -07:00
commit c4ad724f3c
6 changed files with 35 additions and 7 deletions

Binary file not shown.

After

Width:  |  Height:  |  Size: 51 KiB

Binary file not shown.

After

Width:  |  Height:  |  Size: 26 KiB

View File

@ -18,6 +18,8 @@ ms.collection: tier3
- Windows 10 - Windows 10
- Windows 11 - Windows 11
> [!NOTE]
> We are still accepting Enterprise/Education customers to join the private preview. To register your interest, please fill out our survey here: [https://aka.ms/MSConnectedCacheSignup](https://aka.ms/MSConnectedCacheSignup)
## Enterprise requirements for MCC ## Enterprise requirements for MCC
1. **Azure subscription**: MCC management portal is hosted within Azure and is used to create the Connected Cache [Azure resource](/azure/cloud-adoption-framework/govern/resource-consistency/resource-access-management) and IoT Hub resource. Both are free services. 1. **Azure subscription**: MCC management portal is hosted within Azure and is used to create the Connected Cache [Azure resource](/azure/cloud-adoption-framework/govern/resource-consistency/resource-access-management) and IoT Hub resource. Both are free services.

View File

@ -20,6 +20,9 @@ ms.collection: tier3
This article details the process of signing up for Microsoft Connected Cache for Internet Service Providers (public preview). This article details the process of signing up for Microsoft Connected Cache for Internet Service Providers (public preview).
> [!NOTE]
> Microsoft Connected Cache is now in Public Preview! Instead of submitting a survey, you can directly onboard onto our product by following the instructions below.
## Prerequisites ## Prerequisites
Before you begin sign up, ensure you have the following components: Before you begin sign up, ensure you have the following components:

View File

@ -19,27 +19,42 @@ ms.collection: tier3
- Windows 11 - Windows 11
This article provides information on how to troubleshoot common issues with Microsoft Connected Cache for ISPs. This article provides information on how to troubleshoot common issues with Microsoft Connected Cache for ISPs.
## Sign up errors
### Cannot verify account ## Common issues
This section details a few common issues that customers face during the sign up process.
### Sign up errors
#### Cannot verify account
During sign-up, we verify the information you provide against what is present in [Peering DB](https://www.peeringdb.com/). Make sure the information for your ISP entry on [Peering DB](https://www.peeringdb.com/) is up to date and matches what you provide during sign-up. During sign-up, we verify the information you provide against what is present in [Peering DB](https://www.peeringdb.com/). Make sure the information for your ISP entry on [Peering DB](https://www.peeringdb.com/) is up to date and matches what you provide during sign-up.
### Invalid verification code #### Invalid verification code
During sign-up, a verification code is sent to your NOC email address present in [Peering DB](https://www.peeringdb.com/). This code expires in 24 hours. If it's expired, you'll need to request a new verification code to complete the sign-up. During sign-up, a verification code is sent to your NOC email address present in [Peering DB](https://www.peeringdb.com/). This code expires in 24 hours. If it's expired, you'll need to request a new verification code to complete the sign-up.
## Cache Node Errors ### Cache Node Errors
### Cannot find my cache node #### Cannot find my cache node
Did you previously had access to your cache nodes but it's now no longer accessible? If so, it may be because you had a trial subscription, and its trial period ended. To resolve this issue, complete the following two steps: Did you previously had access to your cache nodes but it's now no longer accessible? If so, it may be because you had a trial subscription, and its trial period ended. To resolve this issue, complete the following two steps:
1. Create a new Azure Pay-As-You-Go subscription 1. Create a new Azure Pay-As-You-Go subscription
1. Recreate the cache nodes using the new subscription 1. Recreate the cache nodes using the new subscription
## Steps to obtain an Azure subscription ID ## Diagnose and Solve Problems
If this page is not resolving the issue you're facing with your cache node, you can use the **Diagnose and solve problems** functionality within your MCC resource to continue troubleshooting. **Diagnose and solve problems** contains solutions to most common problems that users may face as they onboard.
 
You can find **Diagnose and solve problems** on the left pane within your MCC resource as seen below:
:::image type="content" source="images/mcc-isp-diagnose-solve.png" alt-text="A screenshot of Azure portal showing the Diagnose and Solve problems tab on the left hand pane of Azure portal." lightbox="images/mcc-isp-diagnose-solve.png":::
Within **Diagnose and solve problems**, select **Troubleshoot** under the type of problem you are facing and follow the prompts that narrow down the solution to the issue.
:::image type="content" source="images/mcc-isp-diagnose-solve-troubleshoot.png" alt-text="A screenshot of Azure portal showing the option to select Troubleshoot to continue troubleshooting common issues related to the installation of Microsoft Connected Cache." lightbox="images/mcc-isp-diagnose-solve-troubleshoot.png":::
## Steps to obtain an Azure subscription ID
To onboard onto Microsoft Connected Cache, you will need an Azure subscription ID. Follow the steps below to obtain your subscription ID:
<!--Using include file, get-azure-subscription.md, for shared content--> <!--Using include file, get-azure-subscription.md, for shared content-->
[!INCLUDE [Get Azure subscription](includes/get-azure-subscription.md)] [!INCLUDE [Get Azure subscription](includes/get-azure-subscription.md)]

View File

@ -20,14 +20,22 @@ ms.collection: tier3
- Windows 11 - Windows 11
> [!IMPORTANT] > [!IMPORTANT]
> Microsoft Connected Cache is currently a preview feature. To view our Microsoft Connected Cache for ISPs early preview documentation, visit [Microsoft Connected Cache for Internet Service Providers (ISPs)](mcc-isp.md). For more information, see [Supplemental Terms of Use for Microsoft Azure Previews](https://azure.microsoft.com/support/legal/preview-supplemental-terms/). > Microsoft Connected Cache is currently a preview feature. For more information, see [Supplemental Terms of Use for Microsoft Azure Previews](https://azure.microsoft.com/support/legal/preview-supplemental-terms/).
Microsoft Connected Cache is a software-only caching solution that delivers Microsoft content. Microsoft Connected Cache has two main offerings: 1) Microsoft Connected Cache for Internet Service Providers and 2) Microsoft Connected Cache for Enterprise and Education (early preview). Both products are created and managed in the cloud portal. Microsoft Connected Cache is a software-only caching solution that delivers Microsoft content. Microsoft Connected Cache has two main offerings: 1) Microsoft Connected Cache for Internet Service Providers and 2) Microsoft Connected Cache for Enterprise and Education (early preview). Both products are created and managed in the cloud portal.
## Microsoft Connected Cache for ISPs (preview) ## Microsoft Connected Cache for ISPs (preview)
> [!NOTE]
> Microsoft Connected Cache for Internet Service Providers is now in Public Preview! Instead of submitting a survey, you can directly onboard onto our product by following the instructions on [Operator sign up and service onboarding for Microsoft Connected Cache](mcc-isp-signup.md).
Microsoft Connected Cache (MCC) for Internet Service Providers is currently in preview. MCC can be deployed to as many bare-metal servers or VMs as needed and is managed from a cloud portal. When deployed, MCC can help to reduce your network bandwidth usage for Microsoft software content and updates. Cache nodes are created in the cloud portal and are configured to deliver traffic to customers by manual CIDR or BGP routing. Microsoft Connected Cache (MCC) for Internet Service Providers is currently in preview. MCC can be deployed to as many bare-metal servers or VMs as needed and is managed from a cloud portal. When deployed, MCC can help to reduce your network bandwidth usage for Microsoft software content and updates. Cache nodes are created in the cloud portal and are configured to deliver traffic to customers by manual CIDR or BGP routing.
## Microsoft Connected Cache for Enterprise and Education (early preview) ## Microsoft Connected Cache for Enterprise and Education (early preview)
> [!NOTE]
> We are still accepting Enterprise and Education customers to join the private preview. To register your interest, please fill out our survey here: [https://aka.ms/MSConnectedCacheSignup](https://aka.ms/MSConnectedCacheSignup).
Microsoft Connected Cache (MCC) for Enterprise and Education (early preview) is a software-only caching solution that delivers Microsoft content within Enterprise and Education networks. MCC can be deployed to as many Windows servers, bare-metal servers, or VMs as needed, and is managed from a cloud portal. Cache nodes are created in the cloud portal and are configured by applying the client policy using management tools such as Intune. Microsoft Connected Cache (MCC) for Enterprise and Education (early preview) is a software-only caching solution that delivers Microsoft content within Enterprise and Education networks. MCC can be deployed to as many Windows servers, bare-metal servers, or VMs as needed, and is managed from a cloud portal. Cache nodes are created in the cloud portal and are configured by applying the client policy using management tools such as Intune.
MCC is a hybrid (mix of on-premises and cloud resources) SaaS solution built as an Azure IoT Edge module and Docker compatible Linux container deployed to your Windows devices. The Delivery Optimization team chose IoT Edge for Linux on Windows (EFLOW) as a secure, reliable container management infrastructure. EFLOW is a Linux virtual machine, based on Microsoft's first party CBL-Mariner operating system. Its built with the IoT Edge runtime and validated as a tier 1 supported environment for IoT Edge workloads. MCC will be a Linux IoT Edge module running on the Windows Host OS. MCC is a hybrid (mix of on-premises and cloud resources) SaaS solution built as an Azure IoT Edge module and Docker compatible Linux container deployed to your Windows devices. The Delivery Optimization team chose IoT Edge for Linux on Windows (EFLOW) as a secure, reliable container management infrastructure. EFLOW is a Linux virtual machine, based on Microsoft's first party CBL-Mariner operating system. Its built with the IoT Edge runtime and validated as a tier 1 supported environment for IoT Edge workloads. MCC will be a Linux IoT Edge module running on the Windows Host OS.