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Fixing after WDCML conversion

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LizRoss
2016-02-25 11:05:26 -08:00
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browsers/internet-explorer-11/ie11-deploy-guide/install-problems-with-ie11.md
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---
Description: Install problems with Internet Explorer 11
MS-HAID: 'p\_ie11deploy.install\_problems\_with\_internet\_explorer\_11'
MSHAttr: 'PreferredLib:/library'
Description:How to fix potential installation problems with Internet Explorer 11
ms.assetid: 3ae77745-86ac-40a9-a37d-eebbf37661a3
ms.prod: IE11
ms.mktglfcycl: deploy
ms.sitesec: library
title: Install problems with Internet Explorer 11 (Internet Explorer 11 for IT Pros)
---
# Install problems with Internet Explorer 11
Most Internet Explorer 11 installations are straightforward and work the way they should. But it's possible that you might have problems.
If you do, you can:
@ -20,16 +20,14 @@ If you do, you can:
- Try another IE11 installer. For example from [Windows Update](http://go.microsoft.com/fwlink/p/?LinkId=302315) or from the [Download Internet Explorer 11](http://go.microsoft.com/fwlink/p/?linkid=327753) website.
- Review the IE11\_main.log file in the \\Windows folder. This log file has information about each installation and is appended for each subsequent installation.
- Review the `IE11_main.log` file in the `\Windows` folder. This log file has information about each installation and is appended for each subsequent installation.
- Make sure you use the same download server URLs that you entered during the Setup process.
## Internet Explorer didn't finish installing
If Internet Explorer doesn't finish installing, it might mean that Windows Update wasn't able to install an associated update, that you have a previous, unsupported version of IE installed, or that there's a problem with your copy of IE. We recommend you try this:
![](../common/wedge.gif)**To fix this issue**
**To fix this issue**
1. Uninstall IE:
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2. Run [Windows Update](http://go.microsoft.com/fwlink/p/?LinkId=302315), clicking **Check for updates**.
3. Check the list for IE11. If it's included in the list of updates for download, exclude it before you update your computer.
If you get an error during the Windows Update process, see [Fix the problem with Microsoft Windows Update that is not working](http://go.microsoft.com/fwlink/p/?LinkId=302316).
3. Check the list for IE11. If it's included in the list of updates for download, exclude it before you update your computer.<p>
If you get an error during the Windows Update process, see [Fix the problem with Microsoft Windows Update that is not working](http://go.microsoft.com/fwlink/p/?LinkId=302316).
4. Restart your computer, making sure all of your the updates are finished.