diff --git a/windows/deployment/update/update-compliance-v2-configuration-script.md b/windows/deployment/update/update-compliance-v2-configuration-script.md index 950378fcfb..4041855308 100644 --- a/windows/deployment/update/update-compliance-v2-configuration-script.md +++ b/windows/deployment/update/update-compliance-v2-configuration-script.md @@ -99,3 +99,37 @@ Open `RunConfig.bat` and configure the following (assuming a first-run, with `ru | 92 | Failed to create property for EnableAllowUCProcessing at registry path| | 93 | Failed to update value for EnableAllowUCProcessing| | 94 | Unexpected exception in EnableAllowUCProcessing| + + +## Verify device configuration + +In some cases, you may need to manually verify the device configuration has the `AllowUpdateComplianceProcessing` policy enabled. To verify the setting, use the following steps: + +1. Download and enable the **Diagnostic Data Viewer**. For more information, see [Diagnostic Data Viewer overview](/windows/privacy/diagnostic-data-viewer-overview#install-and-use-the-diagnostic-data-viewer). + 1. Go to **Start**, select **Settings** > **Privacy** > **Diagnostics & feedback**. + 1. Under **View diagnostic data**, select **On** for the following option: + + - Windows 11: **Turn on the Diagnostic Data Viewer (uses up to 1 GB of hard drive space)** + - Windows 10: **Turn on this setting to see your data in the Diagnostic Data Viewer. (Setting uses up to 1GB of hard drive space.)** + +1. Select **Open Diagnostic Data Viewer**. + - If the application isn't installed, select **Get** when you're asked to download the [Diagnostic Data Viewer from the Microsoft Store](https://www.microsoft.com/store/p/diagnostic-data-viewer/9n8wtrrsq8f7?rtc=1) page. + - If the application is already installed, it will open. You can either close the application before running a scan for software updates, or use the refresh button to fetch the new data after the scan is completed. + +1. Check for software updates on the client device. + - Windows 11: + 1. Go to **Start**, select **Settings** > **Windows Update**. + 1. Select **Check for updates** then wait for the update check to complete. + - Windows 10: + 1. Go to **Start**, select **Settings** > **Update & Security** > **Windows Update**. + 1. Select **Check for updates** then wait for the update check to complete. + +1. Run the **Diagnostic Data Viewer**. + 1. Go to **Start**, select **Settings** > **Privacy** > **Diagnostics & feedback**. + 1. Under **View diagnostic data**, select **Open Diagnostic Data Viewer**. +1. When the Diagnostic Data Viewer opens, type `SoftwareUpdateClientTelemetry` in the search field. Verify the following items: + - The **EnrolledTenantID** field under **m365a** should equal the [CommercialID](update-compliance-get-started.md#get-your-commercialid) of your Log Analytics workspace for Update Compliance. + - The **MSP** field value under **protocol** should be either `16` or `18`. + - If you need to send this data to Microsoft Support, select **Export data**. + + :::image type="content" alt-text="Screenshot of the Diagnostic Data Viewer displaying the data from SoftwareUpdateClientTelemetry. The export data option and the fields for MSP and EnrolledTenantID are outlined in red." source="./media/update-compliance-diagnostic-data-viewer.png" lightbox="./media/update-compliance-diagnostic-data-viewer.png"::: \ No newline at end of file