diff --git a/windows/deployment/windows-autopilot/known-issues.md b/windows/deployment/windows-autopilot/known-issues.md index 5be64cc194..fe874d593f 100644 --- a/windows/deployment/windows-autopilot/known-issues.md +++ b/windows/deployment/windows-autopilot/known-issues.md @@ -71,6 +71,7 @@ This happens because Windows 10, version 1903 deletes the AutopilotConfiguration Error importing Windows Autopilot devices from a .csv fileEnsure that you have not edited the .csv file in Microsoft Excel or an editor other than Notepad. Some of these editors can introduce extra characters causing the file format to be invalid. Windows Autopilot for existing devices does not follow the Autopilot OOBE experience.Ensure that the JSON profile file is saved in ANSI/ASCII format, not Unicode or UTF-8. Something went wrong is displayed page during OOBE.The client is likely unable to access all the required AAD/MSA-related URLs. For more information, see Networking requirements. +Using a provisioning package in combination with Windows Autopilot can cause issues, especially if the PPKG contains join, enrollment, or device name information.Using PPKGs in combination with Windows Autopilot is not recommended. ## Related topics