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Merge pull request #6455 from MicrosoftDocs/v-dihans-patch-29

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Update windows-update-errors.md
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Diana Hanson 2022-04-11 12:46:46 -06:00 committed by GitHub
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windows/deployment/update/windows-update-errors.md
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@ -118,7 +118,7 @@ The following table provides information about common errors you might run into
| Message | Description | Mitigation | | Message | Description | Mitigation |
|---------|-------------|------------| |---------|-------------|------------|
| CBS_E_ABORT; client abort, IDABORT returned by ICbsUIHandler method except Error() | CBS transaction timeout exceeded. | A servicing operation is taking a long time to complete. The servicing stack watchdog timer expires. Extending the timeout will mitigate the issue. Increase the resources on the device. If a virtual machine, increase virtual CPU and memory to speed up operations. Make sure the has installed the update in KB4493473 or later.| | CBS_E_ABORT; client abort, IDABORT returned by ICbsUIHandler method except Error() | CBS transaction timeout exceeded. | A servicing operation is taking a long time to complete. The servicing stack watchdog timer expires. Extending the timeout will mitigate the issue. Increase the resources on the device. If a virtual machine, increase virtual CPU and memory to speed up operations. Make sure the device has installed the update in KB4493473 or later.|
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@ -148,7 +148,7 @@ The following table provides information about common errors you might run into
| Message | Description | Mitigation | | Message | Description | Mitigation |
|---------|-------------|------------| |---------|-------------|------------|
| E_ACCESSDENIED; General access denied error | File system or registry key permissions have been changed and the servicing stack doesn't have the required level of access. | This error generally means an access was denied.<br> Go to %Windir%\logs\CBS, open the last CBS.log and search for “, error” and match with the timestamp. After finding the error, scroll up and try to determine what caused the access denial. It could be acess denied to a file, registry key. Determine what object needs the right permissions and change the permissions as needed. | | E_ACCESSDENIED; General access denied error | File system or registry key permissions have been changed and the servicing stack doesn't have the required level of access. | This error generally means an access was denied.<br> Go to %Windir%\logs\CBS, open the last CBS.log and search for “, error” and match with the timestamp. After finding the error, scroll up and try to determine what caused the access denial. It could be access denied to a file, registry key. Determine what object needs the right permissions and change the permissions as needed. |
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