diff --git a/windows/client-management/advanced-troubleshooting-boot-problems.md b/windows/client-management/advanced-troubleshooting-boot-problems.md index f91c6fab55..646585085e 100644 --- a/windows/client-management/advanced-troubleshooting-boot-problems.md +++ b/windows/client-management/advanced-troubleshooting-boot-problems.md @@ -22,7 +22,7 @@ ms.topic: troubleshooting There are several reasons why a Windows-based computer may have problems during startup. To troubleshoot boot problems, first determine in which of the following phases the computer gets stuck: -| **Phase** | **Boot Process** | **BIOS** | **UEFI** | +| Phase | Boot Process | BIOS | UEFI | |-----------|----------------------|------------------------------------|-----------------------------------| | 1 | PreBoot | MBR/PBR (Bootstrap Code) | UEFI Firmware | | 2 | Windows Boot Manager | %SystemDrive%\bootmgr | \EFI\Microsoft\Boot\bootmgfw.efi | @@ -73,10 +73,12 @@ Each phase has a different approach to troubleshooting. This article provides tr To determine whether the system has passed the BIOS phase, follow these steps: 1. If there are any external peripherals connected to the computer, disconnect them. + 2. Check whether the hard disk drive light on the physical computer is working. If it is not working, this indicates that the startup process is stuck at the BIOS phase. + 3. Press the NumLock key to see whether the indicator light toggles on and off. If it does not, this indicates that the startup process is stuck at BIOS. -If the system is stuck at the BIOS phase, there may be a hardware problem. + If the system is stuck at the BIOS phase, there may be a hardware problem. ## Boot loader phase @@ -116,20 +118,20 @@ The Startup Repair tool generates a log file to help you understand the startup **%windir%\System32\LogFiles\Srt\Srttrail.txt** -For more information see, [A Stop error occurs, or the computer stops responding when you try to start Windows Vista or Windows 7](https://support.microsoft.com/help/925810/a-stop-error-occurs-or-the-computer-stops-responding-when-you-try-to-s) +For more information, see [A Stop error occurs, or the computer stops responding when you try to start Windows Vista or Windows 7](https://support.microsoft.com/help/925810/a-stop-error-occurs-or-the-computer-stops-responding-when-you-try-to-s) ### Method 2: Repair Boot Codes To repair boot codes, run the following command: -```dos +```console BOOTREC /FIXMBR ``` To repair the boot sector, run the following command: -```dos +```console BOOTREC /FIXBOOT ``` @@ -141,51 +143,54 @@ BOOTREC /FIXBOOT If you receive BCD-related errors, follow these steps: 1. Scan for all the systems that are installed. To do this, run the following command: - ```dos + + ```console Bootrec /ScanOS ``` 2. Restart the computer to check whether the problem is fixed. 3. If the problem is not fixed, run the following command: - ```dos + + ```console Bootrec /rebuildbcd ``` 4. You might receive one of the following outputs: - ```dos + + ```console Scanning all disks for Windows installations. Please wait, since this may take a while ... Successfully scanned Windows installations. Total identified Windows installations: 0 The operation completed successfully. ``` - ```dos + ```console Scanning all disks for Windows installations. Please wait, since this may take a while ... Successfully scanned Windows installations. Total identified Windows installations: 1 D:\Windows Add installation to boot list? Yes/No/All: ``` -If the output shows **windows installation: 0**, run the following commands: - -```dos -bcdedit /export c:\bcdbackup - -attrib c:\\boot\\bcd -r –s -h - -ren c:\\boot\\bcd bcd.old - -bootrec /rebuildbcd -``` - -After you run the command, you receive the following output: - -```dos -Scanning all disks for Windows installations. Please wait, since this may take a while ... -Successfully scanned Windows installations. Total identified Windows installations: 1 -{D}:\Windows -Add installation to boot list? Yes/No/All: Y -``` + If the output shows **windows installation: 0**, run the following commands: + + ```console + bcdedit /export c:\bcdbackup + + attrib c:\\boot\\bcd -r –s -h + + ren c:\\boot\\bcd bcd.old + + bootrec /rebuildbcd + ``` + + After you run the command, you receive the following output: + + ```console + Scanning all disks for Windows installations. Please wait, since this may take a while ... + Successfully scanned Windows installations. Total identified Windows installations: 1 + {D}:\Windows + Add installation to boot list? Yes/No/All: Y + ``` 5. Try restarting the system. @@ -196,17 +201,20 @@ If methods 1, 2 and 3 do not fix the problem, replace the Bootmgr file from driv 1. At a command prompt, change the directory to the System Reserved partition. 2. Run the **attrib** command to unhide the file: - ```dos + + ```console attrib -r -s -h ``` 3. Run the same **attrib** command on the Windows (system drive): - ```dos + + ```console attrib -r -s -h ``` 4. Rename the Bootmgr file as Bootmgr.old: - ```dos + + ```console ren c:\bootmgr bootmgr.old ``` @@ -232,6 +240,7 @@ If the system gets stuck during the kernel phase, you experience multiple sympto - A Stop error appears after the splash screen (Windows Logo screen). - Specific error code is displayed. + For example, "0x00000C2" , "0x0000007B" , "inaccessible boot device" and so on. - [Advanced troubleshooting for Stop error 7B or Inaccessible_Boot_Device](./troubleshoot-inaccessible-boot-device.md) - [Advanced troubleshooting for Event ID 41 "The system has rebooted without cleanly shutting down first"](troubleshoot-event-id-41-restart.md) @@ -319,19 +328,21 @@ To fix problems that occur after you install Windows updates, check for pending 1. Open a Command Prompt window in WinRE. 2. Run the command: - ```dos + + ```console DISM /image:C:\ /get-packages ``` 3. If there are any pending updates, uninstall them by running the following commands: - ```dos + + ```console DISM /image:C:\ /remove-package /packagename: name of the package ``` - ```dos + ```console DISM /Image:C:\ /Cleanup-Image /RevertPendingActions ``` -Try to start the computer. + Try to start the computer. If the computer does not start, follow these steps: @@ -379,14 +390,18 @@ If the dump file shows an error that is related to a driver (for example, window - If the driver is not important and has no dependencies, load the system hive, and then disable the driver. - If the stop error indicates system file corruption, run the system file checker in offline mode. + - To do this, open WinRE, open a command prompt, and then run the following command: - ```dos + + ```console SFC /Scannow /OffBootDir=C:\ /OffWinDir=E:\Windows ``` + For more information, see [Using System File Checker (SFC) To Fix Issues](/archive/blogs/askcore/using-system-file-checker-sfc-to-fix-issues) - If there is disk corruption, run the check disk command: - ```dos + + ```console chkdsk /f /r ``` diff --git a/windows/client-management/mdm/policy-csp-localusersandgroups.md b/windows/client-management/mdm/policy-csp-localusersandgroups.md index 3e31340ff3..68938fa3b7 100644 --- a/windows/client-management/mdm/policy-csp-localusersandgroups.md +++ b/windows/client-management/mdm/policy-csp-localusersandgroups.md @@ -125,7 +125,7 @@ See [Use custom settings for Windows 10 devices in Intune](/mem/intune/configura Example 1: AAD focused. -The following example updates the built-in administrators group with AAD account "bob@contoso.com" and an Azure AD group with the SID **S-1-12-1-111111111-22222222222-3333333333-4444444444. On an AAD joined machines**. +The following example updates the built-in administrators group with AAD account "bob@contoso.com" and an Azure AD group with the SID **S-1-12-1-111111111-22222222222-3333333333-4444444444** on an AAD-joined machine. ```xml @@ -239,7 +239,7 @@ To troubleshoot Name/SID lookup APIs: 1. Enable **lsp.log** on the client device by running the following commands: - ```cmd + ```powershell Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Control\Lsa" -Name LspDbgInfoLevel -Value 0x800 -Type dword -Force Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Control\Lsa" -Name LspDbgTraceOptions -Value 0x1 -Type dword -Force @@ -249,11 +249,12 @@ To troubleshoot Name/SID lookup APIs: 2. Turn the logging off by running the following command: - ```cmd + ```powershell Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Control\Lsa" -Name LspDbgInfoLevel -Value 0x0 -Type dword -Force Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Control\Lsa" -Name LspDbgTraceOptions -Value 0x0 -Type dword -Force ``` + ```xml diff --git a/windows/deployment/deploy-windows-mdt/create-a-windows-10-reference-image.md b/windows/deployment/deploy-windows-mdt/create-a-windows-10-reference-image.md index a7bf59ddef..2150a2ab0c 100644 --- a/windows/deployment/deploy-windows-mdt/create-a-windows-10-reference-image.md +++ b/windows/deployment/deploy-windows-mdt/create-a-windows-10-reference-image.md @@ -661,6 +661,9 @@ After some time, you will have a Windows 10 Enterprise x64 image that is fully ## Troubleshooting +> [!IMPORTANT] +> If you encounter errors applying the image when using a BIOS firmware type, see [Windows 10 deployments fail with Microsoft Deployment Toolkit on computers with BIOS type firmware](https://support.microsoft.com/topic/windows-10-deployments-fail-with-microsoft-deployment-toolkit-on-computers-with-bios-type-firmware-70557b0b-6be3-81d2-556f-b313e29e2cb7). This + If you [enabled monitoring](#enable-monitoring), you can check the progress of the task sequence. ![monitoring](../images/mdt-monitoring.png) diff --git a/windows/deployment/deploy-windows-mdt/prepare-for-windows-deployment-with-mdt.md b/windows/deployment/deploy-windows-mdt/prepare-for-windows-deployment-with-mdt.md index 5f3c2aa9ad..4250054f65 100644 --- a/windows/deployment/deploy-windows-mdt/prepare-for-windows-deployment-with-mdt.md +++ b/windows/deployment/deploy-windows-mdt/prepare-for-windows-deployment-with-mdt.md @@ -87,6 +87,8 @@ Visit the [Download and install the Windows ADK](/windows-hardware/get-started/a - [The Windows ADK for Windows 10](https://go.microsoft.com/fwlink/?linkid=2086042) - [The Windows PE add-on for the ADK](https://go.microsoft.com/fwlink/?linkid=2087112) - [The Windows System Image Manager (WSIM) 1903 update](https://go.microsoft.com/fwlink/?linkid=2095334) +- (Optional) [The MDT_KB4564442 patch for BIOS firmware](https://download.microsoft.com/download/3/0/6/306AC1B2-59BE-43B8-8C65-E141EF287A5E/KB4564442/MDT_KB4564442.exe) + - This patch is needed to resolve a bug that causes detection of BIOS-based machines as UEFI-based machines. If you have a UEFI deployment, you do not need this patch. >[!TIP] >You might need to temporarily disable IE Enhanced Security Configuration for administrators in order to download files from the Internet to the server. This setting can be disabled by using Server Manager (Local Server/Properties). @@ -97,6 +99,7 @@ Visit the [Download and install the Windows ADK](/windows-hardware/get-started/a 3. Start the **WinPE Setup** (D:\\Downloads\\ADK\\adkwinpesetup.exe), click **Next** twice to accept the default installation parameters, click **Accept** to accept the license agreement, and then on the **Select the features you want to install** page click **Install**. This will install Windows PE for x86, AMD64, ARM, and ARM64. Verify that the installation completes successfully before moving to the next step. 4. Extract the **WSIM 1903 update** (D:\\Downloads\ADK\\WSIM1903.zip) and then run the **UpdateWSIM.bat** file. - You can confirm that the update is applied by viewing properties of the ImageCat.exe and ImgMgr.exe files at **C:\\Program Files (x86)\\Windows Kits\\10\\Assessment and Deployment Kit\\Deployment Tools\\WSIM** and verifying that the **Details** tab displays a **File version** of **10.0.18362.144** or later. +5. If you downloaded the optional MDT_KB4564442 patch for BIOS based deployment, see [this support article](https://support.microsoft.com/en-us/topic/windows-10-deployments-fail-with-microsoft-deployment-toolkit-on-computers-with-bios-type-firmware-70557b0b-6be3-81d2-556f-b313e29e2cb7) for instructions on how to install the patch. ## Install and initialize Windows Deployment Services (WDS) diff --git a/windows/sv/index.md b/windows/sv/index.md index 8f7cbe8630..700bfbca0e 100644 --- a/windows/sv/index.md +++ b/windows/sv/index.md @@ -1 +1,16 @@ -# Welcome to SV! \ No newline at end of file +--- +title: No title +description: No description +keywords: ["Windows 10"] +ms.prod: w10 +ms.mktglfcycl: deploy +ms.sitesec: library +audience: itpro +author: greg-lindsay +ms.author: greglin +manager: laurawi +ms.localizationpriority: high +ms.topic: article +--- + +# _ \ No newline at end of file