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Added policy doc for 19H1 Troubleshooting policy
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#### [TaskScheduler](policy-csp-taskscheduler.md)
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#### [TextInput](policy-csp-textinput.md)
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#### [TimeLanguageSettings](policy-csp-timelanguagesettings.md)
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#### [Troubleshooting](policy-csp-troubleshooting.md)
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#### [Update](policy-csp-update.md)
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#### [UserRights](policy-csp-userrights.md)
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#### [Wifi](policy-csp-wifi.md)
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</dd>
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</dl>
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### Troubleshooting policies
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<dl>
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<dd>
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<a href="./policy-csp-timelanguagesettings.md#troubleshooting-allowrecommendations" id="troubleshooting-allowrecommendations">Troubleshooting/AllowRecommendations</a>
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</dd>
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</dl>
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### Update policies
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<dl>
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windows/client-management/mdm/policy-csp-troubleshooting.md
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windows/client-management/mdm/policy-csp-troubleshooting.md
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---
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title: Policy CSP - Troubleshooting
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description: Policy CSP - Troubleshooting
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ms.author: maricia
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ms.topic: article
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ms.prod: w10
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ms.technology: windows
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author: MariciaAlforque
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ms.date: 05/09/2019
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---
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# Policy CSP - Troubleshooting
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> [!WARNING]
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> Some information relates to prereleased products, which may be substantially modified before it's commercially released. Microsoft makes no warranties, expressed or implied, concerning the information provided here.
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<hr/>
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<!--Policies-->
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## Troubleshooting policies
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<dl>
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<dd>
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<a href="#troubleshooting-allowrecommendations">Troubleshooting/AllowRecommendations</a>
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</dd>
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</dl>
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<hr/>
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<!--Policy-->
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<a href="" id="troubleshooting-allowrecommendations"></a>**Troubleshooting/AllowRecommendations**
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<!--SupportedSKUs-->
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<table>
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<tr>
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<th>Home</th>
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<th>Pro</th>
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<th>Business</th>
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<th>Enterprise</th>
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<th>Education</th>
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<th>Mobile</th>
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<th>Mobile Enterprise</th>
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</tr>
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<tr>
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<td><img src="images/crossmark.png" alt="cross mark" /></td>
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<td><img src="images/checkmark.png" alt="check mark" /><sup>6</sup></td>
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<td><img src="images/checkmark.png" alt="check mark" /><sup>6</sup></td>
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<td><img src="images/checkmark.png" alt="check mark" /><sup>6</sup></td>
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<td><img src="images/checkmark.png" alt="check mark" /><sup>6</sup></td>
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<td></td>
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<td></td>
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</tr>
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</table>
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<!--/SupportedSKUs-->
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<!--Scope-->
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[Scope](./policy-configuration-service-provider.md#policy-scope):
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> [!div class = "checklist"]
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> * Device
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<hr/>
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<!--/Scope-->
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<!--Description-->
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This policy setting allows IT admins to configure how to apply recommended troubleshooting for known problems on the devices in their domains or IT environments.
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<!--/Description-->
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<!--SupportedValues-->
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This is a numeric policy setting with merge algorithm (lowest value is the most secure) that uses the most restrictive settings for complex manageability scenarios.
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Supported values:
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- 0 (default) - Turn this feature off.
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- 1 - Turn this feature off but still apply critical troubleshooting.
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- 2 - Notify users when recommended troubleshooting is available, then allow the user to run or ignore it.
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- 3 - Run recommended troubleshooting automatically and notify the user after it ran successfully.
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- 4 - Run recommended troubleshooting automatically without notifying the user.
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- 5 - Allow the user to choose their own recommended troubleshooting settings.
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By default, this policy is not configured and the SKU based defaults are used for managed devices. Current policy values for SKU's are as follows:
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<table>
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<tr>
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<th>SKU</th>
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<th>Unmanaged Default</th>
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<th>Managed Default</th>
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</tr>
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<tr>
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<td>Home</td>
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<td>Prompt (OOBE)</td>
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<td>Off</td>
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</tr>
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<tr>
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<td>Pro</td>
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<td>Prompt (OOBE)</td>
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<td>Off</td>
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</tr>
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<tr>
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<td>Education</td>
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<td>On (auto)</td>
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<td>Off</td>
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</tr>
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<tr>
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<td>Enterprise</td>
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<td>Off</td>
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<td>Off</td>
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</tr>
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<tr>
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<td>Government</td>
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<td>Off</td>
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<td>Off</td>
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</tr>
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</table>
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<!--/SupportedValues-->
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<!--ADMXMapped-->
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ADMX Info:
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- GP English name: *Troubleshooting: Allow users to access recommended troubleshooting for known problems*
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- GP name: *TroubleshootingAllowRecommendations*
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- GP path: *Troubleshooting and Diagnostics/Microsoft Support Diagnostic Tool*
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- GP ADMX file name: *MSDT.admx*
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<!--/ADMXMapped-->
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<!--Example-->
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<!--/Example-->
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<!--Validation-->
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<!--/Validation-->
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<!--/Policy-->
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<!--/Policies-->
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<hr/>
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Footnotes:
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- 1 - Added in Windows 10, version 1607.
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- 2 - Added in Windows 10, version 1703.
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- 3 - Added in Windows 10, version 1709.
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- 4 - Added in Windows 10, version 1803.
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- 5 - Added in Windows 10, version 1809.
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- 6 - Added in Windows 10, version 1903.
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