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@ -23,7 +23,7 @@ Modern desktop management with Windows Autopilot enables you to easily deploy th
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This topic describes how to convert Windows 7 or Windows 8.1 domain-joined computers to Azure Active Directory-joined computers running Windows 10 by using Windows Autopilot.
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>[NOTE!]
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>[!NOTE]
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>Windows Autopilot for existing devices only supports user-driven Azure Active Directory profiles. Hybrid AAD joined devices and self-deploying profiles are not supported.
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## Prerequisites
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@ -26,7 +26,7 @@ ms.topic: article
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<th>Issue<th>More information
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<tr><td>White glove gives a red screen<td>White glove is not supported on a VM.
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<tr><td>Error importing Windows Autopilot devices from a .csv file<td>Ensure that you have not edited the .csv file in Microsoft Excel or an editor other than Notepad. Some of these editors can introduce extra characters causing the file format to be invalid.
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<tr><td>Windows Autopilot for existing devices does not follow the Autopilot OOBE experience.<td>Ensure that the JSON profile file is saved in **ANSI/ASCII** format, not Unicode or UTF-8.
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<tr><td>Windows Autopilot for existing devices does not follow the Autopilot OOBE experience.<td>Ensure that the JSON profile file is saved in <b>ANSI/ASCII</b> format, not Unicode or UTF-8.
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<tr><td><b>Something went wrong</b> is displayed page during OOBE.<td>The client is likely unable to access all the required AAD/MSA-related URLs. For more information, see <a href="windows-autopilot-requirements.md#networking-requirements">Networking requirements</a>.
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</table>
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@ -26,7 +26,7 @@ Windows Autopilot is a collection of technologies used to set up and pre-configu
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Windows Autopilot is designed to simplify all parts of the lifecycle of Windows devices, for both IT and end users, from initial deployment through the eventual end of life. Leveraging cloud-based services, it can reduce the overall costs for deploying, managing, and retiring devices by reducing the amount of time that IT needs to spend on these processes and the amount of infrastructure that they need to maintain, while ensuring ease of use for all types of end users. See the following diagram:
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<img src="images/image1.png">
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When initially deploying new Windows devices, Windows Autopilot leverages the OEM-optimized version of Windows 10 that is preinstalled on the device, saving organizations the effort of having to maintain custom images and drivers for every model of device being used. Instead of re-imaging the device, your existing Windows 10 installation can be transformed into a “business-ready” state, applying settings and policies, installing apps, and even changing the edition of Windows 10 being used (e.g. from Windows 10 Pro to Windows 10 Enterprise) to support advanced features.
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